Career Services
Self-Assessment Guide
Final Report
PART ONE: MISSION
WHAT IS THE PROGRAM MISSION?
Career Services mission is to assist students, alumni, and community members discover, develop, and
decide on career, education, and employment decisions by providing programs, resources and
opportunities.
HOW DOES THE MISSION EMBRACE STUDENT LEARNING AND DEVELOPMENT?
Careers services provide students, alumni, and community members the opportunity to explore
personal and career goals with the career counselor. The career counselor is available to assist with
career and goal planning, job interviewing skills, resume writing, dressing for success, and choosing a
college major.
Career Services encourages students to participate in a number of activities that promote both student
learning and development. Some of the activities include the Major’s Fair, the Career Fair, Dress 4
Success Workshop, and Resume Writing 101 Workshop.
IN WHAT WAYS DOES THE PROGRAM MISSION COMPLIMENT THE MISSION OF THE INSTITUTION?
The career services’ mission compliments the mission of the institution by providing the students,
alumni, and community with opportunities to explore various majors, and careers and providing them
with access to resources to make sound life decisions.
ASU Beebe Mission
“Transforming lives through quality learning experiences.”
Student Services Mission
“Engaging and empowering students to succeed in and beyond the classroom through student-centered
communities.”
Table 1: Mission Review Results
Criterion Measures
1.1
CS mission includes assisting students and other designated clients in developing, evaluating, and
implementing career, education, and employment plans.
1.2
CS:
Average
Rating
3.33
1.2.1
is a resource to the institution on career and workplace issues and employment and workforce data
1.2.2
develops productive relationships with faculty members, administrators, staff, employers, and other external
constituencies
1.2.3
Supports institutional outcomes assessment and relevant research endeavors.
0.66
1.3
CS develops, disseminates, and regularly reviews its mission.
0.66
1.4
CS implements its mission.
2.66
1.5
The mission statement is consistent with that of the host institution.
3
1.6
The mission statement is consistent with professional standards.
1
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2.33
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1.7
CS incorporates learning and development outcome domains in the mission statement.
1.8
CS considers the needs of all their constituencies when designing the program and delivering services to
designated clients.
1.9
CS promotes awareness within the institution of the array of domestic and global occupations and the need
for and nature of career development over the lifespan.
2
2.33
1
The Overall average rating of Part 1: Mission of the self assessment is 2, indicating that the criteria are Minimally
Met.
Areas Requiring Follow-Up:
1. Career Services does have a mission statement, goals, and student leaning outcomes in place
however, student learning outcomes are not written with the mission statement.
2. Also, there is not a written policy or practice in place that Career Services reviews its mission
statement to make sure that is consistent with professional standards.
3. Lastly, Career Services has not disseminated the mission statement so others are aware of its
mission.
Action Plan:
1. State Learning outcomes in the mission statement.
2. Create a policy that the mission statement is reviewed regularly and stays consistent with
professional standards.
3. Disseminate mission statement.
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
PART TWO: PROGRAM
1.
What are the primary elements of the program?
Program Goals
Prorkndon
A. Assist students and alumni to explore, choose, evaluate, and implement effective career
development plans.
Encourage students and alumni to utilize experiential opportunities as a means to explore
careers and build career skills.
C. Encourage students and alumni to develop career management skills to enhance their success in
obtaining satisfying career employment and/or further education.
D. Provide opportunities for students and alumni to gain access to a broad range of employers,
employment information, and entrepreneurial opportunities
B.
Program Elements
Major Fair will show case all the majors available at ASU-Beebe, LRAFB, Searcy, and Heber Springs
campuses. The Major Fair will take place in the fall semester of the academic school year.
Career Counseling will provide services to students as it relates to resumes, professional dress and
conduct, interview skills, and filling out employment applications.
Career Fair will host employers that are interested in hiring ASU-Beebe graduates to be held each
spring semester of the academic school year.
Job Choice Magazines is an annual publication that is available for pickup in the Student Success
Office. These magazines have useful information on career planning, job search skills, salary surveys,
and company listings.
Resume Critiquing is a service that is available to the students and alumni. Students and alumni
may have their resumes critiqued by dropping them off in the Student Success Center and allowing
five to seven business days before picking them up. In addition, students may schedule a Resume
Follow-up appointment to discuss suggestions made by the counselor.
Resource Library has a number of careers, company and job-search related resources are available
for students to use in our office during office hours.
2. What evidence exists that confirms the contributions of the program to student
learning and development?
Every student who graduates from ASU-Beebe is required to complete a Graduation Exit
Opinion Survey, which the data is collected and complied.
3. What evidence is available to confirm achievement of program goals?
None exist.
