Appendix A: Complete Questionnaire for the Interorganizational
Information Systems Capability Survey (English Version)
The purpose of this survey is to assess Interorganizational Information Systems
Capability within your trading partners and your organization. Please complete all
sections by selecting the best response for each question based on your view of your
organization. Thank you in advance for your participation.
SECTION 1: The questions below relate to the Technology when you doing
business with your trading partners through interorganizational systems (IOS).
1. What types of IOS is mostly used in your company?
ϭWeb browser systems
ϭEDI/EOI systems
ϭRosettaNet systems
ϭOther systems, please specify ________________
2. For the system you select above, please estimate its usage level in your company.
Percentages of transactions that are exchanged by IOS links, ________%
3. Please rate the degree of each of the following IT infrastructure for IOS in your
company. (1: don’t integrate, 7: highly integrate)
STRONGLY
STRONGLY
DISAGREE
AGREE
1. In order to implement the IOS efficiently, your company put in large degree
of technical investments in implementing the IOS……………………………
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
2. Your company has a good telecommunications infrastructure. (e.g., E-mail,
Internet, or Intranet)…………………………………………………………...
3. Your company has integrated IS applications (e.g., ERP) encompassing
different business areas. ………………………………………………………
42
SECTION 2: The questions below relate to the Organization Resources when
you doing business with your trading partners by interorganizational systems.
STRONGLY
STRONGLY
DISAGREE
AGREE
1. Your company has related successful implementation experience (e.g.,
experience of implementing ERP)……………………………………………
1
2
3
4
5
6
7
1
2
3
4
5
6
7
2. Your company believes the previous experience in developing
interorganizational systems can help you to implement other
interorganizational systems in the future……………………………………..
SECTION 3: The questions below relate to the Relational Resources between
your trading partner and your organization.
STRONGLY
STRONGLY
DISAGREE
AGREE
1. You and your corporate customers are undergoing some supply chain
collaboration projects (e.g., product design, quality control, as well as
forecasting and inventory management)………………………………………
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
2. There exists an equal sharing of risks, burden, benefits, and appropriate
incentives between you and your corporate
customers……………………………………………………………………..
3. Your company trusts that confidential/proprietary information shared with
your corporate customers will be kept strictly confidential…………………
4. There exists an open and frequent communication between you and your
corporate customers…………………………………………………………...
5. You and most of your corporate customers have very similar IT
infrastructure in terms of the IT availability, maturity, compatibility, and
reliability………………………………………………………………………
6. You and your corporate customers have compatible company culture. (e.g.,
business mission or value)……………………………………………………
7. You and your corporate customers have similar decision processes to handle
transactions (e.g. having similar procedures to handle order
change)………………………………………………………………………..
8. You and your corporate customers' top management provide similar support
with regard to the development of IOS………………………………………
43
SECTION 4: The questions below relate to the Industry Resources within your
industry.
STRONGLY
STRONGLY
DISAGREE
AGREE
1. In your company, a large proportion material is procured from several key
trading partners. ………………………………………………………………
2. Your trading partners strongly influence your decision to adopt IOS.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
SECTION 5: The questions below relate to the Performance with your company.
1.
NONE
HIGH
BENEFIT
BENEFIT
After using IOS, your company learn about customers and markets for our
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
products
2.
After using IOS, our company create of new products, product
enhancements
3.
After using IOS, your company development of new business
opportunities…………........................... ....................... .......................
4.
After using IOS, your company get cost efficiencies from higher sales
Volumes……………………………………………………………………..
5. After using IOS, your company improvements to current processes or
creation of new processes…………………………………………………..
6. After using IOS, your company increase profitability………………………
44
SECTION 6: Demographics: (Please tell us a little about yourself and your
background)
1.
Your job title is Î ______________________
2.
Your years experience in this job (years) Î
ϭʳless than 2 ϭ 2-5 ϭ 5-10 ϭ 10-15 ϭ over 15
3.
