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Annual
Report
2009-2010
2009-2010 Annual Report
Message from the Executive Director
Board & Leadership
Volunteer of the Year
Our Clients
Program Highlights
Friends of the Family
Financial Statement
1
2
3
4
6
10
12
Hard year, but still here
At the outset of 20092010, the state of Arizona
faced the worst economic
conditions in memory.
Our community saw
more people in need
and fewer resources to
help them. Freezes on
funding meant many
low-income senior and
disabled people were
Executive Director
denied critical services.
Sue Krahe
People continued to lose
their jobs and their homes,
stressing some families to the breaking point.
Young people whose families could no longer
feed or house them were forced out on their
own at ever-younger ages. The demand for
shelter and basic services for the homeless
far exceeded our capacity and that of our
sister agencies.
Our Family felt the squeeze as well. In
response to funding cuts, we took drastic
steps to keep our budget in line and continue
to serve as many clients as possible. We cut
the equivalent of 26 employees through a
combination of layoffs and reduced hours. To
reduce overhead costs without eliminating
positions important to our infrastructure,
we instituted one monthly unpaid furlough
day for every administrative staff member.
We reduced some aspects of employee
compensation, development and recognition.
Most critically, we projected significantly
reduced numbers of clients served in some
programs and reduced intensity of services in
others.
In spite of the cuts, our staff worked harder
than ever to efficiently care for our clients,
while thinking creatively about new ways to
deliver services this community needs.
As fewer and fewer people qualify for
government-funded assistance, Our Family
has expanded our affordable private pay
services to help older people continue to
live on their own. We lowered our fees
for individual, marriage and relationship
counseling so more folks can access high-
quality therapy. Our longstanding Community
Mediation program is offering an exciting
and much-needed new service -- Eldercare
Mediations for the growing number of
families struggling with decisions about the
care of their loved ones. We launched new
behavioral health services for children in
the foster care system as part of the Casa
de Los Niños Behavioral Health Services
network. Our Senior Companion Program
has reached out to Tohono O’odham and
Pascua Yaqui elders living on reservation
lands, and we are excited about working to
reduce isolation for these folks. Thanks to a
bequest from a longtime friend of Our Family,
we established our first endowment fund– the
Charles R. Lacy Memorial Endowment Fund
for Homeless Teens – which will support in
perpetuity the critical work we do to help
homeless youth.
We are paying more attention than ever to
the quality, effectiveness and professionalism
of our operations, constantly seeking new
ways to improve. We invested in a new
agency database to more accurately track
information that is critical to funders who want
to know their dollars are well-spent.
Since those dark days a year ago, we have
removed all furlough days for staff. We
have restored employee benefits such as
educational reimbursement and professional
development, and were able to give our staff
a cost-of-living adjustment for the first time in
several years. We expect our services and
our number of employees to grow over the
coming year. While challenges remain, we
are very optimistic as we head into the new
fiscal year -- on firm financial footing, and with
opportunities on the horizon.
Our
Family’s
mission:
Making our
community
a better
place to
live, to grow
up, and to
grow older
Economic recovery in Arizona will take time.
Our clients and community will continue to
struggle. But Our Family is very proud that
the tough decisions we made enabled us not
just to weather a very rough year but to grow
stronger at the same time.
1
Board of Directors
President
Stephen Torkelsen
Vice President
Patricia Goldsmith
Secretary
Pila Martinez
Treasurer
Richard P. Chagnon
Marlene Bluestein
Tori Davern
Sue Krahe
Executive Director
Natalie Duarte
Ashley Fitzharris
Sarah Hazen
Barrie Herr
Elise Souter
Perry Tarrant
Autumn van den Berg
Michele Weiler
Leadership Team
Angela Hagen
Communications & PR
Jamie Zink
Services to Older & Disabled Adults
Lisa Reams
Assistant Director
Victor Quiros
Community Services
Julie Huntington
Services to Older & Disabled Adults
Lana Baldwin
Development Director
Margaret Palmer
Prevention
Mary Pinedo
Shopping
Julie Dall’Aglio
Finance & Administration Director
Rome Hamner
Business Administrator
Laurie Mazerbo
Teens in Transition
Suzanne Morris
Arizona’s Families F.I.R.S.T.