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Self-Assessment Guide
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Table 2: Program Review Results (averaged team ratings)
Criterion Measures
Average
Rating
2.1
CS designs programs and services to assist students and other designated clients to make
career decisions and pursue the skill development necessary to compete in a rapidly
changing, competency-based, global workplace.
2.33
2.2
CS is informed by relevant theories and practices, employment and workforce trends, and
appropriate assessments and evaluations.
1
2.3
CS promotes student learning and development outcomes that are purposeful and holistic
1.66
2.4
CS promotes outcomes which prepare students for:
2.5
2.4.1
satisfying and productive lifestyles
2
2.4.2
work
3
2.4.3
civic participation.
1
CS provides evidence of its impact on the achievement of student learning and development
outcomes in the domains checked. List student learning and developmental outcomes in
space provided.
2.5.1
knowledge acquisition, integration, construction, and application
0.33
2.5.2
cognitive complexity
0.33
2.5.3
intrapersonal development
1.33
2.5.4
interpersonal competence
1.33
2.5.5
humanitarianism and civic engagement
0.33
2.5.6
practical competence
1.33
2.6
CS articulates how it contributes to or supports student learning and development domains not
specifically assessed.
0.33
2.7
CS explores possibilities for collaboration with faculty members and other colleagues
1.33
2.8
CS is:
2.8.1
integrated into the life of the institution
1.66
2.8.2
intentional and coherent
2.33
2.8.3
guided by theories and knowledge of learning and development
2.8.4
reflective of developmental and demographic profiles of the student population
2.8.5
responsive to needs of individuals, diverse and special populations, and relevant
constituencies.
2.9
CS is delivered in a variety of formats.
2.10
CS components are defined, designed, and implemented in alignment with:
2.10.1
career development needs and educational and occupational interests of students and
designated clients
ASU Beebe Career Services
0
0.33
1
2.66
0.66
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2.10.2
current research, theories, and knowledge of career development and learning
2.10.3
contemporary career services standards and practices
2.10.4
economic trends, opportunities, constraints and/or needs of external constituencies
2.10.5
institutional priorities
2.10.6
technological advancements
2.10.7
operational and personnel resources
2.11
Program goals are reviewed and updated regularly.
2.12
Program goals are communicated to stakeholders.
2.13
CS works collaboratively with others to enhance students’ career development and
participation in internships and other experiential programs.
2.14
CS includes intentional marketing and outreach strategies to encourage utilization of services.
2.15
CS includes:
0
0
0
1.66
1.66
1.66
0.33
2.33
2
1.33
2.15.1
career advising, counseling, and education
2.33
2.15.2
information and resources on careers and further education
2.33
2.15.3
job search services
2.15.4
graduate and professional school or further education planning
2.15.5
employer relations and recruitment services
2.15.6
consultation services to faculty and administrators.
2
1.33
3
1.33
Career advising, counseling, and education:
2.16
The institution offers career advising, counseling, and education that assists clients to:
2.16.1
clarify interests, competencies, values, experiences, personal characteristics, and desired
lifestyles using appropriate assessments
2.66
2.16.2
explore occupational, educational, and employment possibilities
2.33
2.16.3
make educational and career decisions and plans based on accurate self-knowledge and
occupational information
2.16.4
establish short-term and long-term career goals.
2.17
CS refers students to appropriate counseling and resource agencies if additional assistance is
needed.
1
2.33
1.33
Information and resources on careers and further study:
2.18
CS makes current and comprehensive career information accessible to clients.
0.66
2.19
CS educates clients on the effective use of information and resources.
0.33
2.20
Information and resources are:
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2.20.1
current and reflective of economic, occupational, and workplace issues and trends
0.66
2.20.2
organized with appropriate systems that are user-friendly, flexible, and adaptable to
change.
0.33
2.21
Resources on careers and further study are provided electronically where available.
2.22
Career information, resources, and means of delivery are compatible with the student
population, interests of the students, and scope of academic programs.
0
1.33
Opportunities for career exploration through experiential learning:
2.23
The institution provides experiential education programs and services.
2.24
Experiential learning programs administered through CS:
2.24.1
provide students with opportunities to define both learning and career objectives
2.24.2
reflect upon learning and other developmental aspects of their experience
2.24.3
help students identify employers for career development and potential employment
2.24.4
teach students appropriate search and application techniques
2.24.5
support institutional efforts to provide students with additional financial resources for
attending college and/or opportunities for obtaining academic credit
2.24.6
ensure appropriate site supervision
2.24.7
consider appropriate risk management strategies.
