Dmitri Thorpe
3302 Old Dawson Road, Albany GA 31721 (229) 888-5302
DJThorpe0927@Bellsouth.net
PROFILE
Talented IT Director with multiple certifications and over ten years of progressive responsible IT experience.
Expertise includes: multi-platform environments, LAN/WAN, Windows 95/98/NT/2000/2003 systems,
Microsoft Exchange, switches, routers, and frame relay. Reputation for leadership, high energy work ethic and a
commitment to customer service. Available for relocation and travel.
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KEY SKILLS
Network Administration
LAN/WAN (Frame Relay, ATM, 56K, T1, T3)
Web/Internet
VoIP
Wireless
Disaster recovery and security
CRM
Productivity/Efficiency Increases
Cost Containment/ Budgeting
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TRAINING & OTHER CERTIFICATIONS
Cisco Aironet 1200 WLAN Fundamentals
Cisco Wireless Technology Course
Cisco High Security, High Capacity Wireless Networks
Cisco CCNA
CCNP Track: ICND BSCN BCMSN BCRAN, CIT
Cisco Router and Switch Installation, Maintenance and Internetworking Courses
MCSE
ATM Certified
Compaq ACE
ITIL Certified
EDUCATION
Bachelors of Science Degree - MIS
Associates Degree - MIS
Excelsior College, New York, NY
Catonsville CC, Catonsville, MD
References Available Upon Request
SPECIFIC NETWORK SKILL AND EQUIPMENT EXPERIENCE
DATACOM AND IP
 Datacom services provisioning and maintenance (T1.5, Frame Relay, T45, etc.)
 Customer premise (Cisco) router equipment specification and design
 Design of service provider Central Office copper, fiber and equipment installation
 Direction of customer premise copper, fiber and coax installations
 Cisco switch hands-on port configuration (6500, 4000, 3600 and 2900 models)
 Cisco IP addressing, subnetting, masking, routing and switching technologies
 Contractor management: “creative” design solutions, install specifications, scheduling
Voice, VoIP
 Avaya Intuity, Defiinity, 8700, G600 technician interface and LAN connectivity
 Aspect
 Cisco Call Manager
WIRELESS
 Direction of WLAN survey, installation and configuration
 WLAN hands-on: network management, RF site survey and PC troubleshooting
 Funds allocation for wireless indoor & outdoor service, equipment and training
 WLAN design solution and AP, antenna specification
 Cisco CB21 WLAN Card and Site Survey Tool
 Cisco Aironet 1231, 1232 WLAN Access Point configuration
 Cisco Airespace 1100 WLAN Access Point specification and installation
 Cisco Airespace 4400 Controller and WCS specification and set up
 AirMagnet Propak Site Survey Tool HP 5500 set up and usage
COMPUTER
 Windows 98, 2000, XP installation and support
 PC laptop hardware, application and software installation, upgrade and construction
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RELOCATION AND TRAVEL PREFERENCES
Travel preference 30% or less
Location preferences: Continental US
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AWARDS AND COMMUNITY SERVICE
Comcast Circle of Success Team Award 2001
Comcast CBG Employee of the Month September 2001
General Managers Award of Distinction
Big Brothers of America
YMCA of Central Maryland (Board Member) 2003
Boy’s and Girls Club of Central MD (Board Member) 2000
PROFESSIONAL EXPERIENCE
Habitat for Humanity International - Americus, GA
Senior Network Engineering Manager
Oct 2005 – Present
 Provide management with timely, accurate, and relevant information about the status of
projects, personnel and activities within the team.
 Preparation of annual IS operating and capital budget with supporting control measures
to stay within the specified budget limits.
 Establish guidance for personal computer hardware and software acquisitions and their
uses within the organization.
 Facilitate the upgrading of staff knowledge of network, software, system development,
project management, programming languages, tools, techniques, and customer service
skills.
 Identify ongoing “continuous improvement” projects that should be undertaken and
resourced.
 Responsible for establishing policies, standards, practices and security measures to
ensure compliance with accepted industry practice and protect I/S-controlled assets
 Spearhead the evaluation, selection and final approval of all infrastructure hardware and
software needs and modifications.
 Negotiate price discounts from vendors for computer and computer related equipment
and software.
 Supervise the coordination and support of wireless and cellular networks.
Comcast Cable – Baltimore, MD
MD/DE Senior Regional Director of IT
Jan 2003 – Sept 2005
 Responsible for coordination and implementation of IT strategies with Comcast IT Data
Centers.
 Guide the operations of existing LAN environments and telecommunications in the areas
of customer service, technical, operations and administration.
 Ensure that an optimal level of IT training, current technology and techniques are
maintained within a two state region.
 Work closely with Region/System IT management to evaluate IT needs in order to
forecast future budgetary needs.
 Provide consultative support and direction to IT personnel in order to aid productivity and
foster teamwork.
 Proactively monitor network infrastructure with an emphasis on network security, disaster
recovery and network performance to ensure that a secure and reliable IT environment is
maintained.
Comcast Cable – Baltimore, MD
IT Manager
Jan 2001 – Dec 2003
 Responsible for Call Center (Lucent PBX and ASPECT switches) and billing systems
that impact over 120,000 Comcast customers daily.
 Developed strategic and tactical plans for management. Reported on Information
Technology projects.
 Managed LAN/WAN installation, configuration, and support of Ethernet network, for
over 200 internal clients.
 Designed voice and data system to minimize network redundancy and maximize
customer service uptime.
 Created IT trouble ticket system to help address user issues quickly and provide a
historical log of problems resolved.
 Evaluated and developed plans to deliver training on Information Technology and
related emerging technologies.
 Developed and coached two IT System Analysts and two IS Computer Operators.
 Analyzed products and recommend acquisition of new software, technology or
applications.
Comcast Cable – Baltimore, MD
Lead System Analyst
Jan 1998 – Dec 2000
 Maintained all servers, switches, and routers in the Chesapeake Bay Group LAN/WAN
Environment and monitored daily system needs.
 Provided oversight for all CBG phone systems equipment and call flow management.
 Supplied internal customer service and provided maintenance, education, and
software/hardware support to all users.
 Served as liaison between regional offices and corporate headquarters.
Fila USA – Sparks, MD
Senior IT Tech
July 1996 – Dec 1997
 Maintained all servers, desktop and laptop PC hardware and all printers for over 1000
users at corporate headquarters.
 Performed all level II help desk functions including troubleshooting software
applications.
 Resolved problems with corporate LANs and WANs using a variety of operating
systems.