Business plan Jonathan Business plan Kellogg Work By: Han Tongqing (c05299) Date: 10/7 2008 1 Business plan Jonathan Executive Summary This assignment required that I choose an Australian product to export into the India. I chose to write a business plan outlining how we plan to export Sultana Bran cereal by Kellogg into the region. I chose Sultana Bran as there is an emerging market for such goods in the India due to consumers paying more attention on health and nutrition than ever before but having less time on their hands. Breakfast cereals are not a very popular food in the country but we believe there is great potential for such a product especially because there is a rising demand for breakfast cereals amongst elitist families who perceive this as a lifestyle need, and other segments such as office ladies who are taking to the convenience or nutrition factor of family breakfast cereals as well as Sultana Bran. Sultana Bran provides an alternative to this offering people a quick and easy way to prepare the breakfast. I chose Kellogg because it has branches throughout the world and is already well known in Asian. Presently it does not sales its Sultana Bran to the India and we believe it has the capabilities and opportunities to make this a successful venture. I have recommended that Kellogg use a wholly owned subsidiary entry strategy to enter this market. Wholly owned subsidiary is a great entry mode but more cost than others, however, as the brand has already been known in the country. I have analysed the environment in the India and Kellogg’s capabilities and are confident that sale Sultana Bran to the India will help the company break into this growing market and become a leader in the cereals market. 2 Business plan Jonathan Table of contents: 1.0 introduction ……………………………… 4 1.1 1.2 1.3 Purpose of this report ………………………………….. The country ……………………………………………. The product-Kellogg’s Sultana Bran …………………. 4 4 5 2.0 External Environmental Analysis……….. 5 2.1 2.2 2.3 2.4 2.5 2.6 Political environment ……………………………………. Economic environment ………………………………….. Demographical environment …………………………… Socio-cultural environment ……………………………… Legal and Technological environment ………………….. Natural environment …………………………………….. 5 6 8 10 11 12 3.0 Industry competitive environment analysis..12 3.1 3.2 3.3 3.4 3.5 Industry Rivalry…………………………………………… Threat of substitutes ……………………………………… Threat of new entrants …………………………………... Bargaining power of suppliers …………………………… Bargaining power of buyers ……………………………… 12 13 13 13 14 4.0 International market entry strategy—the alternatives………………………………… 14 4.1 wholly owned subsidiary …………………………………. 15 5.0 Marketing objectives and strategy ……… 17 5.1 5.2 Marketing objectives ……………………………………. Marketing Strategy ……………………………………… 6.0 The risk factors ………………………….. 6.1 6.2 6.3 Political Risk …………………………………………… Economic Risk…………………………………………… Other Risks …………………………………………….. . 7.0 Economic evaluation …………………….. 8.0 Recommendation…………………………. 9.0 Conclusion………………………………… 10.0 Appendix………………………………….. 11.0 References ………………………………... 3 17 20 24 24 24 25 25 26 26 26 27 Business plan Jonathan 1.0 INTRODUCTION This project aims to give an understanding of the attractiveness of India as a potential product market for the breakfast cereal, Sultana Bran. The project consists of information on the background of Kellogg’s and the Sultana Bran market attractiveness of breakfast cereals in India. It begins with a discussion on an environmental analysis of India, followed by a detailed analysis of market entry strategy. In order to determine the profitability of this market in India, marketing objectives and strategy were conducted. As a reminder of success, risk factors were further emphasized. 1.1 Purpose of this report The purpose of this report is to find new opportunities in Indian markets to further expand the company. This business plan explains our international marketing strategy- how we plan to plan to introduce the product into the India, what entry modes we’ll be using, and our marketing strategy of the product. 1.2 The country The country is India because India is a huge emerging market and contains huge potential consumption for a variety of products. Considering the Indian size and low brand penetration, Kellogg’s has set its sights on the nascent Indian market for branded cereal products. Although margins in the cereals business are low, Kellogg’s can target volumes to obtain substantial profit. In addition, India's growing middle 4 Business plan Jonathan class and strong domestic transportation and distribution network had attracted the company. India is targeted as a good-potential, long-term-growth market. 1.3 The product-Kellogg’s Sultana Bran The product is Sultana Bran breakfast cereal, which is one of the strongest brands in Australia (Kellogg’s Company Annual report, 2005). In Australia, the brand has a healthy, youthful image and diet orientation which is very popular with every family, particularly females. The needs it satisfies are primarily functional, with marketing communications focusing on the nutrition and energy eating Sultana Bran can provide (Kellogg’s Australia, 2005a). 