Albany Centre
Albany Centre
Student Information
2014
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1. IMPORTANT DATES ............................................................... 3
1.1
1.2
1.3
LECTURES AND TUTORIALS ............................................................................................... 3
LEARNING SKILLS WORKSHOPS ....................................................................................... 3
CHANGE OF ENROLMENT OR WITHDRAWING FROM A UNIT ........................................ 3
2. LIBRARY .................................................................................. 4
2.1
2.2
2.3
2.4
LIBRARY MATERIALS ........................................................................................................... 4
ALBANY PUBLIC LIBRARY................................................................................................... 4
UWA LIBRARY (CRAWLEY [PERTH]) – PHONE 1800 263 921 .......................................... 4
CURTIN LIBRARY (BENTLEY [CURTIN STUDENTS ONLY]) – PHONE 9266 7166 .......... 4
3. PURCHASING BOOKS ............................................................ 4
3.1
3.2
3.3
3.4
BOOKLIST ............................................................................................................................... 4
THE CO-OP BOOKSHOP (UWA) ........................................................................................... 4
THE BOOKSHOP (CURTIN) ................................................................................................... 5
SECOND-HAND BOOKS ........................................................................................................ 5
4. SAFETY & SECURITY AT THE UWA ALBANY CENTRE ...... 5
4.1
4.2
4.3
SECURITY & ACCESS ........................................................................................................... 5
FAMILY AND FRIENDS POLICY............................................................................................ 6
HEALTH & SAFETY ................................................................................................................ 6
5. GENERAL INFORMATION ...................................................... 6
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
5.10
5.11
5.12
CONTACT DETAILS ............................................................................................................... 6
EMAIL ...................................................................................................................................... 6
ENERGY CONSERVATION AND RECYCLING ..................................................................... 7
LOCKERS ................................................................................................................................ 7
MAIL ........................................................................................................................................ 7
OFFICIAL STUDENT NOTICE BOARDS ............................................................................... 7
PEACE AND QUIET TO STUDY............................................................................................. 7
PRINTING AND PHOTOCOPYING......................................................................................... 7
STUDENT COMMITTEE ......................................................................................................... 7
STUDENT COMMON ROOM .................................................................................................. 8
TELEPHONE ........................................................................................................................... 8
TOILETS .................................................................................................................................. 8
6. STUDENT SERVICES .............................................................. 8
6.1
6.2
6.3
6.4
6.5
6.6
LEARNING SKILLS ................................................................................................................ 9
COUNSELLING SERVICES .................................................................................................... 9
ILLNESS AND SERIOUS PERSONAL OR FAMILY MATTERS ......................................... 10
FINANCIAL ASSISTANCE ................................................................................................... 11
CAREERS.............................................................................................................................. 11
STUDENT TRAVEL CONCESSION CARD .......................................................................... 11
7. USEFUL WEBSITES…………………………………………….11
8. ALBANY CENTRE STAFF ............................................. 14
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1. IMPORTANT DATES
1.1
Lectures and tutorials
UWA first semester lectures and tutorials start the week beginning 24th February 2014 and
Curtin first semester lectures and tutorials start the week beginning 3rd March 2014. Second
semester lectures and tutorials start the week beginning 28th July 2014 (for UWA) and 4th August
2014 (for Curtin).
Generally, your first UWA tutorial only lasts for a short time; it is an informal session where you
introduce yourselves but don’t have any formal discussions. You will be provided with a lecture
and tutorial schedule at the orientation session on Thursday 20th February 2014 for semester 1
and Thursday 24th July 2014 for semester 2.
Please ensure you start listening to your lectures during the first week of semester. They are
available on the web via LMS (Learning Management System) a maximum of 24 hours after they
are delivered in Perth (in most cases well before then).
1.2
Learning Skills Workshops
There are a couple of FREE practical workshops held in first semester aimed at assisting with
your university studies. We encourage you to attend these workshops provided by Student
Services.