Your organization has established (years) Î
ϭʳless than 2 ϭ 2-5 ϭ 5-10 ϭ 10-15 ϭ over 15
4.
The industry that your organization belongs to Î
ϭʳElectronics ϭʳElectrical machinery ϭ Information product manufacture
ϭ Semiconductor ϭ Import-export business ϭ Communications ϭ Logistics
ϭ Others_________________
5.
The capital of your organization (in millions) Î
ϭʳunder $10 ϭ $10-30 ϭ $30-$80 ϭ $80-$500 ϭ $500-$1000 ϭ over $1000
6.
Number of employees in your organization Î
ϭʳless than 50 ϭ 50-200 ϭ 251-1000 ϭ 1001-5000 ϭ over 5000
7.
The average net sales of one year (in millions) Î
ϭʳunder $5 ϭ $5-20 ϭ $21-$100 ϭ $101-$500 ϭ $501-$5000 ϭ over $5000
THANK YOU FOR YOUR PARTICIPATION
45
Appendix B: Complete Questionnaire for the Interorganizational
Information Systems Capability Survey (Chinese Version)
‫ء‬ം࠴ऱ‫ؾ‬ऱ‫ڇ‬ᘝၦ၆ֆ‫׹‬ፖড়֪հၴऱሀิ៣ᇷಛߓอ౨ԺΔ‫ڇ‬Հ٨‫ٺ‬ᆏംᠲ
խΰรԫຝٝ۟รքຝ։α
Δᓮ൞༉၆ֆ‫׹‬ऱ‫م‬໱ΔࠐჄᐊ່ᔞᅝऱ࿠ூΖ
‫ءڇ‬ઔߒխΔ
όሀิ៣ᇷಛߓอύਢਐΚ௫֗ࠟଡࢨ‫ิڍޓ‬៣ၴհᇷᄭ։ࠆߓอΖ
ຍଡߓอ‫ץ‬ਔԱ࿏᧯Εຌ᧯Εႚᙁ๻ໂΕ๵ঞፖ࿓‫ݧ‬Εᇷறፖᇷற஄Δ‫֗א‬റᄐ
वᢝ࿛Δ‫ࠌא‬ᇷಛሒࠩሀิ៣ႚಬ‫شܓ֗א‬ऱ‫ؾ‬ऱΖԫ౳ࠐᎅΔֆ‫׹‬հၴࢬࠌ‫ش‬
ऱආ᝜/ૡ໢ߓอΕढੌߓอΕ८ᘜٌ࣐ߓอΕ࠰‫ٵ‬๻ૠߓอ࿛Δຟ᥆࣍ሀิ៣
ᇷಛߓอᒤ໮Ζ‫א‬ՀΔᓮ‫א‬၆ֆ‫׹‬ऱሽ
ሽ՗ආ᝜ߓอ੡࿠ᠲհࠉᖕΖ
รԫຝٝΕᓮ൞ಾኙ၆ֆ‫׹‬ፖড়֪հၴऱሽ՗ආ᝜ߓอࠌ‫ش‬णउΔ‫ڇ‬Հ٨ംᠲխ
Ⴤᐊᔞᅝऱ࿠ூΖ
1. ᓮം၆ֆ‫່׹‬ൄࠌ‫ش‬ऱሽ՗ආ᝜ߓอਢ߷ԫጟΛ
ϭWeb browser ߓอ ϭEDI/EOI ߓอ ϭRosettaNet ߓอ
ϭ‫א‬ՂઃॺΔ੡ࠡ‫ߓה‬อΰᓮᎅࣔ________________α
2. ࢭՂᠲΔ၆ֆ‫׹‬Κ
‫ٌ࣐ڇ‬խຘመᇠߓอ‫ٌ࣐ګݙ‬ऱ‫ۍ‬։ֺΔՕપਢ________%
3. ൕᇷಛઝ‫ݾ‬ഗ៕৬๻ऱߡ৫ۖߢΔᓮ֍ᙇ൞ኙ࣍Հ٨ඖ૪‫ٵ‬რऱ࿓৫Ζ(ࠡխ
1 ।ψᄕլ‫ٵ‬რω
Δ7 ।ψᄕ‫ٵ‬რω)
1.
