A&E depts and when to use them

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How Much Does it Cost?
Following recent changes to NHS funding arrangements, each attendance at
A&E is now individually charged to the North Manchester Clinical
Commissioning Board and ultimately to the patient’s general practice.
Each attendance at A&E is charged at a standard rate. For more complex
cases a higher charge is levied. Costs of admission or outpatient follow up
are added to these costs.
So, a person attending A&E with ‘flu, a sore throat, diarrhoea or an insect
bite costs a minimum of £57
FLORENCE HOUSE SURGERY
PATIENT INFORMATION LEAFLET
A&E DEPARTMENTS
AND
WHEN TO USE THEM
Money spent on non-essential A&E attendance means less money to spend
on other services or developing new ones.
What Alternatives are there to Attending A&E?
Florence House Surgery provides appointments between 8am and 6.30pm
Monday to Friday; we offer extended hours between 07:30 to 19:30 on
Tuesdays, please contact the surgery for an appointment
We offer a large number of same day appointments for urgent problems.
When we are closed during the evenings, weekends and bank holidays,
there is an Out of Hours Service for urgent medical problems which cannot
wait we are open, please phone Out of Hours Doctor – 0161 336 5958
Pharmacies can offer excellent advice and treatments for minor illness and
injuries. The Minor ailments scheme is free to access and those patients
that do not pay for their medication get the recommended treatment free of
charge. Patients that pay for their prescriptions will pay the usual charge
or the retail price whichever is the cheaper. You DO NOT need a referral
to use this service just attend a participating pharmacy.
There are walk in centres at Ashton and Manchester City Centre which are
both open from 08:00 to 20:00 Monday to Friday
Ashton Walk in Centre 0161 342 7000
City Centre Walk in Centre (2nd floor Boots) 0161 839 6227
FLORENCE HOUSE SURGERY
CONTACT DETAILS
0161 370 2133
OUT OF HOURS (when the surgery is closed)
0161 336 5958
Accident and Emergency Departments and
When to Use Them
This leaflet has been developed for you, our patients to help you
understand what Accident and Emergency Departments (A&E) are, when
to use them and what alternative sources of healthcare help and advice
are available to you.
Examples where it is right and appropriate to attend
A&E without delay include:
Major injuries for
instance;
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Injuries from road traffic accidents
Serious falls
Major head injuries
Collapse
Severe breathing difficulty
Severe chest pain
Severe haemorrhage
Poisoning
Extensive burns
What Sorts of Conditions Are Not Appropriate for
A&E Departments?
Unfortunately many people attend A&E with very minor problems. This
makes it difficult for A&E staff to deal with the volume of cases this will
then involve delays for patients and incurs considerable costs.
Generally, if the person is unwell, but alert and speaking without
impaired consciousness or severe breathing difficulty, then they do not
need to attend. If you need to see a Doctor when the surgery is
closed, please ring 0161 336 5958
Pharmacies can offer excellent advice and treatments for minor illness and
injuries. The Minor ailments scheme is free to access and those patients
that do not pay for their medication get the recommended treatment free
of charge.
Patients that pay for their prescriptions will pay the usual charge or the
retail price whichever is the cheaper.
You DO NOT need a referral to use this service just attend a participating
pharmacy.
The following conditions can be dealt with by the minor ailment scheme
Acne
Athletes foot
Conjunctivitis
Contact dermatitis
Dry skin
Ear wax
Haemorrhoids from 18 years
Head lice
Indigestion/heartburn
Migraine
Nasal congestion (infant)
Scabies
Sore throat
Threadworm
Verruca/Wart
Allergy/rash
Cold sores
Constipation
Diarrhoea
Ear ache
Eczema
Hay fever
Headache
Insect bites and stings
Nappy rash
Oral thrush
Soft tissue injury
Temperature
Vaginal thrush
There are walk in centres at Ashton and City Centre open 08:00 – 20:00
Monday to Friday
Ashton Walk in Centre 0161 342 7000
City Centre Walk in Centre (2nd floor Boots) 0161 839 6227
Out of Hours Doctor – 0161 336 5958
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