5 Modes of Communication - Eastern Washington University

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COMMUNICATION PLAN
Last Updated: March 9, 2016
Banner HR/Payroll Project Team:
Paula Hall
Connie Brady
Kandi Carper
Jodie Knox
Lori Kory
Karen Marsh
Jeannette Phillips
Marg Rogers
Norma Juarez
EWU Banner HR/Payroll Communication Plan
Last Updated: March 9, 2016
1
INTRODUCTION ........................................................................................... 1
1.1
Overview ................................................................................................................ 1
1.2
Communication Strategy...................................................................................... 1
2
KEY MESSAGES .......................................................................................... 2
3
ROLES AND RESPONSIBILITIES ............................................................... 3
Table 1. Communication Roles and Responsibilities ..................................................... 3
4
STAKEHOLDERS AND AUDIENCES .......................................................... 3
Table 2. Stakeholders and Audiences ............................................................................. 4
5
MODES OF COMMUNICATION ................................................................... 9
Table 3. Modes of Communication .............................................................................. 11
6
COMMUNICATION SCHEDULE ................................................................. 16
6.1
Communication Phase 1: .................................................................................... 16
6.2
Communication Phase II:................................................................................... 17
6.3
Communication Phase III: ................................................................................. 19
1 INTRODUCTION
1.1 Overview
Eastern Washington University is in the process of implementing the Sungard
Banner® line of administrative software products to provide improved support
services for the university community.
The scope of the enterprise-wide replacement project includes the
implementation of Banner Finance, Human Resources/Payroll, Student and
Financial Aid. The Student and Financial Aid modules completed going live in
September 2006. Banner Finance was implemented in July 1, 2007. Banner
Human Resources/Payroll is the last phase of the overall TALONS project and
the modules/functionality will, “Go Live” in January 2009. The “move to
production” and stabilization activities will continue through year-end processing
in June 2009.
This plan presents the strategy and tactics for communicating pertinent project
information to targeted audiences, using appropriate distribution channels,
methods, and schedules.
1.2 Communication Strategy
The Banner Human Resources/Payroll communication strategy has been
developed to provide project clarity and to minimize the duplication of messages
to our target audiences.
“TALONS” is the acronym for the implementation project and represents the
project values:
T
A
L
O
N
S
Teaching
Analyzing
Learning
Optimizing
Networking
Service
“TALONS” has been identified as the official logo of the enterprise- wide system
replacement project and will be displayed on all official project communication
materials throughout the project implementation period. TALONS is the official
name of the project website, www.ewu.edu/talons and will serve as the primary
mode of communication for the project.
The project knowledge materials and documentation will be stored in the Banner
HR Implementation Blackboard Course, http://blackboard.ewu.edu/ .
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Page 1
Banner HR/Payroll is the last phase of the university’s enterprise-wide
replacement project.
The communication strategy identifies three separate communication phases
within the Banner Human Resources/Payroll project and is identified as:
Phase 1:
“Taking Flight” – Banner HR/Payroll project planning and start up
(August 2007 through April 2008)
Phase 2:
“Learning to Soar” – Banner HR/Payroll training, business analysis,
discovery and application (May 2008 through December 2008)
Phase 3:
“The Eagle Has Landed!” – Banner HR/Payroll “Go Live” and move
to Production (January 2009 through June 2009)
2 KEY MESSAGES
The project communication strategy is committed to keeping key principles
before the University Community to foster a positive, successful implementation.
This is in keeping with our project mantra: “The speed with which a complex
project is perfected is directly proportional to the number of informed people”.
The key principles/messages are:








Project Status Information
Banner Human Resources/Payroll Functionality
New Business Decisions
Process Improvements
Changes to process, forms and procedures
Training opportunities and Training documentation
Self-Service capabilities
Security and Access
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3 ROLES AND RESPONSIBILITIES
Table 1 shows roles and responsibilities in terms of project communications.
Table 1. Communication Roles and Responsibilities
Role
Name
Communications Work
Group Lead
Paula Hall (EWU Project
Manager)
Responsibilities





Project Management Team
Executive Sponsor
Paula Hall (EWU PM)
Toni Habeggar (AVP
Business/Finance)
Caren Lincoln (HR)
Jan Bliss (Benefits)
Kathy Sawtells (Payroll)
Tesha Kropidlowski (Budget)
Anne Gehr (Functional Tech.)
Erick Keating (ES Tech.)
Mary Voves (VP Business &
Finance)








Lead Communications work group in the
development and implementation of the project
communication strategy.
Update TALONS-Banner Human
Resources/Payroll project website information.
Publish monthly project newsletter.
Work with Project Management team to resolve
communication issues.
Assist Project Management team, Functional
teams, and other project team members with
messages, presentations, etc., as requested.
Act as “Project Champions”
Guide the project implementation by advising or
resolving project issues
Provide resources from their respective
organizations
Executive level project oversight
“Championing” project and provide project
awareness to senior level
Approval of project scope and/or significant
changes to the project plan
4 STAKEHOLDERS AND AUDIENCES
This section defines the stakeholders and other audiences that have been
identified as the targets of this strategy. Information on communication
objectives, specific to the audience, methods, and special concerns are also
included.
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Table 2. Stakeholders and Audiences (see Addendum #1)
Audience
Objectives
Messages
Senior Administration:
Provide regular, concise Advance notification of
reports on project
issues that may
Cabinet: President,
status.
escalate through their
Provosts, Vice
direct reports.
Presidents and CIO
Develop very specific
translations/definitions
of Banner and project
jargon.
President’s Staff
ITPC – Information
Technology Policy
Council
Who: Gary Pratt/CIO
chairs w/Vice Presidents
Deans /Associate
Deans/Chairs
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Provide regular project
information, upcoming
activities,
communication
Provide regular status of
project, activities and
communication
Promote awareness of
this project.
Provide information on
the effects of the project
on their departmental
Methods



Advance notification of
communication events,
training and
policy/procedure
changes

Project Status

Provide on-going, highlevel updates on project
status and where to go
for more information.





