Leadership Decisions and Development Solutions Factsheet

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About Booz Allen
Booz Allen Hamilton is
a leading provider of
management consulting,
technology, and engineering
services to the US government
in defense, intelligence, and
civil markets, and to major
corporations, institutions, and
not-for-profit organizations.
Booz Allen is headquartered
in McLean, Virginia, employs
more than 24,000 people, and
had revenue of $5.76 billion
for the 12 months ended
March 31, 2013. (NYSE: BAH)
For more information contact
Lori Zukin, Ph.D.
Principal
zukin_lori@bah.com
703-984-0065
Clark Backus
Lead Associate
backus_clark@bah.com
703-984-7094
Jeff Herman, Ph.D.
Lead Associate
herman_jeffrey@bah.com
301-444-4176
www.boozallen.com
Leadership Decisions and Development
Solutions
Achieving Performance Advantage through an Optimized Workforce
Increasingly complex competitive landscapes, the rise of “big data,” constrained resources,
and real-time opinions make business and workforce decision making difficult. Booz Allen
Hamilton’s Workforce Optimization capability mobilizes our deep expertise across disciplines
to help clients prepare for, make, and implement vital decisions that drive sustainable results.
Booz Allen Can Help Improve “Return on Decisions”
Booz Allen Hamilton, a leading strategy and technology consulting firm, empowers our clients
to be more effective in turning decision-making challenges into a competitive performance
advantage, thus maximizing their return on decisions (ROD).
Traditional measurement tools such as return on investment (ROI) often focus on shorterterm financial outcomes. Our approach to ROD supplements these financial measures with
an emphasis on the operational and strategic implications that achieve longer term impact.
In other words, ROD reflects
multiple types of outcomes, and
assesses how well decisions
support—or undermine—the
organization’s goals and mission.
We work with leaders to define
their unique ROD by linking
expectations to desired performance, including business/
mission, operations, branding,
risk management, and compliance. Our professionals blend
proven techniques and capabilities in decision support, and apply them to help the client bridge
gaps between decision inputs (data, information, and constructs) and desired outcome—thus
meeting or exceeding ROD.
Linking Data, People, and Outcomes through a Blended Decision
Approach
Booz Allen’s Leadership Decisions and Development Solutions offer a tailored, multi-dimensional approach to decision making—linking client data, people, and outcomes.
Data – We sort, prioritize, and
analyze the right data based
on targeted results. We build
custom visuals—from dashboards to system models—and
pinpoint gaps, trends, and
significant decision points to
maximize our client’s ROD.
People – We assess the human
dynamics affecting decisions,
and craft approaches to get the
right people and perspectives
together. We determine what styles of communication and exploration best fit your team,
thereby integrating diverse perspectives and developing people through the process.
Blended Approach – With an understanding of the data, the people, and the nature of the
decision at hand, we select the best mix of approaches; including simulations to test “what
if?” in a safe environment. Our unique range of simulation capabilities provides many options
for helping leaders and teams work through difficult decisions in an engaging, fast-paced,
and realistic environment.
Outcomes – After decisions are made, we offer a range of ways to support implementation to
maximize ROD in practice. We evaluate ROD by following through on initial expectations and
operational results.
About Booz Allen Workforce Optimization
Our uniquely tailored Workforce Optimization solutions achieve performance advantage
through integrated techniques that optimize the effectiveness of our clients’ people,
processes, and capital investments. We empower leaders with data-driven tools to visualize
workforce decision trade-offs, prioritize decisions, and adapt strategy to maximize their
return on decisions. Our innovations help clients transform the way they perform and in turn
empower individuals, teams, and organizations to optimize their impact.
Booz Allen understands the pressures of managing complex enterprises. By focusing on the
human elements of workforce management, we help our clients take bold action to reach
extraordinary results.
See our ideas in action at boozallen.com
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