Non Verbal
Communication
Chapter 2, lessons 5-6
Nonverbal
Communicationinformation that is
communicated
without using
words.
93% of
communication is
nonverbal
http://lynn_meade.tripod.com/id56.htm
Nonverbal messages relate to
verbal messages.
 Repeat
 Substitute
 Complement
 Emphasize
 Regulate
 Contradict
Paralanguage

the meanings attached to words based on how
they are said
 Includes:
articulation
pronunciation
rate
pitch
volume
stress
vocal qualities
Kinesics

use of body—posture and gestures
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-general meanings
slumped posture
erect posture
lean away
lean forward
crossed arms
uncrossed arms
-mirroring
-fidgeting/nervous movement
Affect Displays

use of face and eyes
-eyebrows, forehead,
eyes, lips, jaw
-express emotions
ie. fear, anger, happiness
-eye contact
Haptics
use of touch to communicate
-earliest means of making contact with
others
-handshake, pat on the
back, hug
-to touch or not to touch…
Proxemics
-use of space
-Intimate=0-18 inches
-personal=18 inches-4 feet
-social=4-12 feet
-public=more than 12 feet
Artifactual Communication
-appearance
-We make assumptions about people
based on the clothing they wear and
the objects they have.
-culture, occupation,
Interests, occasion
Chronemics
-use of time
-sends intentional and unintentional
messages about what is important to us