Issues/Concerns
Top management is
often subject to
substantial political
pressure from
legislators, the Board of
Trustees, and faculty
members. Ongoing
awareness of project
developments is critical.
Owner
Mary Voves (VPBusiness and Finance)
Distribute the
Communication
Strategy Document
Project Updates if
needed
Personal contact with
person identified as
project contact
This group wants to be
aware of any project
activity that affects the
campus community
Paula Hall, This group
meets every Thursday
at 10:30AM
Contacts: Laurie
Connelly and Leslie
Mowatt
Should update
monthly through the
project
implementation period
This group is concerned
with project status, risks
and project oversight
Update every 6 weeks
or in emergency/risk
situation
Monthly project status
reports
Detailed reports as
needed, e.g. project
risks
Personal meetings/
presentations
GME
TALONS website
Page 4
There is little awareness
of the project by this
group.
Each of these groups
has different cultures
Need to identify, when
they meet, how to get
on agenda, what
materials need to be
developed and when ,
who is delivering the
message – need
calendar of their
meetings – Contact
person needed
Toni Habegger/Paula
Hall
Denise Campitelli x4765
would be contact for this
group
Feb 28th 2:30-4:30 S201
Mar 20, 2-4PM S201
April 17, 2-4PM S201
May 15, 2-4PM, S201
June 19, 2-4PM, S201
Academic
Administrative
Managers
Audience
Objectives
operations.
Messages
Academic Senate
Promote awareness of
this project and provide
information on the
effects of the project on
individual faculty
Demonstrate how they
will use the HRPR
functionality.
Methods


Issues/Concerns
and expectations.
Communication should
be customized for each
area.
Owner
Toni Habegger could
present (Denise Van
Meter, x2279 is contact)
Doris Munson is the
ACC Committee Chair
and has TALONS on as
an agenda item for each
meeting.
Scheduled Faculty
Senate Meeting
presentation/agenda
item
Feb 11 & 25
Mar 10 & 31
Apr 14 & 28
May 5
Academic
Administrative
Managers
WHO: Professional
staff within the
academic departments
Academic Affairs
Associate Vice
Provosts/Directors
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Engage department
managers to champion
the implementation of
Banner HR/Payroll,
Demonstrate benefits of
Banner HR/Payroll in
terms of time, efficiency
and reporting, using
specific scenarios.
Demonstrate benefits of
Banner HR/Payroll in
terms of time, efficiency
and report, web access
using specific scenarios
Demonstrate how
Banner HR/Payroll will
provide better data,
eliminate duplicate data
entry, and provide more
efficient and effective
reporting.
How Banner HRPR will
change their day to day
business functions




Identify value of
new system
Give them an
understanding of
how new system
may changer
operation functions





General print and
electronic
communication.
Open forums/Town
Hall meetings
Individual meetings w/
Project Team
members to obtain
feedback and
questions.
NOTE: some areas
may be included as
“Special Constituents”
(see below)
Updates at scheduled
meetings
Assistance with
questions/resolutions
regarding new
business processes
All general project
communications
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Individuals in this group
often have large
budgets and staffs.
They rely on accurate
data and reports.
This group should be
enthusiastically and
publicly supportive of
the project.
This group knows how to
use current systems to get
information and have
“shadow” systems that
support their daily
functions. They may be
skeptical about the
functionality of the new
system and concerned
3-5PM in Pub 263,5,7
Anne Skaer, x7911 is
the contact with this
group. They meet
regularly and info could
be presented at those
meetings – this group
could act as a focus
group.
Nick Jackson
Audience
Objectives
Messages
within their areas
Methods
Identify value of
new system
Give them an
understanding of
how new system
may change
operational
functions within
their areas.

Identify value of
new system
Give them an
understanding of
how new system
may change
operational
functions within
their areas.

Project Scope
OIT Deliverables and
project
implementation
timeline

Identify value of new
system
Give them an
understanding of how
new system may
change operational
functions within their
areas.

Advancement –
Associate Vice
Presidents/ Directors
Demonstrate benefits of
Banner HR/Payroll in
terms of time, efficiency
and reporting, web
access using specific

Business & Finance –
Associate Vice
President/Directors
Demonstrate benefits of
Banner HR/Payroll in
terms of time, efficiency
and reporting, web
access using specific

Chief Information Officer
To ensure successful
collaborative
implementation of the
HRPR system and
ongoing support of
system functionality
after “go live”


Demonstrate benefits of
Banner HR/Payroll in
terms of time, efficiency
and reporting, web
access using specific
scenarios.

Student Affairs Associate Vice
Presidents/Directors
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







Issues/Concerns
Presentation at
Quarterly meetings
All general project
communications
Presentation at
monthly meetings
All general project
communications
Project updates at
regularly scheduled
meetings throughout
the project
implementation period
Weekly PMT meetings
Updates at scheduled
meetings
Assistance with
questions/resolutions
regarding new
business process
All general project
communications
Page 6
about the impact of change
to their existing processes
This group knows how to
use current systems to get
information and have
“shadow” systems that
support their daily
functions. They may be
skeptical about the
functionality of the new
system and concerned
about the impact or change
to their existing processes.
This group knows how to
use current systems to get
information and have
“shadow” systems that
support their daily
functions. They may be
skeptical about the
functionality of the new
system and concerned
about the impact or change
to their existing processes.
This group is very involved
in the project
implementation, system
infrastructure
design/maintenance and
the integration of all the
software components –
concerns about allocation
of resources to achieve all
functionality needed
This group knows how to
use current systems to get
information and have
“shadow” systems that
support their daily
functions. They may be
skeptical about the
functionality of the new
system and concerned
about the impact or change
Owner
Mike Westfall/Dave
Sonntag - Quarterly
Meetings with all
personnel
Toni Habegger
Gary Pratt
Conduct SA Directors
meetings every 2nd, 4th
and 5th Wednesday,
from 10:30 – Noon
(Sutton 300)
Audience
Objectives
Messages
Methods
Issues/Concerns
Owner
to their existing processes.
Labor Communications
Who: Union
representatives
responsible for
communicating with
their constituents
Administrative
Managers
WHO: Professional
and support staff within
the administrative
departments, e.g.
Admin. Assistants,
Program Administrators,
Analysts, Senior
Secretarial Staff,
Operational Mgrs.
Quarterly Faculty
Non-Student Hourly
Student Employees
Remote Site Employees
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To ensure that union
representatives have an
understanding of the
new system capabilities
and can assist
constituents with
transition without undue
stress/issues
Demonstrate benefits of
Banner HR/Payroll in
terms of time, efficiency
and reporting, using
specific scenarios.
In many cases, these
people are the KEY
opinion leaders so
special attention should
be paid to their
concerns.

Help them see the value
of the new system on
their own professional
development.