0.66
0.66
0.33
0.66
0.33
0.33
0.33
0
Job search services:
2.25
Job search services assist students and other clients to:
2.25.1
develop job-search competencies
2.25.2
articulate their strengths, competencies, and achievements applicable to the positions
they are seeking
2.25.3
present themselves effectively as candidates for employment
2.25.4
identify and request appropriate references
2.25.5
obtain information on employment opportunities, trends, and prospective employers
2.25.6
connect with employers through campus recruitment programs, job listings, referrals,
direct application, networking, publications, and information technology
2.25.7
identify relevant career management issues
2.25.8
access and effectively use the Internet to access career and employer resources
2.25.9
make informed choices among a variety of options
2.25.10
identify and practice ethical job search behaviors.
ASU Beebe Career Services
1
0.66
1.66
0.33
0.66
2
0.33
0.33
0.33
0.33
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Self-Assessment Guide
Final Report
2.26
CS develops and implements strategies that cultivate employment opportunities for students.
2.33
Graduate and professional school or further education planning:
2.27
CS offers programs and services that assist students and other clients to:
2.27.1
identify opportunities for further education that match their career goals
2.27.2
obtain information on further education programs through a variety of sources
2.27.3
connect with schools or programs offering further education
2.27.4
present themselves effectively as candidates for further education
2.27.5
identify and request appropriate references
2.27.6
make appropriate decisions regarding further education.
0.33
0.33
0.33
0.33
0.33
0.33
Employer relations and recruitment services:
2.28
CS offers a variety of services to employers that reflect the match between the students' and
the employers' interests and needs.
2.29
To ensure quality employer relations and services, CS:
1.33
2.29.1
develops strategic objectives for employer relations/services and job development that
yield maximum opportunities for the institution's students, graduates, and designated
clients
0.66
2.29.2
inform and promote adherence to laws, policies, procedures, and instructions for using
the services in accordance with federal, state/provincial, and institutional privacy and nondiscrimination mandates
0.33
2.29.3
develop, maintain, and enhance relationships with employers who provide career
development and employment opportunities
0.66
2.29.4
enhance customer service and foster continuous improvement by using feedback from
employers
0.33
2.29.5
inform, educate, and consult with employers on the nature of services provided and
candidates' availability
0.33
2.29.6
actively involve employers in on-campus programs that meet students' and clients' career
and employment needs
0.66
2.29.7
facilitate employer involvement and communication with faculty, students, and
administrators concerning career and employment issues
0.33
2.29.8
consult with employers on opportunities and strategies for establishing long-term
relationships with academic units
0.33
2.29.9
promote adherence to professional and ethical standards that serve as conduct models
for students and clients
0.33
provide employer feedback to faculty, administrators, and students and clients on
preparation for jobs, the curricula, and the hiring process.
0.33
2.29.10
2.30
CS defines the various types of employers it will serve.
ASU Beebe Career Services
0.33
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Self-Assessment Guide
Final Report
0.33
2.31
CS articulates policies that guide its working relationship with employers.
2.32
CS uniformly and consistently applies policies and procedures to all employees
0.33
2.33
CS develops policies for working with third-party recruiting organizations, including recruiter
disclosure of identities of organizations they represent and agreement to abide by ethical
guidelines.
0.33
Consultation services to faculty and administrators:
2.34
CS provides faculty and staff and administrative units with information, guidance, and support
on career development, and employment issues and linkages with the broader community.
0.33
The overall average rating of Part 2: Program of the self assessment is 0.92, indicating that the criteria are Not Done
to Not Met
Areas Requiring Follow-Up:
1. Career Services does not have a policy in place to assist student with the job search process.
2. The information and resources that Career Services provides need to be updated and incorporate
the use of technology
3. The programs that Career Services provided must be experiential
4. Lastly, Career Services must provide services to the employers
Action Plan:
1. Evaluate current program and services
2. Identify the main elements of Career Services at ASU Beebe, and develop programs that reflect
those elements while keeping our resources in mind.
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
PART THREE: LEADERSHIP
1. IN WHAT WAYS ARE THE PROGRAM LEADERS QUALIFIED FOR THEIR ROLES?
The program leader is staffed by one full time Coordinator of Student Success/Advisor. The
Coordinator of Student Success/Advisor must have a Master’s Degree in Counseling, Higher
Education, or a related degree.
Currently, the Coordinator of Student Success/Advisor has a Master’s of Science in College Student
Personnel Services and Administration. The Coordinator of Student Success/Advisor also has a
number of years working directly or indirectly with career services.
