SUPPORT OVER CHRISTMAS 2015
Please remember if you need medical assistance your first contact needs to be your
GP unless it is an emergency, then you need to go to your nearest A&E.




The Samaritans: 116 123 (24 hours) or email jo@samaritans.org 365 days /
24hrs.
Saneline helpline : 0300 304 7000 (open 6PM-11PM) 3655 days
Mindinfoline: 0300 123 3393 (9AM-6PM info@mind.org.uk Text: 86463
Rethink advice and information service : 0300 5000 927 (open Mon-Fri 10AM2PM) advice@rethink.org
Local Hospitals
Manchester Royal Infirmary / Manchester Children’s Hospital – 0161 276 1234
North Manchester General Hospital – 0161 795 4567
Wythenshawe Hospital – 0161 998 7070
Withington Hospital – 0161 434 5555
Hope Hospital (Salford Royal) – 0161 789 7373
Trafford General Hospital 0161 748 4022 (No A&E Department)
Child Protection/Social Services Support
Manchester
Social Care Services can be accessed via the Contact Centre: 0161 234 5001
(Out of hours emergency number is the same).
You can refer yourself, another person or use it to tell us if you are concerned about the mistreatment
of a child or vulnerable adult.
Salford
Emergency Duty Team: 0161 794 8888
Trafford
Out of hours: 0161 912 2020
Children’s assessment and referral: 0161 912 5125
Helplines and Advice Lines
Childline 0800 1111 (24 hour) open as usual
NSPCC 0808 800 5000 (24 hour) open as usual
NHS Direct 0845 4647 (24 hour) open as usual
Samaritans 116 123 (24 hour) open as usual
Lesbian & Gay Helpline 0845 330 3030 Mon – sat 10am-10PM,
Open at these times over Christmas. Eve 10-10, Christmas Day 11-7
Boxing day 11-7, Same Dec 27th & 28th
Normal 29th/30th Dec, open 10-8 NYE, New Year’s Day 11-7, Sat 2nd January 11-7
Manchester Rape Crisis 0161 273 4500 (10am-4pm Mon-Fri plus 6pm-9pm Wed & Thur)
Not open over the Christmas period
Can call national number over the Christmas period: 0808 802 9999 (12-2.30pm & 7-9.30pm
everyday)
Women’s Domestic Violence Helpline 0161 636 7525 (Mon-Fri 10am-4pm, Tuesday 10am-7pm)
Christmas eve open till 2
Closed Christmas Day, Boxing Day, 27th, 28th
Open Dec 29th, 30th
Open 31st till 2
New Year’s Day: – closed, open back on January 4th.
National 24 Hour Domestic Violence Helpline: 0808 2000 247. Open 24 hrs, 365 days.
St. Mary’s Sexual Assault Referral Centre: 0161 276 6515 / 0161 276 8000 (via MRI switchboard)
stmarys.sarc@cmft.nhs.uk – 9AM-5PM
National Sexual Violence Helpline Freephone: 0808 802 9999 (12PM – 2:30 PM and 7PM – 9:30 –
365 days of the year).
George House Trust (HIV/AIDs support)
0161 274 4499 info@ght.org.uk
(Closed over the Christmas period from 23rd December till 3rd January)
Albert Kennedy Trust (Lesbian, Gay, Bi, Trans Young People – Housing/Mentoring) 0161 228 3308
10-5 normal
xmas eve 10-1, open again tues 29th 10-5 , 10-1 thurs 31st. Open as usual from 4 Jan.
Brook Advisory (sexual health advice and contraception)
Manchester office – 0161 237 3001 Mon – Thurs 12:30 – 6, Fri-Sat 12-4:30, Sun 12:30 -3 (closed
from 25th-27th December and 1st-2nd January)
Text service 07537402024 (standard SMS updates, reply in 2 working days, Mon –Fri 9AM-3PM)
Webchat online
City Centre Project (Housing support) – 0161 228 7654 9AM-5PM.
