Integrated Marketing Communication Campaign for Frosties Reduced Sugar Cereal Rachel Quinn, April Brophy & Julieanne O’Connor 12/04/2013 IT Carlow Dorothy Keane Table of Contents TABLE OF CONTENTS 2 THE PRODUCT 3 AUDIT 3 COMPETITION 4 REBRAND OF FROSTIES REDUCED SUGAR CEREAL 5 TARGET AUDIENCE 5 COMMUNICATION OBJECTIVES 7 THEME OF THE CAMPAIGN 7 PUBLIC RELATIONS 7 ADVERTISING 9 SPONSORSHIP 11 SALES PROMOTION 12 MEDIA PLAN 14 BUDGET 15 BIBLIOGRAPHY 16 2 The Product Frosties is a breakfast cereal that is sugar coated corn flakes with a crunchy taste. It was introduced to the market in 1952 by the Kellogg's company. It has been targeted at kids since it was launched as a tasty snack or as a breakfast option. Frosties is famous for its mascot known as 'Tony the Tiger'. Tony was created by an ad agency in 1952 for Kellogg’s following a competition to develop a mascot for the cereal. Tony has been the centre of all Frosties advertisements since 1952. Frosties Cereal can be purchased in cardboard boxes that contain 500 grams or 750grams of the cereal. Frosties can range from €3.15 to €4.00 depending on the size of the box. Audit According to market analysts Nielsen, volume sales of Frosties plummeted 18.3 per cent with value sales down 6.6 per cent to £29 million in the United Kingdom last year. (Collis, 2013) It is believed that Ofcom's 2007 ban on advertising high fat, salt and sugar food and drink on children's television in the United Kingdom was a big blow for Frosties. This ban is due to hit Ireland in July 2013. (Sayid, 2013) At the moment Frosties is perceived as an unhealthy sugar filled breakfast cereal aimed at kids. There has in the last 5 years been a massive shift in consumers buying patterns. Consumers want healthy options and more fresh food. Kellogg’s have admitted they have not invested anything on advertising for the brand Frosties since 2010 when it spent £1.1million that year on Marketing. In a recent press 3 release Kellogg’s said they plan to focus on the cereals such as All Bran and Special K as they can see the shift in the consumers buying towards more healthy cereals. A reduction in sales may also be because they have not advertised Frosties in the last two years. Frosties used to be one of the bestselling cereals around in the 1980’s, and even though it was targeted at children research showed that half of the people that eat Frosties were men in their 20’s. It was not just enjoyed as a breakfast cereal it was also enjoyed as a snack. Kellogg’s launched a reduced sugar version of Frosties a few years ago but it was discontinued. They plan to launch a new reduced sugar version again and we are going to do an Integrated Marketing Campaign around for the re-launch. Competition Currently Frosties competition would include healthier cereals such as Coco Pops and Cheerio’s. Both these cereals are also aimed at kids but are perceived as healthy options for kids to consume at breakfast time by consumers. It is interesting that Coco Pops is a chocolate coated cereal but is still considered more nutritious than Frosties. Cheerio’s are great at advertising their message in their advertisements they make it very clear of the nutritious value of whole grain and how it helps children’s develop. Cheerio’s €3.49 4 Coco Pops €3.99 Rebrand of Frosties reduced sugar cereal We plan to bring out a reduced sugar version of Frosties but it will still have the same great taste. Frosties is actually a great source of vitamin D and fibre so we plan to make consumers more aware of this information. We plan to keep the packaging similar to its original packaging but with a few changes. We will use lighter blues and emphasise on the reduced sugar content. It will be evident on the packaging of the nutritional value of Frosties. The Kellogg’s logo will still be evident on the packaging as consumer’s trust Kellogg’s as a leading cereal company. The main objection of the rebrand of Frosties is make consumers aware of the less sugar content. We also want consumers to be able to enjoy Frosties as breakfast cereal and a snack. Tony the Tiger with his slogan ‘They’re Grrrreat’ has been a very big part of the Frosties brand the last 60 years. The main focus of all marketing used in this campaign will be anyone can be a tiger. Frosties marketing was always fun and creative and brought a smile to people’s faces we want to continue this in our campaign for reduced sugar Frosties. It is important in our new marketing strategy with Frosties to remember that the target markets trends have changed since they last advertised the brand. We want Frosties