To ensure that quarterly
faculty receive
information
Project activity

Ensure that all non
student hourly
employees receive all
information pertinent to
payroll/timesheet
processing
Ensure that all student
employees receive all
information pertinent to
payroll/timesheet
processing
New functionality, new
processes or
procedures
Ensure that all remote
site employees receive
New functionality, new
processes and new


New system
functionality
Business Decisions
that affect end user
staff









New functionality, new
processes or
procedures






Face to face
Email
All general project
communications
Email
Formal training
Small support group
meetings
One-on-one
interaction
All General
Information
Hard Copy information
to their home
Newsletters
Banner Bulletins
Payroll Check/Advice
leaflets
Hard Copy information
sent to home
Newsletters
Banner Bulletins
Payroll Check/Advice
leaflets
Hard Copy information
sent to home
Newsletters
Banner Bulletins
Page 7
Concern for members
regarding access to
system functionality,
how the new system will
impact staff working
environment
Carol Hawkins is the
contact for us with this
group
This group knows how
to use current systems
to get information and
have “shadow” systems
that support their daily
functions. They may be
skeptical about the
functionality of the new
system and concerned
about the impact or
change to their existing
processes.
Concern regarding
these folks receiving
consistent and timely
communications
Concerned about this
group receiving
consistent timely
communication
materials
Various – See Appendix
A
Concerned about
students reading
communication material
and understanding new
processes
Colleen King
Concern that these folks
will not receive the
Departments/Communic
ation Work Group
Contacts: Rick Nesbitt
and Mary Jo VanBemel
Kim Davis
Caren Lincoln
Audience
Riverpoint
Campus/Bellevue
Campus
General Campus
Community
All Faculty, Staff and
Student employees
Banner HR/Payroll
personnel and project
team members.
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Objectives
pertinent information
regarding
HR/Payroll/timesheet
processing
Ensure that staff on the
Riverpoint/Bellevue
Campus have the same
opportunities for
communication, training
and participation in
project events.
Ensure that all remote
site employees receive
pertinent information
regarding
HR/Payroll/timesheet
processing
Provide information to
help individuals
understand purpose and
impact of the project,
what their role is, and
what is happening in
their own area.
Motivational throughout
project period
Messages
procedures
Methods


Project activity, new
processes or
procedures




Payroll Check/Advice
leaflets
Hard Copy information
sent to home
Newsletters
Banner Bulletins
Payroll Check/Advice
leaflets
Hard Copy information
sent to home
All general project
messages

All
Project status.
Provide information on
how/where to obtain
training, documentation,
and job aids.


TALONS website
Banner
Documentation
Blackboard
Electronic newsletters
Function Team Lead
meetings with staff
Periodic group
meetings: phase kickoffs, training, final
project “Go-Live”, etc.




Issues/Concerns
same communication
and access to
information as the on
campus staff
Concern that these folks
will not receive the
same communication
and access to
information as the on
campus staff
Owner
Ron Dalla
Communication Work
Group
Page 8
Lack of communication
can lead to
misinformation, mixed
message given to the
end-users, decreases in
productivity and staff
morale.
Project Management
Team
5 MODES OF COMMUNICATION
This section summarizes the modes of communication that will be utilized
throughout the project. Detailed documentation on specific modes/methods (e.g.
updates to TALONS website) will be developed separately as needed.
Documents:

TALONS Electronic Newsletters

TALONS Hardcopy Newsletters

Other EWU Departmental Newsletters (CSBS, DIEO, Grants, Facilities,
Student Affairs)

Banner Bulletins

Event Invitations

Project Status Reports

Team/Work Group Charters

Sungard Banner Documentation

HRPR Project Documentation

QSI Presentation (PPT)

End User Frequently Asked Questions (FAQs)

End User Training Guides/Job Aids

Updated Functional Policies/Procedures
Meetings:

Campus wide informational fairs

QSI

Project Kick Off

Project Participant Information/Training

Focus Groups

President’s Cabinet

ITPC Meetings

Academic Senate

Academic Administrative Managers
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
Administrative Managers

Student Affairs Directors

Business & Finance Staff

Business Services Staff

Advancement Quarterly Staff

Labor Communications

Functional Training Labs

Project Management Team

Team/Work Groups

Sungard Functional Training

EWU End User Training

Project “Go Live” Celebration
Tools:

TALONS Website (www.ewu.edu/talons )

Blackboard Project Course

Banner Bookshelf

Campus wide email (Banner Bulletins)

Luminis Calendar Announcement

Direct Mail

Paycheck/Advice Stuffers - leaflet

Mailbox Stuffers

The Easterner

The Focus

GME

Other EWU departmental newsletters (i.e. Grants, CSBS, Student Affairs,
DIEO, Facilities etc)