2. IN WHAT WAYS ARE PROGRAM LEADERS POSITIONED AND EMPOWERED TO ACCOMPLISH THE PROGRAM MISSION?
The Coordinator is encouraged to implement and develop any services that will positively impact the
needs of the students and help to meet and exceed the mission of the program. The Coordinator
also is encouraged to attend and participate in professional development, facilitate trainings,
consult with others in the profession, and maintain professional memberships.
3. HOW ARE PROGRAM LEADERS ACCOUNTABLE FOR THEIR PERFORMANCE?
The program leaders are required to complete a performance evaluation; participate in weekly staff
meetings and bi-annual planning meetings. On-going feedback is given during the meetings.
4. WHAT LEADERSHIP PRACTICES BEST DESCRIBES PROGRAM LEADERS?
The leadership practice of the Coordinator of Student Success
Table 3: Leadership (averaged team ratings)
Criterion Measures
3.1
The institution has a designated leader who provides strategic direction, manages programs, and
aligns the program with the institutional mission and constituency needs.
3.2
CS leaders:
Average
Rating
2
3.2.1
articulate a vision and mission for the program
2.66
3.2.2
set goals and objectives based on the needs of the population and desired student learning
and development outcomes
2.33
3.2.3
advocate for the program
3.2.4
promote campus environments that provide meaningful opportunities for student learning,
development, and integration
3.2.5
identify and find means to address individual, organizational, or environmental conditions that
foster or inhibit mission achievement
3.2.6
advocate for representation in strategic planning initiatives at appropriate divisional and
institutional levels
0.33
3.2.7
initiate collaborative interactions with stakeholders who have legitimate concerns and
0.33
ASU Beebe Career Services
3
2.33
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interests in the functional area
3.2.8
apply effective practices to educational and administrative processes
3.2.9
prescribe and model ethical behavior
1.66
2
3.2.10
communicate effectively
2.66
3.2.11
manage financial resources, including planning, allocation, monitoring, and analysis
3.2.12
incorporate sustainability practices in the management and design of programs, services,
and facilities
3.2.13
manage human resource processes including, recruitment, selection, development,
supervision, performance planning, and evaluation
1
3.2.14
empower professional, support, and student staff to accept leadership opportunities
2
3.2.15
encourage and support scholarly contribution to the profession
1.66
3.2.16
integrate appropriate technologies into programs and services
0.33
3.2.17
know federal, state/provincial, and local laws relevant to the programs and services
0.66
3.2.18
ensure that staff members understand their responsibilities about laws and offer appropriate
training
0.66
3.2.19
develop and continuously improve programs and services in response to the changing needs
of students and other populations and the evolving institutional priorities
0.33
3.2.20
recognize environmental conditions that may negatively influence the safety of staff and
students and propose interventions that mitigate such conditions.
0.33
1
1.66
3.3
CS leaders conduct regular program evaluations to improve operations and adjust to changes.
1.66
3.4
CS leaders communicate goals and objectives to appropriate constituencies.
1.66
3.5
CS leaders participate in relevant institutional decisions.
1.66
The overall average rating of Part 3: Leadership of the self assessment is 1.5, indicating the criteria are Not Met to
Minimally Met.
Areas Requiring Follow-Up:
Currently Career Services is a one staff member office handling all the responsibilities of Career Services,
Early Alert, Student Transition and Retention Services, Transfer Services and Advising. It is
recommended that Career Services becomes a standalone function and increase the staff.
Action Plan:
1. It is recommended increased staff in Career Services so that all the needs of the students, alumni,
and community member are fully met.
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
PART EIGHT: DIVERSITY
1. In what ways does the program nurture diversity?
Career Services is available to all students. The program leader is a person of color which allows more
students to be open to seek services.
2. How does the program serve the needs of diverse populations?
There are a number of ways that the program serves the diverse population. The program leader hosts a number
of workshops at different times of the semester. The program leader also goes into the classrooms and presents
information on a number of different topics. Lastly, the program leader provides services through email, such as
Resume Review and answering general questions.
Table 8: Diversity (averaged team ratings)
Criterion Measures
8.1
Average
Rating
CS:
8.1.1
nurtures environments that are welcoming to and bring together persons of diverse
backgrounds
2.66
8.1.2
promotes an environment characterized by open communication that deepens
understanding of identity, culture, and heritage
2.66
8.1.3
promotes respect for commonalities and differences in historical and cultural contexts
2.66
8.1.4
addresses characteristics and needs of diverse populations when establishing and
implementing policies and procedures.
0.33
The overall rating for Part 8: Diversity is of the self assessment is 2.08, indicating the criteria are Minimally Met to
Well Met.
Areas Requiring Follow-Up:
Currently, there is not a written policy addressing the needs of a diverse population.