Alyce Walther
H.R. & Volunteer Specialist
Ricardo Fernandez
Teens in Transition
Shari Kirschner
Clinical Services
Lora King
Information & Referral
Kathy Schlitz
Training & Quality Improvement
Natalie George
Casa Network
Tanya Jones
Reunion House
Norma Arvayo
Office Supervisor
Regina Barnes-Gillis
CommonUnity
Sharyn Mead
Senior Companions
2
Volunteer of the Year
Martin Luther King Jr. said life’s
most urgent question is, “What
are you doing for others?”
Catherine Tornbom’s answer
is to put peacemaking into
practice in our community.
how we do things,” said Quiros.
“She is also instrumental to
us by being a link between
various mediation groups all
over town.”
Catherine is part of a core
group of mediators who
The recipient of this year’s
proposed adding eldercare
Duke Duncan Volunteer of the
mediation to Our Family’s
Year award, Catherine is using
continuum of services,
her passion for peacemaking,
responding to growing need
as well as her skills as a
in this community for help
mediator and facilitator, to help
with conflict that arises
individuals and groups through
during conversations about
their conflicts. Her effort and
guardianship, financial
vision have created unexpected
planning, health care and endopportunities for personal,
of-life decisions. This group
organizational and even
created a plan to begin the
community transformation.
Suzanne Dion photo service, and helped arrange
Catherine Tornbom is a
the first eldercare mediation
consultant and mediator with training in February 2010.
Through her volunteer efforts
Elder Mediation Associates.
with Our Family’s Community
Mediation program, as well as other
Catherine’s dedication to the greater Tucson
mediation groups in Tucson and beyond,
community goes far beyond her service
Catherine seeks to eliminate the root causes
as a mediation volunteer. This year she
of conflict, helping people through the
also assisted with delivering a training for
challenges that come with hard times.
city and county employees on “Facilitating
Challenging Groups” and co-facilitated a
“We’re in a tough situation here,” says
strategic planning session for the Hearth
Tornbom, who has been an enthusiastic
Foundation with Assistant Director Lisa
volunteer mediator for 12 years, first in
Reams. For Our Family’s 2009 Summer
California and now in Tucson. “When people
Institute, she gave a workshop on “Writing a
are under this much stress, it’s difficult to be
Fair and Objective Performance Evaluation”
resilient when things go wrong.
attended by behavioral health and social
services professionals from around the
Since taking Our Family’s 40-Hour Mediation
community. She is active with Tucson
Training, Catherine and Community Services
Mediates, a study group of local mediators
Manager Victor Quiros have conducted three
who look at different styles and trends,
40-hour trainings together.
a member of the national Association for
Conflict Resolution, serving as co-chair of
As funding cuts have threatened the viability
this year’s eldercare mediation section, and
of the Community Mediation program,
a volunteer with the Nonviolence Legacy
Tornbom stepped up to help the program reProject in Tucson, which teaches the
envision itself with new services, new ways of peacemaking tenets of Martin Luther King Jr.
working, and more volunteer involvement. As
to youth and adults.
a result, volunteers have a powerful vision of
the program’s future as a community hub for
Our Family thanks Catherine for her service
conflict resolution services and training.
to our agency, and for her contributions to
making Tucson a more peaceful place to live,
“She helped us take a step back and explore
to grow up, and to grow older.
About
this
award:
The Duke Duncan
Volunteer of the Year
Award is given to
people who make our
community a better
place to live, to grow
up, and to grow older
through volunteer
effort on behalf of
Our Family and its
programs.
Dr. Duncan, the
first recipient of
this award, is a
pediatrician at the
University of Arizona
and founder of
our CommonUnity
program for young,
single mothers and
their children.
3
Our Clients
“Thank you
for making me
feel welcome
and safe”
-- Reunion
House client
7 ,0 9 2 D ire c t S e rv ic e C lie n ts
C o u n s e lin g 2 2 %
C o m m u n ity 1 9 %
Y o u th 3 0 %
O ld e r & D is a b le d
29%
3 3 ,1 0 0 I& R C lie n ts
D ire c to ry 5 %
“Our Family has been a
tremendous resource.”