඿ࠌᇠߓอ‫ڶ‬ய‫چ‬ኔਜΔᏁ૞ઌᅝ‫ڍ‬ऱറ‫ݾڶ‬๬‫ދ‬ᇷΖ
2.
‫ݺ‬ଚֆ‫ڶ׹‬೜٤ऱጻሁ๻ໂ(‫ڕ‬ΚE-mail, Internet, Intranet)Ζ
3.
‫ݺ‬ଚֆ‫׹‬փຝ‫ڶ‬৬ᆜᇷಛߓอ(‫ڕ‬ΚERP)Δ‫ݺܗ࠰א‬ଚऱֲൄ 1---2---3---4---5---6---7
‫܂‬ᄐΖ
46
1---2---3---4---5---6---7
1---2---3---4---5---6---7
รԲຝ։Εᓮ൞ေ۷၆ֆ‫ࢬ׹‬ᖑ‫ڶ‬ऱψิ៣ᇷᄭωኙ࣍ࠌ‫ش‬ሽ՗ආ᝜ߓอऱᐙ᥼Ζ
ᓮഎᙇ൞ኙ࣍Հ٨ඖ૪‫ٵ‬რऱ࿓৫Ζ(ࠡխ 1 ।ψᄕլ‫ٵ‬რωΔ7 ।ψᄕ‫ٵ‬რω)
1. ‫ڇ‬ᖄԵᇠߓอছΔ‫ݺ‬ଚֆ‫׹‬բ‫ڶ‬ᖄԵࠡ‫ה‬Օীᇷಛߓอ(‫ڕ‬Κ
1---2---3---4---5---6---7
ERP)ऱ‫פګ‬ᆖ᧭Ζ
2. ‫ݺ‬ଚ෡ॾᇠߓอऱᖄԵᆖ᧭Δല‫ױ‬๯‫ݺڇشܓ‬ଚֲ৵ᖄԵࠡ‫ה‬
1---2---3---4---5---6---7
ሀิ៣ᇷಛߓอհՂΖ
รԿຝٝΕᓮ൞ေ۷‫ڇ‬ᖄԵᇠሽ՗ආ᝜ߓอழΔ၆ֆ‫׹‬ፖ‫܂ٽ‬ኃ۴ၴऱψ‫܂ٽ‬ᣂ
এω࿓৫Ζᓮഎᙇ൞ኙ࣍Հ٨ඖ૪‫ٵ‬რऱ࿓৫Ζ(ࠡխ 1 ।ψᄕլ‫ٵ‬რω
Δ7 ।ψᄕ
‫ٵ‬რω)
1. ‫ݺ‬ଚֆ‫܂ٽࡉ׹‬ኃ۴հၴΔ‫ڶ‬਍ᥛၞ۩ࠎᚨᢸՂઌᣂऱ‫܂ٽ‬ૠ
1---2---3---4---5---6---7
ቤΔ‫ڕ‬Κข঴࠰‫ٵ‬๻ૠΕ٤૿঴ᔆ༼ࣙΕ‫ژ‬ຄຄउጥ෻࿛Ζ
2. ‫ݺ‬ଚֆ‫܂ٽࡉ׹‬ኃ۴հၴ‫ࣔڶ‬ᒔऱຂٚ։ՠ֗‫ܓ‬墿։ࠆᖲࠫΖ
