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N Y C E A N
New York City Elder Abuse Network
Resource Directory
Spring 2014
MISSION
The New York City Elder Abuse Network (NYCEAN) is a collaboration of New York Citybased organizations with a vested interested in and commitment to elder abuse prevention.
The mission of NYCEAN is to promote advocacy, education, and services to prevent and
address elder mistreatment through the strengthening of partnerships.
Membership is open to any organization, agency and/or entity whose members are committed to
NYCEAN’s mission and are interested or engaged in legislation, funding, research, policy,
development, administration, program planning, service delivery, education, training, and
advocacy concerning the abuse or neglect of older persons.
For more information contact Deirdre Lok or Janet Lessem.
*NYCEAN would like to thank the New York County District Attorney’s Office and Assistant
District Attorney Elizabeth Loewy, Chief of the Elder Abuse Unit Special Victims/Special
Prosecutions Bureau, for generously supporting the printing of this guide.
CO-CHAIRS
The Harry and Jeanette Weinberg Center for
Elder Abuse Prevention at the Hebrew Home at Riverdale
Deirdre Lok, Esq.
718-581-1843
dlok@hebrewhome.org
Vera Institute of Justice &
NYS Unified Court System
Janet Lessem, LMSW
347-296-1948
jlessem@courts.state.ny.us
New York City Elder Abuse Network
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Table of Contents
Community Based Services:
page 4
Organizations providing services to help older people maintain a maximum amount of
independence. Includes case management, counseling, civil legal services, referrals, advocacy,
and outreach programs.
Crime Services
page 16
Organizations that investigate and/or prosecute crimes involving elders.
Home Care Services
page 20
Organizations specializing in home care for the elderly.
Retiree Services
page 22
Organizations providing services to retirees of certain professions.
Shelter Services
page 23
Organizations providing emergency shelter and essential supportive services to the elderly.
Hospital Based Services
page 24
Organizations specializing in medical services for the elderly.
New York City Elder Abuse Network
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Community Based Services
ADULT PROTECTIVE SERVICES (APS)
109 East 16th St, 5th Floor, New York, NY 10003
212-630-1853 (to refer a new case)
 Services: For mentally or physically impaired adults
o Legal assistance and financial management
o Public benefits
o Court-appointed guardianship assistance
 Eligibility Criteria: 18 years and older
 Catchment Area: 5 boroughs
 APS Borough offices (for information on active cases):
o Brooklyn North-(718) 722-4830
o Brooklyn South-(718) 722-4824
o Bronx Borough Office: 718-620-8880
o Manhattan North Borough Office: (212) 971-2727
o Manhattan South Borough Office: (212) 279-5794
o Queens Borough Office: (718) 883-8254
o Staten Island Borough Office: (718) 556-5846
ALZHEIMER’S ASSOCIATION, NYC CHAPTER
360 Lexington Avenue, Fourth Floor, New York, NY 10017
800-272-3900 (24-hour Helpline)
 Services:
o 24-hour Helpline available in 180 languages
o Harry and Jeanette Weinberg Early Stage Center
o 120 Support Groups every month throughout the City
o Educational Seminars: legal/financial, home care, nursing home placement
o Trainings for family and professional caregivers
o MedicAlert® + Alzheimer’s Association Safe Return® program
o Diversity & Physician Outreach programs
 Elder-Abuse Services:
o Care consultation
o Information and referral
 Eligibility Criteria: Alzheimer’s and related dementias. All programs are available free
of charge
 Catchment Area: 5 boroughs
 Website: www.alz.org/nyc
New York City Elder Abuse Network
Spring 2014
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BRONX LEGAL SERVICES
349 E. 149th Street, 10th Floor, Bronx, NY 10451
718-928-3700
 Services:
o Civil legal services (elder abuse, housing, foreclosure, consumer, and other civil
elder law issues)
 Eligibility Criteria: Bronx resident, 60 years +
 Catchment Area: Bronx
 Referral Procedures: call 718-928-3700
BRONXWORKS
60 East Tremont Avenue Bronx, NY 10453
646-393-4000