2.0 External Environmental Analysis 2.1 Political environment India is the largest democracy in the world. Since its independence in 1947, India’s growth had been constrained and shaped by policies of import substitution and an aversion to free markets. There have been three wars between India and Pakistan since 1947. During the 1990s socialist policies the government began to open its market gradually and encourage economic reform and foreign investment (Cateor& Graham, 2007; BBC news, 2006). This transformation leads to the announcement of a five-point Agenda including improving the investment climate; developing a comprehensive WTO strategy; reforming agriculture, food processing and small-scale industry; eliminating red tape and instituting better corporate governance (Cateor& Graham, 2007). 5 Business plan Jonathan President A.P.J.Abdul KALAM was elected in 26 July 2002 to serve a term of 5 years and he is the head of state. But he has few actual powers can only decide which party or individual should form the central government after general elections (CIA, 2006). Prime Minister Manmohan SINGH was chosen in May 2004 after the Congress Party’s success in general elections. He is the de facto head of government and has most executive powers. He said his priorities were to reduce poverty and to plough on with economic reforms and stated a desire to build friendly relations with its neighbors, especially Pakistan. He is perceived as a strong leader as the held together a coalition including communist allies and ministers accused of corruptions during his first year as Prime Minister. He is also keen on pursuing market-friendly economic policies and supervising the introduction of nuclear non-proliferation legislation. But his attempts to raise the poorest citizens out of poverty haven’t achieved any desired results (BBC News, 2006). Relationships between Australian and India governments are becoming stronger with both committed to establishing a relationship that benefit both countries. The Australian Government is committed to upgrading the bilateral relationship with India in economic, political, strategic and social dimensions. The Australian Government also seeks reduction in tariff and non-tariff barriers to India (Department of Foreign Affairs and Trade, 2005) 2.2 Economic environment India’s diverse economy includes traditional village farming, modern agriculture, handicrafts, a wide range of modern industries and services (CIA, 2006). In the last decade, significant structural reforms helped India become one of the world's fastest 6 Business plan Jonathan growing emerging economies, boosting living standards and reducing poverty. Economic liberalisation and rising incomes also stimulated rapid trade growth with Australia and significantly increased Australia's foreign direct investment in India (Austrade, 2006). The economy of India has posted an average growth rate of more than 7% in the decade since 1994, reducing poverty by about 10 percentage points. India achieved 7.6% GDP growth in 2005 and the GDP for 2005 is US dollar 750.8 billion (CIA, 2006). Inflation rate is 4.2 per cent and unemployment rate is 8.9 per cent in 2005. Per capita GDP was increasing at a relatively slow pace in 1990-2000 (around 11.9% per year) and after taking account of inflation any gains in real income would have been modest. The rate of growth for this indicator in 2000-2015 is forecast to be about 3.7% per year but this represents gains in real income, implying a healthy improvement in purchasing power. Trends in disposable income have followed a very similar track to the growth in per capita GDP though rates of increase in the future will be lower (GMID, 2006). The composition of households by occupation doesn’t change over time. The share of all Indian households headed by employees should remain relatively stable, amounting to about one fifth of the total. Meanwhile, the share of households headed by employers and the self-employed is high in comparison with other countries and is expected to rise further in the future. In 2000, 38% of all Indian households fell into this category and by 2020 their share will have reached 41.5% (GMID, 2006). However, insufficient investment in both public and private physical infrastructure of India remains a major constraint in the long run (GMID, 2006). In particular, the failure of state governments to provide basic infrastructure severely undermines the 7 Business plan Jonathan long-term growth potential of the economy, as the infrastructure of a country directly influence its marketing mix, in a way the sound infrastructure facilitate the marketing process. India also faces a large and growing budget deficit. India's fiscal deficit is one of the highest in the world, accounting for nearly 11% of its GDP.Governement borrowing has kept interest rates high (CIA, 2006). Hopefully, further economic deregulation could help attract additional foreign capital inflow and lower interest rates. Although government relaxed its control on foreign trade and invest in India, high tariffs and limits on FDI still exist. (Cateor& Graham, 2007; CIA, 2006). Compared with India, Australia is having strong economic growth with high purchasing power for consumers. 