-- grocery shopping client
C a lls fo r S . A riz.
in fo 9 5 %
Age
None
g ive n
4%
“Our Family has changed
my life for the better.”
-- counseling client
4
0 -12 1 1 %
6 0+ 23 %
22 -5 9 2 4%
1 3-1 7 20 %
1 8-2 1 1 8%
Race
(4 1 % o f o u r clie n ts id e n tifie d th e ir E th n icity a s H isp a n ic)
M ix ed
3%
N o n e g ive n 7%
O th er 1 3%
A s ia n 1%
N ative A m e rica n
4%
A n g lo
66 %
A fric a n A m e ric an
6%
G ender
N o n e g ive n 1%
M ale 37 %
F e m ale 62 %
Languages
S p a n is h o n ly 3 %
O th e r 2 %
E n g lis h /S p a n is h
16%
E n g lis h o n ly 7 9 %
Most but not all of Our Family’s programs capture race, ethnicity, age, gender and language data.
“I wouldn’t
be in school
right now if
it wasn’t for
you giving
me the
tools and
guidance
I needed
to get out
of this hole
and up
the ladder
of life.” -Teens in
Transition
client
5
Program Highlights
Arizona’s Families F.I.R.S.T.
774 clients served
Arizona’s Families F.I.R.S.T. is an intake and assessment
program for families with suspected substance abuse
that compromises their ability to parent or earn an
income. Under this contract with Community Partnership
of Southern Arizona, we conduct outreach, intake and
behavioral health assessments for families referred
by Child Protective Services and the Department of
Economic Security, serving as a bridge until the family
can receive services from a behavioral health provider.
• 100% of clients who qualified for assistance programs
were helped with enrollment.
• 82% of clients awaiting enrollment in substance-abuse
treatment services participated in Recovery Together or
other bridge program.
CommonUnity
58 clients served
CommonUnity is a complex of safe, supervised
apartments and a community of support for
low-income, homeless mothers and their
children. Residents ages 18-21 live in the
20-unit complex for up to two years.
They maintain their own apartments
and pay a portion of their rent, with
this subsidy amount dropping as
they establish independence.
They work and pursue
educational goals in addition to
taking life skills and parenting
classes.
• Teens in Transition therapist
began popular new group
“Reflections” open to young
homeless women accompanied
by their children.
• 55% of the young women in
our program obtained their GED
or diploma this year; 45% are
studying to get their GED.
Community Education
& Prevention
685 clients served
Our school- and community-based programs
6
help children and adults build positive, healthy
relationships and avoid risky behaviors such as violence
and drug or alcohol abuse.
• Eight participants successfully completed the Second
Chance Tattoo Removal program, performing community
service through our prevention programs to receive free
removal of gang or prison tattoos that negatively affect
their ability to participate in community life. (This program
has been discontinued due to funding cuts.)
• Senior Nutrition program at the House of Neighborly
Service provides socialization and two nutritious meals
per week to older people in South Tucson. Seniors from
the neighborhood prepare food together and participate
in social activities that reduce isolation and encourage
active aging.
• Parenting Education classes at CommonUnity, the
House of Neighborly Service, Ochoa Elementary,
Freedom Park, PPTEC Charter High School and several
apartment complexes in the 29th Street Corridor helped
families build protective factors against substance abuse,
violence, truancy and school dropout.
• La Escuelita out-of-school-time
education and prevention program,
which provides literacy tutoring,
homework help and other
activities to improve
academic success
for low-income K-5
students in South
Tucson, saw 83% of
participants better
their reading skills
by at least 30%.
• REEL Talk:
Healthy
Relationships
through Film
program uses
filmmaking and
outreach to help
at-risk youth ages
14-21 prevent sexual
violence and other
risky behaviors. It
was presented at Edge
Charter High School,
Rincon High School and
Freedom Park this year.
• Drug-Free Communities
project works with children age
5-18 and their families in the 29th
Street Corridor to teach resiliency
skills such as communication, selfesteem, conflict resolution and community
awareness to reduce risk factors in their own
neighborhoods.
