Company Profile
Firich Enterprises Co., Ltd. All Rights Reserved
01
Who is FEC?
-Factsheet
-Sales Revenue
-Highlights
-Global Reach
-Organization
Chart
-Our Vision and
Mission
Outline
02
Why Choose FEC?
-Core
Competence
-R&D Investment
-in-House ID
Team
-Self Owned
Manufacturing
03
Success Cases
-Sample FEC
Global
Installations
04
TBD
Who is FEC
Firich Enterprises Co., Ltd. All Rights Reserved
Factsheet
Established
1995
Business Expertise
17-year experience in design and manufacturing of POS Terminals
Headquarter
Taipei, Taiwan
Branch Office
China, USA, Korea, France
Employees
277
Factory
China (Capacity: 4.5K units / month)
Taiwan (Capacity: 10K units / month)
Public Listed
Dec 2003 (TAISDAQ: 8076)
Firich Enterprises Co., Ltd. All Rights Reserved
Sales Revenue
Firich Enterprises Co., Ltd. All Rights Reserved
FEC Global Reach
Headquartered in Taiwan
FEC Branch Office: FEC
Korea, FEC China, FEC
USA
FEC Branded Regional
Offices: FEC France, FEC
Spain
Official FEC Partners in
over 127 Countries
Worldwide
Firich Enterprises Co., Ltd. All Rights Reserved
Organization Chart
Sales /
Business Units
Regional Sales
Offices
R&D
Quality
Assurance
PM & Marketing
Manufacturing
Sites
Customer
Service &
Support
International
Sales Division
Fremont, CA
USA
Electrical
Engineering
Product
Managers
Sijhih Factory
Taiwan
Customer
Service & RMA
Greater China
Sales Division
Seoul
Korea
Industrial Design
Marketing
Tuchen Factory
Taiwan
Procurement
Lottery &
Gaming Sales
Division
Shanghai
China
Mechanical
Engineering
Shanghai
Factory
China
Logistics
Beijing
China
Software
Development
France
System
Integration
Spain
DQV Lab
QA & QC
Firich Enterprises Co., Ltd. All Rights Reserved
Finance &
Human
Resources
Organization Chart: R&D
Research & Development
Department
Industrial
Design 4
•Customer
Preference
Analysis
•Product
Appearance
Design
•Prototyping
Mechanical
Engineering
10
•Mech. Placement
•Mech. Design
•Thermal Solution
•Sample Making &
Assembly Testing
•Mold Creation
Electronic
Design 14
•Schematic Design
•PCB Layout
•Component
Testing
•Component
Approval
Total Members: 40 People
Firich Enterprises Co., Ltd. All Rights Reserved
Software
Development
7
•AP Dvpt.
•Driver Dvpt
•Software
Integration and
Testing
System
Integration 5
•EMI Solution
•Thermal Testing
•Sys Performance
Testing
•Production Eng.
Transfer
Why Choose FEC
Firich Enterprises Co., Ltd. All Rights Reserved
Core Competence
Research & Development
Reinvest 10% of revenue
back into
R&D
ID Department
Create artistic and beautifully
designed products
Self Manufacturing
Production sites in Taiwan
and China for flexible
manufacturing
Technical Support
Global service and support
network
In-House
ID Team
- Delivering designs that offer both
aesthetics and functionality
Firich Enterprises Co., Ltd. All Rights Reserved
Total Cost of Ownership
(TCO)
FEC’s delivers products and
services with a TCO product design.
Our products saves time and money
for our clients and end users
incrementally through the life cycle
of the hardware.
Firich Enterprises Co., Ltd. All Rights Reserved
Product Design Benefits
Reduced:
COST
Shipping Costs
Operating Costs
Maintenance
Time
Inventory
BIOS and Driver
Management
Increased:
VALUE
Firich Enterprises Co., Ltd. All Rights Reserved
Environmental
Resistance
Compatible
Components
Unique ID
Hardware
Intelligence
Unify
Modules
Interface
Cable
Peripherals
Components
Dual Storage
Dual LAN
Vpro ; iAMT
Smart Management
Monitoring Utility
Environmental
Resistance Design
Modularized Design
Cable Less
Easy Installation
Easy Maintenance
Friendly IO Setting
Friendly BIOS Setting
High Efficiency
Platform
80 Plus/ERP/Energy
Star
LED Back Light
Smaller Package
Recycling Material
Intel Vpro / iAMT
Optional Dual LAN
Optional Smart Management
Storage / Image Backup
Environmental Design
Firich Enterprises Co., Ltd. All Rights Reserved
24/7 Operation
Temperature
Heat is dissipated with Aluminum Housing
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Scratch Proof Tempered
Glass
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Water Resistant Design
Unified Interface
FEC Display Port
FEC MB Platform Definition
FEC Storage
FEC Standard Peripherals
UPGRADES: Instead of
purchasing new hardware, just
replace the module when you
need a performance boost
Compatibility Concept
Our design concept makes it so system integrators can
fulfill multiple types of project requirements using FEC
products. One such example is Gladius Smart, an all-inone that can be detached and placed on different body
types depending on applications or peripherals used.