 Services:
o Benefits & other assistance
o Children & youth programs
o Family programs
o Services for seniors
o Immigration services
o Eviction prevention
o Homeless services
o Chronic illness
o Workforce development
 Eligibility Criteria: Varies from program to program
 Catchment Area: Bronx
 Referral Procedure: Call Single Stop hotline at 718-731-3114
 Website: www.bronxworks.org
CARDOZO GUARDIANSHIP CLINIC
55 Fifth Ave, 19th Floor, New York, NY 10003
212-255-7850
 Services:
o Legal Assistance
o Guardianship proceedings
o Alternatives to guardianship
 Catchment Area: 5 boroughs, focus on Manhattan and Brooklyn
 Referral Procedures: 212-255-7850, September-April
New York City Elder Abuse Network
Spring 2014
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CARTER BURDEN CENTER FOR THE AGING
1484 First Avenue, New York, NY 10075
212-879-7400
 Services:
o Safety planning
o Crisis counseling and court advocacy
o Educational programs
 Eligibility Criteria: 60+
 Catchment Area: above 59th Street from East River to Hudson River
 Referral Procedures: 212-879-7400 x116
 Website: www.carterburdencenter.org
COMMUNITY AGENCY FOR SENIOR CITIZENS, INC. (CASC)
56 Bay Street, Fifth Floor, Staten Island, NY 10301
718-981-6226
 Services:
o EA Crisis and Supportive Counseling
o Advocacy including court advocacy
o Safety planning including lock replacement
o EA Outreach including Education/Training
o Case assistance
o Crime victims assistance
o Information and referral
o Entitlement/benefit and housing applications
o Transportation
o Senior Centers
 Eligibility Criteria: 60+
 Catchment Area: Staten Island – CB 1, 2, 3
COUNCIL OF SENIOR CENTERS AND SERVICES OF NYC INC.
BILL PAYER PROGRAM
49 W. 45th Street, 7th Floor, New York, NY 10036
212-398-6565, Ext. 230
 Services: Volunteer assistance with bank statement reconciliation, accessing cash,
budgeting and check-writing.
 Eligibility Criteria:
o Low-income and limited financial assets (see www.cscs-ny.org for details)
o Older adults and adults with disabilities
o Able to make financial decisions
o Able to sign checks
o Receiving ongoing social services from a community-based agency
 Catchment Area: Manhattan, Brooklyn, Queens, Bronx
 Referral Procedures: Download referral form at www.cscs-ny.org, or email
aleis@cscs-ny.org, or call 212-398-6565 Ext. 230.
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COUNCIL OF SENIOR CENTERS AND SERVICES OF NYC INC.
ELDER ABUSE INITIATIVE
49 W. 45th Street, 7th Floor, New York, NY 10036
212-398-6565, Ext. 230
 Services: Advocacy and policy – Raise public awareness about elder abuse,
strengthen nonprofit and governmental capacities to assist victims and organize
advocacy campaigns to increase funding for prevention services.
 Catchment Area: Citywide
 Referral Procedures: For questions about CSCS’ elder abuse policy and advocacy
agenda, please contact Bobbie Sackman, Director of Public Policy, at 212-398-6565
Ext. 226 or bsackman@cscs-ny.org.
ELDER ABUSE AND SUPPORT CONSORTIUM FOR THE
PARKCHESTER, CASTLE HILL AND SOUNDVIEW COMMUNITIES
Nanette Schorr, Coordinator, nschorr@lsnybronx.org
 Services: Coordinated community response to elder abuse that draws on the strengths of
local organizations. Consortium activities include:
o Rapid response list serve
o Quarterly partnership meetings
o Shelter availability
o Legal services assistance
o Pooled outreach
o Community education
GRIOT CIRCLE, INC.
25 Flatbush Avenue, 5th Floor, Brooklyn, NY 11217
718-246-2775
 Services:
o Case management
o Support groups
 Catchment Area: 60+ LGBT people of color
 Referral Procedures: Elder abuse issues referred to Safe Horizon Services
 Website: www.griotcircle.org
HEIGHTS AND HILLS
57 Willoughby St., 4th Floor Brooklyn, N.Y. 11201
718-596-8789
 Services:
o Case management
o Caregiver support services, including individual counseling and support groups,
educational workshops, and information and referral services
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o Transportation
o Friendly visiting
o Care transitions
Catchment Area: 60+ residents of Brooklyn CDs 2-3, 6-9, 17; caregivers residing in
same CDs
Referral Procedures: 718-596-8789
INDOCHINA SINO-AMERICAN COMMUNITY CENTER (ISACC)
