Kenneth H. Carter II
Moreno Valley, CA 92553
HireMe@MrKennethCarter.com
http://MrKennethCarter.com
http://www.linkedin.com/in/mrkencarter
Highlight of Experience
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Extensive experience with Microsoft Operating systems, Active Directory, and GPOs
Experience with Exchange 2000, 2003 & SQL Server 2000-2008
Extensive experience with Microsoft Visio and network documentation
Experience with network security and data assurance
Extensive experience in network design, implementation, maintenance, troubleshooting,
and end-user support
Areas of Proficiency
 Network Support
 Windows Server
2003
 Active Directory
 DNS Management
 DHCP
Management
 Exchange 2003
 Network
Infrastructure
 PC/Desktop
Support
 Network Security
 CISCO IOS
 Windows XP/7
 Backup Exec
 Disaster Recovery
 Routing
 T1/Frame Relay
 Sonicwall Firewalls  Wiring/Cabling
 RAID 0,1,5
 VPN Systems
 Hardware
Network:
Protocols:
Services:
Connectivity:
Media:
Infrastructure:
Operating systems:
Email Systems:
Database Engines
Hardware:
Back-up Systems:
Fault Tolerance:
Troubleshooting:
Security Tools:
NetBeui, RIP, IGRP, PPP, PPTP, L2TP, TCP/IP,
Active Directory, WINS, DHCP, DNS, HTTP, HTTPS, FTP, Telnet, SSH,
POP3, SMTP, SNMP, TFTP
Ethernet, Fast Ethernet, DSL, , Frame Relay, MPLS
Twisted Pair, Fiber, Coax, Serial, Wireless
Cisco switches/ routers/concentrator, ExtremeNetworks switches, HP
Switches, SonicWall firewalls,
Windows Server NT4/2000/2003, Gentoo and Redhat Linux, HP/UX
Exchange Server 5.5, 2000, 2003
SQL Server 7/2000/2005/2008, Oracle 9 for Windows, Oracle 9 for UNIX
Routers, Switches, Hubs, Firewalls, Wireless Access Points, Printers
DDS, DLT, NAS, Backup Exec 9/10/11/, ArcServer2000, Acronis
Disk mirroring, Duplexing, Striping, Hot stand-by, Dedicated hot standby,
Hot swap
JFFNMS, Solarwinds Engineer Tools Set, SysInternals suite, Packeteer
Packetshaper,
GFI Event Log Manager, TraceSecurity Trace Compliance/Authenticate,
Look@Lan, LanGuard, Nikto, Sam Spade, Wireshark, Nmap, Symantec
Antivirus, InnoculateIT,
Applications:
Manufacturers:
Rightfax 9, Websense Webfilter/Data Security Suite, TrendMicro Interscan
Messaging Security Suite, Altiris, Microsoft SMS, Terminal Server, Citrix
Metaframe 1.8 and XPa,
Dell, Compaq, HP, Cisco, Intel, 3Com, SonicWall, Linksys, Dlink,
ExremeNetworks, Websense, Packeteer, Captaris, TraceSecurity, Symantec,
TrendMicro, Oracle, Computer Associates, SecureWorks
Desktop:
Desktop OS:
Hardware:
Applications:
Manufacturers:
MS-DOS, Windows XP, Windows 2000/Pro, Vista, Windows 7 Pro/Ult
Laptops, PDA’s, Scanners, Printers, USB, Multiple Monitors
Visio 2002/2003/2007/2010, Office 2000/2003/XP/2007/2010
Dell, Compaq, HP, Intel, Clone
Work Experience
Network Engineer
Altura Credit Union
Riverside, CA
Oct 2006 - Feb 2010
Administrative Responsibilities:
 Administered, maintained, troubleshot and upgraded the Multi-LAN/Multi-WAN
environment
 Maintained organization's Active Directory and Group Policy Infrastructure
 Managed e-mail system including outlook web access
 Designed and implemented new technologies and solutions as needed
 Installed, upgraded and maintained software on all servers, switches, routes, and firewalls
 Performed troubleshooting and capacity analysis of servers, workstations and associated
systems
 Created and maintained network documentation
 Implemented and managed network monitoring technology
 Managed and monitored the anti-virus, anti-spam, outgoing mail filter and web
filter/monitor
 Managed all server and infrastructure backups and restore operations
 Managed all network security functions and operations
 Provided advanced level technical support to users
 Worked closely with other departments/organizations and collaborated with other IT staff
Administrative Accomplishments:
 LAN/WAN containing 100+ network devices and servers
 Created detailed network map and documentation of the network