Action Plan:
1. Create and implement a policy that addresses the characteristics and the needs of the diverse
populations at ASU Beebe.
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
PART NINE: ORGANIZATION AND MANAGEMENT
1. WHAT ARE THE INSTITUTIONAL ORGANIZATION STRUCTURES THAT DEFINE, ENABLE, OR RESTRAIN THE PROGRAM?
*Please see attached organization charts.
2. WHAT PROTOCOLS OR PROCESSES ARE IN PLACE TO ENSURE EFFECTIVE MANAGEMENT OF THE PROGRAM?
The Student Success Center staff participates in yearly evaluations, weekly team meetings, end of the
semester planning meetings and individual staff meetings. Staff provides updates on program services
and receives feedback from the Director of Student Success Center and the Vice Chancellor of Student
Services.
Table 9: Organization and Management (averaged team ratings)
Criterion Measures
Average
Rating
9.1
CS is structured purposely.
2.33
9.2
CS is managed effectively.
1.33
9.3
Written policies, procedures, performance expectations, workflow graphics, and clearly stated
delivery expectations are in place.
2.66
9.4
Websites are monitored to ensure currency, accuracy, appropriate references, and accessibility.
0.33
9.5
CS uses:
9.5.1
comprehensive and accurate information for decisions and responds to changing conditions
0.33
9.5.2
clear sources and channels of authority
2.33
9.5.3
procedures for decision-making and conflict resolution
0.33
9.5.4
systems of accountability and evaluation
0.66
9.5.5
processes for recognition and award.
0.33
9.6
CS aligns policies and procedures with those of the institution and provides channels for regular
review.
0.33
9.7
The external and internal organization supports the CS mission and achievement of
programmatic and student outcomes.
1.66
The overall average rating of Part 9: Organization and Management of the self assessment is 1.15, indicating the
criterion are Not Met to Minimally Met.
Areas Requiring Follow-Up
The organization and management of Career Services is a one staff member office. The leader of the
program is responsible for multiple areas within the Student Success Office, which limits the amount of
time an effort that the leader can fully invest into Career Services.
Action Plan:
1. It is recommended that Career Services becomes a standalone function and increase the staff.
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PART TEN: CAMPUS AND EXTERNAL RELATIONS
1. With which relevant individuals, campus offices, and external agencies must the program
maintain effective relations?
Career Services have relationships with the following groups:
Instructors
Companies/Organizations
Divisions and Chairs
2. What evidence confirms effective relationships with program constituents?
The attendance and participation at the Career Fair and Major Fair will serve as evidence of these
relationships. Also requests to enter and return to the classroom will serve as evidence.
Table 10: Campus and External Relations (averaged team ratings)
Criterion Measures
10.1
Average
Rating
CS reaches out to relevant individuals, campus offices, and external agencies to:
10.1.1
establish, maintain, and promote effective relations
1.66
10.1.2
disseminate information about its own and other related programs and services
1.66
10.1.3
coordinate and collaborate, where appropriate, in offering programs and services to meet the
needs of students and promote achievement of student learning and development outcomes.
1.66
10.2
CS has:
10.2.1
procedures and guidelines consistent with institutional policy for responding to threats,
emergencies, and crisis situations
0.33
10.2.2
systems and procedures for disseminating timely and accurate information to students and
other members of the campus community during emergency situations
0.33
10.2.3
procedures and guidelines consistent with institutional policy for communicating with the
media.
0.33
The overall average rating of Part 10: Campus and External Relations of the self assessment is 1, indicating the
criteria are Not Met.
Areas Requiring Follow-Up:
Career Services follows all the procedures outlined by the institution regarding threats, emergencies,
crisis situations, and dealing with the media, however, no written policies for Career Services exists.
Also, Career Services must expand the efforts to establish, maintain, and promote effective relations on
and off campus.
Action Plan:
1. Create a written document for Career Services outlining procedures and guidelines consistent with
institutional policy regarding threats, emergencies, crisis situations and dealing with the media.
2. Create a plan to establish relationships on and off campus.
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PART SEVEN: FINANCIAL RESOURCES
1. WHAT IS THE FUNDING STRATEGY FOR THE PROGRAM?
Career Services funding comes from the Student Success Center’s budget.
2. What evidence exists to confirm fiscal responsibility and cost-effectiveness?
No evidence exists.
Table 11: Financial Resources (average team ratings)
Criterion Measures
11.1
CS has adequate funding to accomplish its mission and goals.
11.2
CS demonstrates fiscal responsibility and cost-effectiveness consistent with institutional
protocols.
11.3
An analysis of expenditures, external and internal resources, and impact on the campus
community is completed before:
Average
Rating
1
1.66
11.3.1
establishing funding priorities
0.66
11.3.2
making significant changes.
