ICAO Safety Management Systems (SMS) Course

advertisement

Safety and Efficiency

An ICAO Perspective

Aviation Safety, Security & the Environment: The Way

Forward

Vince Galotti

Chief/Air Traffic Management

ICAO

Presentation Outline

Two issues

Evolution of ICAO’s efforts toward a more seamless and global ATM system

Safety Management

CONTINUED EVOLUTION TOWARD

A MORE GLOBAL AND SEAMLESS ATM SYSTEM

 Global ATM Operational Concept

 Provides the ICAO vision of seamless, global ATM system

 Endorsed by 11 th ANCONF

 SESAR and NexGen are adapting the concept

 Performance Based Transition

 Global Air Navigation Plan

 23 Global Plan Initiatives

 Stems from industry roadmap

 Assists in establishment of performance objectives

 Assists in implementation of ATM operational improvements

Safety Management

How do we ensure safety in the more complex, synchronized global system that we strive toward

4

The evolution of safety thinking

TECHNICAL FACTORS

HUMAN FACTORS

1950s 1970s

ORGANIZATIONAL

FACTORS

1990s 2000s

5

Concept of safety

 The elimination of accidents (and serious incidents) is unachievable.

 Failures will occur, in spite of the most accomplished prevention efforts.

 No human endeavour or human-made system can be free from risk and error.

 Controlled risk and error is acceptable in an inherently safe system.

6

Concept of safety (Doc 9859)

 Safety is the state in which the risk of harm to persons or property damage is reduced to, and maintained at or below, an acceptable level through a continuing process of hazard identification and risk management.

7

The management dilemma

Resources

Management levels

Resources

Protection Production

8

The big picture

 Operation of aircraft

 Maintenance of aircraft

 Air traffic services

 Aerodromes

 Two audience groups

 States

 Service providers

 Three distinct requirements

 Safety programme

 SMS

 Management accountability

9

As of 23 November 2006

 States shall establish a safety programme , in order to achieve an acceptable level of safety in:

 The operation of aircraft

 The maintenance of aircraft

 The provision of air traffic services

 Aerodrome operations

 The acceptable level of safety to be achieved shall be established by the State(s) concerned

10

What is a safety programme?

 An integrated set of regulations and activities aimed at improving safety.

 States are responsible for establishing a safety programme:

 Safety regulation

 Safety oversight

 Accident/incident investigation

 Mandatory/voluntary reporting systems

 Safety data analysis and exchange

 Safety assurance

 Safety promotion

11

As of 23 November 2006

 States shall require, as part of their safety programme, that an [operator, maintenance organization, ATS provider,

certified aerodrome operator] implements a safety management system accepted by the State that, as a minimum:

 Identifies safety hazards

 Ensures that remedial action necessary to maintain an acceptable level of safety is implemented

 Provides for continuous monitoring and regular assessment of the safety level achieved

 Aims to make continuous improvement to the overall level of safety

12

What is an SMS?

 A systematic approach to managing safety, including the necessary organizational structures, accountabilities, policies and procedures.

 Providers are responsible for establishing an SMS.

 States are responsible of the acceptance and oversight for providers’ SMS.

13

As of 23 November 2006

 An accepted safety management system shall clearly define lines of safety accountability throughout the

[airline, maintenance, ATS provider, certified aerodrome

operator] organization, including direct accountability for safety on the part of senior management.

Note. – Guidance on safety management systems is contained in the ICAO Safety Management Manual

(Doc 9859).

(Accountability – Obligation or willingness to account for one’s actions)

14

Safety programme – SMS relationships

Production

Objective:

Public safety

Protection

State safety programme

Oversight

Acceptance

Oversight

Objective:

Manage and control safety risk

Organization’s safety management system (SMS)

Risk management

Safety assurance

Organization’s production processes

Objective:

Achieve commercial goals and customer satisfaction

15

The essential is invisible to the eyes

Number of occurrences

1 – 5

30 – 100

100 – 1000

Accidents

Serious incidents

1000 – 4000

Incidents

Latent conditions

16

Strategies – Levels of intervention and tools

Safety management levels

Baseline performance

Hazards Predictive

Proactive Reactive Reactive

FDA

Direct observation systems

ASR

Surveys

Audits

Highly efficient Very efficient

Desirable management level

ASR

MOR

Efficient

Accident organization reports

Insufficient

“Practical drift”

17

Risk mitigation at a glance

Hazard identification and risk management

Assessment of the defences within the safety system

Control and mitigation of the risk (s)

H H H H

EACH HAZARD

R R R

EACH RISK

R

Regulations

Training

Technology

A

L

A

R

P

Intolerable region

Tolerable region

Acceptable region

Accepting the mitigation of the risk

 Does the mitigation address the hazard?

 Does it address the risk(s)?

 Is it effective?

 Is it appropriate?

 Is additional or different mitigation warranted?

Do the mitigation strategies generate additional risk(s)

Feedback (Safety assurance)

18

Safety culture

 A construct

 An outcome, not a process

 The introduction of safety management concepts lays the foundation upon which to build a safety culture

 Safety culture cannot be “mandated” or

“designed”, it evolves.

 It is generated “top-down”

19

Positive culture

Source: David Marx

Informed culture

People are knowledgeable about the human, technical, organizational and environmental factors that determine the safety of the system as a whole.

Reporting culture

People are prepared to report their errors and experiences

Positive culture

Just culture

People are encouraged (even rewarded) for providing essential safety-related information. However, there is a clear line that differentiates between acceptable and unacceptable behaviour.

Flexible culture

People can adapt organizational processes when facing high temporary operations or certain kinds of danger, shifting from the conventional hierarchical mode to a flatter mode.

Learning culture

People have the willingness and the competence to draw conclusions from safety information systems and the will to implement major reforms.

20

Summary

 The global ATM system continues to grow rapidly

 The growth will continue (environment?)

 ICAO works toward a safe and efficient growth

 Global ATM operational concept

 Global Air Navigation plan

 New approach to safety

 Proactive, predictive

 Performance based

 SAFETY MANAGEMENT SYSTEMS

21

Download