 Implemented and configured JFFNMS to monitor all network servers and devices
 Improved network uptime from 96.8% to 99.9%
 Backed-up network the network using Symantec Backup Exec
 Redesigned and implemented Active Directory and Group Policy structure
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Improved LAN/WAN security from below-average rating to above average-rating
Continuously monitored Firewall, IDS/IPS, and Network Scanner logs for anomalies
Provided advanced technical support to a user base of nearly 500 users
Network Consultant (Pro-bono)
Thermal Electronics
Lake Elsinore, CA
Oct 2003 - Feb 2005
Accomplishments in this Position:
 Designed and implemented Windows Server 2003 native mode environment
 Set up a tape back-up system
 Centralized and standardized virus protection throughout the organization
 Implemented network security standards
 Designed and implemented the Active Directory and Group Policy infrastructure
 Implemented standard maintenance procedures
 System uptime exceeds 99.7 %
Systems Engineer
Vestas American Wind Technology, Inc.
Portland, OR
Feb 2001 - May 2003
Administrative Responsibilities:
 Administered, maintained, troubleshot, and upgraded the LAN/WAN environment
 Maintained the organization's Active Directory and Group Policy Infrastructure
 Designed and implemented new technologies and solutions as needed
 Performed troubleshooting and capacity analysis of servers, workstations and associated
systems
 Installed, upgraded, and maintained software on all servers, switches, routes, and
firewalls
 Managed and monitored the anti-virus
 Created and maintained network documentation
 Managed all server and infrastructure backups and restore operations
 Managed all network security functions and operations
 Provided advanced level technical support to users
 Worked closely with other departments/organizations and collaborated with other IT staff
Administrative Accomplishments:
 Provided outstanding technical support to a rapidly growing user base of 230+ users
 Replaced obsolete dialup WAN Connections with Frame Relay at remote field offices
significantly improving their productivity
 Migrated a mixed Windows 2000 environment to native mode with minimal down time
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Migrated exchange from 5.5a to 2000 with minimal down time
Designed and implemented a multi-gigabit LAN at the new facility in Portland
Administered 20 servers spread across multiple locations.
Created a detailed network map and documentation of the network
Implemented network standardization techniques throughout the organization
Backed up servers using ArcServe in conjunction with tape RAID array, tape library and
single drive methods
Maintained 99.6% server uptime
Maintained work order request of 2 days or less for network related requests
Application Technical Engineer
Telenomics, Inc.
Temecula, CA
Jan 00 - Aug 00
System Administrator tasks:
 Maintained IT equipment including servers, switches, workstation, routers, and gateway
 Maintained all workstations
 Provided user technical support
 Managed data backup and restore operations
 Managed Exchange server and virus prevention software
System Administrator Accomplishments:
 Maintained Internet Gateway using a Macintosh series 6100 computer used and a
program called IT NetRouter
 Installed new Ethernet cables (CAT-5 UTP) from the offices to the hub cabinet
 Analyzed the company’s software inventory for license compliance and made
recommendations.
 Set up and administered pcAnyware
 Completed backups using STAC Replica single server version
 Replaced workgroup environment with a client server environment
Development Accomplishments:
 Developed Windows NT version of PWare (PWareNT)
 Converted UNIX scripts into Windows NT DOS scripts
 Modified PL/SQL scripts to work with the Windows NT scripts
 Created an Microsoft Access front-end for PWareNT
 Installed and configured Oracle for Windows NT version 8.1.5.0.0 and 8.1.6.0.0.