Screens on Campus Kiosks

Table Tents in Tawanka, Pub and Riverpoint
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Table 3. Modes of Communication
Category
Method
(What)
Documents
Project Electronic
Newsletters
Project Hard Copy
Newsletters
Other EWU
Departmental
Newsletters:
CSBS
Grants
DIEO
Facilities
Student Affairs
Banner Bulletins
Purpose
(Why)
Information
Dissemination
Information
Dissemination
Information
Dissemination
Frequency
(When)
Every 4-6 weeks
Audience
(For Whom)
General Campus
Community
General Campus
Community
Target audience
based on newsletter
publication
Content Owner
(Who develops)
Communication
Work Group
Communication
Work Group
Communication
Work Group
Execution Owner
(Who Delivers)
Paula Hall
Dissemination of
time sensitive or
priority information
As needed
General Campus
Community
Project
Management Team
Paula Hall
Project Status
Reports
Project status
Monthly
Paula Hall
Paula Hall
To deliver formal
project charge to
Team and Work
Group Leads
Reference material,
functional training
material
Once – at Project
Kick Off
PMT and selected
stakeholders:
Presidents Cabinet
ITPC, Academic
Senate, Project
Participants
Project team leads
and work group
leads
Project Team/Work
Group Charters
Paula Hall
Paula Hall
Sungard Higher
Education
Sungard Higher
Education
To keep
comprehensive
record of project
activity
On going through
out project
implementation
period
All project
participants,
interested
stakeholders
All project
participants,
interested
stakeholders
Various
Paula Hall
Every 4-6 weeks
As appropriate
Paula Hall
Various
Event Invitations
SunGard Banner
Documentation
HRPR Project
Documentation
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Various
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Category
Method
(What)
QSI Presentation
Purpose
(Why)
End user project
updates
FAQ’s
Consolidation of
frequently asked
questions for job aid
for end users
To provide detailed
instructions for the
use of the new
Banner HRPR
module
To provide updated
formal
policies/procedures
based on new
Banner environment
Project work
End User Training
Guides/Job Aids
Updated Functional
Policies/Procedures
Meetings/Events
Banner HR/Payroll
Project Team
meetings
Banner HR/Payroll
Functional Process
Team meetings
Banner HR/Payroll
Functional Work
Group Meetings
Sungard Higher
Education
Functional User
Training
Campus wide
Informational Fairs
Project Participants
Information/motivati
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Frequency
(When)
Once – scheduled
for August 26-27,
2008
On going throughout
project
implementation
period
Begins Oct 2008
Audience
(For Whom)
General campus
community
Content Owner
(Who develops)
Communication
Work Group
Execution Owner
(Who Delivers)
Project
Management Team
Campus end users
Functional users
Functional users
Campus end users
Functional users
Banner Trainers
December 2008
Campus end users
Functional users
Functional users
Weekly, beginning
November 2007
Project
Management Team
members
Project Team
Paula Hall
Paula Hall
Team Leads
Team Leads
To conduct project
work
Various
To develop and
deliver project work
Varies -As identified
in work group
charters
See SunGard
Training Schedule
Work Group
members
Work Group Leads
Work Group Leads
Project Participants
Sungard Higher
Education
Sungard Higher
Education
2 – May 7, 2008
Oct 17, 2008
All Stakeholders
Communication
Work Group
Paula Hall
4 – Kick Off
April 25, 2008
All project
participants and
Communication
Work Group
Paula Hall
To train EWU
functional users in
Banner HRPR
functionality
To update the
campus community
on the project
status, changes and
decisions
To update all project
participants and
Page 12
Category
Method
(What)
onal Meetings
Focus Groups
Academic Senate
Meetings
ITPC
Academic
Administrative
Managers Meetings
Advancement
Quarterly Staff
Meetings
Business Services
Staff Meetings
Business & Finance
Staff Meetings
Student Affairs Staff
Meetings
Academic Affairs
Staff Meetings
QSI Presentation
End User Training
Events
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Purpose
(Why)
functional area
office personnel on
the status of the
project, changes
and decisions
To promote input
and feedback for
process decision
making
To update on project
information
To update on project
information
To update on project
information
Frequency
(When)
Aug 15, 2008
Jan 16, 2009
Audience
(For Whom)
functional office
personnel
Content Owner
(Who develops)
Execution Owner
(Who Delivers)
As Needed
Various
Functional User
Teams
Team Leads
April 28, 2008 & as
needed
Monthly
EWU Faculty
Toni Habegger
Toni Habegger
ITPC Members
Paula Hall
Toni Habegger
Monthly
See Attachment A
Functional User
Teams
Annette Skaer/Paula
Hall
To update on project
information
At key milestones
Mar/Jun/Sept/Dec
Advancement
Personnel
Project
Management Team
PMT Members
To update on project
information
To update on project
information
To update on project
information
To update on project
information
To update on project
information
To train end users
on Banner HRPR
functionality
At key milestones
Begins October
2008
All campus end
users
Project
Management Team
Project
Management Team
Project
Management Team
Project
Management Team
Communications
Work Group
Functional Users
PMT Members
August 26-27, 2008
Business Services
Personnel
Business & Finance
Personnel
Student Affairs
Personnel
Academic Affairs
Personnel
Campus end users
At key milestones
At key milestones
At key milestones
Page 13
PMT Members
PMT Members
PMT Members
Project
Management Team
Banner Trainers
Category
Tools
Method
(What)
TALONS - Banner
HR/Payroll website:
(EWU | TALONS)
EWU Blackboard:
Blackboard
Academic Suite
Banner Bookshelf
Campus Wide Email
Luminis Calendar
Announcements
Direct Mail
Paycheck/Advice
Stuffers
Mailbox Stuffers
533583359
Purpose
(Why)
Electronic
Newsletters, Banner
Bulletins, FAQs, QSI
Presentation,
Project Status
Report, End User
Training Information
Repository for all
project
documentation
Repository for all
SunGard Banner
HRPR functional
documentation and
training information
Electronic
Newsletters, Banner
Bulletins, Invitations
to campus wide
informational fairs
Announcement of
campus wide
informational fairs,
end user training
events
Only used for EWU
personnel in remote
site locations
To reinforce
information critical to
EWU personnel
To reinforce
information critical to
EWU personnel
Frequency
(When)
Continuous
throughout Project
Implementation
Period
Audience
(For Whom)
General Campus
Community
Content Owner
(Who develops)
Paula Hall
Execution Owner
(Who Delivers)
Paula Hall
Continuous
throughout the
Project
Implementation
Period
Available at project
kick off
Project
Stakeholders
Project
Management Team
Project
Management Team
Project Participants
and functional end
users
SunGard Higher
Education
SunGard Higher
Education
Continuous
throughout the
Project
Implementation
Period
Continuous
throughout the
Project
Implementation
Period
General Campus
Community
Project
Management Team
Communication
Work Group
General Campus
Community
Communication
Work Group
Communication
Work Group
Communication
Work Group
Communication
Work Group
At key milestones
Remote site
personnel – see
Attachment A
All EWU personnel
Communication
Work Group
Communication
Work Group
At key milestones
All EWU personnel
Communication
Work Group
Communication
Work Group
Page 14
Category
Method
(What)
The Easterner
The FOCUS
GME
Other EWU
Departmental
newsletters
Screens on campus
Kiosks
Table Tents in
Tawanka, PUB and
at Riverpoint
Campus
533583359
Purpose
(Why)
To reinforce
information critical to
EWU student
employees
To reinforce
information critical to
EWU student
employees
To reinforce
information critical to
EWU personnel
To reinforce HRPR
information
Frequency
(When)
At key milestones
Audience
(For Whom)
EWU Student
Employees
Content Owner
(Who develops)
Communication
Work Group
Execution Owner
(Who Delivers)
Communication
Work Group
At key milestones
EWU Student
Employees
Communication
Work Group
Communication
Work Group
At key milestones
EWU personnel
Communication
Work Group
Communication
Work Group
At key milestones
Targeted EWU
personnel
Communication
Work Group
Communication
Work Group
To reinforce HRPR
announcements
To reinforce
awareness of
upcoming project
activities
At key milestones
Faculty, Staff,
Students
Faculty, Staff,
Students
Communication
Work Group
Communication
Work Group
Communication
Work Group
Communication
Work Group
At key milestones
Page 15
6 COMMUNICATION SCHEDULE
6.1 Communication Phase 1:
“Taking Flight” (August 2007 through April 2008)
The communication focus for Phase I – “Taking Flight” will be on the
development of the project plan, project timeline and the overall communication
strategy. Communication will be focused more internally to the HR/Payroll
personnel, project teams, and project sponsors.
MONTH
ACTIVITY
AUGUST 2007