170 Forsyth Street, 2nd Floor, New York, NY 10002
212-226-0317
 Services: Available in multiple languages
o Immigration and Medicaid assistance
o Entitlements assistance
o Cancer support groups
o Elder abuse outreach and education
o Legal services
o Counseling
 Eligibility Criteria: No income, age, or legal residence status restrictions
 Catchment Area: Asian elders in 5 boroughs
 Referral Procedures: 212-226-0317
JEWISH ASSOCIATION SERVING THE AGED
247 W. 37th St., 9th Floor, New York, NY 10018.
212-273-5200
 Services:
o Case management
o Mental health services (Bronx only)
o Caregiver services
o Senior Centers
o Housing
o Legal assistance
o Emergency funds and benefits/entitlements applications
o Home Delivered Meals
o Elder Abuse Services and Education
 Eligibility Criteria: 60+
 Catchment Area: Brooklyn, Manhattan, Queens, Bronx, Nassau and Suffolk Counties
 Referral Procedures: Help Center: 212-273-5272
New York City Elder Abuse Network
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NEIGHBORHOOD SHOPP
953 Southern Boulevard, Suites 203 and 205, Bronx, NY 10459
 Services:
o Elder Abuse and Crime Victim’s Assistance
o Case management
o Home care (non-Medicaid) and Medicare assistance
o Meals on Wheels
o Benefits/entitlements applications
o Counseling and advocacy
o Referrals
o Professional training
 Eligibility Criteria: 60+, but Medicare clients may be any age
 Catchment Area: Bronx
 Referral Procedures: General: 718-542-0006; Medicare assistance: 718-620-4650; elderabuse services: 718-542-0006
NEW YORK ASIAN WOMEN’S CENTER
32 Broadway, 10th Floor New York, NY 10004
212-732-0054
 Services:
o Counseling
o Case management
o Shelter
o Children’s program
o Empowerment programs
o 24/7 Multi-lingual hotline
 Referral Procedures: Call hotline at 888-888-7702
 Website: www.nyawc.org
NEW YORK CITY DEPARTMENT FOR THE AGING
Elderly Crime Victims Resource Center, 2 Lafayette Street, 2nd Floor, New York, NY 10007
212-442-3103
 Services:
o Crisis intervention and emergency assistance
o Case assistance
o Counseling and advocacy
o Safety planning
o Education and case consultation
o Information and referrals
o Office of Victims of Crime application
 Eligibility Criteria: 60+
 Referral Procedures: 311 or 212-442-3103, Mon- Fri from 9:00am to 5:00pm
 Website: www.nyc.gov/aging
New York City Elder Abuse Network
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NEW YORK CITY ELDER ABUSE CENTER (NYCEAC)
Weill Cornell Medical College, Division of Geriatrics and Gerontology
525 East 68th Street, Box 39, New York, NY 10065
 Services:
o Brooklyn MDT: Expert 1:1 consultation, case review and recommendations, and
coordination by multidisciplinary teams (MDTs)
o EACCRT: Case discussions
o Manhattan EMDT: Expert 1:1 consultation, case review and recommendations,
and coordination by multidisciplinary teams (MDTs)
 Eligibility Criteria:
o Professionals refer cases for team consultation:
 Brooklyn MDT (BMDT): 60+ Brooklyn residents or younger att MDT’s
discretion
 EACCRT: Reviews cases involving victims 60+ serving Manhattan
residents
 Manhattan EMDT: 60+ Manhattan residents experiencing financial
exploitation (as well as any co-occurring types of abuse)
 Referral Procedures:
O 1:1 Case Consultations and
 BMDT/EACCRT/EMDT: 718-406-2530
 NYCEAC General Info: 212-746-1674
 Website: www.nyceac.com
NEW YORK CITY FAMILY JUSTICE CENTER, BROOKLYN
350 Jay Street, Fl. 15, Brooklyn, NY 11201
718-250-5113
 Services:
o Case management
o Counseling
o Civil legal services and police assistance
o Housing and financial assistance
 Eligibility Criteria: Brooklyn victims of intimate partner violence; victim 60+ where
abuser is family member/ lawful guardian
 Catchment Area: Catchment Area: Brooklyn
 Referral Procedures: walk-in Mon-Fri, 9:00 AM- 5:00 PM
New York City Elder Abuse Network