Workshop # 1 – content TBA
Computer Skills Workshop
10th March 2014
14th March 2014
Each session is designed to enhance your learning and help you succeed in your studies. You
will:
 receive expert advice
 be able to ask questions
 participate in 'hands-on' learning
 make friends at the Albany Centre
 develop your own learning network
Please register for these workshops on the list posted on the official UWA student notice board
(both UWA & Curtin students).
Workshops may be held via video conference in second semester, subject to numbers.
Hard copies of the UWA guides are available in the group study area.
Change of Enrolment or Withdrawing from a Unit
If you would like to change your enrolment and would like advice regarding this, please make an
appointment to see the Director, who will go through your options with you. Changes and
withdrawals from Curtin units (Curtin students) and UWA units (UWA students) are made online.
If you are a Curtin student enrolled cross-institutionally with UWA, then changes and withdrawals
for your UWA units are instigated by completing two forms. These are available from the front
office.
You must advise both your tutor and the front office if you change your units.
Changes and Withdrawal dates & what they mean to you:

8th March 2014 (UWA) for semester 1and 9th August 2014 (UWA) for semester 2 – last
date to add units to your enrolment.

28th March 2014 (Curtin) and 31st March 2014 (UWA) for semester 1 and 29th August
2014 (Curtin) and 31st August 2014 (UWA) for semester 2 – HECS census dates. You
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will pay HECS for any units you are enrolled in after these dates. Curtin students will also
have to pay an additional $70 fee.

