Michael E. McKenna
2440 Whitby Rd. | Havertown | PA | 19083
tue87625@temple.edu
Michael.mckenna2@uphs.upenn.edu
EDUCATION:
community.mis.temple.edu/mckenna
484 - 477-6193 |
TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA
B.B.A. Management Information Systems, Exp. Graduation: August 2015
MAJOR: Management Information Systems
SELECTED COURSES
Business Communications, Enterprise IT Architecture, Data Analytics, Operations
Management, Legal Studies of the Business Environment, MIS co-op, Health
Information Systems, Data Innovation and Design.
INFORMATION TECHNOLOGY SKILLS:
Analysis:
Software Development:
Database Management:
Project Management:
SAS, Justinmind, Visio, Microsoft Office (advanced Excel)
Visual Studio.NET, Visual C++, C++, mySQL
SAP - Business Objects; Oracle – Hyperion Planning,
Hyperion ESSBASE, Hyperion SmartView; Microsoft
Access; UHC (FPSC); Penn Medicine: Lawson, BEN
Financials & Reporting, PennWorks, UMIS.
Microsoft SharePoint (dept. admin), Penn+Box
EXPERIENCE:
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PENN MEDICINE, Philadelphia PA
January 2011 – Present
Junior Accountant (February 2014 – Present)
Manage payroll, salary grids, and records upkeep for 40+ University employees; and
manage salary and effort for 150+ health system employees; as well as assist in the hiring
process of new employees.
Create business intelligence reports for research funds (grants, gifts, and endowments),
salaries, University expenses, and primary investigator fund summaries.
Responsible for month-end close financial reporting for home department as well as other
departments.
Accountable for monthly physician snapshots and department dashboard creation.
Participate in the fiscal year forecasting and budget process.
Oversee rotating internship students – teach and train them on the monthly financial and
metrics tracking; as well as the check request/employee reimbursement process flow and
clerical duties.
Financial Assistant (February 2013 – February 2014)
Aided new management in their transition into department with knowledge of standard
operating procedures and budget process.
Assisted the director of finance in month-end close reports.
Responsible for all of department’s vendor/employee disbursements and reimbursement
requests.
Utilized information systems to extract, consolidate and create viewable productivity and
financial reports:
o Individual physicians' year-to-year collection rates by insurance and procedure
code.
o Individual Physician Financials and Metrics snapshots.
o Individual principal investigator and fund balance reports.
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o Department monthly dashboards.
o Month-end surgical case reconciliation.
Was leaned on for knowledge of information systems for billing, coding and patient care
projects pertaining to compliance.
Clerical Assistant (January 2011 – February 2013)
Worked at length with Administrative Financial Officer to get a firm comprehension of
Penn Medicine processes and day-to-day operations.
Assisted in extraction and consolidation of monthly departmental productivity data for
18 physicians who serve 5500+ patients and perform 3300+ surgeries.
Collaborated with systems engineer on internal information systems upkeep.
Troubleshooting with all levels of departmental staff (i.e. billing database, address
database, physician availability calendar, patient call tracker).
Administered the automatic distribution of mail invitations for department-wide events
with address database and Microsoft Access.
Conducted administrative and clerical duties to assist management and staff in daily
operational activities.
MCCALL GOLF & COUNTRY CLUB – Upper Darby, PA
April 2004- Present
Sales Associate
Assist pro and COO with customer-related analytics reporting via the POS customer
system.
Handle over $1,000 of pro shop transactions daily and reconcile deposits at end of
business day.
Train new pro shop/course care employees.
Help pro shop and banquet hall set-up and clean-up for large club events and tournaments.
PROJECTS AND INIATIVES (Penn Medicine)
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Grants calendar/Penn+Box – Department initiative between administrative and research staff to
improve the submission process for research grants as well as the efficiency in storing secure
research documents. Participated in process flow, team discussions, PowerPoint creation for
faculty, Penn+Box implementation, and application testing.
SharePoint implementation – Department initiative to obtain secure, collaborative space for
faculty, hospital staff and research staff. Acted as the site administrator and handled site and
sub-site creation, as well as permission hierarchy and access problems encountered by staff.
Nurse Compliance – Department initiative to ensure that nurse practitioners are following up
with discharged patients. Extracted and consolidated data from separate sources and created
spreadsheets to track the compliance ratio by nurse.
Neurosurgeon database – Department initiative to gain an understanding of the competitive
neurological hospital growth in the area. Researched every neurosurgeon in the 80 mile radius
and imported as much information as possible on them into a spreadsheet.
Physician referral database – Administrative project to effectively track what specialties and
hospitals are referring patients to our department. Worked closely with interns and director of
finance in researching physicians’ specialties and hospitals.
Research reporting – Department goal to improve financial reporting on University side.
Completed over 60 hours of training to understand the University processes from chart of
accounts to Business objects advanced training. Currently dedicate 30% of work to creating and
running business object reports under the supervision of the director of finance and the grants
manager.
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Satellite “downstream” revenue – Marketing initiative to satisfy patients by expanding into the
community with satellite sites. Worked with director of finance to gauge how much revenue the
hospital is seeing from the expansion; information relayed to faculty and upper management on
a monthly and quarterly basis.
Code bundling – Three year financial impact analysis on spine procedures codes that were
unexpectedly bundled. Assisted in the extraction, consolidation and summarization of the data
in Excel and pivot tables.
Marketplace Shift – Year-to-Year analysis on the influx of outpatient cases and decrease in
inpatient cases, and how the shift translated to the bottom line. Worked with corporate IT
architects to receive detailed information on charges by patient and tied the information back to
our surgery feed. This gave us an understanding of the money shift that goes along with the
inpatient to outpatient surgical shift.