Nortel VoIP M5216 Quick Reference Guide
The following quick reference guide will get you started using your Nortel VoIP M5216 telephone.
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M5216 VOIP FEATURES/INSTRUCTIONS
LOG IN PROCEDURE
Enter your 7 digit telephone at the user name prompt
Press the soft key directly under the Ok prompt
Enter your password
Press the soft key directly under the Ok prompt
You should see the screen similar to the one in the above diagram
LOG OFF PROCEDURE (OPTIONAL)
Press the soft key directly under the Menu prompt
Select 1 Logoff
You will be asked to select Yes or No
Hit the appropriate soft key under the No prompt
VOIP DISPLAY SCREENS
Login
Password
Extension/Features
Once you have properly logged in with your username and password information you will see the screen
that is similar to the one in the above diagram. Use the up directional arrow in the center of the
telephone to paginate through feature / extension screens 1 -3 .
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ANSWERING A CALL
Each incoming call causes the IP Phone to ring, the LCD indicator
beside the line key to flash, and the Message Indicator lamp to flash
Choose one of the following options:
Lift the handset
OR
Press the Handsfree button located on the bottom left side of unit
OR
Press the extensions/feature key
MAKING A CALL-OFF HOOK DIALING
Use these steps to make a call by lifting the handset before dialing
1. Lift the handset
2. Dial the number
3
MAKING A CALL-ON HOOK DIALING
Use these steps to make a call by dialing before lifting the handset
Leave the handset in the cradle
Press the line Key
Dial the extension
When the called party answers, lift the handset
To terminate the call, replace the handset in the cradle
OR
Press the Goodbye key
(Goodbye Key)
4
MAKING A CALL -HANDSFREE DIALING
Press the handsfree key, dial the number
OR
If a headset is connected, press the Headset key
Dial the number
TERMINATING A HANDSFREE CALL
Return the handset to the cradle
OR
Press the Goodbye key
(Goodbye Key)
5
MAKING A CALL – SWITCHING FROM HANDSET MODE TO HANDSFREE MODE
Lift the handset
Press the handsfree key
Replace the handset
To switch from handsfree to headset:
Press the Headset key
6
CALL TRANSFER – ALLOWS FOR THE REDIRECTING OF CALLS TO ANOTHER PARTY
Press the transfer key. The other party is placed on hold.
Dial the extension to which
the original call is to be transferred. When the phone rings or if the called party
answers, press the transfer key again to connect the called party.
PLACING A CALL ON HOLD
To place an active call on hold, press the hold key.
When a second call is coming in the first call can be automatically placed on hold by
answering the second call.
CALL FORWARDING – ACTIVATION / DEACTIVATION
To forward call, press the call forward key, dial the forwarding number, press the
forward key.
To deactivate call forwarding press the forward key.
7
CONFERENCE CALLING (6 WAY)
You can set up a conference call for up to 6 parties including yourself
While on an active call press the system defined conference key
Dial the number of the person to be added to the conference call
Press system defined conference key again to merge the call
Repeat the process to add additional parties to the conference
LAST NUMBER REDIAL
Press # sign twice
Press Soft Key under Ok
MESSAGE- ALLOWS FOR AUTOMATIC DIAL INTO VOICE MAIL SYSTEM TO RETRIEVE MESSAGES.
Press the system defined message key.
SELECTING RING TONES AND ADJUSTING THE VOLUME
From the main menu, select and open Audio
Scroll through the menu and Select Play Ring Patterns
To hear a ring tone before you select it, select a ring tone from the list and press Play
Press Stop to stop the ring tone from playing
To select a ring tone, press Apply.
To adjust the volume, press the volume keys while the phone is ringing
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DIALING FROM THE DIRECTORY
Make sure the Handset is in the cradle position
Press the Directory key which will display a list of stored entries.
Select a number from the list
Press Ok. A list of options appear
Press Ok again to access option 1 to Dial
ADDING OR EDITING A DIRECTORY ENTRY – ( 16 ENTRIES )
Press the Directory key to access the directory menu
Perform one of these actions:
If this is a new entry, press Ok
If you are editing an existing entry, navigate through the list to select the entry
and press the Ok key
From the Directory menu, select and open New Entry
To add or edit the number, perform these steps:
From the New Entry menu, select an open Number
Use the dial-pad to enter the number
Press Ok
VIEWING INBOX CALL INFORMATION
Press the Inbox key ( the 10 most recent incoming calls appear )
Select a number from the list
Press Ok. The Dial screen appears
Press the down navigation key
Select Display. The Display screen appears
Press the down navigation key to view the information including time of call
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USING THE OUTBOX TO MAKE A CALL
Make sure the handset is in the cradle position
Press the Outbox key ( the 10 most recent outgoing calls appear )
Select the number you want to dial
Press Ok
Select Dial
STORING A NUMBER FROM THE OUTBOX
Press the Outbox key ( the 10 most recent outgoing calls appear )
Select a number from the list
Press Ok
Press the down navigation key to select Store
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