1---2---3---4---5---6---7
3. ‫ݺ‬ଚֆ‫׹‬ઌॾፖ‫܂ٽ‬ኃ۴։ࠆऱᖲയᇷறΔᄎ๯ᒔኔऱঅയΖ
1---2---3---4---5---6---7
1---2---3---4---5---6---7
4. ‫ݺ‬ଚֆ‫܂ٽࡉ׹‬ኃ۴հၴΔ‫ڶ‬৬‫م‬ԫଡၲ࣋ࢤऱᄮຏጥሐΔࠀ
ᆖൄၞ۩ᄮຏΖ
5. ‫ݺ‬ଚֆ‫ࡉ׹‬Օຝٝऱ‫܂ٽ‬ኃ۴Δ‫ڶ‬ᣊ‫ۿ‬ऱᇷಛઝ‫ݾ‬ഗ៕৬๻Δ
1---2---3---4---5---6---7
‫ڕ‬Κᇷಛ‫ݾ‬๬‫ګ‬ᑵ৫ઌᅝΕߓอ᡹ࡳ৫ԫીࢨᇷಛઝ‫ݾ‬౨ԺઌᅝΖ
6. ‫ݺ‬ଚֆ‫׹‬ፖਬࠄ‫܂ٽ‬ኃ۴հၴΔ‫ڶ‬ᣊ‫ۿ‬ऱٞᄐ֮֏ፖᏝଖᨠΖ
1---2---3---4---5---6---7
7. ‫ٌ࣐ڇ‬๠෻ՂΔ‫ݺ‬ଚֆ‫׹‬ፖ‫܂ٽ‬ኃ۴հၴΔࠠ‫ڶ‬ઌ२ऱެ࿜ੌ
1---2---3---4---5---6---7
࿓Δࠏ‫ڕ‬Κᣊ‫ۿ‬ऱૡ໢๠෻࿓‫ݧ‬Ζ
8. ‫ݺ‬ଚֆ‫܂ٽࡉ׹‬ኃ۴ऱ೏ၸ‫׌‬ጥΔຟৰ֭਍ሽ՗ආ᝜ߓอऱᖄ
1---2---3---4---5---6---7
Ե֗ං೯Ζ
ร؄ຝٝΕᓮ൞ေ۷၆ֆ‫૿ࢬ׹‬ᜯऱψขᄐᛩቼωኙ࣍ࠌ‫ش‬ሽ՗ආ᝜ߓอऱᐙ᥼Ζ
ᓮഎᙇ൞ኙ࣍Հ٨ඖ૪‫ٵ‬რऱ࿓৫Ζ(ࠡխ 1 ।ψᄕլ‫ٵ‬რωΔ7 ।ψᄕ‫ٵ‬რω)
1.
‫ݺ‬ଚֆ‫׹‬ऱ‫ޗ‬றආ᝜Δ‫ڶ‬ৰՕֺࠏ༳༽‫ڇ‬༓ଡᣂ᝶ऱ‫܂ٽ‬ኃ
1---2---3---4---5---6---7
۴֫ՂΔ‫ݺڼڂ‬ଚૹီፖຍࠄ‫܂ٽ‬ኃ۴ऱᣂএΖ
2.