0.66
The overall average rating of Part 11: Financial Resources of the self assessment is 1, indicating the criteria is Not
Met.
Areas Requiring Follow-Up:
Currently, Career Services operates under the Student Success Office General Budget.
Action Plan:
1. It is recommended that Career Services operates under its own budget in order to provide up-todate services for students, alumni, and community members.
ASU Beebe Career Services
Fall 2010
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Final Report
PART FOURTEEN: ASSESSMENT AND EVALUATION
1. WHAT IS THE COMPREHENSIVE ASSESSMENT STRATEGY FOR THE PROGRAM?
Students complete an evaluation after the completion of each workshop. The information
gathered from those evaluations will help tailor the workshops to the students’ needs. Also,
the Graduate Exit Opinion Survey will serve as an assessment strategy.
2. HOW ARE TANGIBLE, MEASURABLE OUTCOMES DETERMINED TO ENSURE PROGRAM ACHIEVEMENT OF MISSION
AND GOALS?
The information collected from the Exit Survey will help determine outcomes.
3. HOW ARE STUDENT LEARNING AND DEVELOPMENT OUTCOMES DETERMINED TO ENSURE THEIR LEVEL OF
ACHIEVEMENT?
The students are given an evaluation after the completion of each workshop. There is a plan to
provide students with an evaluation after individual career counseling sessions so that we are
capturing data from all areas.
Table 14: Assessment and Evaluation (averaged team ratings)
Criterion Measures
14.1
CS has systematic plans and processes to meet internal and external accountability expectations
regarding the program as well as student learning and development outcomes.
14.2
CS conducts regular assessment and evaluations.
14.3
CS employs both qualitative and quantitative methodologies to:
14.3.1
determine achievement of mission and goals
14.3.2
determine achievement of student learning and development outcomes
14.3.3
ensure comprehensiveness.
Average
Rating
1.66
3
1.66
2
1.33
14.4
Data are collected from students and other relevant constituencies.
0.66
14.5
CS evaluates regularly how well it complements and enhances the institution’s stated mission and
educational effectiveness.
2.66
14.6
Results of program evaluations are used to:
14.6.1
revise and improve the program
14.6.2
identify needs and interests in shaping direction
14.6.3
recognize professional staff performance
2.66
0
1.73
The overall average rating of Part 14: Assessment and Evaluation of the self assessment is 1.7, indicating the criteria
is Not Met to Minimally Met.
ASU Beebe Career Services
Fall 2010
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Self-Assessment Guide
Final Report
Areas Requiring Follow-Up:
Career Services must gather data from students and alumni as it relates to job searching and career
placement. Also, Career Services must use the program evaluations to identify needs and interest in
shaping the direction of the program.
Action plan:
1. Create program evaluation of the entire program to help identify the needs and assist with the
direction of the program.
2. Gather job placement information from graduating student and alumni
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
CAS
Work Form A
Assessment, Ratings, and Significant Items
INSTRUCTIONS:
Step One: This work form should be completed following a review of the individual ratings of the team
members. Examine the ratings of each criterion statement by the team members, and record the following
in the form below:
Discrepancies: Item number(s) for which there is a substantial rating discrepancy (two or more
ratings apart). These items will need to be discussed further by team members.
Strengths: Item numbers(s) for which all participants have given a rating of 4, indicating
agreement that the criterion is Fully Met.
Needed Improvements: Item numbers for which all participants have given a rating of 1,
indicating agreement that the criterion is Not Met.
Items not listed in one of these categories represent consensus among the raters that practice in that
area is satisfactory, having been rated Minimally Met or Well Met. Items rated NR because of lack of
evidence to support a rating should be listed in Needed Improvements.
Step Two (below): List the items needing follow-up action for improvement and indicate what requires
attention. The team or coordinator should consider including any criterion measure rated as being not met
by any reviewer, as well as those with significant discrepancies that are not resolved by team discussion.
Part
Part
Number
Discrepancies
Mission
1
2
Program
1.4, 1.7, 1.8
N/A
2.8.1,
2.8.2,
2.12,
2.15.3, 2.15.5, 2.16.1, N/A
2.16.4, 2.25.6
3
Leadership
3.2.1, 3.2.2, 3.2.3,
3.2.4, 3.2.8, 3.2.9,
3.2.10, 3.2.12, 3.2.14,
3.2.18, 3.3, 3.4, 3.5
8
Diversity
8.1.1, 8.1.2, 8.1.3
ASU Beebe Career Services
Strengths
Needed
Improvements
N/A
N/A
N/A
N/A
N/A
N/A
Fall 2010
Career Services
Self-Assessment Guide
Final Report
Organization and
Management
9.1, 9.5.2, 9.7
N/A
N/A
10
Campus and External
Relations
10.1.1, 10.1.2, 10.1.3
N/A
N/A
11
Financial Resources
11.2
N/A
N/A
14.1, 14.2, 14.3.1,
14.3.2, 14.3.3, 14.6.2
N/A
N/A
9
Assessment and
14
Evaluation
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
Step Two:
List item number(s) for each Part determined to merit follow-up, and
describe the practice weaknesses that require attention.
