BISI 3230 Spring 2006
Quiz 1
Name: ______________________________________________ Course Section: ______
Multiple Choice: Circle the letter corresponding to your choice of the right answer (1 point each)
1.
Interrelated components working together to collect,
process, store, and disseminate information to support
decision making, coordination, control, analysis, and
visualization in an organization best defines:
a. informal system.
b. business functions.
c. business processes.
d. standard operating procedures.
e. information system.
2.
A broad-based understanding of information systems
that includes behavioral knowledge about organizations
and individuals using information systems as well as
technical knowledge about computers best defines:
a. computer literacy.
b. organizational literacy.
c. technical literacy.
d. information systems literacy.
e. behavioral literacy.
3.
Powerful worldwide changes that have altered the
business environment include:
a. globalization.
b. rise of the information economy.
c. transformation of the business enterprise.
d. emergence of the digital firm.
e. All of the above
4.
The technical approach to information systems
includes:
a. psychology.
b. sociology.
c. economics.
d. management science.
e. accounting.
5.
An organization where nearly all significant business
processes and relationships with customers, suppliers,
and employees are digitally enabled and key corporate
assets are managed through digital means best defines:
a. formal system.
b. computer-based information system.
c. knowledge-based firm.
d. enterprise system.
e. digital firm.
6.
The behavioral approach to information system
includes:
a. sociology.
b. computer science.
c. operations research.
d. management science.
e. accounting.
7.
Formal systems rest on:
a. hierarchical management techniques.
b. meaningful information and participatory
management.
c. good managerial control and communication.
d. manual compilation of data and dual checking.
e. accepted and fixed definitions of data and
procedures, operating with predefined rules.
8.
Streams of raw facts representing real world events and
are shaped into meaningful and useful form for decision
making purposes is called
a. a databank.
b. feedback.
c. knowledge.
d. information.
e. Statistics
9.
Information systems that rely on computer hardware
and software for processing and disseminating
information best describes:
a. computer-based information systems.
b. digital markets.
c. electronic commerce.
d. formal systems.
e. management information systems.
10.
What is the section of this course (BISI 3230.?) that
you are enrolled?
a. 01
b. 02
c. 03
d. 04
e. 80
BISI 3230 Spring 2006
Quiz 2
Name: ______________________________________________ Course Section: ___
1. Information systems can be defined by
organizational level and:
a. organizational function.
b. the cost of equipment and training.
c. the educational requirements needed to use them.
d. analytical reporting ability.
e. user support functions.
2. Transaction processing systems (TPS) operate at the:
a. management level.
b. strategic level.
c. decision-support level.
d. operational level.
e. knowledge level.
3. Operational-level systems:
a. monitor the elementary activities and transactions
of the organization.
b. support knowledge and data workers in an
organization.
c. support the monitoring, controlling, decisionmaking and administrative activities of middle
management.
d. support long-range planning activities.
e. support financial and resource planning activities.
4. An example of an operational-level system is:
a. one to record the number of hours worked each day by
employees on the factory floor.
b. CAD.
c. decisions about the design of future products.
d. reports where sales fall below anticipated levels by
territory.
e. All of the above.
5. Which of the following types of users are
characteristic of an ESS?
a. Operations personnel; supervisors
b. Middle managers
c. Professionals; staff managers
d. Senior managers
e. Customers
6. Which of the following is not a major functional
category of TPS?
a. Sales/marketing
b. Manufacturing/production
c. Finance/accounting
d. Human resources
e. Economics
7. Information systems at the organization’s
management level that combine data and
sophisticated analytical models or data analysis
tools to support semistructured and unstructured
decision making best describes:
a. management information systems.
b. artificial intelligence systems.
c. transaction processing systems.
d. executive support systems.
e. decision support systems
8. Finance and accounting systems keep track of:
a. manpower requirements for meeting long-term
business plans.
b. financial assets and fund flows.
c. supply chain and computer resource management.
d. financial information external to the firm.
e. sales records.