‫܂ٽ‬ኃ۴ऱኪ৫Δᄎൎ௺ᐙ᥼‫ݺ‬ଚֆ‫׹‬ආ‫ش‬ሽ՗ආ᝜ߓอऱ
რᣋΖ
47
1---2---3---4---5---6---7
รնຝٝΕᓮം၆ֆ‫ڇ׹‬ආ‫ش‬ᇠߓอհ৵Δࢬᛧ൓ऱՀ૪ய墿࿓৫੡۶Λ(ࠡխ
1 ।ψᄕ᎘პωΔ7 ।ψᄕ᧩ထω)
1.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ݺ࣍ܗڶ‬ଚ྇֟౐്‫܂‬ᄐΖ
2.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ݺ࣍ܗڶ‬ଚ྇֟ԳՠᙑᎄΖ
3.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ݺ࣍ܗڶ‬ଚ྇֟ᇷறऱૹ៿ᙁԵΖ
4.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ݺ࣍ܗڶ‬ଚ༼ࣙড়֪ࣚ೭Ζ
5.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ݺ࣍ܗڶ‬ଚ૾‫ژ܅‬ຄ‫ءګ‬Ζ
6.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ݺ࣍ܗڶ‬ଚૡ໢ऱ‫ݶ‬ຒ‫ګݙ‬Ζ
1---2---3---4---5---6---7
1---2---3---4---5---6---7
7.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫֟྇࣍ܗڶ‬ፖ‫܂ٽ‬ኃ۴ऱᄮຏ‫ګ‬
1---2---3---4---5---6---7
1---2---3---4---5---6---7
1---2---3---4---5---6---7
1---2---3---4---5---6---7
1---2---3---4---5---6---7
‫ء‬Ζ
8.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ޏ࣍ܗڶ‬࿳࣍ፖ‫܂ٽ‬ኃ۴ऱᣂএΖ
1---2---3---4---5---6---7
9.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ݺࣙ༼࣍ܗڶ‬ଚֆ‫׹‬ऱᤁञᚌႨΖ
1---2---3---4---5---6---7
10.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ࣙ༼࣍ܗڶ‬ֆ‫׹‬ኙؑ໱ऱ‫ڃ‬ᚨ౨
1---2---3---4---5---6---7
ԺΖ
11.
ࠌ‫ش‬ᇠሽ՗ආ᝜ߓอ৵Δ‫ף࣍ܗڶ‬ൎ୉ՠऱ‫س‬ขԺΖ
48
1---2---3---4---5---6---7
รքຝٝΕᓮჄᐊ൞ֆ‫׹‬ፖ൞ऱԫࠄഗ‫ء‬ᇷற
1.
2.
3.
‫ݺ‬ऱՠ‫៭܂‬ጠΚ_______________
‫ݺ‬ऱՠ‫܂‬ຝ॰Κ_______________
‫ڇݺ‬ຍଡ៭‫ۯ‬ՠ‫܂‬բΚϭ 2 ‫אڣ‬Հ
10~15 ‫ )ܶ(ڣ‬ϭ 15 ‫אڣ‬Ղ
4.
7.
‫ݺ‬ଚֆ‫׹‬բ‫مګ‬Κϭ 2 ‫אڣ‬Հ ϭ 2~5 ‫ )ܶ(ڣ‬ϭ 5~10 ‫ )ܶ(ڣ‬ϭ 10~15 ‫ڣ‬
(ܶ) ϭ 15 ‫אڣ‬Ղ
‫ݺ‬ଚֆ‫׹‬ऱขᄐܑΚϭሽ՗ሽᕴ ϭሽᖲ/ሽᨱᒵ‫ ޗ‬ϭᇷಛข঴፹ທ ϭ
‫ת‬ᖄ᧯ ϭၞ‫נ‬Ց၉࣐ ϭຏಛ ϭੌຏᄐ ϭࠡ‫_______________ה‬
‫ݺ‬ଚֆ‫׹‬ऱᇷ‫ء‬ᠰΚϭ1000 ᆄ‫א‬Հ ϭ1000 ᆄ~3000 ᆄ(ܶ) ϭ3000 ᆄ
~8000 ᆄ(ܶ) ϭ8000 ᆄ~5 Ꮩ(ܶ) ϭ5 Ꮩ~10 Ꮩ(ܶ) ϭ10 Ꮩ‫א‬Ղ
‫ݺ‬ଚֆ‫׹‬ऱ୉ՠԳᑇΚϭ5 Գ‫א‬Հ ϭ6 Գ~20 Գ ϭ21 Գ~50 Գ ϭ51 Գ
8.