1.2.3, the mission must indicate that it supports institutional outcomes.
1.3, needs to disseminate the mission.
1.7, incorporate learning and development outcomes in mission.
2.15.3, job search techniques.
2.20.2 organized with appropriate systems needs to be developed.
2.22, career information must align with student population.
2.24, create experiential programs.
2.28, offer services to employers.
3.1 the leader that the institution designated has more than one area.
9.1 examine the structure of CS
10.1.3 haven’t identified appropriate constituents to collaborate with
11.1 CS funding comes from the SSC general budget
14. Gather information on job search process and career placement
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
CAS
Work Form B
Follow-Up Actions
INSTRUCTIONS:
The purpose of this work form is to begin the planning for action to be taken on practices judged to merit
follow-up (Work Form A, Step Two). In the chart below, as Step Three, transfer short descriptions of the
practices requiring follow-up and detail these items using the table format provided.
Step Three: Describe the current practice that requires change and actions to initiate the change
Practice Description
Corrective Action Sought
Task Assigned
To
Timeline
Due Dates
1.-1.7 Mission
Include Student Learning
Outcomes in Mission Statement
and disseminate
DeAira M.
Kennemer
3.1.2011
2.15-2.28 Program
Review and revise Career
Services Programs
DeAira M.
Kennemer
6.1.2011
9.1 Organization
Examine Structure of Career
Services
DeAira
Kennemer
6.1.2011
10.1 Collaboration
Identity and Establish relationships
on and off campus.
DeAira M.
Kennemer
6.1.2011
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
14 Assessment
ASU Beebe Career Services
Create and gather information
on students job placement
DeAira M.
Kennemer
8.1.2011
Fall 2010
Career Services
Self-Assessment Guide
Final Report
CAS PROGRAM REVIEW RATER FORM
Career Services
Part
1. Mission
Item #
Cindy DeAira Tiffany
Average
1.1
1.2.1
1.2.2
1.2.3
1.3
1.4
1.5
1.6
1.7
1.8
1.9
Ave.
3
2
2
1
1
1
2
0
1
1
1
3
2
2
1
1
3
4
0
1
3
0
4
3
2
0
0
4
3
3
4
3
2
3.33333
2.33333
2
0.66667
0.66667
2.66667
3
1
2
2.33333
1
2
2.1
2.2
2.3
2.4.1
2.4.2
2.4.3
2.5.1
2.5.2
2.5.3
2.5.4
2.5.5
2.5.6
2.6
2.7
2.8.1
2.8.2
2
1
2
2
2
1
1
1
1
1
1
1
1
1
1
1
2
2
2
2
3
2
0
0
0
0
0
0
0
3
4
3
3
0
1
2
4
0
0
0
3
3
0
3
0
0
0
3
2.33333
1
1.66667
2
3
1
0.33333
0.33333
1.33333
1.33333
0.33333
1.33333
0.33333
1.33333
1.66667
2.33333
2. Program
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
2.8.3
2.8.4
2.8.5
2.9
2.10.1
2.10.2
2.10.3
2.10.4
2.10.5
2.10.6
2.10.7
2.11
2.12
2.13
2.14
2.15.1
2.15.2
2.15.3
2.15.4
2.15.5
2.15.6
2.16.1
2.16.2
2.16.3
2.16.4
2.17
2.18
2.19
2.20.1
2.20.2
2.21
2.22
2.23
2.24.1
2.24.2
ASU Beebe Career Services
1
1
1
2
2
1
0
1
0
0
0
1
1
2
1
3
1
2
1
2
1
1
2
1
1
2
