Career Portfolio provided by Beyond.com
Member Number: 1186319
IT Professional
Palo Alto, CA 94303
Portfolio: http://www.beyond.com/people/1186319
Professional Information
Job Function: Information Technology, Manufacturing & Production, Customer Service
Education: 4-Year College Degree
Experience: 10 – 15 Years
Employment: Full-Time, 1099 Contractor, W-2 Contractor
Salary: $60-120k
Security Clearance: None
Citizenship: U.S. Citizen
Resume
-mail ***
OBJECTIVE
SYSTEM ADMINISTRATOR
SKILLS
Shells:
***Borne, C, Bash
Applications: Lotus Notes, Dominos, MS Office, Visio, Illustrator, Photoshop, Ghost
Operating Systems: UNIX, Linux, Windows XP, Data Ontap
Technologies:
IMPI
NIS, NFS, DNS, TCP/IP, SNMP, DHCP, LDAP, SSH, FTP, HTTP, Xorg, RAID, Apache, ALOM, ILOM,
Backup:***BrightStor ArcServe Veritas Netbackup, usfstore/usfdump, SnapVault
Disk Management:
Veritas Volume Manager, Disksuite, RAID, SnapMirror, SnapRestore, CAM
PROFESSIONAL EXPERIENCE
TAC Worldwide, Menlo Park, CA***
System Administration (Consultant) 9/***/***
Sun Microsystems Inc. – Preformed engineering lab server and array support, maintenance, installation and configuration.
Maintained Lab VLANs, KVMs, Network and SAN switches. Diagnosed and repaired over *** devices from various issues.
Developed a spreadsheet to determine statistical failures of server and array devices and varying reasons for those
failures.
Taos Mountain, Santa Clara, CA***
System Administration (Consultant) 4/***/***
IT Professional
System Administration consultant that provided UNIX, Linux and Windows systems, network and server administration.
Marvell Semiconductor – Campus wide upgrade of *** Solaris workstations. Provided Tier technical support and
configured prototype Solaris *** x*** x*** Dual Head PC models for next generation Marvell desktop.
Brocade – Configured and cabled DCX data center backbones for worldwide beta test sights. Administered Lab
Installation and Configuration of Brocade SAN switches, Ethernet switches, Routers and DCFMs products in the test lab.
PGP – Provided Technical support, Mobile systems configuration, Image Ghosting and assistance during company-wide
move.
Data Domain – Installed de-duplication servers, SAN/NAS, Arrays, Terminal servers, KVM switches, etc., in the new Data
Center.
Four Seasons Hotel Silicon Valley, East Palo Alto, CA *** Assistant MIS Manager, ***/***/***
Provided RAS support for property-based technologies which Includes servers, networks wired/wireless and desktops.
Provided Quality customer support to guest, executive staff, employees and vendors.
Was responsible for server, network and desktop configurations, installations, inventory, security and purchases.
Assisted in developing and maintaining a core set of proactive maintenance processes and operational standards.
Provided Mission Critical ***/7 Application support for all technical entities operating within the hotel.
Network Appliance Inc. , Sunnyvale, CA*** ***
RAS Specialist/RCA Analyst, 4/***–3/***
Was responsible for helping drive improvements in product and process Reliability, Availability and Serviceability
Company wide.
Worked to identify failure trends by leading and participating in cross-functional teams developed specifically for that
product.
Reviewed and analyze data relating to uptime, MTBF, MTTR for all NTAP platforms. Data sources include Auto support,
case logs, RMA test data, RCA data, vendor data, etc.
Conducted Test failure scenarios in a QA Lab environment on all NTAP Hardware using Solaris and Windows OS.
Efficiently identified issues in post-production and communicate findings in the RD and QA teams meetings.
Sun Microsystems Inc., Newark, CA***
Lab Manager/Project Coordinator, 6/***/***
Managed the Customer Care Center Support Lab, Training room, Media room and other facilities.
Supervised one direct report and oversaw a team of engineers working as Lab System Administrators.
Project Manager for infrastructure of new Support Lab and facilities containing *** systems and servers.
Managed vendors for network infrastructure, cable management, and bench/rack installments.
Implemented and managed departmental production networks, network servers and new hardware integration.
Managed capital asset allocation, budget forecasting and order placement.
Designed processes for expediting installations, configurations and remote access to Lab systems.
Provided technical expertise and guidance to the technical support engineers working in the Lab.
Silicon Graphics Inc., Mountain View, CA
UNIX Lab Administrator, 4/***/***
Maintained the Software Integration Lab and its network, hardware, software and peripherals devices.
Performed installing, configuring and upgrading office and Lab workstations.
Developed and implemented processes for inventory control and asset management.
IT Professional
Assisted engineers with test configurations and troubleshooting hardware and software problems.
Conducted compatibility and configuration test on third party storage, midi devices and video hardware.
EDUCATION & CERTIFICATIONS
Certification:
Sun Microsystems - SCSA, SCNA, Network Appliance - NACA, Cisco Systems - CCNA (8/***)
Degree:
San Jose State University, Bachelors of Fine Arts - Computer Graphics