Amber Stephenson, Ph.D. C: 717-778-1237 228 West Imperial Drive Aspers, PA 17304 amber.stephenson@temple.edu H: 717-677-7637 EDUCATION Ph.D. Indiana University of Pennsylvania, Harrisburg, PA January 2013 Administration and Leadership Studies (ALS) Dissertation: “The Effect of Brand Identification on Alumni Donor Behaviors” M.P.H. West Chester University, West Chester, PA May 2005 B.S. Ursinus College, Collegeville, PA May 2003 Health Care Administration Thesis: “Cultural Competence in the Healthcare Workplace” PROFESSIONAL EXPERIENCE Director/Senior Research Associate July 2013 – Present Temple University - Nonprofit Evaluation, Services & Training (NEST), Harrisburg, PA Co-created online International Nonprofit Training & Leadership (INTL) certificate program with the Temple Japan campus to launch January 2015. Manage all research, evaluation, capacity-building, and training activities conducted by Temple NEST. Determine appropriate research design for all projects based on client needs. Statistically analyze data and create reports for funding agencies. Secured over $270,000 in grants/contracts to date, with 3 offering 4 year renewals; authored grants, and through close analysis of an existing grant located additional funding that increased Temple’s portion by $165,000. Allocated work flow for projects like $576,000 organizational capacity building grant, etc. Elicit new business through networking channels and community partnerships such as$65,000 contract for prevention program evaluation, $11,000 organizational capacity building contract, $8,000 tri-county United Way community assessment, and $34,000 PDE program contract. Recruited by Temple College of Public Health to participate in SAMHSA multi-year research grant as research and data consultant. Supervise three master’s level full-time professionals, two master’s level consultants, and one volunteer with an MBA. Adjunct Instructor Alvernia University, Master of Arts in Organizational Leadership Program, Reading, PA Research Methods Social Theory January 2015 – May 2015 August 2014 – December 2014 Adjunct Instructor Temple University, College of Education & GenEd Program, Harrisburg, PA Interpersonal Communications – AOD0836 First Year Seminar II First Year Seminar Program Analyst Pennsylvania Department of Public Welfare, Harrisburg, PA August 2014 – December 2014 January 2014 – May 2014 August 2013 – December 2013 January 2008 – July 2013 Primary analyst for the SelectPlan for Women federal demonstration waiver. Analyzed state-wide women’s health data to determine abnormalities and program usage. Developed data collection instrument for annual recipient survey. Orchestrated survey implementation, coordinated the processing methodology, and managed the statistical analysis of the results. Extracted, analyzed, and evaluated statistical data for the PA Children with Disabilities annual report for the Senate and House of Representatives. Reviewed federal/state legislation and policy to assess potential impact on programs. Contractor – Data Analyst Indiana University of Pennsylvania, Dixon Center, Harrisburg, PA May 2011 – October 2011 Entered, cleaned, analyzed, and summarized US National Guard training seminar survey data. Conducted factor analysis and other statistical techniques to find patterns of response. Summarized participant reactions to seminars and facilitators. Generated report containing the results of the analysis. Graduate Assistant– Web Maintainer/Grant Writer Indiana University of Pennsylvania, Dixon Center, Harrisburg, PA September 2009 – May 2012 Rejuvenated website by regularly updating with fresh information. Wrote $1,000 marketing materials grant; created pamphlets and additional media for Research Training Center (RTC). Located funding opportunities. Prepared grant narratives for sponsored research projects. 10 hr/week. Community Education Specialist Survivors, Inc., Gettysburg, PA August 2007 – December 2007 Designed curriculum for 8 week (64 hour) Sexual Assault/Domestic Violence Counselor training course including itinerary, handbook, and instructional materials. Demonstrated prevention information in 7 county school districts. Maintained relationships with various contacts for collaborative efforts. House Operations Hampshire College, Amherst, MA August 2006 – June 2007 Managed the daily operation of residence hall service area. Supervised 9 paraprofessional staff members, maintained student records, handled staffing, scheduling, key distribution, facility maintenance, and safety code monitoring. Maintained $4,000.00 facility budget and $8,000.00 programming budget. PUBLICATIONS Peer-Reviewed Journal Articles Stephenson, A. L. & Yerger, D. B. (2014). Optimizing alumni engagement: The effect of brand identification on alumni donation behaviors. International Journal of Education Management, 28(7). 