JOB DESCRIPTION
Job Title: Service Improvement MDT Co-ordinator
Grade:
Accountable to: Trust Lead Cancer Manager/Lead Cancer Clinician
Reports to:
MDT Lead Cancer Clinicians
Location:
Hours:
37 per week
Job Summary
Increasing capability and capacity for service improvement across the MDT’s.
To help facilitate service improvement with MDT’s who have identified areas
where they can improve the experience and outcome of care for the cancer
patient. Work with the MDT’s to develop their team around the patient journey
and ensuring the patient and carer experience of care is central to every stage
of their journey. Ensuring the MDT meetings run effectively and are well
structured and all patients are treated and discussed according to evidencebased protocols.
Principle Responsibilities
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Facilitate and co-ordinate the functions of the multidisciplinary team
meetings.
Ensure there is clear definition of roles and responsibilities for MDT
members.
Ensure the appropriate proportions of patients are discussed at MDT’s.
Establish and ensure the continuation of effective communication.
Help with the introduction and changes to pro-formas used to ensure
all patients are discussed, treated appropriately and outcomes are
recorded and reviewed. Ensuring patients’ diagnoses, investigations,
and management and treatment plans are completed and added to the
patient’s notes.
Managing systems that inform GP’s of patient’s diagnosis, decisions
made at outpatient appointment etc.
Working with staff to ensure all patients have a booked 1 st
appointment, investigation and procedure and record details of patients
coming via a different route.
Working with key MDT members to identify areas where targets are not
achieved, undertake process mapping to identify bottlenecks.
Identify PDSA cycle.
Undertake demand and capacity studies where appropriate.
Report changes to MDT’s on a monthly basis.
Data collection and recording of data.
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Training with service improvement methodology for MDT Co-ordinators
and other MDT members.
Establish effective communication networks with clinicians and other
members of the multidisciplinary team and actively participate in
development and change to any systems.
To manage the systems according to guidelines, monitoring milestones
and submitting the required reports in the given format and required
times.
Keep comprehensive diary of all team meetings.
Type reports of long term plans as advised by Clinical Leads.
Prepare and type reports on behalf of the Clinical Leads/Clinical
Directors/Directorate Managers for forthcoming Cancer Peer Review
Visits.
To report regularly to the lead clinician/trust on compliance/non
compliance of standards.
Record attendance at meetings
Take minutes at the Cancer Steering Group and circulate papers to all
members.
Take minutes at the multidisciplinary meetings, type notes back in the
required format and distribute to all concerned.
The postholder will be expected to be instrumental in the development
of databases to capture patient information and report this to the
Clinicians on a weekly basis.
Negotiate with all involved in cancer issues to establish good working
relationships and improve the co-ordination of the patient journey.
Keep typed notes of all issues discussed at the multidisciplinary team
meetings.
Inform Lead Cancer Manager of waiting times for patients when these
exceed appropriate targets.
Ensure lists of patients to be discussed at meetings are prepared and
distributes in advance.
Ensure all correspondence, notes, x-rays; results etc are available for
the meetings.
Ensure action plans for patient care are produced with agreed reviews.
Assist in capturing cancer data on all patients and assist in the
development of systems to complement the cancer audit system.
Ensure members or their deputy are advised of meetings and any
changes of date, venue, etc.
Comprehensive knowledge of office procedures to assist in a coordinated approach to patient care.
Ability to communicate with all levels of staff including senior clinicians.
Work collaboratively with medical secretaries within the trust to ensure
appropriate management of patient information and co-ordination of
patient pathways,
Distribution of memorandums, letters, minutes, patient details to all
members of the multidisciplinary team.
Effective management of time and resources.
Work with members of the MDT’s to help reduce waiting times.
Assist in developing systems to ensure compliance with the 2-week
wait standard.
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To be proactive in meeting the demands of the service.
To liaise with the Rapid Access Office regarding information of referral
of patients via the 2-week cancer wait standard.
To provide cross-functional cover for all multidisciplinary team
meetings.
To ensure that there is a co-ordinated approach to service delivery on
both sites to promote good working relations.
Quality Issues
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To assist in the development of care pathways.
To ensure that directorate administrative and clerical functions are
carried out to the highest quality standards by monitoring and
improving services.
To provide monthly reports to the Directorate for clinical governance
purposes.
To provide monthly reports to the Lead Cancer Clinician.
To monitor patients progress through the systems.
To advise Lead Cancer Manager/Clinical when milestone targets in the
NHS Cancer Plan will not be met.
Statutory Requirements
All staff are subject to the Trust’s policies, procedures and conditions of
service. All staff are subject to the Trust Health and safety Policy in
accordance with the Health and Safety at Work Act 1974.
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Staff will take reasonable care for the Health and Safety of themselves
and other people who may be affected by their acts or omissions at
work.
Not to intentionally or recklessly interfere with or misuse anything
provided in the interest of health and safety or welfare in the pursuance
of any of the relevant statutory provisions.
It is the responsibility of the postholder to ensure that the confidentiality
of personal information is maintained remains secure and the terms of
the Data Protection act are met in respect of all such information.
The contents of this job may be amended in accordance with the needs
of the service after discussion with the post holder.
PERSON SPECIFICATION
Essential
Qualifications
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Skills
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Experience/knowledge
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Personal circumstances
and interests
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RSA Stage II or equivalent
Typewriting
Audio typing
Medical secretarial
training
Able to communicate
effectively with staff at all
levels.
Ability to negotiate with
other team players to
ensure effective journey
for patients through the
organisation.
Ability to work with all
computer software
packages including excel,
access, word, powerpoint.
Excellent keyboard skills.
Minute/note taking.
Shorthand.
Medical terminology.
Ability to establish and
maintain a patient tracking
database.
Working in a similar
environment.
Knowledge of hospital
information system.
Experience of working as
a Medical Secretary.
Ability to work on own
initiative/ability to work
effectively within a large
team of people.
Willing to work across
sites.
Flexible and adaptable to
the changing needs of the
service.
Ability to work effectively
under pressure and meet
tight deadlines.
Acceptable attendance
record,
Desirable
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