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NEW YORK CITY FAMILY JUSTICE CENTER, BRONX
198 East 161st Street, Bronx, NY 10451
718-508-1222
 Services:
o Case management
o Counseling
o Civil legal services and police assistance
o Housing and financial assistance
 Eligibility Criteria: Bronx victims of intimate partner violence; victim 60+ where abuser
is family member/lawful guardian
 Catchment Area: Bronx
 Referral Procedures: Call 718-508-1222; walk-in Mon - Fri, 9:00 AM - 5:00 PM
NEW YORK CITY FAMILY JUSTICE CENTER, MANHATTAN
80 Centre Street, Fifth Floor New York, NY 10013
212-602-2857
o Services: Case management
o Counseling
o Civil legal services and police assistance
o Housing and financial assistance
 Eligibility Criteria: Manhattan victims of intimate partner violence; victims 60+ where
abuser is family member/lawful guardian
 Catchment area: Manhattan
 Referral Procedure: Call 212-602-2800; walk-in Mon - Fri, 9:00 AM - 5:00 PM
NEW YORK CITY FAMILY JUSTICE CENTER, QUEENS
126-02 82nd Ave, New York, NY 11415
718- 575-4500
 Services:
o Case management
o Counseling
o Civil legal services and police assistance
o Housing and financial assistance
 Eligibility Criteria: Queens victims of intimate partner violence; victims 60+ where
abuser is family member/lawful guardian
 Catchment area: Queens
 Referral Procedure: Call 718- 575-4500; walk-in Mon - Fri, 9:00 AM - 5:00 PM
New York City Elder Abuse Network
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NEW YORK FOUNDATION FOR SENIOR CITIZENS, INC.
11 Park Place, 14th Fl. New York, NY 10007;
212-962-7559
 Services:
o Support Services
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Home attendant program
Case management program
Community guardian program
Respite care program
24 hour emergency & crisis intervention services
o Housing alternatives
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Home sharing program
Subsidized buildings
Enriched housing program
Transitional housing & services for the homeless
o Repair & safety services
o Community Arranged Resident Transportation Program (C.A.R.T.) Project
Ombudsman program
o Senior centers
o Intergenerational activities program
o Senior theater enrichment program
Eligibility Criteria: Varies from program to program
Catchment Area: 5 boroughs
Referral Procedures: 212-962-7559
Website: www.nyfsc.org
ONE STOP SENIOR SERVICES
475 Riverside Drive, New York, NY 10115
212-864-7900 Ext. 4815
 Services:
o Elder abuse prevention and intervention program
o Care Management, individualized care management plans plus home visitations
for clients who need intensive services.
o Social Security Representative Payee Money Management Program allows
seniors who cannot go to the bank to cash/withdraw monies
 Eligibility Criteria: 60+
 Catchment Area: Manhattan
REGIONAL AID FOR INTERIM NEEDS INC. (RAIN Multi Services for Seniors)
3377 White Plains Road, Bronx, NY 10467
347-346-9676
 Services:
o Case management for community districts 7, 8, 11 and 12
o HRA Medicaid and food stamp office
o Court advocacy
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o Elder Abuse
o Support groups and counseling
Eligibility Criteria: 60+
Catchment Area: Bronx community districts 9, 10, 11, and 12
Referral Procedures: 347-346-9676
SAGE (SERVICES AND ADVOCACY FOR GLBT ELDERS)
305 7th Ave. 6th Fl. New York, NY 10001;
212-741-2247
 Services:
o DFTA-funded programs: benefits assistance, group services and individual
counseling
o Assistance in reentering work force
o Referrals
o Caregiver programs: support, guidance, and financial support
 Eligibility Criteria: 55+ for DFTA-funded programs, but 50+ for HIV/AIDS clients
 Catchment Area: 5 boroughs; no home visits to Staten Island
 Referral Procedures: Social service referrals: 212-741-2247, ext. 239; caregiver
assistance referrals: 212-741-2247, ext. 292.
SELFHELP COMMUNITY SERVICES, INC.