765-778. Stephenson, A. L., & Bell, N.M. (2014). Motivation for alumni donations: a social identity perspective on the role of branding in higher education. International Journal of Nonprofit and Voluntary Sector Marketing, 19(3), 176–186. Stephenson, A. L. & Yerger, D. B. (2014). Does brand identification transform alumni into university brand advocates? International Review on Public and Nonprofit Marketing, 11, 243–262. Stephenson, A. L. & Yerger, D. B. (2014). The role of satisfaction on alumni perceptions and supportive behaviors. Services Marketing Quarterly, 37(1), forthcoming. Bell, N.M., & Stephenson, A. L. (2014). Variation in motivations by running ability: Using the theory of reasoned action to predict attitudes about running 5K races. Journal of Policy Research in Tourism, Leisure and Events, 6(3), 231-247. Stephenson, A.L. (2013). The role of organizational identity in the YMCA rebrand of 2010. Sociological Perspectives, 29(1), 101-119. Works Submitted for Publication & Works in Progress Stephenson, A.L. (2014). Seeking evidence-based program status: A noble quest or impractical plight? Manuscript submitted for publication. ~ Stephenson 2 ~ Stephenson, A. L., Heckert, D. A., & Yerger, D. B. (2014). College choice and the university brand: Exploring the consumer decision framework. Manuscript submitted for publication. Stephenson, A. L., & Yerger, D. B. (2015). How first-year college student expectations shape brand identification. Manuscript in progress. Stephenson, A. L. (2015). The impact of rapid technological advances on nonprofit organizational identity. Manuscript in progress. CONFERENCE PRESENTATIONS & LECTURES Program Evaluation. International Nonprofit Training & Leadership Program (online), Temple University Harrisburg, PA, October, 2015 (forthcoming). Making an Impact: Leadership Development and the Branch Campus Model Worldwide, Panel contributor at International Leadership Association Annual Meeting, San Diego, CA, November, 2014. Seeking Evidence-based Program Status: A Noble Quest or Impractical Plight? ARNOVA Annual Meeting, Denver, CO, November, 2014. Program Evaluation. Nonprofit Management Training Program, Temple University Harrisburg, PA, November, 2013. The Role of Leadership in Change. Panel contributor at the Pennsylvania Sociological Society Annual Meeting in Schuylkill Haven, PA, October, 2012. Organizational Identity and the Rebranding of the YMCA. Lecture presented at the PASSHE Research Symposium in Harrisburg, PA, April, 2012. SelectPlan for Women. Presentations given at Bureau of Policy, Analysis and Planning Meetings in Harrisburg, PA, Year 2 in December, 2010; Year 1 in March, 2010; Evaluation Plan in June, 2009. Health Insurance and Student Satisfaction Rates. Poster presented at the Academy Health Annual Research Meeting in Boston, MA, June, 2005. Cultural Competence in the Healthcare Workplace. Poster presented at the College of Physicians of Philadelphia in Philadelphia, PA, May, 2005. HONORS & AWARDS Most expedited completion of the ALS Ph.D. program to date, Indiana University of Pennsylvania – 2013 Nominated Attendee Governor’s Leadership Conference for Women, Bureau of Policy, Analysis & Planning – 2011 Phi Kappa Phi honors organization inductee, Indiana University of Pennsylvania – 2011 23rd Annual Doctoral Fellowship Award, Indiana University of Pennsylvania – 2010 State Health Improvement Plan Research Competition 3rd Place, Department of Health – 2005 Susan B. Cotrell Leadership Award, Ursinus College – 2003 PROFESSIONAL MEMBERSHIPS Academy of Management (AOM), International Leadership Association (ILA), Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA), Pennsylvania Sociological Society ~ Stephenson 3 ~ TECHNICAL COMPETENCIES Certificate in Virtual Teaching (Temple University, 2014), STATA, SPSS, MyStat, Access, Excel, Word, Publisher, Power Point; CMS, NVU; Qualtrics, Moodle, D2L, Banner; WebEx TEACHING INTERESTS Management, organization theory, leadership theory, organizational culture and identity, interpersonal communications, nonprofit management, program evaluation, program planning, sociology of consumerism, and quantitative, qualitative, and survey research methods CAMPUS SERVICE & LEADERSHIP Masters of Nonprofit Management Planning Committee, Member, Temple University Doctor of Management Planning Committee, Curriculum Designer, Temple University Masters of Public Policy Planning Committee, Member, Temple University Hiring Committee, Chair, Research Associate (three vacancies) Hiring Committee, Member, LAN Administrator, Temple University PA Department of Aging Grant Program, Reviewer, Temple University Phi Kappa Phi honors organization, Vice President, Indiana University of Pennsylvania Safe Space Committee, Founding Member, Western New England University 2015 – 2013 – 2013 – 2014 2013 – 2014 2013 – 2014 2011 – 2012 2005 – 2007 AUTHORED GRANT PROPOSALS & CONTRACTS Year 2015 Amount $163,302 INTL Program Project Funder PA Department of Community and Economic Development Dauphin County Department of Drug and Alcohol Services The Foundation for Enhancing Communities Adams County Community Foundation Outcome Pending 2015 $22,000 Central PA Addictions Conference 2014 $25,000 Early Education Evaluation 2014 $39,375 County Needs Assessment 2014 $40,000 Nonprofit/NGO Management Collaboration Adolescent Sexual Health Initiatives United States – Japan Foundation Funded 2014 $25,955 2014 $428,589 Pennsylvania Department of Education Funded National Institute of Justice Not funded $220,000 Adult Financial Exploitation: A Perpetrator Analysis Adult Financial Exploitation 2014 National Institute on Aging Not funded 2014 $4,000 INTL Program Temple University International Affairs Not funded 2014 $8,000 Tri-county Community Assessment United Way of the Capital Region Funded 2014 $34,381 Adolescent Sexual Health Initiatives Pennsylvania Department of Education Funded 2013 $11,008 Curriculum Evaluation Family Health Councils of Central PA Funded 2013 $65,000 Evaluation Services Dauphin County Department of Drug and Alcohol Services Funded ~ Stephenson 4 ~ Funded Funded Funded