2.3 Demographical environment India has a population over 1 billion and contains enormous low-cost labour pools, in which middle class make up 250 million (Cateor& Graham, 2007). More than half of all Indians are under the age of 25. It is the only country where the population will continue to grow for the next several decades and where the proportion of workingage people will increase well beyond 2020. The number of prime working age between 25 and 54 will increase steadily. In 1980, the country had 221 million in this category and that number rose to 367 million by 2000, equivalent to 36% of India’s total population. By 2020, the country can expect to have more than 535 million people of prime working age or around 41% of all Indians (GMID, 2006). 8 Business plan Jonathan In India, English is the most important language for national, political and commercial communication, Hindi is the national language and there are 14 other official languages (CIA, 2006). Literacy rate in India is 64.6% and is increasing and would be higher in urban areas (Wikipedia, 2006; Encyclopaedia Britannica, 2006). India has 44 cities that meet the UN definition of urban agglomerations. In 1980, there were 60.5 million residents in these cities, equivalent to almost 9% of the national population. Rates of growth over the last two decades were high in almost all cases. By 2000, there was nearly 119 million Indians living in urban agglomerations and they accounted for 11.8% of the total population. Only a few cities will see lower rates of growth over the next 15 years. By 2015, the 44 cities will have a combined number of 172.6 million people or nearly 14% of the national population (GMID, 2006). Total number of households in India is 191,963,935 and the average household size is 5.4(Encyclopaedia Britannica, 2006). The Indian government estimates that the country’s level of urbanisation will rise to about 36% by the year 2026. However, because of steady increases in population size, the absolute numbers of people involved in most types of internal migration will also increase substantially. Thus, there will be a large increase in the size of the urban population (GMID, 2006). In terms of demographic statistics, Australia and India are quite different. Australia has a far smaller population and alternatively a far greater area, resulting a very low population density. This has implications on distribution strategies. On the contrast, India has such large population, a small portion of the market would produce high 9 Business plan Jonathan profits and this may influence pricing strategies because a company could afford to sell their product at a cheaper price if it can sell enough volume to be profitable. 2.4 Socio-cultural environment 80.5% of people in India are Hindus, followed by 13.4% of Muslim, the rest of the population follow Christian 2.3%, Sikh 1.9%, other 1.8% and unspecified 0.1% (CIA, 2006). The status of women in India is changing. They are becoming more independent and holding more powerful positions in the workforce. The number of women in marginal employment doubled from 25.5 million in 1991 to 53.7 million in 2001, as per Census data. In urban India, the high growth of the tertiary service sector has been good news for the female workforce. They are finding more employment in call centres, travel agencies, airlines and hotels in the middle-income range, and as housemaids or building labour among the uneducated lower income groups (GMID, 2006). India families consider their children to precious gifts of God and parents do whatever they can for their children. There is growing health consciousness that is sweeping through the country, especially among the wealthier urban population (GMID, 2006). Food and non-alcoholic beverages constitute 50 percent of consumer expenditure in India (Encyclopaedia Britannica, 2006). This indicates nowadays India families may consume more and more healthy breakfast, such as cereals. The reasons for the increase in purchasing of these healthy foods are: - The increased pace of urban life, longer working hours 10 Business plan Jonathan - Women living in urban have less time to shop for food and prepare it (GMID, 2006). - Health-consciousness among urbanities These healthy concerns lead the breakfast cereals raised form miniscule base to an explosive pace and achieved an outstanding value growth of 78 percent over the 200-2005 period in India (GMID, 2006). 2.5 Legal and Technological environment India’s legal system is based on English common law and it has limited judicial review of legislative acts and accepts compulsory ICJ jurisdiction. It has separate personal law codes apply to Muslims, Christians and Hindus (CIA, 2006). Inadequate protection of intellectual property rights remains a serious concern (Cateor& Graham, 2007). Technological development is occurring steadily in India, for example, ATM’s are common in urban and suburban areas, lots of households have TV’s, internet use is increasing and mobile phones are prevalent in both upper and middle income families in cities and rural areas as they are perceived as a status symbol (GMID, 2006; BBC News 2006). All those factors are conducive to more consumers spending in India. Television is the most powerful medium in India. Doordarshan, the government owned terrestrial television network, is the largest and has the potential to reach nearly 90% of Indian homes. It has almost 27 channels. At 417 million, Indian television viewer numbers are the highest in the world. This suggests that broadcast media advertising would be suitable for Indian market (GMID, 2006). 