Community Mediation
446 clients served
Celebrating its 30th year in Tucson, the Community
Mediation program offers training in a variety of conflictresolution techniques and offers a safe, confidential and
voluntary way for people to resolve disputes without
going to court. Our trained volunteers and staff help
people design their own solutions to a variety of disputes,
from neighbor and workplace issues to family conflicts.
Mediation is available in English and Spanish.
• 93% of mediations resulted in an agreement between
the parties, and 92% of those agreements were still in
effect 30-45 days later.
• Two 40-hour Mediation Training Courses were
held during the year, with 32 participants from local
government, private business, nonprofits and other
community backgrounds.
• Responding to a growing need in Southern Arizona,
the program has begun offering Eldercare Mediations
to families in conflict over decisions about guardianship,
health care, financial planning and end-of-life issues.
Eldercare Mediation training in February had 27
participants.
Community Training
465 clients served
Our Family has gained a reputation for providing quality
trainings on a variety of subjects. Our Comprehensive
Orientation & Required Curriculum (C.O.R.E.) is basic
training for staff and volunteers of social and behavioral
health agencies, covering homelessness, violence,
addiction and LGBT awareness, as well as training
in conflict resolution, crisis intervention, boundaries,
HIPAA and risk management. Staff also provided conflict
resolution training to university, neighborhood and
community groups.
• 11 Our Family trainings were open to people from
around the community.
• 25 local agencies sent staff to free Services for
Understanding Relationship Violence (S.U.R.V.)
trainings given in
collaboration with
Emerge! and
Wingspan.
Counseling
464 clients
served
Our Counseling
department offers
office-based,
fee-for-service
general mental
health counseling for
individuals, couples or
families. It also conducts
counseling groups, including
voluntary and mandated services, on
anger management, parenting, and domestic violence
treatment for men and women. Through contracts with
government entities, our therapists also provide in-home,
long-term child and family counseling for clients referred
by other agencies such as Child Protective Services or
Pima County Juvenile Court. Services are provided in
English and Spanish.
• Responded to a noted increase in depressed and
suicidal teenage clients by creating a 5-week psychoeducational group on teen depression. Parents and youth
attending reported better coping skills and improved
understanding of depression and suicide.
• Our Family began accepting clients in April as part
the new Casa de los Niños Behavioral Health Services
network. Services include in-home assessments and
interviews, individual, family and group counseling, case
management, school-based counseling, and substance
abuse treatment. (The network, which serves current and
(Continued next page)
7
(Continued from previous page)
former foster children under age 22, also includes Casa
de los Niños, the Easter Seals Blake Foundation, and
Presidio Counseling.)
Information & Referral
33,100 clients served
Our I&R program collects and updates information on
more than 3,500 community services in the five Southern
Arizona counties of Cochise, Graham, Greenlee, Pima
and Santa Cruz. I&R works in partnership with Community
Information & Referral (CIR) in Phoenix, which collects the
information for the rest of the state and operates the 24/7
helpline now answering calls from all of Arizona. Together,
Our Family and CIR maintain a free, searchable online
database of more than 12,700 health and human services
statewide. Find it at www.cir.org or call the Community
Information & Referral 24-Hour Help Hotline at 1-800-3523792 within area codes 520 and 928.
• 2009 edition of the Directory of Community Resources
for Southern Arizona, a trusted resource guide for social
services, government and nonprofit professionals, sold
1,150 copies.
• 31,950 callers to the statewide CIR helpline accessed
free information on community services in Cochise,
Graham, Greenlee, Pima and Santa Cruz Counties.
Information from those counties is collected by Our
Family.
• People across Arizona and the United States used
the online database to conduct 102,425 searches for
information in Arizona.
In-Home Services
351 clients served
For families referred by Child Protective
Services, we provide moderate
to intensive therapy and case
management to prevent children
from being removed from
their homes, or to facilitate
reunification of children with
their families. Services
include regular visits to
the home, assessment
of children’s safety, and
contact with CPS.
• 100% of families
successfully completing
the program had no
reports of abuse or neglect
within six months of case
closure.
• From January to June
8
2010, Our Family received the highest number of
referrals from CPS staff among Pima County agencies, a
testament to the quality of our services.
