e-business - University of West Florida

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Academic Technology
Center
University of West Florida
Team Members
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Dr. Pam Northrup
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Karen Barth
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Works extensively with faculty in developing online courses
College ELA
Campus Faculty Support (13 years)
Graphics/Visual Arts Technical expertise
Completing Masters of Arts, Interdisciplinary Humanities
Vance Burgess
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Develops and delivers online courses
Manages online programs
Conducts extensive presentations/professional development
Ph.D. Instructional Systems Design
Develops and delivers online courses
Mentors online faculty
Mentors students online
Conducted numerous distance learning training courses
ABD Instructional Technology
John Crane
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Develops and delivers online courses
Mentors online faculty
(Ret. Lt. Colonel USAF) Commander of European Air Ground Operations School
ABD Instructional Technology
Additional Potential Partners
• When contract is signed -– Collegis
• Provide professional development services
• Assist in building a single program
• Marketing the program
Purpose
The purpose of the Academic Technology Center
(ATC) is to support colleges and faculty in all
efforts related to designing and delivering priority
distance learning programs at UWF through:
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Professional Development
Course Development Services
Desire to Learn Support System
Interactive Distance Learning Studio Support System
ATC Special Initiatives
Online Campus Portal Project
Professional Development
• Desire to Learn Training
– Whole Course
– Mini Sessions on testing, chatrooms, discussions, grading, etc.
• Macromedia Product Training
– Dreamweaver
– Flash
– Fireworks
• Implementing Online Course Design Series
– Building Your Course
– Interacting Online
– Managing Students Online
• Distance Learning Leadership Series
– Implementing Online Learning in Your Department
– New Models for Delivering Courses Online
• Host Collegis Workshops
• Host Faculty Development for Distance Classrooms
Scheduled Training Sessions for Fall
• Desire to Learn Training Dates:
– December 5
• 1:00-4:00 ITS Classroom
– December 12
• 9:00-12:00 ITS Classroom
– January 2
Support Program Development
• Implement Online Program Building Model
• Work with Collegis to design Masters in Human
Performance Technology (COPS)
• Work with Collegis to design graduate business
core (COB)
• Work with CAS to develop Maritime Studies
program
Support System for D2L
• Level 1 support
– Enhance online web support through d2l (tutorials,
online course, etc.)
• Level 2 support
– Support use of ITS help desk services for 24x7 support
for faculty and students
• Level 3 support
– ELA support in Colleges
• Level 4 support
– Establish an “e-team” group to provide instructional d2l
support
Support System for Distance Classrooms
• Lead efforts to move scheduling to a general
classroom scheduling model
• Provide all faculty training for instructors
• Coordinate IDLS training with ITS for facilitators
• Support for IDLS classrooms will include the ITS
Help Desk
ATC Special Initiatives
• Coordinate the remaining 2003 Summer Laptop
Program
• Coordinate a new Online Teaching Faculty
Mentoring Program
• Host monthly e-Learning Jam Sessions to provide
updates on all DL initiatives
• Host TGIF Workdays for all faculty each Friday in
the ATC
• Host Divine Design Showcases of facultydeveloped courses (to be available as examples
on d2l)
• Plan 2004 Summer Initiative
Online Campus Portal Project
Establish a single point of contact for distance learning at UWF
– Current students
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Student Support Services
Updates
Advising
Program Information
Library
Bookstore
– Prospective students
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UWF DL Marketing
Program Information
Contacts for Advising
Admissions
Etc.
– Visitors/Alumni
• News
• Continuing Education
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Faculty
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Professional Development
Updates to d2l
Updates for distance classrooms
Scheduling
Library e-reserves/resources
Advising resources
DL Resources
How to get in touch with us
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Website: http://uwf.edu/atc
Location: Bldg 77/138
Phone: 473-7294
General ATC email: atc@uwf.edu
– Contact Center Team
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Pam Northrup (pnorthru@uwf.edu): 474-3255
Vance Burgess (vburgess@uwf.edu): 474-3371
Karen Barth (kbarth@uwf.edu): 474-2499
John Crane (jcrane@uwf.edu): 473-7239
– For IDLS Classroom & Training Session Schedules
• Brenda Carey (bcarey@uwf.edu): 473-7294
– For Program information/requests, Electronic Campus Contact
• Sharon Cobb (scobb@uwf.edu): 474-2484
Center for University
Teaching and Learning
Faculty Support
• Faculty Teaching
Faculty Series
• Tenure/Promotion
Workshops
• SLOs Workshops
• Survey Design and
Implementation
• Individual
Consultations
• Peer Observations
• Portfolio
Workshops
• Research
• New Faculty Series
• Graduate Faculty
Series
• Resources
Other Activities
• Adjunct Series
• Graduate Teaching
Assistant Training
• Library Information
Literacy Program
• Chair Workshops
• Innovative
Pedagogical
Developments
• Administrative
Portfolio
Conference
• Partnerships
Mission Development
• Task Force
• Faculty Survey
Information
Technology Services
ITS Improvements to Support eLearning and
eScholarship
• ITS Role in the Initiative:
1. Provide necessary IT infrastructure, including
classroom technology, the eLearning system,
and a comprehensive university web services
portal.
2. Provide help desk services.
3. Support classroom technology and computer
labs.
4. Provide support for the research IT
infrastructure.
Reorganization and Expansion of ITS Support
Center
• New Academic Infrastructure
Services (AIS) Team
– Classroom Technology Services
– Computer Labs
– Faculty Technology Support
• Team will be managed by Michael White
• In classroom technology, two new positions:
– Classroom technology coordinator.
– Classroom technology engineer.
– John Reeves will become specialist in IDLS classroom
technology support.
• ITS will provide support for the technology in the IDLS
classrooms.
• Faculty support specialist position planned for future; will
provide customized technology consulting for faculty.
Classroom Technology
• UPC-IT Committee is working on developing new
standards for eClassrooms.
• New support model for eClassrooms will allow
improved support from ITS Help Desk over the
network.
• Also developing life-cycle funding model for
classroom technology.
• UPC-IT Committee is also working on priorities for
locations of new eClassrooms and upgrades of
existing technology-enabled classrooms.
Reorganization and Expansion of ITS Support
Center - continued
• Expanded Helpdesk Services
– Integration of call center and desktop
technology support units.
– Managed by Regina Davis, ITS Helpdesk
Manager.
– Addition of two new helpdesk analysts.
– Move to 24 x 7 coverage some time in Spring
2004.
• Brett Gerdeman will serve as Technology
Specialist in the ITS Support Center
Other ITS changes related to academic technology
and Phase 1 of IT plan:
• Appointment of Melanie Haveard as Chief
Technology Officer (CTO).
– Will organize and focus efforts related to development of
university-wide IT infrastructure.
– Directors of Networking/Telecommunications and
Systems will concentrate on operational and services
improvements.
• Telecommunications Services integrated into ITS
effective November 1.
• New Web Services collaboration between
University Marketing Communications and ITS.
Web portal project is underway, using the Luminis
system from SCT.
Other elements of the initiative:
• Approximately twenty significant projects currently
underway, including:
– Complete Desire2Learn (eLearning.uwf.edu) deployment.
– Establish high-bandwidth (10 Gbps) network service on
campus and externally via Florida LambdaRail.
– Establish a university-wide web services portal environment.
– Implement enhanced videostreaming services.
– Establish wireless network service across the university by
2006.
– Establish “eClassroom” capability in all university
classrooms by 2006.
– Establish a web-based comprehensive Guide to Information
Technology at UWF (ITGuide.uwf.edu).
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