Job Title:
Level:
Reports to:
Business Group:
Location:
Date Revised:
BDM, Arc Creative
General Staff
Arc Creative Manager
Arc Creative
UNSW Campus, Kensington
November 2013
Arc Creative is an in-house, innovation led, passionate team of professionals, dedicated to developing effective design solutions. Established in 2013, our current niche is the uber confident youth and education market. We’re looking to expand in
2014 and leverage our core competencies to develop a multi faceted creative agency.
Our parent company Arc @ UNSW Limited is an incorporated company limited by guarantee, governed by a Board of Directors of 13 people. The organisation operates as an NFP commercial entity to maintain financial viability and to provide student services and programs for members.
The Business Development Manager is required to ensure effective
Manager
Marketing and Publications Manager
Other Reports to Manager
Graphic Designer (x3)
Marketing Coordinator
Reporting to this Position:
No reports
{Position Title} 1
UNCONTROLLED WHEN PRINTED
{Month Developed}
Version: {no.}

Internal

Director, Student Services

Marketing and Publications Manager

Graphic Designer (x3)

All Arc Staff
External

UNSW Staff

New Clients

Existing Clients

Sponsors

Advertisers

Third Party Agencies
Direct Reports:
Annual Budget:
0
This position has budgetary accountability and needs to manage the work program for the position in a cost effective manner.

Develop new business and grow existing client relationships.

Managing the client brief from proposal through to implementation.

Assembling estimates, managing the budget, forecasting and generating invoices.

Meet and exceed revenue goals.

Working with our design team and ensuring deadlines and client expectations are met.
 Deliver against set KPI’s including client growth and new business development

Completion of all project financial documentation (client set ups, invoicing) via approval system

Weekly, monthly and annual reporting on client projects.

Assist manager in the review of clients and projects to identify areas for growth to deliver strong financial outcomes for Arc Creative.

Educate clients on the full range of services offered by Arc Creative..

Undertake other tasks and duties as directed by the Manager

Comply with Arc WHS & Injury Management policy and procedures to actively participate in the achievement of a safe working culture;
.
Adaptability
Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
{Position Title} 2
UNCONTROLLED WHEN PRINTED
{Month Developed}
Version: {no.}

Building Trust
Interacting with others in a way that gives them confidence in one’s intentions and those of the organisation.
Communication
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Contributing to Team Success
Actively participate as a member of a team to move the team toward the completion of goals.
Customer & Student Focus
Making customers ’ and students’ needs a primary focus of one's actions; developing and sustaining productive customer relationships.
Initiating Action
Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being pro-active.
Managing Work (includes Time Management) –
Effectively manage one’s time and resources to ensure that work is completed efficiently.
Planning & Organising
Establishing courses of action for self and others, to ensure that work is completed efficiently.
Quality Orientation
Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Safety Awareness
Be aware of conditions that affect employee safety.
Tenacity
Staying with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable.
Work Standards
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed; maintaining the highest levels of integrity and confidentiality at all times.

At least 2 years of business development /account management experience in an advertising, creative or design agency.

You will be positive, driven, proactive and goal oriented
{Position Title} 3
UNCONTROLLED WHEN PRINTED
{Month Developed}
Version: {no.}


A strong understanding of the creative process – both print and digital.

Experience in successfully identifying new business opportunities and overachieving targets.

Experience in pitching, estimating and writing proposals.

Ability to develop client presentations to win new business.

Brilliant organisation (multi-tasking and the ability to manage multiple projects simultaneously is important), negotiation and sales skills.

Must be passionate about good design and illustration and be prepared to be an ambassador for our Brand and embrace our values.

Ability to work with precision and efficiency in a fast paced environment, attention to detail is key
Desired Criteria

Knowledge and understanding of education / youth market segments (ie: under 25’s) and influences.

Demonstrated ability to work productively as a member of a small team in a busy office environment
{Position Title} 4
UNCONTROLLED WHEN PRINTED
{Month Developed}
Version: {no.}