9. Forms of global business organization include:
a. multinationals.
b. franchisers.
c. transnationals.
d. domestic exporters.
e. All of the above
10. A company that controls finances in the home country
and decentralizes production, sales, and marketing
operations to other countries is using:
a. the domestic exporter strategy.
b. the transnational strategy.
c. the multinational strategy.
d. the franchising strategy.
e. None of the above
BISI 3230 Spring 2006
Quiz 3
Name: ______________________________________________ Course Section: ___
1. The interaction between information technology and
organizations is influenced by:
a. organizational structure.
b. standard operating procedures.
c. politics and culture.
d. environment and management decisions.
e. All of the above
2. According to Weber, bureaucracies are prevalent because:
a. they are impartial.
b. authority is limited by abstract rules.
c. they are the most efficient form of organization.
d. they develop standard operating procedures.
e. people are most comfortable with the expected.
3. Which of the following is an example of a
professional bureaucracy?
a. Fortune 500 firm
b. School system
c. Midsize manufacturing firm
d. Small start-up business
e. Consulting firm
4. CIOs are:
a. highly-trained technical specialists who write
computer software instructions.
b. specialists who translate business problems and
requirements into information requirements and
systems.
c. leaders of the various specialists in the information
systems department.
d. in charge of the information systems function in the
firm.
e. representatives of departments outside the information
systems group for whom applications are developed.
5. By making it worthwhile for firms to contract with
external suppliers instead of internal sources,
information technology can reduce:
a. transaction costs.
b. end user support requirements.
c. management control spans.
d. All of the above
e. None of the above
6. Because it makes it easier for managers to oversee a
greater number of employees, information technology can
reduce:
a. transaction costs.
b. interdepartmental conflicts.
c. agency costs.
d. information retrieval costs.
e. None of the above
7. ___________________ roles are descriptions of
situations wherein managers act as figureheads and
leaders for the organization.
a. behavioral
b. Informational
c. Interpersonal
d. Managerial
e. Agency
8. The view that firms grow larger because they can conduct
marketplace transactions internally more cheaply than
they can with external firms in the market place is called
the:
a. agency theory.
b. virtual organization theory.
c. informational access theory.
d. transaction cost theory.
e. internal business transaction theory.
9. The act of defining the long-term objectives,
resources, and policies of an organization is called:
a. structured decision-making.
b. management.
c. policy.
d. strategic decision-making.
e. operations.
10. A(n) _________ decision is a nonroutine decision in
which the decision maker must provide judgment,
evaluation, and insights into the problem definition.
a. structured
b. unstructured.
c. policy.
d. political.
e. operations.
BISI 3230 Quiz 4 Spring 2006
Name: ______________________________
Section:___________________
1.
The Internet shrinks:
a. survival potential in banks.
b. symmetrical relationships between businesses.
c. information asymmetry.
d. time and money factors in financing.
e. the size of established companies.
2.
A measurement of the depth and detail of information
that a business can supply to the customer as well as
information the business collects about the customer
best defines:
a. reach.
b. intensity.
c. micromarketing.
d. richness.
e. channel leveling.
3.
A measurement of how many people a business can
connect with and how many products it can offer
those people best defines:
a. reach.
b. intensity.
c. micromarketing.
d. richness.
e. channel descriptor.
4.
Which of the following Internet business models
provides a digital environment where buyers and
sellers can meet, search for products, display
products, and establish prices for those products?
a. Portal
b. Virtual community
c. Online marketplace
d. Transaction broker
e. Online service provider
5.
eBay is an example of:
a. a click-and-mortar business.
b. consumer-to-consumer electronic commerce.
c. business-to-consumer electronic commerce.
d. an online community.
e. online syndication.
6.
Consumers selling goods and services electronically
to other consumers best describes:
a. disintermediation.
b. consumer-to-consumer electronic commerce.
c. mobile commerce.
d. business-to-consumer electronic commerce.
e. consumer networking.
7.
A system that enables users to make
micropayments and purchases on the Web by
accumulating a debit balance on their credit card or
telephone bill best describes:
a. smart card.
b. accumulated balance payment system.
c. accumulated deferral system.
d. digital cash.
e. peer-to-peer payment system.
8.
The removal of organizations or business process
layers responsible for certain intermediary steps in a
value chain is called:
a. disintermediation.
b. reintermediation.
c. customer self-service.
d. pure-play.
e. dynamic provision.
9.
The shifting of the intermediary role in a value
chain to a new source is called:
a. disintermediation.
b. reentrance.
c. reintermediation.
d. intermediary relocation.
10. Which of the following is not a major e-commerce
category?
a. B2B
b. B2C
c. C2C
d. S2B
e. all of the above
e.
distributor displacement.