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COURSE OVERVIEW
Data Center Operational Management (DCOM)
DAY 1
SESSION
Introduction
9.00 – 9.30
Understanding
the green
agenda and
metrics
9.30 – 10.30
Building
Management
Systems and
monitoring
CONTENTS
● Introduction to the subject
● Why do data centers fail? A review of published data
center failure tables and Capitoline’s own analysis of
failure modes
● PUE and DCiE
● The Green Grid
● Energy Star
● LEED/BREEAM schemes
● US Environmental Protection Agency
● EU Code of Conduct & Best Practice
● TUI and CADE
● Power and CO2 relationships
● What is a BMS?
● What should be monitored and when
● EU Code of conduct requirements
● Bringing it all together with a Control Room
CLASS ACTIVITIES
Exercise 1
Calculate DCiE, PUE
and UPS efficiency?
What is the Tier
rating?
10.45 – 11.45
Improving rack ● Ideal rack layouts and hot aisle/cold aisle models
and
floor ● Optimizing equipment layout within a rack
layout
● Cabling: how not to make a mess
● Correcting layout to improve energy efficiency
11.45 – 12.45
Improving
● Amps, volts, kW, kVA and power factor
Power
● What is 3 Phase?
Efficiency
● Balancing your phases!
● How to make energy savings in the power system.
1.45 – 2.30
● Why does power factor matter?
Understanding
the power flow
2.30 – 3.30
Capacity
Management
Exercise 2
What’s wrong? Fault
in real examples?
Exercise 3
Is this 3 phase load
Balanced?
● The energy train from mains input to the rack, in block
diagram form
● Essential block diagram items e.g. generators, UPS,
batteries, PDU etc
● N, N+1 and 2N models
● Typical power problems and how to avoid them
● Understanding Capacity Management
● How does poor capacity management effect resilience?
● What can happen if you get it wrong?
Exercise 4
How long until my
room overheats?
3.45 – 5.00
*BREAKFAST 8.15am | LUNCH 12.45pm | HI-TEA 3.30pm
MASTERPLAN MYCENTER SDN BHD (838045-H)
COMPUTER EXCHANGE 2 (CX2) 3552, JALAN TEKNOKRAT 6, 63000 CYBERJAYA SELANGOR MALAYSIA
T : 603-83181591 | F : 603-83182458 | E : training@mymmc.net | W : www.mymmc.net
2
Data Center Operational Management (DCOM)
DAY 2
SESSION
Correct
operational
procedures and
documentation
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9.00 – 10.30
Security
requirements
10.45 – 11.30
Data Center
Audits
CONTENTS
CLASS ACTIVITIES
IT technical policies & Asset register
Visitor and security policy
Building operational settings
Critical alarms and settings
Maintenance plans & Incident management
Call list & Permit to work
Site H&S manual & Change control and work orders
Fire safety plans, detection and alarms
Staff and contractor proof of competence
Disaster recovery plan
Housekeeping & Responsibilities in the Data Center
Labeling & Signs
TIA 942 security definitions
British Government Policy framework
BICSI 002 standard
Payment Card Industry security standard
Access control
CCTV
Visitor and security policy
How do you manage external audits internally?
What do we audit against?
What do you want to achieve through audit?
Exercise 5
Analyzing the results
of an audit
11.30 – 12.30
Business
Continuity and
Disaster
Recovery
2.00 – 2.45
Consolidation &
moves/upgrades
2.45 – 3.30
ISO 27000 series
● BS25777
● NFPA 1600
● Combining good design and procedures to ensure
business continuity
● Defining DR requirements
● Defining a DR plan and rehearsing it
● Communicating with customers and stakeholders
● Sizing the DR facility
● Why consolidate?
● What are the benefits?
Feedback
● What are the problems?
Final exam
● What to consider.
*BREAKFAST 8.15am | LUNCH 12.30pm | HI-TEA 3.30pm
MASTERPLAN MYCENTER SDN BHD (838045-H)
COMPUTER EXCHANGE 2 (CX2) 3552, JALAN TEKNOKRAT 6, 63000 CYBERJAYA SELANGOR MALAYSIA
T : 603-83181591 | F : 603-83182458 | E : training@mymmc.net | W : www.mymmc.net