[this column for other
pertinent information]
Develop Project Team structure and
meeting schedule
Continue discussions/meetings
regarding project structure and
design
Meet with SunGard Consultants
regarding project description, scope
and management
Develop and distribute SunGard
Banner HR/Payroll training and
consulting visit schedules

SEPTEMBER 2007
OCTOBER 2007
NOVEMBER 2007


Project Kick Off Event
SunGard Functional Training
DECEMBER 2007


SunGard Functional Training
Project Teams and Work Groups
begin meeting
JANUARY 2008



Easterner Article
SunGard Functional Training
Project Teams and Work Groups
continue to meet
TALONS Web page updates
Blackboard updated
PM Office Bulletin Boards Updated



FEBRUARY 2008





533583359
SunGard Functional Training and
Consulting
Project Teams and Work Groups
continue to meet
TALONS Web page updated
Blackboard updated
Project Status Reports begin
Page 16
MARCH 2008






SunGard Work Flow Training
HRPR Electronic Newsletter #1
Presentation of the
Communication strategy
document to the HRPR PMT for
Approval
Project Status Report presented
to the PMT
SunGard Banner Time
Entry/Payroll Processing
Training Event
ITPC Meeting
Various:



APRIL 2008








Project Teams and Work
Groups Continue to meet
TALONS Web page updated
Blackboard updated
SunGard Advanced Payroll
Topics Training Event
SunGard Consulting/HR
Security Training Event
Project Status Report presented
to PMT
Academic Senate Meeting
ITPC Meeting
Academic Senate Meeting
SunGard Introduction to EPAF
Training Event
Student Affairs Directors
Meeting
Various:



Project Teams and Work
Groups Continue to meet
TALONS Web page updated
Blackboard updated
6.2 Communication Phase II:
“Learning to Soar” (May 2008 through December 2008)
During Phase II – “Learning to Soar” the communication with become more
externally focused. Communication with the campus community will intensify
and will be focused on the Banner HR/Payroll functionality, project status and
timeline, end user training and business processes/procedures.
533583359
Page 17
MONTH
ACTIVITY
MAY 2008




HRPR Electronic Newsletter #2
Project Status Report presented to
PMT
Project Functional User
Information/Motivational Event
Campus wide Informational Fair
ITPC


Time Entry Open Forums
ITPC
JULY 2008

EPAF Open Forums
AUGUST 2008



HRPR Electronic Newsletter #3
Project Participants
Communication/Motivational Event
QSI Presentation
SEPTEMBER 2008


Time Entry Training
Time Entry Lab Opens
OCTOBER 2008



HRPR Electronic Newsletter #4
HRPR Parallel Test Event #1
SunGard HRPR Time Entry
w/Approvals Testing training event
Campus wide Informational Fair

[this column for other
pertinent information]
JUNE 2008

Various:
 Banner Bulletins
 Time Entry Lab Open
 **End User Training Events
Begin
NOVEMBER 2008







DECEMBER 2008






533583359
SunGard HRPR Payroll & Feed to
Finance Testing training event
HRPR Parallel Test Event # 2
HRPR Electronic Newsletter #5
Banner Bulletins as needed
Parallel Testing
End User Training Events
Time Entry Lab Open
SunGard HRPR ODS training event
HRPR Parallel Test Event #3
HRPR Electronic Newsletter #6
SunGard “Go Live” Preparation
Consult
Banner Bulletins as needed
End User Training Events
Page 18

Time Entry Open Labs
6.3 Communication Phase III:
“The Eagle Has Landed” (JANUARY 2009 THROUGH JUNE 2009)
Phase III “The Eagle Has Landed communication will focus on the confirmation
“Go Live” dates, business process changes, end user training, and operational
issues, including transition periods, reporting needs and solutions and assisting
end users.
MONTH
ACTIVITY
JANUARY 2009

FEBRUARY 2009
MARCH 2009












Banner HRPR “GO LIVE”
Newsletter #7
Banner Go Live Celebration
Banner Bulletins as needed
End User Training Events
Time Entry Open Labs
Banner Bulletins as needed
End User Training Events
Time Entry Open Labs
Final HRPR Project Electronic
Newsletter #8
Banner Bulletins as needed
End User Training Events
Time Entry Open Labs
APRIL 2009

