Banker Training Manual

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» BANKER TRAINING MANUAL
WELCOME TO THE YOUR MONEY SEMINAR
The Canadian Bankers Association and the Financial Consumer Agency of Canada thank you for
volunteering to deliver the Your Money seminar. This program would not be a success without you. Your
expertise and perspective will help equip students with the tools they need to make wise financial decisions
now and in the future.
FINANCIAL LITERACY
Financial literacy is gaining importance among policymakers, educators, and within the financial services
industry. The Your Money seminar is one of many initiatives underway across the country to help youth and
adults understand the financial world around them, and gain the skills they need to make sound decisions.
Members of Your Money’s youth audience are at an important time in their financial lives, and this program
aims to help students make a successful transition from high-school onwards, and to achieve their goals.
YOUR MONEY PARTNERS
Your Money was developed as a partnership by the Canadian Bankers Association (CBA) and the Financial
Consumer Agency of Canada (FCAC). The Your Money seminar is complimentary to a free curriculum
program developed by the FCAC called The City. Teachers can book a Your Money seminar to introduce the
topic of financial literacy to their class, or as a tool to further enhance the lessons learned through full
curriculum resources such as The City. Your Money also draws on banker, teacher and student feedback
from a previous CBA seminar program titled There’s Something About Money. The new Your Money seminar
features up-to-date information, interactive activities and student worksheets.
SEMINAR OBJECTIVES
The seminar is geared to senior high school students in grades 10, 11 and 12. The seminar objectives have
been developed with students in mind. It is important to remember that each student has different goals and
objectives for their future. Not all students will plan to attend post-secondary education – some may be
thinking about opening their own business or entering the workforce. The seminar objectives include:
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Teach students how financial life skills apply to their lives
Give students the information that they need to identify some of their own financial habits and life choices
Teach students how to effectively manage their money
Introduce students to financial concepts and words
BEFORE THE PRESENTATION
Your Money seminar presentations are coordinated out of the CBA offices in Toronto and Montreal.
Educational institutions across Canada contact the CBA to request seminars throughout the year. Most of the
seminar requests come from high schools; however, requests also come from various community groups and
programs.
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The CBA has a list of banker volunteers, including you, that have agreed to be Your Money seminar
presenters. The CBA attempts to rotate among banker volunteers to ensure balanced representation among
banks and that your time contribution is manageable.
Once the CBA finds a banker who is available to present the seminar, a confirmation letter or e-mail is sent to
the school and to the banker. The confirmation letter will notify the banker of the location and time of the
seminar, the name of the teacher, the number of students that will be attending the presentation and whether
the seminar will be delivered using a PowerPoint presentation or overhead transparencies.
All of the material needed for the seminar is sent directly to the banker in advance of the presentation date.
The banker is then responsible for bringing the package contents to the presentation.
The contents of the package include the following:
» A CD-ROM of the Your Money PowerPoint presentation
» Overhead transparencies of the Your Money presentation
» Presentation speaking notes
» Script for the identity theft role play
» A banker seminar evaluation form
» Student seminar evaluation forms
» Student four-page worksheet handouts
» Instructions on how to fill out the Life Style Reality Check budget
» Tips on presenting to students
» Frequently asked questions and answers
» Fax back form to acknowledge receipt of material
» Return pre-paid Purolator slip and self-addressed envelope
We recommend that bankers contact the seminar teacher directly in advance of the session to introduce
themselves, find out more about the class, confirm the meeting location, confirm audio-visual arrangements
and inquire into parking availability if needed.
DELIVERING THE YOUR MONEY SEMINAR PRESENTATION
Review the speaking notes prior to presenting to ensure that you are comfortable with the flow and format of
the presentation.
Arrive at least fifteen minutes prior to the start of the presentation. During this time you can set up the laptop,
projector or overhead machine. If you are using a laptop, open both the PowerPoint presentation and the
Reality Check budget calculator so that you can easily flip between programs during the presentation. The
projector and screen will be provided by the host institution.
The presentation will run approximately 50 minutes in length, leaving time for further class discussion or
questions. The teacher or seminar host should remain in the room for the duration of the presentation. Do not
hesitate to ask for the teacher’s assistance in keeping students focused on the presentation.
STUDENT WORKSHEET HANDOUT: Distribute the four-page worksheet handout to students prior to the
presentation so that they can refer to the material throughout the presentation and ask questions about the
content if necessary.
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ROLE PLAY: The seminar includes an optional role play activity on the subject of identity theft. The script
requires the participation of two students. Give the script to the teacher prior to starting the presentation and
ask them to think of two student volunteers who would be interested in reading the script. If there are no
volunteers, you can ask the teacher to pick a student or you can read opposite the teacher.
BUDGET CALCULATOR: The interactive Lifestyle Check budget calculator requires input from the students.
Encourage students to participate in the activity. In the PowerPoint version of the presentation, this activity is
an Excel-based spreadsheet; in the overhead version of the presentation, use the dry-erase marker to fill in
the budget sections.
QUESTIONS: Encourage students to ask questions about the seminar content. Some presenters are
comfortable stopping the presentation to answer questions, others would prefer questions be left to the end.
Let the teacher and the class know your preference. A list of commonly asked questions and corresponding
talking points are included in your seminar package.
EVALUATIONS: After you finish presenting the seminar and answering any questions, distribute the student
evaluation forms and allow a few minutes for them to be completed. Let the students know that their
comments and suggestions will help ensure the program is relevant and engaging to other students. You may
wish to remind students that they are assessing the presentation itself – not your delivery of it. Collect the
evaluation forms.
AFTER THE PRESENTATION
Please fill out the Banker Evaluation Form that was sent to you. Your feedback is critical to ensuring the
Your Money seminar is relevant and effective.
Collect all evaluations and seminar material and return to CBA Toronto using the Purolator slip and selfaddressed envelope provided to you in the banker package.
TELL YOUR COLLEAGUES
If you know other bankers who you think may be interested in volunteering to deliver the Your Money
seminar, send them the website link: www.yourmoney.cba.ca, and encourage them to sign up by emailing our
Your Money Coordinator, Gillian Clarke, at gclarke@cba.ca.
QUESTIONS?
If you have questions about the
Your Money seminar that are not
covered in this booklet,
please contact Gillian Clarke:
416-362-6093 ext. 260 /
gclarke@cba.ca.
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