to be relevant to today’s society and stay in the marketplace. We want this campaign to distinguish the current image of Frosties being unhealthy to an image that is okay to have for breakfast and a snack. Target Audience Frosties is primarily targeted at children aged 5-15 to consume at breakfast time. This age category is not purchasing the goods they are dependent on their parents/guardians to provide them with food. Therefore it is the mothers who would be Frosties target buyers. It is the mothers that are concerned about their children’s health and choose what foods they want their children to consumer. Research from Metro interesting showed that half of Frosties buyers are men in their 20’s who consume Frosties as a snack. The Following personas are based on Frosties two main buyers: 5 Michael Ryan ‘I like food quick, tasty and on the go’ Personal Profile Behaviour Michael is a 25-year old single male from Limerick. Michael works Michael does not mind cooking but his time is usually limited so he a fulltime mechanic in his local garage. prefers to cook meals that are easy to prepare and cooks fast. He Michael lives with two of his friends in an apartment in Limerick usually has pasta or pizza for his dinner. city. Michael enjoys going out and enjoying himself with his Health does not play a massive part in what Michael chooses to eat. friends and does not have any major responsibilities at this moment If Michael likes the taste of food he will eat it. in his life. In the mornings Michael would have cereals for breakfast as they are fast and filling. Values If Michael feels like a snack he will have one this may be after he Michael is very loyal to all his friends and friendships are very has played 5 a side soccer with his friends. important to him. Michael does like to go home to his parents on Sundays for Sunday dinner and to catch up with them. Lucy Walsh ‘I believe in everything in moderation’ Personal Profile Behaviour Lucy is a married 34 year old mother of two. They eat breakfast and dinner as a family at the table every day. Lucy has a girl aged 9 and a boy aged 7 that are both in full time Lucy is concerned about what is healthy and what is not for her primary education. family. Lucy and her family live in a three bedroom semi detached house Lucy wants her children to grow strong and live long happy in Dundrum Co. Dublin. healthy lives and she tries her best to make sure her children are Lucy currently works as a receptionist three days a week and her having all the nutrients they need in the food she gives them. husband John works full time in Dublin City Centre. Although, Lucy wants them to be healthy she knows they are children and she does not deprive them of anything. Values Lucy will give her children treats on weekends and if they do Lucy loves her family and they are the centre of every decision good in school. she makes. 6 Communication Objectives To raise awareness of the reduced sugar content in the new Frosties To change the consumers attitude towards Frosties as a brand To persuade consumers that Frosties can be enjoyed as a healthy breakfast cereal or snack option To Reinstate Frosties and Tony the tiger the brand as fun and make the consumer smile Theme of the Campaign It is important to keep Tony the Tiger as the mascot of Frosties and keep him still involved as it is what Frosties have built their image on over the last 60 years. If we were to change this it might suggest to the customer that the taste will be different also but we want to make sure they realise that the taste is still the same. We want new Frosties to reach our target market. We want to inspire people that anyone can by a tiger. To help change the image of Frosties as unhealthy we will have activities involved in some of the campaigns and sponsor children’s summer camps. Our target market is children, their parents/guardians and males in their twenty’s. We are still going to show images of many different people and animals that want to be a tiger. Public Relations A press release will be printed in early May 2013 in three national newspapers. It will state about the new sugar reduced Frosties. The press release will also include when the new Frosties will be launched and where. It will also include a quote from Kellogg’s chief executive. A press release will immediately reach the public through the media and kick-start the hype for the new Frosties. The Press Release will be as follows: 7 Press Release 11/05/2013 Immediate release Contact: Nathan Murphy Phone:01-8830-672 E-mail: info.europe@kellogg.com ‘THEY’RE STILL GRRREAT’ Kellogg’s have created a new reduced sugar version of Frosties the breakfast cereal. The new cereal is about to be launched in Ireland and the UK in the coming weeks. Kellogg’s are aiming to have a third less sugar in the cereal but it will still have the same great taste as Frosties original. The new Frosties will be available in all major shopping retail outlets from early June and prices start from €3.15. This new Formula was sparked by recent anti-obesity campaigns across the UK and Ireland. Currently Frosties have a high level of sugar with 37% sugar content and has been perceived as an unhealthy breakfast option by the public. Kellogg’s have not invested in advertising Frosties since 2010. Kellogg’s chief executive quoted ‘The last few years we have focused more on other cereals such as Special K and All bran because we have seen a shift in the consumers buying patterns. But Frosties were part of the foundation of the Kellogg’s company and have been loved by generations over the last 60 years and by offering a reduced sugar version but with the same great taste we are meeting the demand of consumers today. Frosties famous mascot Tony the Tiger is still set to be part of the new Frosties marketing campaign and Tony is expected to put a smile on everyone’s face like it did in the past. END 8 Advertising Outdoor Advertising #IamaTiger Anyone can be a Tiger! www.Kellogg’s.com/Frosties #IamaTiger 9 Outdoor advertising is a very effective way at reaching consumers as it uses outdoor locations to advertise. We can target our audience while they are in-transit although this does have a downfall the exposure time is usually around 6-8seconds. We plan to use Dublin buses, regional buses and billboards around the country as our forms of outdoor advertising. As sometimes the audience may be disengaged from outdoor advertising we decided to use bright colours to catch their eyes and humour in some of them. Online Marketing The internet is the fastest growing medium and can precisely target our customers. We have created a viral video with a young man dressed as Tony the Tiger doing exercise and having fun. Eye of the tiger is the music played in the background and it has the fun factor to it. At the end of the video we have our website address and a Twitter following hash tag. To make the video go viral we will need to get a tastemaker to share the video and that’s what causes videos to go viral. Twitter is becoming a bigger and bigger part of today’s society. We plan to have a Tony the Tiger Twitter page that will have all information about being healthy and fun exercises to do for children. The Twitter page will re-tweet images sent in my customers who use the hash tag #IamaTiger. This will allow more interaction with the consumers and still be fun. Below is an example of the Twitter page: #IamaTiger Reduced Sugar 10 A Facebook page could also be set up but at this moment in time Facebook has started to lose its popularity and it has become much clustered with advertising. It can be considered in the future though. Instagram is currently on the rise in social media. It is planned that users can use the hash tag ‘IamaTiger’ and this will show up on the Tony the Tiger Instagram. Sponsorship Summer Camps Kellogg’s have teamed up with the GAA to run kids Cúl Camps during the summer. The camps encourage children to be active throughout the summer. These camps are run in local GAA clubs and help children to improve on their GAA skills. The summer camps also allow for children to interact with each other and also in groups. Kellogg’s promote these summer camps on the lead up to the summer on breakfast cereals, along with the GAA at matches and events and also in schools running different activities with school children to encourage them to attend the camps. Proud sponsors of the GAA Cúl Camps Coming to your local GAA club This summer 11 For more information visit www.kelloggsculcamps.gaa.ie Sales Promotion Taste Comparisons At the start of the campaign we are going to be in all major supermarkets around Ireland. We will have a stand in each supermarket to allow ? customers to try the taste tester. These stands will have the original ? Frosties from before the changes have been made and then the improved reduced sugar Frosties. This will allow consumers to blind taste both cereals and see can they taste any difference with the new reduced sugar Frosties. In-store promotions There will be a number of different promotions that we will run throughout all stores in Ireland. Firstly there will be end of aisle display. This will be a complete