MAY 2009
Communication is now operationalized
with the functional units
JUNE 2009
Communications in now operationalized
with the functional units
533583359
[this column for other
pertinent information]
Communication is now
operationalized with the functional
units
Page 19
Mode
Senior Administration
Arevalo, Rodolfo
Telephone Ext
Email
rarevalo@mail.ewu.edu
Location
214 SHW
College/Department
President
Mason, John
x6269
John.Mason@mail.ewu.edu
220 SHW
Pratt, Gary
x2099
Gary.Pratt@mail.ewu.edu
202 HUS
Provost and Vice
President - Academic
Affairs
Chief Information Officer
Voves, Mary
x4210
Mary.Voves@mail.ewu.edu
307 SHW
Westfall, Mike
x7430
Michael.Westfall@mail.ewu.edu
121 HAR
Zeisler-Vralsted, Dorothy
x6319
Dorothy.ZeislerVralsted@mail.ewu.edu
129 SHW
Chaves, Bill
x2347
wchaves@mail.ewu.edu
207 PEB
Athletic Director
Connelly, Laurie
x2372
MLaurie.Connelly@mail.ewu.edu
214 SHW
Associate to the President
Goff, Catherine
x6362
cgoff@mail.ewu.edu
214 SHW
Executive Secretary
Lutey, Trent
x6322
x2371
x2372
x7393
tlutey@mail.ewu.edu
214 SHW
214 SHW
214 SHW
214 SHW
Policy Analyst
Library
Events Coordinator
Director of Governmental
Vice President - Business
& Finance
Vice President University Advancement
Vice President - Student
Affairs
Presidents Staff
Mowatt, Leslie
Rey, David
533583359
Leslie.mowatt@mail.ewu.edu
David.rey@mail.ewu.edu
Page 20
Thayer, Julie
x4648
Julie.thayer@mail.ewu.edu
214 SHW
ITPC – Information
Technology Policy
Council
Pratt, Gary - Facilitator
Adolphson, Keith
x2099
x6066
Gary.pratt@mail.ewu.edu
202 HUS
216 KGS
kadolphson@mail.ewu.edu
Mason, John
x6269
220 SHW
John.mason@mail.ewu.edu
Voves, Mary
x4210
307 SHW
Mary.voves@mail.ewu.edu
Westfall, Mike
x7430
121 HAR
mwestfall@mail.ewu.edu
Zeisler-Vralsted, Dorothy
x6319
129 SHW
Dzeisler-vralsted@mail.ewu.edu
533583359
Deans
Briggs, Lynn
x2227
lbriggs@mail.ewu.edu
362 PAT
Case, Judd
x2532
jcase@mail.ewu.edu
138 COM
Coelho, Alan
x6951
acoelho@mail.ewu.edu
213 MAR
Dalla, Ronald
368-6611
rdalla@mail.ewu.edu
Frumkin, Mike
x6483
jfrumkin@mail.ewu.edu
Riverpoint
Campus
121 SNR
Page 21
Relations
Executive Assistant to the
BOT
CIO
Assistant Professor of
Mathematics Education
Provost and Vice
President - Academic
Affairs
Vice President - Business
& Finance
Vice President University Advancement
Vice President - Student
Affairs
Interim Dean, College of
Arts & Letters
Dean, College of Science,
Health & Engineering
Dean, College of
Education & Human
Development
Interim Executive Dean,
EWU Riverpoint Campus
Dean, School of Social
358-2237
rfuller@mail.ewu.edu
3 RPT
Kelley, Patricia
x2264
Patricia.kelley@mail.ewu.edu
100 LIB
Shields, Vicki
x6081
vshields@mail.ewu.edu
362 PAT
Dean, College of Social
& Behavioral Sciences
Associate Deans
Brzoska, Mick
x7026
mbrzoska@mail.ewu.edu
119 CEB
Miller, Julie
Morley, Laureen
x4949
x4202
jmiller@mail.ewu.edu
100 LIB
213 MAR
Associate Dean, School
of Computing &
Engineering Sciences
Associate Dean, Libraries
Associate Dean, College
of Education & Human
Development
Interim Associate Dean,
College of Arts & Letters
Associate Dean, Health
Sciences
Associate Dean, College
of Social & Behavioral
Sciences
Special Assistant to the
Dean, College of
Business & Public
Administration
lmorley@mail.ewu.edu
Petrie, Gina
x6124
gpetrie@mail.ewu.edu
362 PAT
Russell, Byron
368-6608
brussell@mail.ewu.edu
270 HSB
Stafford, Jeffrey
x6081
jstafford@mail.ewu.edu
362 PAT
Zimmerman, Niel
358-2289
nzimmerman@mail.ewu.edu
3 RPT
Chairs
533583359
Work
Dean, College of
Business & Public
Administration
Dean, Libraries
Fuller, Rex
Page 22
Arndt, Armin
x2821
135 MAR
aarndt@mail.ewu.edu
533583359
Interim Chair,
Counseling, Educational
and Developmental
Psychology
Chair, Accounting and
Information Systems
Chair, PEHR
Birch, Nancy
358-2276
nbirch@mail.ewu.edu
3 RPT
Cogley, John
x2486
jcogley@mail.ewu.edu
101 PEB
Dickerson, Joan
x2831/6186
jdickerson@mail.ewu.edu
312 WLM
Fuller, Donald
368-6889
dfuller@mail.ewu.edu
143 HSB
Gibson, Flash
x2348
fgibson@mail.ewu.edu
258 SCI
Department Designee,
Education
Chair, Communication
Disorders
Chair, Biology
Gilmour, Ernest
x7480
egilmour@mail.ewu.edu
130 SCI
Chair, Geology
Hansen, Christian
x6068
Christian.hansen@mail.ewu.edu
216 KGS
Chair, Mathematics
Hurand, Fred
358-2229
fhurand@mail.ewu.edu
3 RPT
Kenney, Garrett
x2400
gkenney@mail.ewu.edu
250 PAT
Chair, Urban Planning,
Public & Health Admin
Interim Chair, English
Kraft, Wayne
x2859
wayne.kraft@mail.ewu.edu
350 PAT
Krug, Gary
x2870
gary.krug@mail.ewu.edu
229 COM
Lindekugel, Dale
x2489
dlindedugel@mail.ewu.edu
314 PAT
May, David
x2412
david.may@mail.ewu.edu
208 PAT
Page 23
Chair, Modern
Languages, Literatures &
Philosophy
Chair, Communication
Studies
Chair, Sociology and
Justice Studies
Chair, Government
533583359
McKinstry, David
x7472
david.mckinstry@mail.ewu.edu
154 SCI
Chair, Physics
Miller, Barbara
x6652
barbara.miller@mail.ewu.edu
140 ART
Interim Chair, Art
Millet, LTC M David
x6109
dmillet@mail.ewu.edu
202 CAD
Chair, Military Science
Morris, Lynne
x6474
lynne.morris@mail.ewu.edu
121 SNR
Myall, Carolynne
x6967
carolynne.myall@mail.ewu.edu
100 LIB
Chair, School of Social
Work
Chair, Library Science
Raymond, Ken
x6520
kraymond@mail.ewu.edu
226 SCI
Richter, Donald
x2880
drichter@mail.ewu.edu