11 Business plan Jonathan 2.6 Natural environment Natural hazards that are a threat to India are droughts, flash floods, severe thunderstorms and earthquakes. Importers may be concerned that these forces may interfere with distribution and the sale of their products (CIA, 2006). India’s environment current issues include soil erosion, water pollution from raw sewage and runoff of agricultural pesticides, and the most obvious one is that huge and growing population is overstraining natural resources (CIA, 2006). 3.0 Industry analysis competitive environment There are many competitors in the Indian cereal market. The Porters 5 forces model will be used to help illustrate the competitive environment in the Indian cereal industry. 3.1 Industry Rivalry The intensity of rivalry among firms varies across industries and market analysts are interested in these differences. Rivalry can be measured by industry concentration and/or market share (Quick MBA, 2004). There is increased rivalry in the Indian 12 Business plan Jonathan cereal market since there are many firms that struggling for market leadership. The main competitor in Indian cereal market is Mohan Meakin Ltd holding 16.74% of the market with brand Mohun’s (GMID, 2006). Other strong player in the breakfast cereal market include Hindustan Vegetable Oil Corp Ltd 7.99% with Champion brand, Bagrry’s India Ltd holding 7.59% and Avee’s Products India Ltd hold 2% of the market share (GMID, 2006). 3.2 Threat of substitutes The availability of substitute products places limits on the prices market leaders can charge in an industry (Keegan and Green, 2005). Therefore, the price of breakfast cereals is constrained by the price of fruit bars, yoghurt smoothies, fast foods and other breakfast alternatives. Kellogg’s Inc will be targeting middle and upper middle class families which are less sensitive to price. Yet, Kellogg’s must ensure that the prices they charge will not cause consumers to switch to substitute products. 3.3 Threat of new entrants The possibility that new firms may enter an industry also affects competition. Therefore, Kellogg’s must continuously monitor the external environment to take advantage of opportunities and avoid threats. It is expected that additional firms enter markets when profits increase, driving down the profits of other firms (Keegan and Green, 2005). On the other hand, when profits decrease it is expected that some firms exit the industry. Firms may be reluctant to enter markets that are extremely uncertain especially if entering involves expensive start up costs. The cereal industry in India has increased by 11.77% in volume and this may attract potential firms to enter the market to take advantage of profits (GMID, 2006). 3.4 Bargaining power of suppliers 13 Business plan Jonathan Suppliers are powerful if there is a significant cost to switch suppliers and if suppliers are concentrated. On the other hand, suppliers are less powerful if there are many competitive suppliers and if customers are weak. Powerful suppliers have the ability to raise prices of raw materials to increase profit. 3.5 Bargaining power of buyers The power of buyers is the impact that customers have in the cereal market industry. The bargaining power of buyers can impose pressures on margins and volumes. Buyers are weak if there are significant switching costs. In the cereal industry, buyer switching costs are low; buyers can purchase a different brand of cereal every time they shop. Kellogg’s must also take into consideration the bargaining power of retailers. Supermarkets, hypermarkets and independent food stores have a high bargaining power because there are a lot of cereal brands on the market and if they choose to not stock a particular brand, it could cost that brand a lot of lost sales. It is important to maintain a positive relationship with retailers as well as ensuring that customer demand is strong so that retailers will want to stock the product. 4.0 International alternatives market 14 entry strategy—the Business plan Jonathan Entry Mode ----the alternative Control Licensing Low Resources Low Risk Low Cost Low Exporting Intermediaries Direct Joint Venture Wholly-owned Subsidiary High High High High From the table above, it illustrates the main points regarding the entry strategies. For Kellogg’s, it can license its production process which involves lower risk and cost, but it involves potential problems of the quality of the products. The other disadvantage of licensing is it may create potential future competitors, especially in India as the growth potential for cereal market is quite high. Exporting to India can be difficult as the tariff on export is still quite high as mentioned in the environmental analysis, then by the time the products reach India consumers, the price with be even higher compared with other local producers. This can put Kellogg’s in an uncompetitive position. Establishing joint venture with local companies can lead to interest conflict, such as resource allocation, conflicting objectives or ownership of critical assets, which may be due to different culture and perceptions. And lack of full control and trust can lead the joint venture into a disaster. 