COUNTRY HEALTH SA
JOB AND PERSON SPECIFICATION
Title Position:
Director Medical Services
Classification Code: Proposed MD2 / MD2G/MD-P4G
Discipline Code:
Type of Appointment:
x Permanent
Temporary
Other
Term
Administrative Unit:
Riverland Regional Health Service
Division:
Branch:
Section:
Position Number:
Position Created: June 2008
Job & Person Specification Approval
All excluding senior positions:
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Director or delegate
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JOB SPECIFICATION
1.
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Summary of the broad purpose of the position in relation to the organisation’s goals
The Medical Director is responsible to the Director, Riverland Health Services for the following at the
Riverland General Hospital:
Oversight of the delivery of safe, high quality medical care, including clinical governance and audit
processes
Recruitment, orientation and management of medical staff and medical service contracts
Ensuring junior medical staff achieve appropriate competencies as required by specialist Colleges, Postgraduate Medical Council of SA and the Medical Board
Management of the Riverland Health Services role in medical training programs, in conjunction with
relevant universities and metropolitan health units
Strategic and clinical input into the development of the Riverland General Hospital, including expanded
clinical services, redesign of facilities and service delivery models and effective patient referral pathways
and transfers within the Riverland cluster
Effective communication and service coordination between resident and visiting specialists, salaried
medical officers, General Practitioners, SA Ambulance, SA Retrieval Service, Rural & Remote Mental
Health Service and other clinical services
Clinical networks with Country Health SA (CHSA) and metropolitan based services
Implementation of the CHSA Clinical Governance Framework, clinical policies and best practice clinical
protocols, ensuring that service delivery by Riverland health units aligns within this quality and safety
framework
Advice on medical service matters.
2.
Reporting/Working Relationships (to whom the person reports, staff for whom the person is
responsible and other significant connections and working relationships within the organisation).
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Responsible to the Director, Riverland Health Services
Supervises salaried medical staff employed by Riverland Health Services
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Manages medical service contracts, works closely with staff specialists and
communicates effectively with resident and visiting specialists
Works closely with other members of the Riverland Health Services Executive
Works effectively with the Riverland Division of General Practice and Riverland General Practitioners
Liaises with Flinders University Rural Clinical School, other Universities and metropolitan health units in
relation to medical training programs and placements
Works collaboratively with CHSA Chief Medical Advisor and Clinical Consultants
Liaises with other Medical Directors across Central Operations, CHSA and metropolitan health units
Note: Reporting relationships may change as CHSA clinical structures are developed.
3.
Special Conditions (such as non-metropolitan location, travel requirements, frequent overtime etc)
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Full time position - employment conditions dependent on qualifications, as set out in the current Salaried
Medical Officers Award and Salaried Medical Officers Enterprise Agreement 2008. (If employed as MDP4, 76 hours per fortnight.)
After hours on-call and some after hours work will be required.
Some inter- and intra-state travel will be required
A current South Australian Driver's Licence and a willingness to drive is essential
The appointee may be subject to a Criminal History Check prior to confirmation of appointment
The incumbent may be required to enter into an annual performance agreement for the achievement of
specific outcomes.
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4.
Statement of Key Outcomes and Activities (group into major areas of responsibility/activity and
list in descending order of importance. Continue on next page)
4.1
Ensure effective management of medical services and the teaching hospital role by:
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4.2
Overseeing the delivery of safe, high quality medical care, including implementation of clinical
governance and audit processes
Recruiting, orienting and managing medical staff and contracts for medical services, including
resident and visiting specialists
Ensuring adequate and competent medical personnel are available and rostered to provide the
desired range of medical services
Developing and managing the medical staff budget
Ensuring junior medical staff achieve appropriate competencies as required by specialist Colleges,
Post-graduate Medical Council of SA and the Medical Board
Providing clinical supervision and coordinating appropriate continuing education programs for
trainee medical practitioners and salaried medical staff
Liaising with clinical services and coordinating medical rotation placements with other teaching
hospitals
Managing the Riverland Health Services role in medical workforce training programs, in
conjunction with relevant universities and metropolitan health units
Effective communication and service coordination with resident and visiting specialists, medical
staff, General Practitioners, SA Ambulance, SA Retrieval Service, Rural & Remote Mental Health
Service and other clinical services.
