New Customer Information Letter

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CITY OF
WILLISTON
FLORIDA
50 N.W. Main Street ● P.O. Box 160 ● Williston, Florida 32696-0160
Phone: (352) 528-3060 ● Fax: (352) 528-2877
Utility bills are mailed on the 25th of each month, and are due upon receipt, but no later than the 10th of the following
month. (Example billing date of OCT 25TH will be due NO LATER than NOV 10TH). If your account is not paid on or
before the 10th of the month there will be a $10.00 penalty charged to your account FOR EACH METERED SERVICE.
We DO NOT SEND DELINQUENT NOTICES. If your account is not paid by the 15th of the month, your account will
be placed on the Cut Off List with the main meter at the location being disconnected. A $25.00 reconnect fee per metered
service will be assessed for after hours reconnects. Cutoff day is the 16th of the month, if on a weekend/holiday cutoff
will be the next business day. At that time you will be required to pay your current bill, penalties and an additional
deposit. All charges MUST be paid before reconnection will occur. Three days after disconnection all accounts not paid
will be finaled.
*** Should you decide to utilize our ACH payment option, your account will be drafted the 5th of each month***
DEPOSITS:
City of Williston Code of Ordinances states in Section 40.16 Deposits; required.
a) Deposits for residential service of a city utility shall be refunded after a period of three (3) years, provided,
that a good payment record has been maintained for the three year period.
b) If, following a refund pursuant to subsection (a), above, the utility customer fails to maintain a good payment
record, then a new deposit shall be required.
c) A good payment record, for the purpose of this section, shall mean that the city records reflect the following:
1) no more than one late charge during the three year period;
2) no disconnections or discontinuances of service; and
3) no evidence of meter tampering or damage
*** COMMERICIAL ACCOUNTS WILL BE RE-EVALUATED AFTER SIX (6) MONTHS OF SERVICE FOR ADDITIONAL DEPOSITS AND
DEPOSITS ARE REFUNDED ONLY WHEN ACCOUNTS ARE CLOSED. ***
GARBAGE AND RECYCLE SERVICE PROVIDED BY WASTE PRO:
One 90 gallon garbage can and one 18 gallon recycle bin will be provided. Place garbage can/recycle bin at the curb,
clear of all obstacles (mailboxes, power poles, trees, etc…) by at least 4 feet, by 7:00 AM on your scheduled day. If
your address is located in the NE/NW your scheduled day is Tuesday. The SE/SW location will be Thursday. If
can/bin is not out by the curb by the required time then it will not be picked up until the next week’s scheduled day. For
garbage issues or recycle information, contact WASTE PRO at 352-463-6200. Yard debris will be picked up every
other Thursday. Loose yard trash must be bagged and branches no longer than 5-ft or larger than 5-in in diameter.
Recycle is on Wednesday for everyone.
POSTING OF BUILDING NUMBERS:
Per City of Williston Code of Ordinances Section 34-102, new and existing buildings must have address numbers visible
and legible from the street. Inquire about details on number specifications. Utilities will not be connected if the location
is not in compliance with this ordinance.
By signing below, I agree that I have been informed of the City of Williston’s procedures and received a copy.
CUSTOMER’S SIGNATURE
s:/utilities/new customer info /new customer info letter 2013
DATE
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