Firich Enterprises Co., Ltd. All Rights Reserved
Optional Side I/O
Firich Enterprises Co., Ltd. All Rights Reserved
Modularized Design
Cable less
Easy Installation
Easy Maintenance
I/O Setting / Status
Friendly BIOS Setting
Firich Enterprises Co., Ltd. All Rights Reserved
Modularized Design
One step quick replacement of key components
Cable-less Design
Easy to install and maintain
Firich Enterprises Co., Ltd. All Rights Reserved
MSR
Fingerprint
RFID Reader
Reader
iButton
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High Efficiency Power Unit
80PLUS / ERP / Energy Star
LED Backlight
Low Consumption Platform
Smart Management
Smaller Packaging
Recyclable Material
Firich Enterprises Co., Ltd. All Rights Reserved
Reduced Packaging
Reduce Shipping
Size by Cost
20%
Firich Enterprises Co., Ltd. All Rights Reserved
Eco Friendly
Firich Enterprises Co., Ltd. All Rights Reserved
Product Offering
POS
Terminal
Panel PC
Retail:
Hypermarket
Supermarket
Big Box
Department Store
Apparel & Other
Hospitality:
Quick Service
Fine Dining
Food Court
Casual Dining
POS PC
Monitors
Self Service:
Checkout
Ticketing
Multifunction
POS Terminals
FEC POS Terminals deliver incredible
versatility and performance. FEC POS is
changing the way people look at point of
sale hardware by incorporating a elevated
sense of design with state of the art
technology.
POS PC
FEC POS PC offer clients
with the highest flexibility
in the market. Featuring
multiple I/O configurations
and options, FEC POS
PCs can meet many
project requirements.
Monitors
FEC Monitors offer a
great compliment to FEC
POS PCs. We offer four
unique designs including
AerMonitor, Aegis, Mega
and Rich Monitor.
Panel PC
FEC Panel PCs have been
implemented in various self
service applications on a
global scale. The rugged
design and high performance
is perfect for the high demand
KIOSK industry.
Firich Enterprises Co., Ltd. All Rights Reserved
Sijhih, Taiwan Factory
Established in 1995
POS & Lottery
3,970 Square Meters
82 Employees
10,000+ Units Mo. Capacity
Firich Enterprises Co., Ltd. All Rights Reserved
Advantages
Low Volume, High Mix
Production Capability
“Whether you need 1 or
1000 units, we will fulfill
your orders with quality
and efficiency”
Abundant parts and
component storage for
lifecycle management
Quality Assurance
Random sample test is done
when parts or components are
received, and throughout the
assembly process to assure the
highest level of quality.
Manufacturing Process
Flowchart
Receiving Stock
Assembly
Subcontract Board / TO
Components
IQC
Stock
IQC
Assembly
IPQC
T1
Burn in
T2
IPQC
Packing
OQC
Stock
Firich Enterprises Co., Ltd. All Rights Reserved
Shipping
Quality Assurance System
l
l
l
l
l
Sys. Specification Verification
Design Verification & Validatation
ECR/ECN
Certificate Solution Design-In
Second Source Approval
l
l
l
l
l Customer Acceptance
Production Defect Analysis
Test
Second Source Approval
l Finished Goods Test
Component Analysis
Standard
Sub-contractor Quality
Control
Firich Enterprises Co., Ltd. All Rights Reserved
l Quality Issue Handling
l Top Return Products Analysis
l DOA & RMA rate trend
Quality Assurance System
Design Quality Control Equipment
High Temp /
Humidity Testing
International Protection Rating
Vibration Test
Firich Enterprises Co., Ltd. All Rights Reserved
Drop Test
Shock Test
Quality Assurance System
QC/QA Inspection Equipment
RoHS Testing
RoHS Laser Gun
X-Ray Fluorescent
Analyzer
Firich Enterprises Co., Ltd. All Rights Reserved
Power Pack Testing
Hi-pot Ground Continuity
Power Supply
Loading Tester
Quality Assurance System
QC/QA Inspection Equipment
LCD Panel
Testing
LCD Tester
LCD Color Analyzer
Firich Enterprises Co., Ltd. All Rights Reserved
Cable
Testing
Quality Assurance System
QC/QA Inspection Equipment
M/B Testing
Main Board Tester
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Burn-in Testing
Success Cases
Firich Enterprises Co., Ltd. All Rights Reserved
Canada
*Loblaws
Firich Enterprises Co., Ltd. All Rights Reserved
China
* Mega City
Firich Enterprises Co., Ltd. All Rights Reserved
France
*Franprix
Firich Enterprises Co., Ltd. All Rights Reserved
Holland
* Miss Etam – AerPOS
Firich Enterprises Co., Ltd. All Rights Reserved
Hong Kong
*KFC
Firich Enterprises Co., Ltd. All Rights Reserved
Ireland
* Convenience Stores
Firich Enterprises Co., Ltd. All Rights Reserved
Korea
*Krispy Kreme
Firich Enterprises Co., Ltd. All Rights Reserved
Korea
*Lotte Department Store – Retail
Extreme
Firich Enterprises Co., Ltd. All Rights Reserved
Korea
*Uniqlo – Retail Extreme
Firich Enterprises Co., Ltd. All Rights Reserved
Norway
* Burger King - Gladius
Firich Enterprises Co., Ltd. All Rights Reserved
Norway
* Starbucks – Gladius Smart
Firich Enterprises Co., Ltd. All Rights Reserved
Russia
*KFC - AerPOS
Firich Enterprises Co., Ltd. All Rights Reserved
Saudi Arabia
* Grocery Chain
Firich Enterprises Co., Ltd. All Rights Reserved
Sweden
* Bar
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United Kingdom
* Football Stadium
Firich Enterprises Co., Ltd. All Rights Reserved
USA
*PAULS BAKERY
Firich Enterprises Co., Ltd. All Rights Reserved
USA
Firich Enterprises Co., Ltd. All Rights Reserved