~200 Գ ϭ201 Գ~1000 Գ ϭ1001 Գ‫א‬Ղ
‫ݺ‬ଚֆ‫׹‬ऱؓ݁‫ڣ‬ᛜᄐᠰΚϭ500 ᆄ‫א‬Հ ϭ500 ᆄ~2000 ᆄ(ܶ) ϭ2000
5.
6.
9.
ϭ 2~5 ‫)ܶ(ڣ‬
ϭ 5~10 ‫ )ܶ(ڣ‬ϭ
ᆄ~1 Ꮩ(ܶ) ϭ1 Ꮩ~5 Ꮩ(ܶ) ϭ5 Ꮩ~50 Ꮩ(ܶ) ϭ50 Ꮩ‫א‬Ղ
ᓮఎՀሽᇩࢨ E-mailΔ‫א‬೶‫ءף‬ઔߒऱࢼᑻ੒೯ΖሽᇩΚ
_______________ ΖE-mailΚ______________________________Ζ
່৵ΔԼ։᝔᝔൞ऱ၄֨ჄᐊΔࠀტ᝔൞ኙ‫ء‬ઔߒऱ֭਍ፖ೶ፖΖ
49
Appendix C: Correlation Matrix of IOS Variables
˖̂̅̅˸˿˴̇˼̂́ʳˠ˴̇̅˼̋ʳ
ʳ
˧˥˄ʳ
˧˥˅ʳ
˧˥ˆʳ ʳ
ˢ˜ˋ˲˄ʳ
ˢ˜ˋ˲˅ʳ
˥˜ʳ
˖˥ʳ
˜˜ˆʳ ʳ
˜˜ˇ˲˅ʳ ʳ
˧˥˄ʳ
˄ˁ˃˃˃ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
˧˥˅ʳ
ˁˇˆ˅ʳ
˄ˁ˃˃˃ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
˧˥ˆʳ
ˁˆˈˌʳ
ˁˉˋˆʳ
˄ˁ˃˃˃ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
ˢ˜ˋ˲˄ʳ
ˁˆ˅ˋʳ
ˁˇˋˌʳ
ˁˉˇˋʳ
˄ˁ˃˃˃ʳ
ʳ
ʳ
ʳ
ʳ
ʳ
ˢ˜ˋ˲˅ʳ
ˁˆ˄ˋʳ
ˁˉˇ˅ʳ
ˁˇˈˈʳ
ˁˈˇ˃ʳ
˄ˁ˃˃˃ʳ
ʳ
ʳ
ʳ
ʳ
˧̅̈̆̇ʳ
ˁˆˇˈʳ
ˁˉ˄ˆʳ
ˁˈ˃ˆʳ
ˁˇˇˌʳ
ˁˈ˅˃ʳ
˄ˁ˃˃˃ʳ
ʳ
ʳ
ʳ
˖˥ʳ
ˁ˅ˋˇʳ
ˁˈˇˆʳ
ˁˆˉ˅ʳ
ˁˇˇˌʳ
ˁˈˈˊʳ
ˁˉˉˋʳ
˄ˁ˃˃˃ʳ
ʳ
ʳ
˜˜ˆʳ
ˁ˄ˈˌʳ
ˁˆˊˊʳ
ˁ˅ˉˋʳ
ˁ˄ˌˇʳ
ˁˆˆˇʳ
ˁˇ˄ˊʳ
ˁˆˋˇʳ
˄ˁ˃˃˃ʳ
ʳ
˜˜ˇʳ
ˁ˅˄ˈʳ
ˁˆ˅ˆʳ
ˁ˅ˊˊʳ
ˁ˅˃˄ʳ
ˁˆˉˈʳ
ˁˆˋˊʳ
ˁˆ˅ˋʳ
ˁˈˉˇʳ
˄ˁ˃˃˃ʳ
* All numbers presented in this table are the results of Pearson Correlation.
* All numbers presented in this table are significantly correlated at the 0.01 levels.
50