Reunion House
149 clients served
Reunion House is an 8-bed, brief-stay shelter for youth
ages 12 to 17. Residents are referrals (from Child
Protective Services, Arizona Department of Juvenile
Corrections or Pima County Juvenile Corrections) or
homeless youth who come to us for help.
• 83% of clients were enrolled in and attending school
within three days of entering the program.
• Staff effort to make the shelter atmosphere more
nurturing and compassionate has resulted in decreased
runaways and longer average stays.
Senior Companion Program
750 clients served
This is a national volunteer service initiative through which
low-income women and men 55 years of age and older
receive stipends to provide support and companionship to
homebound elderly adults and people with disabilities.
• Senior Companion volunteers provided 45,936 service
hours.
• Added Pascua Yaqui Tribe as partner station.
• 90% of clients showed increase in activity levels and
decrease in depression and isolation within six months of
start of visits.
Services to Older & Disabled Adults
1,308 clients served
Since 1972, this program has allowed
frail seniors and adults with
disabilities to continue living with
dignity and independence in
their own homes through
case management, in-home
counseling and groceryshopping services.
These services are free
to those who qualify but
are also offered on an
affordable, private-pay
basis through Private
Care Options.
• 95% of our at-risk
clients enrolled in the
Community Services
System were still
living independently
in a community setting 12 months after
enrollment.
• 100% of case management clients report
improved quality of life within 90 days.
• Partnered with the Alzheimer’s Research &
Prevention Foundation for the sixth annual
Memory Screening Day.
• In Tucson and Green Valley, 207 new
clients subscribed to the Lifeline medical
alert service through our community
outreach efforts. We gave 26 trainings on
falls prevention and Lifeline.
Street Outreach
1,504 clients served
Street Outreach meets runaway, homeless
and street-dependent youth age 23 and
younger where they congregate and helps
them come off the streets.
• Our Family staff took part in
Homeless Street Count, cochaired by Teens in Transition
manager Laurie Mazerbo.
• Joint monthly outreach
instituted with peer
agencies Open Inn,
Wingspan and Stand
Up For Kids to pool
resources, conduct
outreach more
effectively, and
provide for greater
safety of staff
venturing into riskier
areas.
Teens in Transition
354 clients served
Since 1989, Teens in
Transition has helped
homeless and near-homeless
youth stay in school, prepare for
post-high school education, and plan for their
futures through intensive case management
and counseling. The program works with
numerous local high schools, charter schools,
and magnet schools. We also provide
transitional housing for qualified youth ages
18-21. Through subsidies for rent and utilities,
we help young singles or couples, whether
they’re pregnant, with children or childless.
Demand for these services, especially
housing, continues to grow.
• Began using the national best-practice
Ansell-Casey Life Skills
Assessment tool in all
of our youth programs.
Based on the
principles of positive
youth development,
it empowers clients
to be involved in
creating a learning
plan, deciding
what they need to
study, and giving
them the tools they
need to become
independent.
• 86% of Teens in
Transition clients
participating in
counseling services met
or exceeded the goals in their
case plan.
• In one tracking quarter, 77% of young
mothers age 13-18 case-managed through
our Prepared Teens study grant collaboration
re-entered school within three months after
their child’s birth. 98% of case-managed
mothers with six-month-old babies had
completed the recommended immunizations.
• iTEAM collaboration with University of
Arizona, Wingspan, Southern Arizona AIDS
Foundation and Open Inn for substanceabusing lesbian, gay, bisexual and
transgender youth exceeded recruiting goals
by 20%.
This year,
300 clients
of all ages
found
clothing for
themselves
or their
families
through our
in-house
clothing
bank.