end of aisle shelving giving specifically to Frosties reduced sugar. The displays will also contain signage from Kellogg’s to highlight these displays. These displays will be in larger supermarkets that have the space for this promotion. In smaller stores we aim to have Frosties reduced sugar at eye level shelving for customers as this is the most effective display area. Another promotion which we will run during the campaign is a special offer for customers. The special offer will run for the first month of the re-launch campaign in all stores nationwide. We will offer all customer 33% extra free with the 500g boxes of Frosties. The final promotion we will run will be aimed at children. Our promotion will be to collect a certain amount of tokens that will be available with selected boxes of cereals. When these tokens are collected you send away to the company and you will receive a free Tony the Tiger teddy back. 12 Extra examples that can be used anywhere as part of the ‘Anyone can be a Tiger’ campaign would include: Anyone can be a Tiger! #IamaTiger #IamaTiger 13 Media Plan Product: Frosties Cereal Plan No: Month W/C Mon 6 13 May 20 27 3 10 June 17 1 24 1 8 Date: July 15 22 29 5 August 12 19 Press Daily Star Sunday world Evening Herald ½ Page Colour ½ Page Colour ½ Page Colour P R Advertising Mums and Tots Checkout Magazine Ireland4kids Childcare.ie Magazine Pregnancy and Parenting ½ Page Colour ½ Page Colour ½ Page Colour ½ Page Colour ½ Page Colour Social media Twitter Instagram Online Disneychannel.com Nick.com PBSKids.com NickJr.com CartoonNetwork.com YahooKids.com PopTropica.com Outdoor Bravo outdoor / JCDecaux Luas Bravo outdoor / JCDecaux Luas CBS Outdoor Ireland Television RTE 1 Big Big Movie RTE 1 Eurovision Final 30 sec slot Cinema Jumbo Package Sponsorship Kids Summer Camps 14 Subject to change 08/04/2013 26 2 9 September 16 23 30 7 14 October 21 28 Budget Product: Frosties Cereal Type Of Advertising Press Sunday World Daily Star Evening Herald Advertising Checkout Magazine Ireland4kids Childcare.ie Magazine Pregnancy and Parenting Mums and Tots Social Media Twitter Online Disneychannel.com Nick.com PBSKids.com NickJr.com CartoonNetwork.com YahooKids.com PopTropica.com Outdoor Bravo outdoor / JCDecaux Luas Bravo outdoor / JCDecaux Luas CBS Outdoor Ireland Television RTE 1 RTE 1 Cinema Jumbo Package Sponsorship Summer Camps Total 15 Budget No: Size / Info ½ Page Colour once a week ½ Page Colour three times a week ½ Page Colour twice a week ½ Page Colour ½ Page Colour ½ Page Colour ½ Page Colour ½ Page Colour Buying Verification for 3 months Pay to click Expected clicks 150 per day (90 Days) Pay to click Expected clicks 250 per day (90 Days) Pay to click Expected clicks 250 per day (90 Days) Pay to click Expected clicks 300 per day (90 Days) Pay to click Expected clicks 300 per day (90 Days) Pay to click Expected clicks 300 per day (90 Days) Pay to click Expected clicks 200 per day (90 Days) Luas – Strapline- Heavy (162 Panels) Regional Bus 500 Dublin Bus , 200 Regional Buses, 14 Arrow, 144 Dart National Route 14 weeks 48 Sheet Billboard 1 Date: Cost € 13,700 10,165 6,190 € 1,800 1,500 6,500 1,250 1,000 € 11,466 € 2.5 per click 2.5 per click 2.5 per click 2.5 per click 2.5 per click 2.5 per click 2.5 per click € 7,290 14,300 Total *16 *24 *16 € *6 *6 *5 *6 *6 150 250 250 300 300 300 200 08/04/2013 Gross Total Net Total (Inc. Discounts ) € 219,200 243,960 99,040 € 10,800 9,000 32,500 7,500 6,000 € 11,466 € 33,750 56,250 56,250 67,500 67,500 67,500 45,000 € 7,290 14,300 € (40% Discount) 131,520 (40% Discount) 146,376 (40% Discount) 59,420 € 10,800 9,000 32,500 7,500 6,000 € 11,466 € 33,750 56,250 56,250 67,500 67,500 67,500 45,000 € 7,290 14,300 10,033 € 22,400 10,500 10,033 € 22,400 10,500 Big Big Movie 30 Sec Slot Eurovision Final 30 sec slot 10,033 € 5,600 10,500 6 weeks all cinema screen 80,960 80,960 80,960 All over summer 1,500,000 1,500,000 1,500,000 €2,453,815 *4 Bibliography http://blog.tweetsmarter.com/twitter-ads/how-do-you-get-a-verified-twitter-account/ http://www.bai.ie/?p=2792 http://www.comcastspotlight.com/how-advertise/competitive-media-facts http://www.dailymail.co.uk/news/article-2268998/Goodbye-Tony-Tiger-Huge-fall-salesKelloggs-Frosties-anti-obesity-drive-kicks-in.html http://www.duncangrehan.com/advertising-sales-promotion-law/bci-childrensadvertising-code/ http://www.kelloggsculcamps.gaa.ie/sponsors/ http://www.medialive2.com/other-media/other-media-i-z/ http://www.mirror.co.uk/news/uk-news/frosties-sales-fall-after-advertising-1559881 http://www.rte.ie/mediasales/television/costs-published.html