520 Eighth Avenue New York, NY 10018
212-971-7600
 Services:
o Case management services
o Nazi victim services program
o Naturally Occurring Retirement Communities (NORCs)
o Selfhelp Alzheimer’s resource program (SHARP)
o Senior housing
o Senior centers
o Community guardian program
o Homecare services
 Eligibility Criteria: Varies from program to program
 Catchment Areas: Manhattan, Brooklyn, Queens, Bronx, Staten Island and Nassau
County
 Referral Procedures: 866-735-1234
 Website: www.selfhelp.net
New York City Elder Abuse Network
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SERVICE PROGRAM FOR OLDER PEOPLE
302 West 91 Street New York, NY 10024
212-787-7120
 Services:
o Counseling
o Substance abuse counseling
o Bereavement support
o Education and training
o Community outreach
o Personalized recovery oriented services
 Eligibility Criteria: Adults over 55+
 Catchment Area: Manhattan
 Referral Procedures: 212-787-7120 x514
 Website: www.spop.org
STATEN ISLAND DOMESTIC VIOLENCE RESPONSE TEAM (DVRT)
100 Gold Street, 2nd Floor, New York, NY 10038
212-788-2848
 Services:
o Case management
o Counseling
o Civil legal services and police assistances
o Housing and financial assistance
 Eligibility Criteria: Staten Island victims of intimate partner violence; victims 60+ where
abuser is family member/lawful guardian
 Catchment Area: Staten Island
 Referral Procedures: Email: www.ocdv_dvrt@cityhall.nyc.gov or call 212-788-2848;
intake at Staten Island location by appointment only
URBAN RESOURCES INSTITUTE
75 Broad Street Suite 505 New York, NY 10004
646-588-0030
 Services:
o Individual and group counseling
o Family counseling
o Medical referral
o Legal Education and Advocacy Program (LEAP)
o Child therapy
o Recreational activities
o Educational/vocational services
o Children’s service
o Housing assistance
o Special workshops
o Comprehensive aftercare/discharge planning
New York City Elder Abuse Network
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o Addiction services
Eligibility Criteria: Victims of domestic violence, the developmentally disabled, and
people struggling with addiction and substance abuse
Referral Procedures: Domestic violence hotline: 888-279-2211 or 888-252-2890; Other
URI services and programs: 646-588-0030
New York City Elder Abuse Network
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Crime Services
ATTORNEY GENERAL CRIME VICTIM’S HELPLINE
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Services: Statewide resources and referrals to state-wide victims’ services programs
Catchment Area: Statewide
Referral Procedures: 1(800) 771-7755
BRONX COUNTY DISTRICT ATTORNEY’S OFFICE
198 East 161st Street, Bronx, NY 10451
 Services:
o Investigates and prosecutes crimes against victims 60+
o Social service referrals and counseling
o Assistance in obtaining Orders of Protection
o Forensic accounting
o Training elder abuse issues (physical and financial)
 Eligibility Criteria: Victim must be 60+
 Catchment Area: Bronx County crimes, certain crimes outside Bronx County
 Referral Procedures: Elder Abuse Coordinator: 718-590-2260; Citizen Complaint Unit:
718-838-2020
 Website: www.bronxda.nyc.gov
FBI VICTIM ASSISTANCE PROGRAM
26 Federal Plaza, New York, NY 10268
212-384-1000
 Catchment Area: Must have an open FBI case
 Referral Procedures: 212-384-1000
KINGS COUNTY DISTRICT ATTORNEY’S OFFICE (KCDA)
Elder Abuse Unit of the Domestic Violence Bureau
350 Jay Street, 15th Floor, Brooklyn, NY 11201
 Services:
o Investigates and prosecutes crimes against victims 60+
o Social Services referrals and counseling
 Eligibility Criteria: Victim must be 60+
 Catchment Area: Brooklyn
 Referral Procedures: 718-250-3071
New York City Elder Abuse Network
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NEW YORK COUNTY DISTRICT ATTORNEY'S OFFICE
Elder Abuse Unit, 80 Centre Street, New York, New York 10013
 Services:
o Investigates and prosecutes crimes against victims 60+