4.1 wholly owned subsidiary 15 Business plan Jonathan As a new product entering a foreign market, there are many problems for the company to solve. Kellogg Corporation, which is the world’s leading cereal manufacturer, produce quality cereal in 13 regions, marketing them under 40 brands in more than 170 countries around the world. Moreover, the company has yet ventured into the India. At present, there is specific Kellogg Cereal Company in India. When a company makes the commitment to go international, it must choose an entry strategy. As the Indian market differs significantly in terms of cereal purchasing and consumption from the Australian market a product adaptation strategy has been selected as most suitable. So that decision should reflect an analysis of market characteristics, such as potential sales strategic importance, strengths of local resources, cultural differences and country restrictions. In order to attract the target market in Indian, Kellogg’s still use the wholly owned subsidiaries entry mode to enter the Indian breakfast cereal market, which means the firm owns 100 percent of the stock. Kellogg is particularly interested in a wholly owned subsidiary because Kellogg may manufacture locally to capitalize on low-cost labour, to avoid high import taxes, to reduce the high costs of transportation to market, to gain access to raw materials, reduce the risk of losing control over that competence and tight control over operations in Indian. Kellogg’s introduce spectacular launch and high profile advertising, which can make a large impact in the marketplace. Kellogg's also introduced numerous promotional schemes to prompt the sales performance of the product. 16 Business plan Jonathan In addition, a wholly owned subsidiary may be required if a firm is trying to realize location and experience curve economies. Like when Kellogg's entered the Indian market, the first challenge the company faced was to increase overall breakfast cereal consumption in India, where cereal was not a common breakfast food. Next, the company had to adapt its flavours to Indian tastes. For example, Kellogg’s almost took one year to study the consumer patterns in India. The launch is part of Kellogg's ongoing strategy to provide value- added products and greater variety to our consumers. Fortified with five vitamins and iron, `coca rocks' is packed in laminated bags to provide a shelf life of nine months. Moreover, a wholly owned subsidiary can gain first move advantages but are more risky. Moreover, there is no conflict in production, marketing, and management venture. There is no risk of local partner gaining control over a firm’s intangible asset (invention or technology) and market- solution would be hold by itself. However, there are some shortcomings to this entry mode. Establishing a wholly owned subsidiary is generally the most costly method of serving a foreign market. The company should afford full ownership of set-up costs, product development costs, and product failure risk. Kellogg India doing this must bear the full costs and risks of setting up operations. The risks associated with learning to do business in India, which is a new culture, are less if Kellogg acquires an established host-country enterprise. 5.0 Marketing objectives and strategy. 5.1 Marketing objectives 17 Business plan Jonathan Based on Kellogg’s business capabilities and market opportunities, the following marketing objectives have been determined: Financial Objectives Table 1 Retail Sales of Breakfast Cereals by Kellogg: % Volume Growth 2000-2005 % volume growth 2004/05 Breakfast cereals RTE cereals - Family breakfast cereals - Children's breakfast cereals Hot cereals 8.36 6.86 6.60 9.95 13.35 2000-05 CAGR 9.77 7.82 7.58 10.74 17.69 2000/05 TOTAL 72.44 57.70 55.99 80.17 143.60 1. Customer sales---- to successfully launch the new product of 20 – 25g Sultana Bran cereal into the Indian market and capture five percent of the ready to eat breakfast cereal market share within the first year of product launch. 