Job Posting
Department: 81
Organization: 819320
Job Code/Title: 498300
-
Executive Offices
- Ex Phrc Reg II Hbg
- Human Relations Representative 3
Position Number: 12644
County: Dauphin
Work Location: PHRC Harrisburg Regional Office
333 Market Street, 8th Floor
Harrisburg, PA 17101
Type of Job: Civil Service
Union: SEIU Local 668
Bargaining Unit: F5
Seniority Unit: Human Relations Commission - Harrisburg Region
Type Position: Permanent / Full Time
Salary Range: $52,186 - $79,257
Pay Schedule / Range: ST / ST08
Posting Length: 10 days
Posting Dates: 5/26/2015 - 6/4/2015
Contact Number: (717)783-8253 or alseibert@pa.gov
Information: WORK HOURS: 8:30 AM - 4:30 PM
PLEASE NOTE: Only Pennsylvania Human Relations Commission employees are eligible to
apply for this position.
Description of Duties: This position provides supervision for a team in the investigation and conciliation of complaints
of discrimination in employment, education, housing, commercial property, and public
accommodations alleged to have occurred because of their protected class such as race, color,
sex, national origin, ancestry, religious creed, familial status, age, disability, and/or retaliation.
This position ensures a team of HRR1s and HRR2s applies the proper investigative procedures
and theories in analyzing complaints of discrimination; and also oversees the proper usage of
the Commission's internal computer software, "Case Management System" (CMS) and
"TEAPOTS", if applicable, within the team.
The incumbent:
Maintains working knowledge of PA Human Relations Act, PA Fair Educational Opportunities
Act, and other laws, policies, and procedures relating to illegal discrimination. Incumbent uses
this knowledge to guide staff in the proper investigation of complaints.
Leads team meetings to discuss, gain knowledge, and receive feedback from the entire team
regarding unique or complex cases which require prompt legal direction. Reports information
discussed at the Team Meetings to the Regional Director using the prescribed template. Also
participates in all other required meetings.
Ensures that investigative and administrative work is completed in accordance with established
Case Investigative Procedures and that deviations from established procedures are
documented. For example, the incumbent reviews and approves the HRRs service package
prior to issuance and verifies that preliminary analysis has been completed and entered timely in
CMS. The incumbent also reviews and approves the HRRs final analysis and collaborates with
legal staff as needed for each case.
Follows up with team members on the status of all pending investigations. Makes CMS entries,
which indicate supervisory directions given for each complaint. Reviews the team's work
products for accuracy and thoroughness.
Meets with each team member monthly to conduct case audits and to provide written direction
for the next four weeks.
Submits monthly reports to the Regional Director which reflects case closures, pending cases,
and cases that are considered priorities by the Commission.
Conducts quarterly and annual performance reviews to reflect each team member's work results
and overall level of performance.
Ensures employee leave usage is monitored and entered timely into ESS.
Issues directives and memorandums when needed to train, guide, direct, or otherwise inform
team members of proper procedures to follow.
Provides constructive feedback to the team throughout the year. Identifies and recommends to
the Regional Director the team's training needs.
Administers disciplinary action or takes corrective action as appropriate.
Addresses public inquiries and answers questions about complaints from internal and external
sources.
Effectively communicates with the public, all parties, and staff.
Reviews Fact Finding Conference agenda questions and notes to verify that they are
comprehensive, clear, and concise.
Conducts Conciliation Conferences as needed and recommends Public Hearings if the
conciliation fails.
Testifies at public hearings and/or civil proceedings, when necessary.
Performs outreach and conducts training presentations on behalf of the Commission.
Performs other duties as assigned.
Essential Functions: * Perform a full range of supervisory duties
* Communicate effectively both orally and in writing
* Interpret and apply anti-discrimination laws and theories
* Analyze, review, and oversee the proper drafting of the team's correspondence, investigative
findings, and other documents
* Organize and prioritize work
* Use the phone system and standard office equipment
* Conduct Conciliation Conferences
* Use a computer and associated software applications
* Travel to various locations, as required
Last Date Job Applications Will Be Accepted: Thursday, June 4, 2015
THIS IS AN ENTRY LEVEL POSITION
Recruitment Method(s):
Applicants must meet one (or more) of the following methods(s) to be considered for this vacancy:


Promotion Without Examination
Reassignment
Eligibility - all candidates
1. Meet the minimum experience and training required for the job: One year of experience as a Human Relations
Representative 2; OR Three years of professional administrative, criminal, or regulatory investigative experience
involving the gathering of evidence, interviewing, and reporting investigation findings, which includes two years of
experience investigating compliance with local, state, or federal anti-discrimination laws; and a bachelor's degree;
OR An equivalent combination of experience and training that includes three years of professional administrative,
criminal, or regulatory investigative experience involving the gathering of evidence, interviewing, and reporting
investigation findings, which includes two years of experience investigating compliance with local, state, or federal
anti-discrimination laws.
2. Be a resident of Pennsylvania.
3. Be eligible for selection in accordance with Civil Service rules.
The below organization and or location restrictions apply only to the following recruitment options:
o
Reassignment
Organization and/or location restrictions
4. Be currently employed in the following Organization(s):
PLEASE NOTE: Only Pennsylvania Human Relations Commission employees are eligible to apply for this
position.
5. In one of the following Area(s):
o STATEWIDE (ANY/ALL COUNTIES)
Eligibility - Competitive Promotion Without Examination Only
CLASS RESTRICTIONS
1. Have held regular civil service status in one of the following classifications:
o Human Relations Representative 2
PLEASE NOTE: Only Pennsylvania Human Relations Commission employees are eligible to apply for this
position.
ORGANIZATION AND OR LOCATION RESTRICTIONS
2. Be currently employed in the following Organization(s):
PLEASE NOTE: Only Pennsylvania Human Relations Commission employees are eligible to apply for this
position.
3. In one of the following Area(s):
o STATEWIDE (ANY/ALL COUNTIES)
Selection Criteria
4. Minimum experience and training required for the job.
5. Meritorious service; defined as (a) the absence of any discipline above the level of written reprimand during the
24 months preceding the closing date of the posting, and (b) the last due overall regular or probationary
performance evaluation was satisfactory or higher.
6. Seniority, defined as a minimum of one year(s) in the next lower class(es) by the posting closing date of 6/4/2015.
Application Instructions
7. Interested qualified applicants must submit all requested materials as specified in the "How To Apply Section".
Failure to comply with the above application requirements will eliminate you from consideration for this
position. Send completed application materials to the address listed in "How To Apply" section.
8. Additional information may be obtained by calling: (717)783-8253
This section is issued for compliance with Management Directive 580.19, Promotion in the Classified
Service without Examination.
How to apply - all candidates:
The following materials must be mailed and postmarked on or before Thursday, June 4, 2015:
1. Completed Civil Service Application (0.40 MB)
2. Most Recent Employee Performance Review
3. Submit a request for consideration in the form of a memorandum, letter, or bid form which must be accompanied
by a resume which reflects work history and education.
If interested in applying by mail, please send above specified materials to:
CONTACT PERSON: Alyssa Seibert
ADDRESS: PA Human Relations Commission
333 Market Street, 8th Floor
Harrisburg, PA 17101
TELEPHONE: 717-783-8253
EMAIL: alseibert@pa.gov
The Commonwealth of Pennsylvania is an equal opportunity employer.