A training package
Sumaya Janahi
201000451
What is job satisfaction ?
• Describing whether an employee is happy and
contented and the job fulfill his desire and needs.
• The degree of the employee’s positive or negative
feeling about their certain job.
• How well or how bad a job provides fulfillment of a
worker needs and serves their wants.
Maslow hierarchy of needs
The importance of job satisfaction:
• key factor that leads to success in any organizations.
• It can influence a corporation at individual or group level.
• It has a direct impact on the whole company as well as
employees.
Factors that effect job satisfaction and
influence employees’ performance
1. Financial rewards
2. Working condition
3. Relationship with supervisor
4. Opportunities for advancement
Low job satisfaction effects:
• Lack of productivity
• Employee turnover
• High absenteeism rates
• Work stress
High job satisfaction effects:
• Increase productivity
• Reduce turnover
• Improving attendance
Methods that companies can use to
measure job satisfaction :
• Survey
• Interview with employees
• Monitoring performance.
Also, the company can measure high job
satisfaction form different indictors.
For example:
• Employees’ high performance
• Increased production percentage
• Low absenteeism rates and turnover.
Work attitude:
Work attitudes are short term feeling toward
something.
Basically, and attitude is linked to the work situation,
there are 3 primary components of attitude:
1. Cognitive: employee’ beliefs and lifestyle.
2. Affective: employee’ feelings and emotions
3. Behaviors: employee’ actions toward a situation
Moods at workplace
Mood is an important factor of organizational
behavior that impact the performance.
Employees with positive mood perform better and
most likely to be helpful and support his team.
Negative moods lead to rudeness and conflicts in the
workplace.
Emotions at workplace
A short term feeling and if it last for long
period it could cause moods.
Employees must present themselves in a
certain way no matter how they feel.
Personality:
Personality can be a factor that influences job
satisfaction, as it’s a key determinant of
satisfied employee.
Positive affectively person is more likely to be
satisfied with his job than people with
negative affectivity, because of their way of
thinking and the demeanors in dealing with
problems and how to treat other employees.
Job characteristic model
In 1980, Hackmen and Oldham
designed a job characteristic model
based on the idea of the importance
of a task as a key motivator to the
employee.
Thanks for attending.