2. Ratios----The breakfast cereals market has experienced steady growth in India from 1999 to 2004. In late 2000 an Indian cereal company began positioning cereals as snacking foods, which lead to greater volume growth in 2001 and 2002 compared to 2000. Breakfast cereals continue to see growth in 2004 as a result of the health trend amongst middle to upper class Indian consumers. Convenience has also supported the growth of breakfast cereals in India (GMID, 2005). Retail volume ‘000 tonnes Retail value rsp Rp bn 1998 1999 2000 2001 2002 2003 2004 100% 105.29 102.95 104.65 104.5 108.05 108.65 100% 103.23 108.03 109.14 115.8 118.7 118.49 Table 2 Growth Index (%) for retail volume and value of breakfast cereals in India Marketing Objectives 18 Business plan Jonathan 1. Market share --- to achieve approximately 50% in sales after the first year of launch Mohan Meakin Hindustan Vegetable Oil Kellogg Bagrry's India Express Food Avee's Products India Others Graph 3 2. Customers --- --The segments within the Indian breakfast cereal market are: children aged 7 to 15 people with busy lifestyles health conscious people families that eat cereal for breakfast 3. Purchases ---- to have 10 percent regular purchase in the target audience 4. Promotional objectives (e.g., store traffic, website traffic) --- --to have 60 percent awareness of the product in the target audience Table 4 Breakfast Cereals Brand Shares 2001-2004 % retail value rsp Kellogg's Corn Flakes Mohun's Bagrry's Champion Kellogg's Chocos Kellogg's Frosties Company Kellogg India Ltd Mohan Meakin Ltd Bagrry's India Ltd Hindustan Vegetable Corp Ltd Kellogg India Ltd Kellogg India Ltd 19 Oil 2001 32.47 17.32 6.20 2002 31.82 16.97 6.39 2003 31.67 17.05 6.71 2004 31.44 16.74 7.59 9.89 8.82 7.96 7.31 4.60 2.30 4.72 2.36 4.82 2.39 4.94 2.39 Business plan Jonathan Express Foods Express Foods Avee's White Oats Avee's Products India Ltd Farm House Breakfast Good Earth Foods Cereal Kellogg's Muesli Kellogg India Ltd Private label Others Total 1.38 0.50 1.62 0.53 1.84 0.55 2.00 0.57 - 0.16 0.30 0.26 0.26 0.12 0.72 0.71 0.70 0.68 24.37 25.80 26.01 26.08 100.00 100.00 100.00 100.00 5. Product trials (e.g. sales promotions, product demonstrations) ------to have 60 percent product trial in the target audience. 6. Sales force (e.g. cycle time, cost per call, closing rate, customer visits, etc.)-----to process customers research about flavor, packaging, price or service. Launch new flavors of cereal bowls into the market within two years. 7. Channel objectives Table 5 Retail Sales of Packaged Food by Distribution Format for (1999 – 2004) % retail value rsp 1999 2004 Supermarkets/hypermarkets 26.17 31.16 Independent food stores 57.76 47.98 Convenience stores 3.51 7.04 Discounters 2.66 2.03 Others 9.90 11.79 Total 100.00 100.00 It is evident from this Table that the leading distribution channel for breakfast cereals in India is independent food stores. Independent food stores are mostly traditional stores that carry both food and non-food items. Supermarkets/hypermarkets and convenience stores played a more significant role in the distribution of breakfast cereals in 2004. Both provide convenience and supermarkets/hypermarkets provide consumers with more variety as well as more competitive prices on consumer goods (GMID, 2005). 20 Business plan Jonathan 5.2 Marketing Strategy Product--the product element is the new product itself The product will be Sultana Bran breakfast cereal adds five vitamins and iron and enough milk to cover the cereal; the serving size will be between 20 and 25 grams. The product packaging will not include any green and according to specifications listed on Austade (2005) will: Be written in Indian Show an expiration date Show the product and registration number Have Kellogg’s complete name and address. Price--getting the price right involves examining customer perceptions and rival products as well as costs of manufacture While still being a generally expensive food item, Sultana Bran will retail for less than its competitors. Promotion-- involves engaging in a range of promotional activities e.g. competitions, product tasting etc During the new product launch, Sultana Bran will be heavily promoted on television and in magazines and newspaper. Advertisements will have a strong focus on testimonials and results demonstrations as these approaches have been successful in Indian in the past (Austrade, 2005). Edwin (2006) suggests Indian manufacturers have the notion that advertising promotions with film stars or sports personalities as brand ambassadors will make the brand successful. They are yet to understand that the rational factor of the brand, which is product quality, actually gives consumers the 21 Business plan Jonathan confidence and motivation for purchase and repurchase. In addition free samples will be given out in major cities to stimulate purchase and also to facilitate positive word of mouth about the product. The marketing communications campaign will change from a sports orientation in Australia to a campaign that highlights the health benefits and convenience of purchasing Sultana Bran. These benefits, as well as their lower price than other competitors, will attract all target markets. For example, in 2005, Kellogg run a Star War- themed program timed to coincide with the release star war episode III, revenge of the sith. This global promotion ran in more than 30 countries and contributed their second quarter result. (Kellogg annual report 2005) Place--involves using the best possible channels of distribution such as leading supermarket chains. Sultana Bran will be distributed through independent food stores, supermarkets/hypermarkets and convenience stores because it is very populated and has a lot of middle to upper class residents. For long term market strategies of Kellogg generally fall under one of the following: Market growth Kellogg pays more attention on higher market