o Social service referrals and counseling
o Assistance in obtaining Orders of Protection
o Forensic accounting
o Training elder abuse issues (physical and financial)
 Catchment Area: New York County
 Referral Procedures: 212-335-8920 or 9007
 Website: www.manhattanda.org
QUEENS COUNTY DISTRICT ATTORNEY'S ELDER ABUSE PROJECT
80-02 Kew Gardens Road, 1st Floor, Kew Gardens, NY 11415
718-286-6562
 Services:
o Counseling and advocacy
o Information and referrals
o Crime Victims Board assistance
 Eligibility Criteria: 60+ Queens residents or victims of crime in Queens jurisdiction
 Catchment Area: Queens County
 Referral Procedures: 718-286-6562
STATEN ISLAND DISTRICT ATTORNEY’S OFFICE
130 Stuyvesant Place, 7th Floor Staten Island, NY 10301
(718) 876-6300
 Services:
o Counseling and advocacy
o Information and referrals
 Catchment Area: Richmond County
 Referral Procedures: 718-286-6562
SAFE HORIZON MANHATTAN-BRONX COMMUNITY PROGRAM
100 East 122nd Street, 1st Floor, New York, NY 10035
Safe Horizon Community Program Helpline: 1-855-234-1042
 Services:
o Crisis intervention
o Counseling and advocacy
o Safety Planning
o Practical assistance such as emergency housing transfers, OVS applications, lock
changes
 Eligibility Criteria: No age or income criteria
New York City Elder Abuse Network
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Catchment Area: 5 boroughs
SAFE HORIZON QUEENS COMMUNITY PROGRAM
74-09 37th Avenue, Room 416, Jackson Heights, NY 11372
(718) 899-1233 Ext. 100
 Services:
o Crisis Intervention
o Counseling and advocacy
 Eligibility Criteria: No age or income criteria
 Catchment Area: 5 boroughs
SAFE HORIZON BROOKLYN COMMUNITY PROGRAM
198 Montague Street, Suite 600, Brooklyn, New York 11201
(718) 834-6688
 Services:
o Crisis intervention
o Counseling and advocacy
 Eligibility Criteria: No age or income criteria
 Catchment Area: 5 boroughs
SAFE HORIZON BRONX CRIMINAL COURT PROGRAM
215 East 161st Street, Room 3-34 Bronx, NY 10451
(718) 590-2355
Services:
o Crisis intervention
o Counseling and advocacy around the court process
o Safety planning
o Practical assistance such as emergency housing transfers, food coupons,
transportation, emergency clothing and food and lock changes
SAFE HORIZON BROOKLYN CRIMINAL COURT PROGRAM
120 Schermerhorn Street, 6th Floor Brooklyn, NY 11201
(718) 834-7476
Services:
o Crisis intervention
o Counseling and advocacy around the court process
o Safety planning
o Practical assistance such as emergency housing transfers, food coupons,
transportation, emergency clothing and food and lock changes
New York City Elder Abuse Network
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SAFE HORIZON QUEENS CRIMINAL COURT PROGRAM
120-55 Queens Blvd., Room G-6 Kew Gardens, NY 11424
(718) 286-6792
Services:
o Crisis intervention
o Counseling and advocacy around the court process
o Safety planning
o Practical assistance such as emergency housing transfers, food coupons,
transportation, emergency clothing and food and lock changes
SAFE HORIZON STATEN ISLAND CRIMINAL COURT PROGRAM
67 Targee Street, Room B12, Staten Island, NY 10304
(718) 727-7555
Services:
o Crisis intervention
o Counseling and advocacy around the court process
o Safety planning
o Practical assistance such as emergency housing transfers, food coupons,
transportation, emergency clothing and food and lock changes
SAFE HORIZON STATEN ISLAND CRIMINAL COURT PROGRAM
125-01 Queens Boulevard, Rm. G7 Kew Gardens NY 11415
(718) 286-6083
Services:
o Crisis intervention
o Counseling and advocacy around the court process
o Safety planning
o Practical assistance such as emergency housing transfers, food coupons,
transportation, emergency clothing and food and lock changes
SHERRIF’S STATEWIDE VICTIM ASSISTANCE AND NOTIFICATION
(VINE) HOTLINE
The general public can register with VINE to receive custody status updates on offenders housed
in any one of New York’s County Jails or New York City or New York State Correctional
facilities.