Closed Christmas Day and Boxing Day
Manchester City Council switchboard / Number One First Street (Homelessness, housing benefit
– junction of Whitworth Street West & Albion Street)
0161 234 5000 (Council main switchboard, Mon-Fri 8AM-5PM)
0161 234 4744 (Homelessness)
0161 234 5003 (Housing benefit)
0161 234 5001 / 0161 223 7222 (Emergency 24 hours number)
Shelter (Homelessness) – 0344 515 1640 (Mon-Fri 9am-5pm) National Helpline: 0808 800 4444
Citizens’ Advice Bureau Advice Line (One Stop Advice) 03444 111 222 (9.30am-4.30pm) Closed
25th-26th December, Mon 28th and 31st-3rd January)
Asylum Aid Advice Line 0207 354 9264 (Mon – Fri 10AM-2PM)
Hopeline (if you know someone who is suicidal) 0800 068 4141
Mon-Fri – 10am-10
Sat-Sun – 2pm-5pm
Christmas Day 2 -5/Boxing Day 2 – 10pm / 27th 2-10pm, 28th 2-5, 29th - 31st 10-10pm
1st January 2 – 5pm
Men’s Advice Line –0808 801 0327 Open 9-5PM. Closed all bank holidays and weekends.
Respect Phone Line - 0808 802 4040. Support for perpetrators of domestic abuse. Open 9-5PM.
Closed all bank holidays and weekends. Email info@respectphoneline.org.uk
Sanctuary –
Helpline: 0300 003 7029 – 24hrs OPEN EVERY DAY OVER CHRISTMAS AS USUAL (Manchester,
Salford, Trafford, Tameside, Glossop)
0300 003 7029 (Bolton, Wigan, Leigh) – 8-6PM
Kath Locke Centre, 123 Moss Lane East, Hulme, Manchester M15 5DD. Experienced staff and
volunteers with personal experience of mental health issues provide a range of support including help
managing panic attacks, offering a space to talk and assistance with coping after the initial crisis for
18+. Open every evening 8PM-6AM.
Lifeshare – 0161 235 0744
Open Christmas Day – 28TH Dec 8-8pm, 29TH Dec 8-2pm
Eclypse – Drug & Alcohol Support for Young Users – 0161 273 6686
Open Xmas eve 9-3, Tues 29th 9-4, Weds 30th 9-4, Thurs 31st 9-3.
Safe In the City – Missing From Home Scheme – 0161 868 0382. Closed over Christmas until 29th.
Food Banks
Redundancy, illness, benefit delay, domestic violence, debt, family breakdown, and paying for the
additional costs of heating during winter are just some of the reasons why people go hungry. Food
banks are able to offer up to 3 days food per family member for free. A lot of them require a
voucher; vouchers are held by social care and health organisations and some charities give to those
who are in exceptional need. Please call the food bank rather than turning up so that you are sure
they will be open.
Eccles food bank
Fountain of life Christian Centre, 94 Woodhouse Road, Eccles, Manchester M41 7WX
Salford Central Foodbank- Vouchers needed
Mocha Community Centre, Mocha Parade, Salford M7 1QE, Tel: 0161 637 4500
Tuesday and Friday, 1PM-3PM
Xmas eve 1-3, closed until 5th January
Enquiries: info@salfordcentralfoodbank.org.uk
The Sanctuary Centre, Dallas Court, Salford Quays, M50 2GF
Monday 1PM-3PM
Manchester Central foodbank
Voucher required
Avila House, 335-337 Oxford Road, Manchester M13 9PG. Tel: 0161 273 1456
Tuesday 10AM – 12 noon, Wednesday 10AM – 12noon, Friday 10AM – 12 noon
For enquiries please contact 07928 412339 or email info@manchestercentral.foodbank.org.uk
Manchester South Central Foodbank
Command Prayer Centre, Richmond House, 11 Richmond Grove, Longsight, M13 0LN
Monday 1PM-3PM, Thursday 2PM-4PM
Enquiries: Tel: 0161 272 5210. Email: info@manchestersouthcentral.org.uk
The foodbank telephone is manned 10AM-4PM, Monday – Friday
Stretford Foodbank
Vouchers needed
Trafford Christian Life Centre, 107 Barton Road, Stretford, Manchester, M32 9AF
The food bank is now open on Tuesdays from 11AM to 2PM by referral only
Enquiries: info@stretford.foodbank.org.uk
St. Michael’s Church ‘The Croft’, Church Road, Flixton, M41 6HR