11th April 2014 (UWA) for semester 1 and 12th September 2014 (UWA) for semester 2 –
Last day to withdraw from units. WD on your record means “withdraw without academic
penalty” (this will appear on both your enrolment and academic records). You will also
pay HECS for this unit.
If you withdraw after these last dates, you will have “fail” recorded on your academic record.
2.
LIBRARY
2.1
Library Materials
In Albany, students have access to essential items on unit reading lists, which are available
through the Albany Public Library or online through your university library website.
Recommended readings and other items can be ordered from the university libraries in Perth.
2.2
Albany Public Library
To access books through the Albany Public Library, you will need to be a member. An
information session about UWA and Curtin books in the Albany Public Library will be held at
orientation.
2.3
UWA Library (Crawley [Perth]) – Phone 1800 263 921
To be able to obtain books through the online Document Delivery Service (DDS) ‘Get-It’ at the
UWA Library, you will automatically be registered once you are enrolled and your PHEME
password is set. Details of the Get-It service will be advised at orientation. If you attend any of
the libraries on the main campus in person, you will require your UWA ID card to do so.
2.4
Curtin Library (Bentley [Curtin students only]) – Phone 9266 7166
To be able to obtain books from the Curtin Library, you will need to have your Curtin ID card
number. You access the site through the Curtin website www.library.curtin.edu.au
3.
3.1
PURHASING BOOKS
Booklist
Please order your books as soon as possible to ensure that you have them at the
commencement of semester. UWA booklists are available on the Coop Bookshop website at
www.coop-bookshop.com.au. Curtin students access their booklist via Oasis or the Curtin
Bookshop.
3.2
The Co-op Bookshop (UWA)
Web www.coop-bookshop.com.au
Phone 6144 5700
Email uwa@coop-bookshop.com.au
You can access your personalised text list online through student connect. All you need to do is
go to www.studentconnect.uwa.edu.au and log in. If you are a first year student you may need to
activate your Pheme account first, this can be done from the Student Connect webpage. Under
‘Enrolment’ on the left hand side menu, click on ‘Course & unit’.
Under the “Units’ link you will find all of your active courses and enrolled units. Next to each
enrolled unit is a direct link to its text list on the Co-op Bookshop website.
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Add the text you wish to purchase to your shopping basket and you can place an online order to
be delivered FREE OF CHARGE to your home address – avoiding the in-store queue!
Alternatively, print out your requirements and come and see us in store.
* If any of your units do NOT have a text list, it may still be forthcoming or no text may be
required. Any concerns, check with your department.
3.3
The Bookshop (Curtin)
Web www.bookshop.curtin.edu.au
This link goes to the Bookshop. Students can also access their book list from the list of units they are
enrolled in (under My Studies & Evaluate tab) in OASIS.
Phone 9266 3469
Booklists for semester one 2013 will be available via OASIS and the Curtin Bookshop website
from Monday 4th February 2013. Students are advised to ensure that they have the current
semester unit outline before ordering books. The current unit outline for each unit is accessed
from Blackboard.
Students can order books online or by phone. Credit card payments are accepted. The bookshop
will send books directly to the Albany Centre in the internal mail for a small fee or they can send
directly to students (at a higher rate depending on the amount of books ordered). Please take
care with your order and keep receipts in case there are any changes to the Essential Text and/or
you withdraw early in the semester. Curtin will take returns as long as there is a legitimate reason
the student no longer requires the text and that they have the receipt of purchase.
An email will be sent to you when your books arrive and they will be held at the front office for
collection. If you are expecting a book, you can always ask when you are passing the office if
you have not checked your emails that day.
3.4
Second-hand Books
The UWA Student Guild has a second-hand bookshop as well as a second hand book exchange
service. Contact details are:
 Phone number: 6488 2310
 Email: bookshop@guild.uwa.edu.au
Their catalogue can be accessed from the Guild webpage
www.guild.uwa.edu.au/welcome/eat_drink_shop/textbooks
If you are buying second-hand books, please ensure that the correct edition is obtained.
If you find a book you would like to purchase through the second-hand bookshop, there is an
arrangement in place where by Albany students send an email to Betty Jansen, the Bookshop
Manager at betty.jansen@guild.uwa.edu.au indicating which book you require and that you are
from Albany. Betty will send the book down to you via the Albany Centre, and payment can be
made via cheque or money order. Please be aware that the Second-hand Bookshop is only open
Mon-Fri 10am – 3pm.
There are also some lists of second-hand books for sale on the general notice board in the
Albany Centre.
4.
4.1
SAFETY & SECURITY AT THE UWA ALBANY CENTRE
Security & Access
Security of the Centre is the responsibility of every student and staff member. Please ensure that
windows are closed, blinds drawn, lights and air conditioners and heaters are turned off, and
5
doors locked if you are the last one to leave a room. When leaving the building, ensure that
external doors close and lock properly behind you.
Your student ID card gives you access to the Albany Centre so please keep the card in a secure
place at all times. You need your card to activate the middle door to depart the building. Should
you lose or misplace your card, please report the loss to the front office immediately so your
access can be amended. Once a replacement card has been received (or you find your card),
access will be returned. The cost of a replacement card is $15. Your card must NOT be used by
anyone else.
Please note that any after-hours access is for study purposes only. You are not permitted