888-VINE-4-NY
Or register online at www.vinelink.com
New York City Elder Abuse Network
Spring 2014
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Home Care Services
CONCERNED HOME MANAGERS FOR THE ELDERLY, INC. (COHME)
11 Broadway, Suite 400, New York, NY 10004
212-514-7147
 Services:
o Home health aides
o Nursing and social work case management services
 Elder-Abuse Service: Screen for high-risk factors
 Eligibility Criteria: Adults over 18; geriatrics specialization
 Catchment Area: 5 boroughs
 Referral Procedures: 212-514-7147
ELDERSERVE HEALTH: MANAGED LONG TERM CARE PROGRAM
800-370-3600
 Services:
o Care Coordination
o Nurse services, in connection with home health care
o Therapies, including physical, occupational and speech at your home and other
settings
o Social Work Services
o Personal Care
o Nutritional Counseling
o Respiratory Therapy
o Durable Medical Equipment
o Medical and Surgical Supplies
o Prosthetics, Orthotics and Orthopedic Footwear
o Personal Emergency Response System
o Non-Emergency Health-related Transportation
o Adult Day Health Care
o Social Day Care
o Podiatry (Foot Care)
o Hearing Exams and Hearing Aids/Batteries
o Dentistry
o Eye Exams and Eyeglasses
o Home-delivered and Congregate Meals
o Social and Environmental Supports
o Nursing Home Care (Institutional Medicaid required)
 Referral Procedures: 800-370-3600
 Website: www.elderservehealth.org
New York City Elder Abuse Network
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VISITING NURSE SERVICES
800-675-0391
 Services:
o home health care services
o medical nursing services
o management of chronic conditions
 Catchment Area: 5 boroughs, Westchester and Nassau County
 Referral Procedures: 800-675-0391
New York City Elder Abuse Network
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Retiree Services
THE UNITED FEDERATION OF TEACHERS, RETIREE SOCIAL
SERVICES PROGRAM
52 Broadway, 17th Floor New York, NY 10004
212-598-6880
 Services:
o Counseling
o Advocacy
o Hospital discharge and long-term care planning
o Community referrals
 Eligibility Criteria: Retired Department of Education employees
 Catchment Area: Nationwide
 Referral Procedures: 212-598-6880
New York City Elder Abuse Network
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Shelter Services
DOROT’S HOMELESSNESS PREVENTION PROGRAM (HPP)
171 West 85th Street New York, NY 10024
 Services:
o Safe, temporary housing
o Meals
o Counseling
o Assistance in finding permanent housing
 Eligibility Criteria: 60+ seniors who are homeless or facing homelessness; an interview
with a Dorot social worker is required.
 Referral Procedures: (212) 580-0001
7111 West 85th Street 171 171 West 85th Street, New York, NY 10024 West 85th Street, New York, NY 10024
FREEDOM HOUSE
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Services:
o Emergency shelter – fully accessible for disabled victims of domestic violence
and their families
o Safety planning
o Parenting skill building
o Advocacy
Eligibility Criteria: 60+; PRI (Patient Review Instrument) paperwork necessary
Referral Procedures: (212) 400-6470
THE WEINBERG CENTER FOR ELDER ABUSE PREVENTION AT THE
HEBREW HOME AT RIVERDALE
5901 Palisade Ave. Riverdale, NY 10471
800-567-3646
 Services:
o Emergency short-term shelter
o Healthcare services
o Legal advocacy
o Financial maintenance
o Training and community outreach programs
 Eligibility Criteria: 60+; PRI (Patient Review Instrument) paperwork necessary
 Catchment Area: Brooklyn, Queens, Bronx, Manhattan, Westchester County
 Referral Procedures: 800-567-3646
URBAN RESOURCES INSTITUTE: PEOPLE AND ANIMAL LIVING
SAFELY
75 Broad Street Suite 505 New York, NY 10004
646-588-0030
 Services:
o First co-sheltering program in NYC equips the shelter to house families and pets
together, preserving the welfare and safety of all.
 Referral Procedures: 24-hour hotline at 888-279-2211 or 888-252-2890
New York City Elder Abuse Network
Spring 2014
23
Hospital Based Services
MOUNT SINAI BETH ISRAEL
16th Street and First Ave, New York, NY 10003
 Services: full-service hospital
 Elder Abuse Services:
o Consultation and assessment
o Information and referral
o Advocacy
o Professionals: Elder Mistreatment Committee meetings
 Referral Procedures: 212-420-5659
 Website: www.mountsinaihealth.org
MOUNT SINAI HOSPITAL ELDER ABUSE PROGRAM
1 Gustave Levy Place (Box 1070), New York, NY 10029
212-241-6774
 Services:
o Counseling and follow up
o Information and referral
o Advocacy services
 Eligibility Criteria: 60+
 Catchment Area: No restrictions
NEW YORK-PRESBYTERIAN HOSPITAL
THE IRVING SHERWOOD WRIGHT CENTER ON AGING
1484 First Avenue, New York, NY 10075
212-746-7000
 Services:
o Comprehensive treatment, including mental health assessment and counseling
o Referrals
 Catchment Area: Wright Center patients
 Referral Procedures: Must be Wright Center patient; 212-746-7000
New York City Elder Abuse Network
Spring 2014
24
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