2
1
2
1
0
1
2
2
1
2
0
2
3
0
0
0
0
0
0
0
0
4
3
0
0
2
0
3
3
3
3
3
2
3
2
0
0
0
0
0
0
0
0
0
0
0
0
3
0
0
3
0
0
0
0
4
0
0
0
4
4
4
0
4
0
4
2
0
3
0
0
0
0
0
0
3
0
0
0
1
0.33333
1
2.66667
0.66667
0.33333
1
0.33333
0
0
0
1.66667
1.66667
1.66667
0.33333
2.33333
2.33333
2
1.33333
3
1.33333
2.66667
2.33333
1
2.33333
1.33333
0.66667
0.33333
0.66667
0.33333
0
1.33333
0.66667
0.66667
0.33333
Fall 2010
Career Services
Self-Assessment Guide
Final Report
2.24.3
2.24.4
2.24.5
2.24.6
2.24.7
2.25.1
2.25.2
2.25.3
2.25.4
2.25.5
2.25.6
2.25.7
2.25.8
2.25.9
2.25.10
2.26
2.27.1
2.27.2
2.27.3
2.27.4
2.27.5
2.27.6
2.28
2.29.1
2.29.2
2.29.3
2.29.4
2.29.5
2.29.6
2.29.7
2.29.8
2.29.9
2.29.10
2.30.0
2.31
ASU Beebe Career Services
2
1
1
1
0
1
2
2
1
2
2
1
1
2
1
2
1
1
1
1
1
1
1
1
1
2
1
1
2
1
1
1
1
1
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0
3
0
0
4
0
0
0
0
3
0
0
0
0
0
0
2
1
0
0
0
0
0
0
0
0
0
0
0
0.66667
0.33333
0.33333
0.33333
0
1
0.66667
1.66667
0.33333
0.66667
2
0.33333
0.33333
0.66667
0.33333
2.33333
0.33333
0.33333
0.33333
0.33333
0.33333
0.33333
1.33333
0.66667
0.33333
0.66667
0.33333
0.33333
0.66667
0.33333
0.33333
0.33333
0.33333
0.33333
0.33333
Fall 2010
Career Services
Self-Assessment Guide
Final Report
2.32
2.33
2.34
Ave.
1
1
1
0
0
0
0
0
0
0.33333
0.33333
0.33333
0.92884
3.1
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.2.6
3.2.7
3.2.8
3.2.9
3.2.10
3.2.11
3.2.12
3.2.13
3.2.14
3.2.15
3.2.16
3.2.17
3.2.18
3.2.19
3.2.20
3.3
3.4
3.5
Ave.
3
2
1
2
1
1
1
1
1
1
1
1
1
1
2
1
1
2
2
1
1
1
1
1
3
2
2
3
2
2
0
0
0
2
3
2
0
2
0
0
0
0
0
0
0
0
0
0
0
4
4
4
4
3
0
0
4
3
4
0
4
0
4
4
0
0
0
0
0
4
4
4
2
2.66667
2.33333
3
2.33333
2
0.33333
0.33333
1.66667
2
2.66667
1
1.66667
1
2
1.66667
0.33333
0.66667
0.66667
0.33333
0.33333
1.66667
1.66667
1.66667
1.5
8.1.1
8.1.2
8.1.3
8.1.4
1
1
1
1
3
3
3
0
4
4
4
0
2.66667
2.66667
2.66667
0.33333
3. Leadership
8. Diversity
ASU Beebe Career Services
Fall 2010
Career Services
Self-Assessment Guide
Final Report
Ave.
9. Organization & Management
9.1
9.2
9.3
9.4
9.5.1
9.5.2
9.5.3
9.5.4
9.5.5
9.6
9.7
Ave.
10. Campus & External Relations
10.1.1
10.1.2
10.1.3
10.2.1
10.2.2
10.2.3
Ave.
11. Financial Resources
11.1
11.2
11.3.1
11.3.2
Ave.
14. Assessment & Evaluation
14.1
14.2
14.3.1
14.3.2
14.3.3
14.4
ASU Beebe Career Services
2.08333
1
1
2
1
1
1
1
2
1
1
1
2
1
2
0
0
2
0
0
0
0
0
4
2
4
0
0
4
0
0
0
0
4
2.33333
1.33333
2.66667
0.33333
0.33333
2.33333
0.33333
0.66667
0.33333
0.33333
1.66667
1.15152
1
1
1
1
1
1
0
0
0
0
0
0
4
4
4
0
0
0
1.66667
1.66667
1.66667
0.33333
0.33333
0.33333
1
1
1
1
1
1
0
0
0
1
4
1
1
1
1.66667
0.66667
0.66667
1
1
2
1
2
1
2
0
3
0
0
0
0
4
4
4
4
4
2
1.66667
3
1.66667
2
1.66667
1.33333
Fall 2010
Career Services
Self-Assessment Guide
Final Report
14.5
14.6.1
14.6.2
14.6.3
Ave.
ASU Beebe Career Services
1
2
2
0
0
3
2
0
1
3
4
0
0.66667
2.66667
2.66667
0
1.73333
Fall 2010