penetration in Indian market. To establish breakfast cereals as part of the diet of average urban families and a regular feature in middle class and elitist Indian homes, leading player Kellogg India Ltd has spent considerable money in product education for its breakfast cereals to position these products as nutritious and ready to eat breakfast alternatives, that align well with the changing urban lifestyles and Western eating habits. Spurred by manufacturer efforts and rising product presence from local players, there is a rising demand for 22 Business plan Jonathan breakfast cereals amongst elitist families who perceive this as a lifestyle need, and other segments such as working women or foreign travelers who are taking to the convenience or nutrition factor of family breakfast cereals as well as Sultana Bran. Sell more to same market The company tries to get current customers to buy more or buy more frequently. Kellogg India Ltd's brands are heavily advertised throughout the media, including television, positively impacting consumer expenditure, brand choice, and repeated purchases, by reinforcing consumer brand recall. At the same time, newer methods of reaching out to consumers have evolved. Sell to markets or market segments not previously targeted Kellogg should develop new products for existing India customers and develop new products for new India customers. Segmentation of consumer profile has enabled leading manufacturer Kellogg India to target different consumer segments effectively. The company has been tapping on entertainment zones such as multiplexes or health related zones like upmarket gymnasiums to reach out to health conscious urbanites. Kellogg India also undertakes promotional activities in schools to create product awareness among children, who play an important role in product and brand selection. Furthermore, they company has built an association with a UHT milk brand since milk and breakfast cereal go hand in hand. Besides these channel and strategic partnerships, the time tested modes such as banners, hoardings, POP, promotions, free gifts, as well as in-store activities like sampling continued to strategies used by Kellogg's to drive sales of breakfast cereals over the review period. Market stability 23 Business plan Jonathan They use techniques to keep the India market status quo Family breakfast cereals on the whole performed well over the review period, with different age-groups taking fancy to the different product types within breakfast cereals, moving on from traditional options that cater to one and all within the family. Sultana Bran, on the other hand, can have been riding on the health and wellness trends across urban cities and towns to spur demand. Children's breakfast cereals have gained increasing popularity amongst children under 12 years of age, as they are increasingly being perceived by mothers as a nutritive yet fashionable breakfast option, facing less resistance from children than the conventional Indian breakfast offerings. Cost control The company should have techniques to contain costs or operate more effectively in India as well. The best benefit to Kellogg India is cheap labour, which is useful tool to reduce cost. With control still on raw materials, such as wheat and sugar, and a high import tariff regime, it would not be easy for manufacturing companies to control costs. Both these factors appear to give entrenched players an advantage. 6.0 The risk factors As a multinational corporation, the Kellogg sells the Sultana Bran in India face to some political, economic and other risks. These risks might influence the success of Sultana Bran in India. 6.1 Political Risk Under some conditions, the Kellogg might encounter some political risks form the government of India. Like one is the confiscation, and this is the seizing of a company’s assets without payment. Secondly, expropriation is that where the 24 Business plan Jonathan government seizes an investment but some reimbursement for the assets is made. The another one is the domestication, which means when host countries gradually cause the transfer of foreign investments to national control and ownership through a series of government decrees by mandating local ownership and greater national involvement in a company’s management. 6.2 Economic Risk The government of India implements some economic measure for protecting domestic cereal industry and limiting foreign investment in domestic market. Hence, the Kellogg faces to some economic risks, such as local-content laws, import restrictions, tax controls and price controls. 6.3 Other Risks There is the big tastes difference between India and Australia. Some Indian may not like the cereal from foreign countries. By competitors, in contrast to Kellogg India, other rival breakfast cereal manufacturers are much smaller and do not undertake significant advertising and promotional activities, instead leveraging on economical pricing and distribution to spur sales. Some of these smaller local competing brands within best-selling flakes are Mohun's Corn Flakes by Mohan Meakin Ltd, which was incidentally the pioneer of the western concept of breakfast cereals in India, and Champion Corn Flakes marketed by Hindustan Vegetable Oil Corp. 7.0 Economic evaluation New product takes considerable time to establish itself. Tuscani introduced a new concept on the UK natural sparkling fruit drink scene. Naturally, consumers take time 25 Business plan Jonathan to accept something new. Tuscani never tried to change the drinking habits of UK. But Tuscani offered an alternative option. So base above analysis, Tuscani fruit drink will be a profitable product in Indian market. 