SAVE THE CHILDREN INTERNATIONAL
ROLE PROFILE
TITLE: Internal Communications Manager
TEAM/PROGRAMME:
LOCATION:
Internal Communications Team
London
GRADE:
CONTRACT LENGTH:
TBC
Permanent
CHILD SAFEGUARDING:
Level 2: either the role holder will have access to personal data about children and/or young people as
part of their work; or they will be working in a ‘regulated’ position (accountant, barrister, solicitor,
legal executive); therefore a police check will be required (at ‘standard’ level in the UK or equivalent in
other countries).
ROLE PURPOSE:
The Internal Communications Manager is a critical role with one clear aim – to drive engagement
amongst our 24,000 staff members in 120 countries through effective communications.
This role within the Internal Communications team will deliver internal communication projects and
produce materials to support the delivery of Save the Children International’s global internal
communications plan.
The role holder will be expected to work with a wide range of stakeholders across varying levels of
seniority around the world, and will business partner with various departments and field offices to
support internal communications objectives.
KEY AREAS OF ACCOUNTABILITY:
 Business partner with various departments and field offices to develop communications plans
that support operational objectives.
 Deliver strategic internal communication projects based on organisational priorities.
 Oversee delivery of high quality internal communication content.
 Support the weekly staff bulletin including writing and editing stories, as well as gathering
stories from across the global organisation.
 Lead on planning and overseeing calendar of key moments throughout the year.
 Produce global communications materials including videos; posters, PowerPoints, talking points,
reports, etc. to support communications objectives.
 Measure, analyse and report on the effectiveness of communication activities in meeting
internal communication objectives.
 Manage and deliver organisational change communication projects and provide communications
advice for key reactive/crisis projects.
 Provide communications support and advice out of hours as and when required.
 Raise awareness throughout organisation of internal communication and tools and services.
 Manage the internal communications global email inbox on a rotating basis with the team;
providing advice and support to staff.
 To perform such other tasks and responsibilities as may be required from time to time and
deputise for Director of team and provide cover for other team members.
SKILLS AND BEHAVIOURS (SCI Values in Practice)
Accountability:
 Holds self accountable for making decisions, managing resources efficiently, achieving and role
modelling Save the Children values
Ambition:
 Strongly externally-oriented
 Future oriented, thinks strategically and on a global scale
Collaboration:
SAVE THE CHILDREN INTERNATIONAL
ROLE PROFILE

Clear ability to understand other people’s perspective and address reasonable concerns and
needs
 Builds and maintains effective relationships with colleagues, members and external partners
 Approachable, good listener, easy to talk to
 Values diversity, sees it as a source of competitive strength
Creativity:
 Develops and encourages new and innovative solutions
 willing to take disciplined risks
Integrity:
 Honest, encourages openness and transparency; demonstrates highest levels of integrity
QUALIFICATIONS
 Educated to degree level or qualified by relevant professional experience.
EXPERIENCE AND SKILLS
Essential
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Proven experience in developing and implementing high impact internal communication plans,
ideally in a complex global organisation.
Excellent writer and editor, skilled at distilling large amounts of information for diverse
audiences
Attention to detail and the ability to follow tasks and ideas through to completion.
Excellent project manager, with an ability to meet deadlines and manage competing priorities.
Creative communicator, able to develop inspiring and engaging communication products.
Highly developed interpersonal skills, including influencing and negotiation.
Highly developed cultural awareness and able to work well in a diverse, international
environment.
A proven ability to develop and manage digital content.
Able to build strong global networks.
Ability to juggle operational delivery with strategic thinking.
Able to work in a fast-paced environment and to adapt work plans.
A commitment to Save the Children’s mission and values.
Desirable
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Field experience.
Experience using Drupal and SharePoint.
Experience using design packages, such as Photoshop, InDesign, and Final Cut Pro.
Equal Opportunities
The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and
Diversity policies and procedures.
Health and Safety
The post holder is required to carry out the duties in accordance with SCI Health and Safety policies
and procedures.
Additional job responsibilities
The job duties and responsibilities as set out above are not exhaustive and the post holder may be
required to carry out additional duties appropriate to their level of skills and experience.
JD written by: Laura Pallut
Date: 20 January 2015
JD agreed by: Janti Soeripto
Date: 20 January 2015
SAVE THE CHILDREN INTERNATIONAL
ROLE PROFILE