 Installed and configured the Oracle Client for Windows NT
 Developed installation documentation for PWareNT
 Wrote Windows NT installation scripts to streamline the installation process
 Continuously analyzed the performance of PWareNT and made modifications as required
Misc. experience:
 Gained exposure to HP UNIX version 10.10 and 10.20.
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Gained exposure to HP3000 version 5.5.
Gained exposure to Cisco router (Cisco 1000)
Avionics Guidance and Control Systems Craftsman
United States Air Force
Nov 1990 - Jan 1999
Job Duties:
 Utilized unique and general electronic test equipment and tools to inspect, troubleshoot,
and repair various digital and analog computers and system components to the circuit
card and component level
 Provided ongoing customer support services to internal and external customers
 Managed Air Force personnel and resources
 Supervised and trained personnel as required
Education
Masters of Science Information Technology: Data Assurance and Security
Capella University Minneapolis, MN
In Progress
Bachelor of Science Administration:
Information Management
California State University San Bernardino, CA
June 2006
Graduated with Highest Honors
Microsoft Certified System Engineer 2003 (classes no certifications)
New Horizons Computer Learning Center Portland, OR
07/2002 – 03/2003
Microsoft Certified System Engineer NT4
Software Education of America
Riverside, CA
08/1999 – 01/2000
Academic Course Work
Under Graduate Studies
Course
INFO274 Database Management
INFO275 Information Networking
INFO276 Systems Analysis and Design
Grade
A
A
A
INFO280 Information Mapping and Data Visualization
INFO282 Programming in Visual Basic 6
INFO282 Programming in Visual Basic 2005.net
INFO309 Information Management
INFO372 Information Technology
INFO378 Information Problem Solving
INFO474 Advanced Database Management
INFO475 Advanced Information Networking
INFO476 Advanced Systems Analysis and Design
INFO490 Information Systems Planning and Policy
B+
A
Audited
A
A
A
A
A
A
A
ECON200 Microeconomics
ECON202 Macroeconomics
MSCI210 Applied Business Statistics
ACCT211 Accounting 1 (Introduction to Accounting)
ACCT212 Accounting 2 (Managerial Accounting)
MGMT230 Business Law
PSYC302 Management and Organizational Behavior
SCM304 Principles of Operations Management
MKTG305 Marketing Principles
FIN313 Business Finance
FIN314 Corporate Financial Management
PA315 Government Business Relations
MGMT330 Legal Environment of Business
MGMT490 Administrative Strategy and Policy
A
A
A
A
A
A
A
A
A
A
A
B
A
A
Graduate level Studies
Course
TS5004 Technical Writing (Spring 2010)
TS5010 Intro to Enterprise Application Architecture (E-Business) (Summer 2010)
TS5011 Managing People and Technology (Fall 2010)
TS5536 Ethical & Legal Consideration of Information Technology (Winter 2011)
TS5130 System Development Theory and Practice (Spring 2011)
TS5160 Business Foundations (Summer 2011)
TS5325 Enterprise Network Analysis (Fall 2011)
Secure System Development and Cryptography (Winter 2012) (Currently Attending)
Enterprise Security (Spring 2012)
Security Risk Management (Summer 2012)
Security Management Practices (Fall 2012)
Computer Forensics and Investigations (Winter 2013)
Data Assurance and Security Capstone (Spring 2013)
Grade
A
A
A
A
A
A
A
Pending
Pending
Pending
Pending
Pending
Pending
Technical Certification
Mastering Security+ Certificate
Essentials of IS Security
Villanova University Online Tampa, FL
Villanova University Online Tampa, FL
Six Sigma Green Belt Certificate
A+ Certification
Sept 2010
Villanova University Online Tampa, FL
Microsoft Certified Systems Engineer (MCSE NT4)
Dec 1999
Nov 1999
Associations
Organizations: Beta Gamma Sigma, California State University
Dec 2010
Sept 2010