8.0 Recommendation So what's really drink in the UK drinking market today? Facing no major competition, TUscani now reigns supreme in this segment. The manager of Tuscani points out that "Our only rival is traditional UK foods like tea. As for our future plans, we will be introducing a host of new products in the near future.” 9.0 Conclusion Based on the extensive analysis provided throughout this report, UK appears to be a strong emerging market. Tuscani uses a wholly owned subsidiary is likely to shape the future of the UK fruit drink business. Tuscani stands a good chance at capturing its target markets within UK and subsequently generating large revenue. 10.0 Appendix Table 6 Retail Sales of Breakfast Cereals by Subsector: Volume 2000-2005 '000 tonnes 2000 Breakfast cereals 3.29 RTE cereals 2.73 Family breakfast 2.53 cereals - Children's breakfast 0.19 2001 3.75 3.04 2002 4.23 3.35 2003 4.71 3.67 2004 5.21 4.00 2005 5.74 4.36 2.81 3.10 3.39 3.69 4.00 0.22 0.25 0.28 0.31 0.35 26 Business plan Jonathan cereals Hot cereals 0.57 0.72 0.87 1.03 1.20 1.39 Table 7 Retail Sales of Breakfast Cereals by Subsector: Value 2000-2005 Rs million 2000 Breakfast cereals 769.12 RTE cereals 652.57 - Family breakfast cereals 595.13 - Children's breakfast 57.45 cereals Hot cereals 116.55 2001 878.02 733.12 665.75 2002 991.10 817.40 739.40 2003 1,107.77 905.68 815.95 2004 1,234.38 998.79 897.15 2005 1,369.23 1,096.32 981.94 67.37 78.00 89.72 101.64 114.38 235.59 272.90 144.90 173.70 202.10 Table 8 Sultana Bran NUTRITION INFORMATION (AVERAGE) average serving size - 45g (3/4 metric cup †) quantity %daily intake▲ per serve with quantity per serving per serving 1/2 cup skim milk per 100g ENERGY 639 kJ 7.3% 833 kJ 1419 kJ PROTEIN 4.3 g 8.6% 8.9 g 9.5 g - FAT - TOTAL 0.8 g 1.1% 0.9 g 1.7 g - SATURATED 0.2 g 0.8% 0.3 g 0.4 g - CARBOHYDRATE - TOTAL 28.6 g 9.2% 35.1 g 63.6 g - SUGARS # 10.2 g 11.4% 16.7 g 22.7 g DIETARY FIBRE 6.4 g 21.3% 6.4 g 14.2 g - SOLUBLE 1.1 g - 1.1 g 2.5 g - INSOLUBLE 5.3 g - 5.3 g 11.7 g SODIUM 122 mg 5.3% 178 mg 270 mg POTASSIUM 324 mg - 530 mg 721 mg THIAMIN (VIT B1) 0.28 mg 0.33 mg 0.61 mg (% R.D.I.*) (25%) (30%) (56%) RIBOFLAVIN (VIT B2) 0.4 mg 0.7 mg 1 mg (% R.D.I.*) (25%) (40%) (56%) NIACIN 2.5 mg 2.6 mg 5.6 mg (% R.D.I.*) (25%) (26%) (56%) FOLATE 100 µg 106 µg 222 µg (% R.D.I.*) (50%) (53%) (111%) IRON 3 mg 3.1 mg 6.7 mg (% R.D.I.*) (25%) (26%) (56%) MAGNESIUM 64 mg 80 mg 142 mg (% R.D.I.*) (20%) (25%) (44%) ZINC 1.8 mg 2.3 mg 4 mg 27 Business plan Jonathan (15%) (% R.D.I.*) 11.0 (19%) (33%) References Alexander,D 2005 Australia and India - Not Just Cricket commonwealth of the Australia. Full text available online http://www.foreignminister.gov.au/speeches/2005/050609_australia_and_india_not_j ust_cricket.html [Accessed 05 October 2006] Austrade report 2005 Full text online available <http://www.thepremier.qld.gov.au/library/office/Indian> [Accessed 05 October 2006] BBC News (2006) Full text online available: http://news.bbc.co.uk/1/hi/world/south_asia/country_profiles/1154019.stm> [Accessed 01 October 2006] Cateora, P.R. & Graham, J., International Marketing, 13th edition (2007) Irwin McGraw Hill, New York CIA India report (2006) Full text online available: 28 Business plan Jonathan https://www.cia.gov/cia/publications/factbook/geos/in.html [Accessed 01 October 2006] BRITANNICA Online 2006 Full text available online http://www.britannica.com/nations/India [Accessed 30 September 2006] Edwin, B 2006 Advertising in Rural India: Language, Marketing, Communication and Consumerism, Language Washington: Dec 2002.Vol.78, Iss. 4; pg. 793 Full text available online http://0proquest.umi.com.alpha2.latrobe.edu.au:80/pqdweb?did=274881201&sid=7& Fmt=2&clientId=20828&RQT=309&VName=PQD [Accessed 06 October 2006] Free Republic (2005). Full text available online <http://www.freerepublic.com/focus/f-news/1445768/posts> [Accessed 08 October 2006]. GMID report (2006) Full text available online http://0-www.gmid.euromonitor.com.alpha2.latrobe.edu.au/ReportSearch.aspx [Accessed 30 September 2006] 29 Business plan Jonathan Keegan, W.J. and Greek, M.C., Global marketing, 4th edition (2005) Pearson Prentice Hall. Kellogg annual report 2005. Full text online available <http://www.kellogg.com/report > [Accessed 06 October 2006] Packaged Food in India 5 May 2006 Full text available online http://0proquest.umi.com.alpha2.latrobe.edu.au:80/pqdweb?did=998048291&sid=1& Fmt=3&clientId=20828&RQT=309&VName=PQD [Accessed 08 October 2006] QuickMBA 2005 Full text available online http://www.quickmba.com/strategy/porter.shtml [Accessed 05 October 2006] Wikipedia(2006) Full text available online <https/en.wikipedia.org/wiki/India> [Accessed 29 September 2006] 30 : Business plan Jonathan 31