319G CEB
Russell, Byron
368-6608
byron.russell@mail.ewu.edu
270 HSB
Chair, Chemistry and
Biochemistry
Chair, Engineering and
Design
Chair, Physical Therapy
Schimpf, Paul
x6065
paul.schimpf@mail.ewu.edu
319F CEB
Chair, Computer Science
Smith, Marvin
x6388
marvin.smith@mail.ewu.edu
104 RTV
Steenhuis, Harm-Jan
358-2210
hsteenhuis@mail.ewu.edu
3 RPT
Chair, Electronic Media,
Theatre and Film
Chair, Management
Stolberg, Rebecca
368-6528
rstolberg@mail.ewu.edu
160 HSB
Chair, Dental Hygiene
Trulove, Tom
x2332
ttrulove@mail.ewu.edu
300 PAT
Chair, Economics
Warren, Stacy
x7962
stacy.warren@mail.ewu.edu
103 ISL
Williams, William
x7946
william.williams@mail.ewu.edu
151 MAR
Chair,
Geography/Anthropology
Chair, Psychology
Page 24
533583359
Winters, Patrick
x6129
patrick.winters@mail.ewu.edu
119 MUS
Chair, Music
Wintz, Gregory
368-6562
gwintz@mail.ewu.edu
225 HSB
Youngs, J William T
x6944
Chair, Occupational
Therapy
Chair, History
Academic Senate
Kissling, Elizabeth
x2875
ekissling@mail.ewu.edu
President – Faculty
Organization
Academic Administrative
Managers
Bozanich, Sharlene
x2242
sbozanich@mail.ewu.edu
College of Business
Brady, Connie
x2287
cbrady@mail.ewu.edu
College of Arts & Letters
Eaton, Sally
x2227
sally.eaton@mail.ewu.edu
College of Arts & Letters
Fryling, Mary (Interim)
x4244
mfryling@mail.ewu.edu
Jennings, Debbie
x2237
djennings@mail.ewu.edu
College of Business
King, Carol
x6915
carol.king2@mail.ewu.edu
Library
Knight, Rose
x2306
rose.knight@mail.ewu.edu
Library
Loiacono, Colette
x4261
cloiacono@mail.ewu.edu
McCulley, Larry
x4862
lmcculley@mail.ewu.edu
College of Science,
Health & Engineering
DIEO
200PAT
Page 25
Mowatt, Sherry
x6081
smowatt@mail.ewu.edu
Oswald, Candy
x6244
coswald@mail.ewu.edu
Peone, Kim
x2289
kpeone@mail.ewu.edu
Robinson, Bobbie
x2379
brobinson@mail.ewu.edu
Skaer, Annette
x7911
askaer@mail.ewu.edu
Whitehall, Sharon
X2328
swhitehall@mail.ewu.edu
College of Social &
Behavioral Science
College of Science,
Health & Engineering
Archeological and
Historical Services
College of Education &
Human Development
Academic Affairs
Academic Affairs –
AVP/Directors
Jackson, Nick
x6345
220 SHW
njackson@mail.ewu.edu
Lavitt, Melissa
x4264
220 SHW
mlavitt@mail.ewu.edu
Perez, Jim
x4863
300 SNR
jperez@mail.ewu.edu
Harty, Lynn
533583359
x7900
lharty@mail.ewu.edu
220 SHW
Page 26
Interim Vice Provost,
Academic Affairs,
Resources, Admin &
Planning
Interim Vice Provost –
Graduate Education,
Research, Academic
Planning & Eval
Interim Vice ProvostDivision of International
& Educational Outreach
Executive Asst. to the
Provost & Vice President
Donahue, Brian
x2367
bdonahue@mail.ewu.edu
206 SHW
Galm, Ruth
x6567
rgalm@mail.ewu.edu
210 SHW
Brown, Aaron
x2487
Aaron.brown@mail.ewu.edu
111 MON
McKinney, Karen
x2471
kmckinney@mail.ewu.edu
107 MON
Long, Ellie
x2779
elong@mail.ewu.edu
354 PUB
Elder, Dana
x6305
delder@mail.ewu.edu
202 CHN
Bergland, Helen
x4305
hbergland@mail.ewu.edu
106 PAT
Baldwin, Mark
x2449
mark.baldwin@mail.ewu.edu
120 SHW
Martin, Theresa
x4217
theresa.martin@mail.ewu.edu
220 SHW
Parker, Dana
x6904
dana.parker@mail.ewu.edu
218 SHW
Almeida, Deirdre
x6242
dalmeida@mail.ewu.edu
002 IEC
Bittrick, Irene
x7882
ibittrick@mail.ewu.edu
141 SNR
Decker, Kevin
x6019
kevin.decker@mail.ewu.edu
266 PAT
Detlor, Dorothy
533583359
ddetlor@mail.ewu.edu
Interim Director,
Graduate Studies
Executive Director of
Grant & Research
Development
Interim Director,
Academic Support Center
Director, McNair Scholar
Program
Director, Writers’ Center
Director, Honors
Program
Interim Director,
Teaching & Learning
Center
Director, Undergraduate
Studies
Director, Institutional
Research, Demography &
Assessment
Director, Academic
Personnel
Director, American
Indian Studies Program
Director, Alcohol/Drug
Studies Program
Director, Philosophy
Dean, Nursing (ICNE)
Page 27
Hermes, Jenifer
x6003
jhermes@mail.ewu.edu
350 PAT
Hernandez-Peck, Maria
x6479
mhernandez-peck@mail.ewu.edu
203 SNR
jonathon.johnson@mail.ewu.edu
RPT
Johnson, Jonathon
Kenney, Garrett
x2400
garrett.kenney@mail.ewu.edu
250 PAT
Maldanado, Carlos
x6146
cmaldanado@mail.ewu.edu
203 MON
Neace, John
x6524
john.neace@mail.ewu.edu
300 SNR
Nelson, Nancy
x2205
nancy.nelson@mail.ewu.edu
204 MON
Smith, Grant
x6023
grant.smith@mail.ewu.edu
250 PAT
Director,
Interdisciplinary Studies
Director, Africana
Education Program
Coordinator, Humanities
Stimson, William
x6034
william.stimson@mail.ewu.edu
250 PAT
Director, Journalism
Winkle, Sally
x2860
swinkle@mail.ewu.edu
207 MON
Wright, Sue
x4817
Sue.wright@mail.ewu.edu
312 WLM
Mulvaney, Megan
x7357
mmulvaney@mail.ewu.edu
LAH 106
Elkind, Pamela
x6447
pelkind@mail.ewu.edu
Gough, Stanley
x2239
sgough@mail.ewu.edu
Director, Women’s &
Gender Studies
Director, Center for
Children’s Studies
Director, Asia University
America Program
Director, Institute for
Farm Health and Safety
Director, Archeological
& Historical Services
Director, Institute for
Jones, Patrick
533583359
Director, English
Language Institute
Director, Center for the
Studies in Aging
Director, Creative
Writing
Director, Religious
Studies
Director, Chicano Studies
patrick.jones@mail.ewu.edu
Page 28
Youngs, Williams
x7951
williams.youngs@mail.ewu.edu
Chamberlain, Rebecca
x4860
rebecca.chamberlain@mail.ewu.edu
120 SHW