to sleep in the building. There are security cameras in place and you will be noticed if you do!
4.2
Family and Friends Policy
If you bring friends and family/children to the Centre, you must accompany them at all times and
their presence must not be disruptive to other students and staff. Visitors are not permitted to
use computers or any other equipment.
Please arrange to meet your visitors in the front office area or outside the General Access Lab at
a pre-arranged time. Please ensure you make these arrangements, as staff cannot come and get
you, and visitors are not permitted to wander through the building looking for you. Do not tell your
visitors to knock on the external General Access Lab door, as this is disruptive for students and
staff.
Anyone needing to bring their children to tutorials should check with their tutor first.
It is University policy that children must be under the direct supervision of their parent at
all times while in the building.
4.3
Health & Safety
Smoking: University policy prohibits smoking in its buildings and within 5 metres of doors,
windows and air conditioning ducts.
Alcohol: Consumption of alcohol is not permitted on campus without permission from the Albany
Centre Administration.
Parking: There is an Albany Centre student parking area next to the railway line on the lower
level. Please use this car park and not the street parking or the foreshore car park as we want to
avoid complaints from local businesses and be good neighbours. You will need a parking permit
to park in the UWA car park, available from the front office (at no charge). Please note that the
UWA staff bays near the middle-level entry door are only available to students after hours. The
disabled bay is only to be used by people with disabilities.
Pets: Are not permitted in the building.
5. GENERAL INFORMATION
5.1
Contact details
It is important that we have your current address and contact phone numbers so that all official
correspondence is sent to the correct address and contact can be made by telephone.
You must advise both the Albany Centre and Student Administration If you change your address
or telephone number. You do this by logging on to Student Connect (UWA) or OASIS (Curtin) to
change your address with Student Administration on the main campuses, and by email or in
person to the Albany Centre. We cannot change the Student Administration details – you must
do this yourself.
5.2
Email
You will be issued with an email address at enrolment or orientation. All students must check
their email regularly as it is the University’s principal means of contacting students. Curtin
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students will have both UWA & Curtin emails. You must check emails at least once a week or,
ideally, daily.
5.3
Energy Conservation and Recycling
Help us to reduce our carbon footprint. Ensure computers are shut down and lights and airconditioning are turned off when you leave a room. There is a paper recycling box in the General
Access Lab, and a recycling bin for rinsed glass, plastic and cans, as well as paper and
cardboard in the Student Common Room.
5.4
Lockers
Lockers are available for use by students and are located in the passage outside the General
Access Lab. Keys are available from the front office on request. A small $5 deposit is required.
If the key is not returned at the end of the semester, or year (if you are studying both semesters),
the Centre will retain the deposit, which covers the cost of replacing the key.
5.5
Mail
There is a daily courier service between Albany and the Perth campuses. To send something in
the bag:
 clearly mark the person/department on the envelope
 ensure their Mail Bag Delivery number is on the envelope (UWA)
 ensure Curtin University is clearing marked (Curtin)
 place the envelope in the mail bag by 3pm
The Mail Bag is located in the front office. All UWA Mail Bag Delivery numbers are posted on
the outside of the cupboard where the bag is located. Please note that delivery to Curtin will take
2 days.
5.6
Official Student Notice Boards
There are clearly marked official UWA & Curtin notice boards located in the corridor outside the
General Access Lab. Please check the notice boards whenever you are passing that way.
(There are also unofficial notice boards for all non-university related posters and notices located
next to and inside the group study room).
5.7
Peace and Quiet to Study
The general access lab is meant to be a quiet place to listen to lectures and study. While
collaborative learning is a wonderful thing and is to be encouraged, it can also be noisy and
disruptive for other students. If you want to work together, please use the Group Study Room or
the Student Common Room. The meeting room and tutorial rooms upstairs can also be used
from 9-5 if they are available – please ask at the front office to check if you can use one. If
working with other students involves using a computer, laptops with a wireless connection are
available on loan from the front office and can be used in most rooms in the building. Study takes
priority over Student Common Room activities, so if you are asked to turn down music, please do
so immediately.
5.8 Printing & Photocopying
The Campus Card printer is located in the mid-level corridor. You can release your print jobs for
printing to this machine. Prices are: A4 black and white 10c; A3 black and white 20c; A4 colour
20c; A3 colour 40c. 20% discount for duplexing.
5.9
Student Committee
The Albany Centre Student Committee provides you with a collective voice and representation,
and is your link to Curtin and UWA student guilds. They also organise social and sporting events.
Students are encouraged to get involved and to support their committee.
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5.10 Student Common Room
The student common room is situated on the lower level of the building and has kitchen facilities,
a pool table, couches, chairs and tables. The Student Committee will organise a tea and coffee
kitty. There are also bike racks in the common room, and a shower next to the bike racks.
Students are responsible for keeping this room tidy.
Students are responsible for washing their own dishes.
To keep vermin at bay:


Please place ALL rubbish in the bin provided
Please RINSE ALL items to be recycled and place in the recycle bin
Please also be aware that the sound system can easily be heard in the General Access Lab and,
as study takes precedence over any Common Room activity, you should turn the music down
when asked.
5.11 Telephone
A telephone is located on the middle floor in the corridor next to the General Access Lab for:



emergency calls (000, Fortitude Security – the Centre’s security company)
both UWA & Curtin main campuses (6488 & 9266 prefix numbers only)
and for limited local calls (Albany only).
5.12 Toilets
There are toilets on the top floor, a disabled toilet off the General Access Lab on the middle floor
and toilets next to the Common Room (shared with Spectrum Theatre which are closed at 5pm).
6. STUDENT SERVICES
As an Albany Centre student, you can access student services information through a variety of
means: face-to-face, online and by telephone
Student Services offers a range of services for Albany students including:





Learning Skills Centre
Counselling
Housing and Financial Aid Officers
Careers Centre
Office for Students with Disabilities and Medical Conditions
Most of the information you might need can be found by navigating through the following
websites:
UWA Student Services
Curtin Student Services
Web: www.studentservices.uwa.edu.au
Telephone: 6488 2423
Web : www.students.curtin.edu.au/
Telephone: 9266 3399
UWA Student Guild
Curtin Student Guild
The Guild Student Centre services
include:
The Curtin Student Guild services
include



Education Office
Centrelink Advocacy
Legal and taxation referrals



Education Office
Centrelink Advocacy
Legal and taxation referrals
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



Telephone: 6488 2295
Email: enquiries@guild.uwa.edu.au
Web: www.guild.uwa.edu.au
6.1

Financial Assistance including
loans
Help with student complaints
Emergency meal vouchers
Lost property office