9
Friends of the Family
$200,000 and Up
Anonymous
$25,000 - $99,999
The Hearth Foundation
$10,000 - $24,999
Community Foundation for Southern Arizona •
Community Partnership of Southern Arizona • Eliot
T. Spalding Foundation • Stocker Foundation •
United Way of Tucson and Southern Arizona
$5,000 - $9,999
Tori & Keith Davern • Diamond Family Philanthropies
• O’Rielly Family Foundation • Jewish Community
Foundation of Southern Arizona • Byrne C. Manson •
Larry “Buzz” Petersen & Robbie Willingham • Southern
Arizona Sports Foundation • Tucson Electric Power
Company • Tucson Sunrise Rotary Club
$2,500 - $4,999
Alliance for Children & Families • Assistance League
of Tucson • Blue Cross Blue Shield of Arizona • Buffalo
Exchange • Community Food Bank • Diaper Bank of
Southern Arizona • Elizabeth Read Taylor Foundation •
Focus HR • Jewish Family & Children’s Services • Nextrio
• Pima Prevention Partnership • Sundt Foundation •
Target Stores
$1,000 - $2,499
Sue Krahe Archibald • Compass Bank Charitable
Committee • Long Realty Cares Foundation • Lovitt &
Touché • National Bank of Arizona • PICOR Commercial
Real Estate Services • Claire Jean Prager • Raytheon
Employees • Sundt Foundation • Tohono O’odham
Gaming Enterprise/Desert Diamond Casino • Stephen &
Leona Torkelsen • Tucson Newspapers • Tucson Police
Department • Vantage West Credit Union • Wal-Mart Store
#1325
10
$500 - $999
Alzheimer’s Research & Prevention Foundation • Arbor
Education & Training • Norma Birge • Marlene Bluestein
• Beau Brummel Club • Rita Bourgeois • Stuart Conway
• Bette George • First Giving • Bob Gunderson • Frog &
Firkin • Ashley Fitzharris • Patricia Goldsmith • Julia Graf
• Cathleen Harrison • Ann Hill • JD Russell Company
• Emily Jenkins • Penny Junke • Old Pueblo Traders •
Pantano Rotary • Mary Smith • Tanque Verde Lutheran
Church • Perry Tarrant
$100 - $499
Altrusa International of Tucson • Judith Anderson• Susan
Anderson • Phala Andressen • Lana Baldwin • Ginny Beal
• Blue Willow Restaurant • Shirley Bradbury • Keli Brinke
• Lisa Chastain • Church on the Cape • Julie Connors •
Art Davis • Pennie Dehoff • Irene Delgado • Delectables
Restaurant & Catering • Terry Dewald • Linda Drake •
Aimee Essary • Faith Christian Church • Jorge Fernandez
• Mary Freeman • Terrence Galligan • Kelly
Goldsmith • Katherine Gregg • Lorraine
Gutsche • Russell Hammond • Jeremy Harkin
• Anne Hoff • Peggy Huffman • IBM Employee
Service Center • Thomas Jones • Margaret
Kenski • Lora King • Frances Koster • Patricia
Lewis • Raymond Lopez • Janet Marcus •
Joyce Martin • Pila Martinez • Cheryl Mercer
• Moms Club of Oro Valley North • M.P.
Mortensen • Janice Murphy • Northminister
Presbyterian Church • Brian O’Laughlin •
Sarah Palmer • Susi Partlow • Tucker Peck •
Claudette Perier • Michael Pesce • Charles
& Pat Pettis • Philabaum Contemporary
Art Glass & Studio • Frank Presson • Lynn
Ratener • Elsa Reyes • Rockwell Collins
Employee’s United Fund • Jeff Romea
• Sahuaro Girl Scouts Council • Andrea
Sanes • Kathleen Santo • Elise Souter •
Laura Tellechea • Moriah Trostler • Tucson
Symphony Orchestra • Tucson Sunrise
Rotary Club • University of Arizona Athletic
Department • Valley Presbyterian Church •
Michele Weiler
Under $100
AECOM • American Giving Program • Aaron
Ayotte • Joanne Barela • Kathryn Baron
• John Beal Jr. • Beyond Bread •
BJ’s • Rebecca Bradbury • Stacey
Bradbury • James Brown •
Jill Casey • Richard Chagnon
• Terry Chandler • Colossal
Cave Mountain Park • Paul
Conway • Brenda Cooper •
Drew Cronk • Crossroads
Restaurant • Bruce