Hales, Susan
x2442
susan.hales@mail.ewu.edu
127 SHW
Nelson, Ivar
368-6586
ivar.nelson@mail.ewu.edu
534 RFB
Phillips, Jeannette
x6792
jphillips@mail.ewu.edu
300 SNR
Sexton-Johnson, Sara
x6139
ssexton-johnson@mail.ewu.edu
300 SNR
Advancement –
AVP/Directors
Grime, Kym
x6890
kgrime@mail.ewu.edu
Miller, Trudy
x2548
Trudy.Miller@mail.ewu.edu
Poplawski, Lisa
x4555
Lisa.Poplawski@mail.ewu.edu
Sonntag, David
x6489
dsonntag@mail.ewu.edu
Business & Finance –
AVP/Directors
533583359
Page 29
Public Policy &
Economic Analysis
Director, Center for
Northwest History
Director, Summer
Session & Running Start
Director, International
Education
Director, EWU Press
Director, Online Learning
& International Field
Studies
Director, Continuing Ed
& Professional
Advancement
Director of Advancement
Finance
Director of Advancement
Services
Director of Alumni
Advancement
Director of Marketing &
Communications
Case, LeeAnn
x6618
Leeann.Case@mail.ewu.edu
120 TAW
Habegger, Toni
x6373
Toni.Habegger@mail.ewu.edu
307 SHW
King, Shawn
x6878
Shawn.King@mail.ewu.edu
307 SHW
Kropidlowski, Tesha
x7364
tkropidlowski@mail.ewu.edu
307 SHW
Rogers, Jolyn
x2383
Jolynn.Rogers@mail.ewu.edu
316 SHW
Walters, Timothy
x2777
Timothy.Walters@mail.ewu.edu
101 RDB
Director- Budget
Services
Director-Human
Resources, Rights &
Risks
Director of Public Safety
Chief Information
Officer/Directors
Pratt, Gary
x2099
gpratt@mail.ewu.edu
202 HUS
Chief Information Officer
Keating, Eric
x6991
ekeating@mail.ewu.edu
202 HUS
Information Systems
Director
Customer Support
Systems Director
Student Affairs –
AVP/Directors
Briggs, Larry
x6685
ljbriggs@mail.ewu.edu
Brzoska, Marti
x6572
Martha.Brzoska@mail.ewu.edu
Campbell, Bob
x2293
Robert.Campbell@mail.ewu.edu
open
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AVP Business &
Auxiliary Services
AVP & Chief Financial
Officer
AVP Facilities
AVP Enrollment
Management
Director – General
Undergrad Academic
Advising
Director – Disability
533583359
Campitelli, Mike
x7877
mcampitelli@mail.ewu.edu
Support Services
Director – Campus Rec
Carr, Shannon
x6582
Shannon.Carr@mail.ewu.edu
Director - Admissions
DeFrates, Bruce
x6329
Bruce.Defrates@mail.ewu.edu
Ennis, Stephanie
x7919
sennis@mail.ewu.edu
Fockler, Debbie (until
4/7/08)
Hille, Robert
x6348
dfockler@mail.ewu.edu
x2292
Robert.Hille@mail.ewu.edu
Ishiguro, Linda
x6530
Linda.Ishiguro@mail.ewu.edu
King, Colleen
x6365
Colleen.King@mail.ewu.edu
Martinez, AnaMaria
x6589
Anamaria.Martinez@mail.ewu.edu
Director – Financial Aid
& Scholarships
Director – Student
Activities
Director – Records &
Registration
Interim - AVP Student
Life & Dean of Students
Director – Housing &
Residential Life
Interim Executive
Director – Career
Services
Director - NSPT
Pingree, Michelle
x4279
Michelle.Pingree@mail.ewu.edu
Quackenbush, Rob
x2366
rquackenbush@mail.ewu.edu
Reece, Stacey
x6960
stacey.teece@mail.ewu.edu
Scott, Geri
368-6503
gscott@mail.ewu.edu
Syth, Ron
x6810
ron.dyth@mail.ewu.edu
Director – Health,
Wellness & Prevention
Services
Director - CAPS
Director – Student Rights
& Responsibilities
Interim Manager –
Spokane Student Services
IT Application Spec –
Page 31
Zeisler-Vralsted, Dorothy
533583359
x6319
SIS Technical Services
Vice President - Student
Affairs
dorothy.zeislervralsted@mail.ewu.edu
Administrative/Operations
Managers/Directors
Anderson, Robert
x2531
robert.anderson@ewu.edu
152 PUB
Director, Bookstore/PUB
Armstrong, Bruce
x4323
bruce.armstron@mail.ewu.edu
129 TAW
Manager, Eagle Printing
Campitelli, Denise
x4765
dcampitelli@mail.ewu.edu
Carmen, Ted
x4335
william.xarmen@mail.ewu.edu
Dempsey, Greg
x7993
gregory.dempsey@ewu.edu
Manager, Budget &
Admin Services IT
Student Affairs
125 TAW
Director- Campus
Services
Director – University
Recreation Center
Grants Administration
Early, David (starting
3/17)
Galm, Ruth
dearly@mail.ewu.edu
x7971
ruth.galm@mail.ewu.edu
McKay, Dave
x2840
dmckay@mail.ewu.edu
104 PUB
Director-Dining Services
Moneymaker, Jim
x6291
jmoneymaker@mail.ewu.edu
ROZ 101
Pease, Kerry
x6207
kpease@mail.ewu.edu
PAV 336
Santiago, Bill
x6604
bsantiago@mail.ewu.edu
125 TAW
Business Manager
(Facilities & Planning)
Director, Sports &
Recreation
Purchasing
Sawtells, Kathy
x6614
ksawtells@mail.ewu.edu
319 SHW
Controller
Page 32
Taylor, Toni
x6529
toni.taylor@mail.ewu.edu
121 TAW
Traver, KC
x4333
ktraver@mail.ewu.edu
ROZ 101
Wichman, Karen
x6466
kwichman@mail.ewu.edu
CES 105
Wilson, Dennis
x6352
Dennis.wilson2@ewu.edu
201 SUT
open
Labor Communications
Group
Hawkins, Carol
x7496
Nesbitt, Rick
Van Bemmel, Mary Jo
316 SHW
rnesbitt@mail.ewu.edu
x4315
maryJo.vanbemmel@mail.ewu.edu
Quarterly Faculty
See Attached
Non-Student Hourly
See Attached
Student Employees
Remote Site Employees
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216 KGS
Admin & Mktg Services
Manager
Director, Construction &
Planning
Director, Facilities
Services
Director, Student
Financial Services
Director of Facilities
Maintenance
Manager – Labor
Relations
See Attached
Riverpoint Campus
See Attached
Bellevue Campus
See Attached
General Campus
Community/All Faculty,
Staff and Students
Project teams, work group
and functional area
personnel
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Page 34
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