Financial Assistance including
loans
Help with student complaints
Emergency meal vouchers
Lost property office
Telephone: 1800 063 865
Email: reception@guild.curtin.edu.au
Web: www.guild.curtin.edu.au
Learning Skills
You will find that at various stages of your studies you will need help with such things as using
your study time effectively, planning and writing essays, studying for exams, etc. The Albany
Centre schedules workshops in Albany to help you with a range of study skills. The workshops
are delivered by learning skills advisers from the main campus. In addition, you can access
information on the web, such as Jump Start for information in a hurry, podcasts of workshops,
study guides, templates, etc. See page 3 for 2013 workshop dates.
UWA Learning, Language and Research Skills:
www.studentservices.uwa.edu.au/ss/learning
Study Smarter: study.smarter@uwa.edu.au or 6488 2423
Curtin StudyTrek:
www.learningcentre.curtin.edu.au/skills/
Student Learning Support Centre: tlc@curtin.edu.au or phone 9266 3825.
6.2
Counselling Services
Distance Delivery from Perth Campuses
This service is available by telephone. To avoid long-distance telephone bills, you can arrange for
a uni counsellor to call you at home, or Jill Elliott or Sally Pell can arrange a private place for the
consultation on one of the Centre’s phones.
If you are uncertain about the process and unsure whether counselling is a good option, you are
welcome to make some preliminary enquiries by asking for one of the counsellors to call you
back. Counsellors will do this as soon as possible, to clarify any concerns you may have and
help you make a decision about the next step
Counsellors are experienced in university issues and can put you in touch with other people who
can help if necessary. Referrals to other specialist services can also be arranged if that is
appropriate. All counselling is confidential and the first sessions are free of charge.
UWA
6488 2423
www.studentservices.uwa.edu.au/ss/counselling
up to 6 sessions
Curtin
9266 7850 or 1 800 651 878
www.counselling.curtin.edu.au
up to 10 sessions
Local Services in Albany
In addition, if you would rather have access to face-to-face counselling, local services are
available in Albany. All counselling is confidential and the first sessions are free of charge.
To access the service, all you need is your UWA or Curtin Campus Card and a current enrolment
statement. If you don’t have these items with you for your appointment, you can still access the
service. However, this will involve the counselling service calling the Centre to confirm that you
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are one of our students. So if you would rather the Centre didn’t know you are accessing
counselling, you need to remember to take your Campus Card and proof of enrolment with you.
There is a choice of services and counsellors.
Missed Appointments
Please Note: If you make an appointment and decide not to go or are unable to make it, please
ensure you call and cancel the appointment (the University is charged for missed appointments).
Students enrolled in UWA units – up to 6 sessions
Albany Psychological Services
Address:
Suite 2, 4 Peels Place, Albany
Telephone:
9842 6066
Email:
alp@westnet.com.au
Counsellor:
Josey Hurley
Bronwyn Cutler BSW MAASW Acc. MHSW
Address:
Offices 4 -6, The Terrace Centre,
96 – 102 Stirling Terrace, Albany
Telephone:
9842 6411
Counsellors:
Bronwyn Cutler
Students enrolled in Curtin units – up to 10 sessions
Lutz Pamberger, Psychologist
Tel: 9842 6009 or
Mob: 0417 952 899
Stephanie Morrigan, Clinical Psychologist
Tel: 9842 2006 or
Mob: 0419 941 833
Ros Watson, Psychologist Mob: 0419 905 675
Elizabeth Gray (Art Therapy)
Mob: 0438 056 330
6.3
Illness and Serious Personal or Family Matters
If you believe that illness, family responsibilities or other unforeseen circumstances have had a
negative effect on your study causing you to perform at less than your ability, you can seek
special consideration.
If the issue is minor and you only require a short extension for an assignment, you should speak
with your UWA tutor or Curtin lecturer in the first instance before the due date of the assignment.
Depending on the nature of the assignment and the academic department’s practice, you may
have to make a written application for special consideration and provide a medical certificate.
If the matter is more serious or likely to affect your studies for a long period, you will need to
make a formal application for special consideration or deferred assessment. Formal applications
are always required for exams.
UWA:
Special Consideration Form
www.studentadmin.uwa.edu.au/welcome/forms
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Curtin:
Deferred Assessment Policy
www.examinations.curtin.edu.au/students/sup_exam.cfm
Application for Deferred Assessment:
www.students.curtin.edu.au/administration/forms.cfm
6.4
Financial Assistance
Loans and scholarships are available to help students who are struggling financially. Financial
officers (both university and guild based) are available to provide assistance.
UWA
Student Services
Web: www.studentservices.uwa.edu.au
Email: student.finance@uwa.edu.au
Phone: 6488 3547
Guild
Web: Email: enquiries@guild.uwa.edu.au
Phone: 6488 2295
Scholarships
www.scholarships.uwa.edu.au and www.albany.uwa.edu.au (under ‘current students’ link)
Curtin
Scholarships & Financial Aid
Web: www.scholarships.curtin.edu.au/
Phone: 9266 2992
Email: scholarships@curtin.edu.au
6.5
Guild
Web:
www.guild.curtin.edu.au/index.php/en/finan
cial-assist
Email: reception@guild.curtin.edu.au
Phone: 9266 2900
Careers
Careers centres can help with resume writing skills, job search skills and interview techniques.
The Centre has a number of books. More information is available online.
UWA: www.careers.uwa.edu.au
Curtin: www.careers.curtin.edu.au
6.6
Student Travel Concession Card
Full time students can apply for a Transperth Tertiary Smartrider travel card. Please see the front
counter for an application form, which must be signed by an Albany Centre staff member and
posted to Transperth with a $5 card fee.
7. USEFUL WEBSITES
Albany Centre (UWA) – this is your homepage on the university computers
www.albany.uwa.edu.au
Appeals against Academic Assessment (UWA)
www.secretariat.uwa.edu.au/home/policies/appeals
Business School (Economics & Commerce) (UWA)
www.biz.uwa.edu.au
Centrelink
www.centrelink.gov.au
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Charter of Student Rights (UWA)
www.secretariat.uwa.edu.au/home/policies/charter
Commonwealth support for study
www.studyassist.gov.au
Curtin University (Curtin)
www.curtin.edu.au
Curtin University - School of Education, Regional Education (Curtin)
www.humanities.curtin.edu.au/schools/EDU/regional
Equal Opportunity and Affirmative Action Policy (UWA)
www.hr.uwa.edu.au/policies/policies/equity/equal-opportunity
E-mail (UWA)
www.uwa.edu.au/webmail
Faculty Handbooks (UWA)
www.handbooks.uwa.edu.au
Faculty of Arts, Humanities & Social Sciences (UWA)
www.arts.uwa.edu.au
Faculty of Engineering, Computing & Mathematics (UWA)
www.ecm.uwa.edu.au
Faculty of Science (UWA)
www.science.uwa.edu.au
Guild (Curtin)
www.guild.curtin.edu.au
Guild (UWA)
www.guild.uwa.edu.au
Intellectual Property (UWA)
www.universitypolicies.uwa.edu.au/search?method=document&id=UP07%2F49
International Centre (UWA)
www.international.uwa.edu.au
Library (Albany Public)
www.library.albany.wa.gov.au
Library (Curtin)
www.library.curtin.edu.au
Library (UWA)
www.library.uwa.edu.au
Map of Bentley campus (Curtin)
www.properties.curtin.edu.au/discover/maps/index.cfm
Map of Crawley campus (UWA)
www.maps.uwa.edu.au/crawley
MyUWA
www.uwa.edu.au/myuwa
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MyUWA is a web portal, or online gateway, that provides users with personalised access to
important applications and information services, essential to study and research at UWA.
MyUWA is intended to become the "one stop shop" for access to the university's online services
and allows students to create a personalised gateways to:









Read and send email from the student email system;
Link to a unit's LMS course, CMO list or LCS recordings;
Check your personal timetable for lecture and tutorial times;
Review your Internet usage quota;
Upload and download files from your student storage area;
Read news and official university announcements;
Search for books or journal articles using many of the Library's search tools, including the
catalogue and SuperSearch;
Add personal bookmarks and RSS news feeds.
Plus much more...
Oasis (Curtin)
www.oasis.curtin.edu.au
Past exam papers (UWA)
www.library.uwa.edu.au/library_services/examination_papers
Scholarships (UWA)
www.scholarships.uwa.edu.au
Student Portal (UWA) – includes Student Connect, Pheme, ipoint and other pages
www.studentadmin.uwa.edu.au/welcome/student_connect
Student Administration (UWA)
www.studentadmin.uwa.edu.au
Student Grievance Resolution Policy (UWA)
www.secretariat.uwa.edu.au/home/policies/griev?f=145100
Information Services (UWA)
www.is.uwa.edu.au
Student Services (UWA) – includes counselling, diversity & transition and more
www.studentservices.uwa.edu.au
UWA Sports & Recreation Centre (UWA)
www.sport.uwa.edu.au
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8. ALBANY CENTRE STAFF
Jennifer O’Neil is the Centre’s Director. Jennifer is happy to discuss with you any matters
relating to your studies, including any difficulties you might encounter.
Email:
Jennifer.Oneil@uwa.edu.au
Paula Phillips is the Manager, Development and Operations. Paula is the person to contact
regarding scholarships. Email: Paula.Phillips@uwa.edu.au
Rodney Russell is the Centre’s Computer Support Officer. If you have any problems with
technology that front office staff are unable to assist with and Rodney is not at the Centre please
e-mail Rodney at the Albany IT Helpdesk: ithelp-albany@uwa.edu.au
Jill Elliott is the Administrative Officer. Please see Jill about enrolments/change of enrolment,
exams, timetables and any other administrative or personal matters that might affect your studies.
Jill works Monday – Thursday. Email: Jill.Elliott@uwa.edu.au
Veronica Dayman is the Administrative Assistant and Personal Assistant to the Director. She is
the person to see if you have any problems accessing your lectures and if you come across any
problems with the lecture recordings or require a parking permit, locker or headset. If you need
information regarding library resources, or if you require any assistance with the Centre’s
computers, or would like to make an appointment with the Director.
Email: Veronica.Dayman@uwa.edu.au
Lisa York works on Fridays as the Administrative Assistant on the front counter. Please contact
Lisa for any front office administrative queries. Email: Lisa.York@uwa.edu.au
The Albany Centre Staff welcome you and wish you well with your studies.
Please do not hesitate to contact us if you have any queries.
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