Ensure high quality & safety standards of patient care by:
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Implementing the CHSA Clinical Governance Framework, clinical policies and best practice clinical
protocols, ensuring that service delivery by Riverland health units aligns within this quality and
safety framework
Facilitating the implementation of effective clinical review mechanisms and quality improvement
processes
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4.3
Contribute to effective service planning & development by:
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4.4
Providing strategic and clinical input into the development of the Riverland General Hospital,
including expanded clinical services, redesign of facilities and service delivery models and effective
patient referral pathways and transfers
Contributing to setting clinical objectives and priorities for development of expanded services in the
Riverland
Assessing equipment and planning for equipment acquisition.
Contribute to effective and efficient service delivery and improved health and wellbeing in the Riverland
community by:
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4.5
Involvement as a member of the Executive team in setting the strategic directions, planning and
management of Riverland Health Services
Working with other service delivery managers and Riverland health units to promote continuity of
care, better client management in the community and hospital avoidance strategies
Provide advice to the Director Riverland Health Services on medical matters
Assisting in developing clinical network links with Country Health SA (CHSA) and metropolitan
based services in line with the Statewide Clinical Networks
Ensuring that pharmacy, medical imaging and pathology services are available to support high
quality patient care and oversee the contract for provision of specialist radiology services.
Providing clinical input to the development of budget and service planning decisions
Managing allocation of inpatient beds, clinical resources and operational service delivery in
conjunction with the Director of Nursing
Developing and implementing departmental action plans
Coordinating auditing of fee for service and expense claims by visiting and salaried medical
officers
Ensuring medical records are appropriately kept and that timely statistical data is available to
Director and the Department of Health
Monitoring equity and accessibility of services to all groups in the community.
Carry out other professional duties as negotiated with the Director.
Professional Development
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4.6
Contributing to the achievement of organisational accreditation
Liaising with other service providers to promote continuity of care and access to emergency and
specialised services
Promoting patient-focused service delivery and respect for patient rights, seeking feedback in
evaluating services and responding to patient complaints
Investigating patient complaints and prepare correspondence and reports relating medico-Iegal
and insurance matters
Systematically identifying and addressing risks to service delivery
Investigating incidents and participating in root cause analysis processes
Ensuring appropriate availability and control of the use of drugs by medical staff
Maintain own professional knowledge and skills through participation in personal and professional
development activities
Participate in regular performance reviews and evaluation of own practice.
General Employee Responsibilities
Employees have a responsibility and obligation to comply with statutory and organisational requirements,
procedures and rules that are introduced to ensure a safe and healthy work environment, free of
discrimination by:
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Complying with workplace policies and procedures
Complying with the requirements relating to confidentiality
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Commitment to the continuous improvement in customer service
Participating in workplace health and safety activities
Identifying and reporting all health and safety risks, accidents, incidents, injuries, property damage
and near misses in the workplace
Complying with Infection Control policies and procedures
Correctly utilising appropriate personal protective equipment
Complying with the Principles of the Code of Fair Information Practice, which regulate the
collection, use, disclosure, storage and transfer of all personal patient/client information within the
Department and its funded service providers
Participating in training and other activities which increase cultural competence.
Through the activities and performance agreements of Riverland Health Services, contribute to the achievement
of relevant targets and outcomes in the SA Strategic Plan, SA Health and Country Health SA Strategic and
Business Plans.
Contribute to the wellbeing of people in South Australia through participation in Counter Disaster activities
including attendance, as required, at training programs and exercises to develop the necessary skills required to
participate in responses in the event of a disaster and/or major incident.
Contribute to the promotion and implementation of the General Public Sector Management aims, Personnel
Management Standards and employee conduct standards and in particular Equal Opportunity and Occupational
Health Safety and Welfare by adhering to the provisions of relevant legislative requirements.
Uphold the values of SA Health as reflected in the Strategic Plan.
I have read the above fully and agree to all terms and conditions of employment nominated within the job
description.
Acknowledged by Occupant: ... ... ... ... ... ... ... ... ... ... ... ... ... ... .., ... ................................. /... …/... ...
DESIRABLE CHARACTERISTICS (To distinguish between applicants who have met all essential requirements)
Educational / Vocational Qualifications (include only those listed in Commissioner’s Circular No. 50, Appendix
1 as an essential qualification for the specified classification group)
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Fellowship of the Royal Australasian College of Medical Administrators
Tertiary qualification in Health Management or Business Administration
Other postgraduate specialist, research or educational qualifications
Personal Abilities / Aptitudes
Experience
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Medical administration in a clinical service or Health Unit
Rural health service setting
Change management
Involvement in facilities planning and redevelopment
Contract management
Planning and implementing medical quality assurance and peer review activities
Knowledge
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Knowledge of the health system in SA