Friday 11AM-2PM
Droylsden and District
Vouchers needed
St Mary’s Church, Church Street, Droylsden, M43 7BR. Tel: 07473 452 813
Closed until 30th
For enquiries please email info@droylsdendistrict.foodbank.org.uk
Trafford South Food bank
Vouchers needed
c/o St. Albana’s Church, Lindsell Road, Altrincham, Cheshire, WA14 5NX. Tel: 07749 378 447
Mondays 12noon – 2PM at St Francis Church, Budworth Road (off Norris Road) Sale Moor
Tuesdays 11AM-1PM – Sale West Credit Unit Rooms, Newbury Avenue, Sale
Wednesdays 10:30 AM – 12:30 PM at St Alban’s Church Hall, Lindsell Road, Altrincham
Fridays 10AM-12noon at Timperley Methodist Church, Stockport Road, Timperley
Enquiries: info@traffordsouthbankcentre.org.uk
Compassion Food bank
Church of God of Prophecy, 300 Moss Lane East, Moss Side Manchester, M14 4SS
Tel: 07773119855
Open 29th, tues 5th as normal
Opening hours: Tuesdays and Fridays, 12PM-3PM
First and last Saturday of the month, 10AM-12PM
Users must bring some form of ID
Lifeshare Limited
Charter Street Ragged School, 142 Dantzic Street, Manchester, M4 4DN
Porchboxes
Telephone: 0161 761 5908
Can only be referred through another service.
Porchboxes is a small charity based in Bury that provides around 200 food parcels each month from
its Radcliffe food bank to agencies working with people who have little or no access to emergency
food.
Xmas Meals
Lifeshare phone : 0161 235 0744
18+yr only
Contacts for young people who are homeless in Manchester
Barnabus: The Beacon, 45 Bloom Street, M1 3LY. Tel : 0161 237 3223
The Booth Centre
Edward Holt House, Pimblett Street, M3 1FU. Tel: 0161 835 2499. Mon – Fri, 8AM-4PM
Closed : Christmas Day and Boxing Day and New Year’s Day
Building entrance open as usual all other days Mon-Fri 9AM-1PM
City Centre Project
52 Oldham Street, Manchester M4 1LE. Tel : 228 765
Open: every day in between Christmas and New Year 9AM – 5PM
Closed: Christmas Day, Boxing Day and New Year’s Day
Emergency advice and homelessness representations for young people aged 14-25
Cornerstone Day Centre 18yr+
104b Denmark Road, Moss Side, M15 6JS. Tel: 0161 232 8888
Open as usual, close Christmas Day at 3:30 and close on bank holiday days at 3PM.
Counted In and Cold Weather Provision
0161 835 5923
Working across the holiday period
Women’s Direct Access Centre
Open 24 hours a day over the Christmas period and New Year period. There is no food provided
Tel: 0161 234 4692 (out of hours number: 0161 219 6050)
Life Matters
Swan Buildings, Swan Street, Manchester. Tel: 0161 835 5921
Lifeshare
Charter Street Mission, Dantzic Street, Manchester
Open Christmas Day – 28TH 8-8pm, 29TH 8-2pm
Three cooked meals a day each with a vegetarian alternative. Medical centre with a doctor, nurse or
first aider, dentist, podiatrist. Welfare and housing advice, entertainment.
The Limes
76 Daisy Bank Road, Victoria Park, Manchester M14 5GL. Tel: 0161 224 5883
Open 24 hours
Christmas Day: Come and enjoy a festive feast after 12PM
On the menu will be a traditional Christmas dinner alongside food from other cultures.
The Mustard Tree
110 Oldham Road, Manchester, M4 6AG. Tel: 0161 228 7331
Closed over Christmas. Reopen Tues 29th and 30th, closed until January 4th
Soup runs will continue to operate during that period and will have emergency clothing and bedding
available.
Rainbow Haven
St. Paul and St John’s Church, 113 Abbey Hey Lane M18 8TJ. Tel: 0161 370 3472
Closed 23 December – 5 Jan
Signpost
St Andrews Hall, Brownley Road, Wythenshawe, Manchester, M22 ODW
Tel: 0161 436 5432 / 436 5433
Young people aged 14 to 25
Closed 23 Dec – 4th January. However, City Centre Project is open over Christmas, 0161 228 7654