Cushing • Brian Dalman
• Thien Trang Dang •
Melissa Delgado • Jason
Dudek • Susie Dupnik
• Steve Eastwood •
Eugene Edminster • Ruth
Edsall • Joseph Ference
• Sharon Foltz • Janet
Foran • Tracy Fronimakis
• Ann Girvin • Lori Granillo
• Nang Gyi • Vicki HaddWissler • Angela Hagen
• Rome Hamner • Cassie
Hansen • Dan Harn • Amanda
Hinrichs • Honeywell Hometown
Solutions • Jennifer Huff • Penelope
Jacks • Olova Johnson • Robert Kleban
• Lee La Frese • Gloria Lacy • Judy Lacy
• Effie Ledahawsky • Eegee’s • Fronimo’s •
Golf N’ Stuff • Barrie Herr • Matthew Huett •
Brett Jackson • Holly Jindrick • Kid’s Center •
KXCI 91.3 FM • Laverna’s • Dan Lew • Mary
& John Little • Juliette Lohman • Irene Lopez
• Geneva Lynn Lupton • Sandy MacVittie •
Mama Louisa’s • Gergana Markova • Gloria
Matzuk • Judith Max • Barbara Mazerbo •
Laurie Mazerbo • Mike McLeroy • Aubree
Metzmeier • Mile High United Way • Monica
Mills • Michael Miltmore • Marsha Mizelle •
Edward & Judith Moll • Janice Murphy •
MWM Marketing Consulting • Celia
Neidkowski • Brendon O’Laughlin • Jane
O’Regan • Park Avenue Christian Church •
Susi Partlow • Patricia Peery • P.F. Chang’s
China Bistro • Raytheon • Myles Rice • Isis
Roche-Rios • Bob Rundle • Stuart Russell
• Kathy & Ed Schlitz • Andy Schreiner •
Semra’s Nails • Debra Siddens • Son’s
Bakery Cafe • Debbie Steed • Josephine
Stukks • Betsy Stunz-Hall • Karen Target •
Tower Theatre • Ruth Tresvic • Truist •
Gerald Turner • Nancy J. Tyson • Layla
Tzoras • Elda Vildosola • Krystal Villicana
• Rhonda Webb • Wei Asian Cafe • Carol
Witherspoon • Faye & David Wolsky •
Cindy Womack • RobertWysocki • Maria
Zamora • Nancy
Zavacky •
Jamie Zink
Charles
R. Lacy
Endowment
Thanks to a
generous bequest
from a longtime
friend of the
agency, Our Family
has established
the Charles R.
Lacy Memorial
Endowment for
Homeless Teens.
Dedicated to the
memory of former
employee Chuck
Lacy, the fund will
help give homeless
youth the support,
assistance and
opportunities they
need to become
successful and
independent adults.
Our Family serves
more than 2,500
youth with nowhere
else to turn each
year through case
management,
shelter, and help
with education,
employment,
parenting and skills
for life.
11
09-10 Financial Statement
F o u n d a tio n
& C o rp o ra te 9 %
C lie n t F e e s
2 % In -K in d 1 %
O th e r 6 %
F e d e ra l 3 4 %
C ity o f T u c s o n 4 %
P im a C o u n ty 1 8 %
Revenue
Federal
State of Arizona
Pima County
City of Tucson
Foundation & Corporate
Other, including United Way
Client Fees
In-Kind Donations
Total
$1,439,080
1,125,490 781,490 158,704
374,193
268,585
94,739
52,619
$4,294,900
M anagem ent
& G e n e ra l 1 6 %
Expenses
Youth Services
Counseling
Community Services
Older & Disabled Adults
Management & General
Fundraising
Total
$1,366,550
540,098
408,744
737,582
641,286
264,256
S ta te o f A rizo n a 2 6 %
Federal Revenue Breakdown
Department of Health and Human Services
Teens in Transition
$607,823
CommonUnity
$197,664
Reunion House
$198,907
Street Outreach
$96,386
Corporation for National and Community Service
Senior Companion
$207,822
Substance Abuse & Mental Health Administration
Drug-Free Communities
$68,903
Housing and Urban Development
Teens in Transition
$61,575
F u n d ra is in g 7 %
O ld e r & D is a b le d
19%
C o u n s e lin g 1 4 %
Y o u th 3 4 %
C o m m u n ity
10%
$3,958,516
For complete audited financial statements, click on Annual Reports & Financials at www.ourfamilyservices.org.
12
(520) 323-1708
www.ourfamilyservices.org
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