1. Satin Hands – (pass this out to the women around the table)
We’re going to start with Satin Hands! This is an awesome pampering set for hands
or feet.
First, is the Hand Softener. It is deeeep moisture that goes into your hands and feet to
soften dead skin and hydrate. It’s good for elbows, knees, etc!
Next is the smoothie scrub – it sloughs off the dead skin that’s thick and crusty
(Have them rinse their hands at this point and dry them with a towel.)
Finally, the hand cream – it’s a light moisture for daily use. Hydrates for 24 hours!
How do your hands feel??
I love starting with this because it’s instant gratification 
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2. Introductions
I’d like to get to know each of you – let’s go around and tell me your name, what you do
in life, and what you love MOST about your hostess.
3. Share the agenda
Just to let you know what to expect, today we’re going to do great skin care, because
that’s most important and everyone may not love makeup but we all need to wash our
faces.
Then we’ll do quick color to give you a taste of our mineral color, and then do individual
consultations. That is where I’ll sit down with each of you just for a couple minutes to
get your feedback from the class, and answer any questions you have. I want you to
know if you come today, and you don’t spend a lot of money, it’s totally ok I hope
you’ll relax and have fun! I promise I won’t be scary at the end.
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During your individual consultation, you will also have the opportunity to become my
client! If so, you will go on my mailing list, so you get a new catalogue in the mail every
quarter with all the new stuff! You also get door to door delivery for FREE, samples and
consultations any time you want one, and ME to take care of your beauty needs 
If you decide to become my client, we will set up your follow‐up appointment. We
don’t have time today to go through all the products you individually might be
interested in, and teach you each unique tips for your skin and makeup. So I do a one on
one apmt with you in the next couple of weeks where we make sure any products you
buy you are LOVING, and also go more in depth with your particular skin needs and
interests. It’s my favorite customer service time because we are friends then, and can
really customize my service for you 
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4. Your “WHY” story (have pictures of your family, what MK has given you, your tangible goal,
what MK is giving you now). The key to your “WHY” story is:
1. Be brief (2-3 min)
2. Be authentic (be open about where you were and where you’re going)
3. Be sure to share where you’re going in the PRESENT TENSE (I “am doing”, “am earning”,
“will be debt free” rather than I “am trying”, “am hoping to” am “working on”.)
Before Mary Kay, I ….
Since starting my business I have found….
Right now I am (earning, doing, paying off, saving for)….
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I want you to know, I am here to SERVE today. I don’t mean that in a cliché way at ALL.
I hope to serve you in at least one of 4 ways…
1. With a few minutes to relax!!!
2. With our product – whether skin care or color needs or both!
3. With much needed girl time or FREE product – if you need an excuse to get some girls
together, or can’t buy everything you want today, I would LOVE to have you partner with
me as a hostess and get $100 free!
4. With our business opportunity – that is what in Mary Kay has changed me the MOST. I am
a different woman today with different choices, so if you are hungry, let me know!!
If you don’t fit some of those, that is FINE! 
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5. Intro MK
Ok, a little background about Mary Kay. This was Mary Kay Ash. She started our company 50 years
ago in Dallas, Texas. Prior to that, she had been a single mom, raising 3 kids on her own, working 15
hour days trying to make ends meet. She did well in her sales field, but because she was a women,
she found that she would often train the men, who would be promoted and get the raises! And
that was extremely difficult. So when she was in her 40’s, she remarried and decided to retire.
She decided to write a book on her experience in business, the good and the bad, and as she began
to do that, she found that she had a business plan!! So instead of just writing a book, she decided
to launch her dream company, as a way to give women HOPE - to work and provide for their
families, without sacrificing the things that were most important to them.
And it grew incredibly! Today we are a Top Global Beauty Brand with over 3 billion $ in sales!
And now, we’re local business owners, backed by a global company in 35 countries!!
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We’re still based in Dallas ‐ this is our world headquarters (point to picture), and everything is still
made right there in house! So on every tube you’ll find “Made in USA” – something I’m proud of!
As a line, Mary Kay is what’s called a prestige line. That is like any line you’d find at a department
store. Mac, Clinique, Estee Lauder – we’re all ranked together because we’re highly tested by the
FDA. We’re required to use only high quality, active ingredients in our products. But because we’re
NOT in stores, we’re about 25‐35% cheaper than the comparable brands.
The products you find at CVS or Walmart are called Mass Production House brands – Oil of Olay,
Maybelline, etc. They are not held to the same standards, so you’re paying for more filler and fluff
in those. Mary Kay is typically $3‐4 more than them, but you’ll find that our products last longer
and works better, which ends up evening out the price!
There are 3 things that I think make Mary Kay special...
1) The chance to try before you buy – see what you think of it before you pay!
2) 100% guarantee – if you don’t LOVE what you got, you can trade it or return it for FREE,
and it’s free for your consultant too.
3) You get ME! Seriously, I LOVE working with you over time – the people are what makes this
business fun for me.
And those 3 things are why we do a follow-up apmt with our clients. To make sure you LOVE your
products, to let you try anything else you want, and to get to know you personally 
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6. Great skin care!
Now let’s get into some great skin care! First, though, I have a little gift that I’d like you ladies to
pass around the table as we go today. Every time I say “Follow‐up”, pass it to the left, and we’ll see
who wins at the end
We have SEVERAL lines of skin care products, depending on your age, and your needs. Today we
are doing ____________ Set, but if there is another one you’d like to try or have more information
on, just let me know and we will do it at your follow‐up appointment.
What we’re going to do today is called “The Miracle Set”.
Scientists have found that from the time we’re born, up to a certain age, our skin replenishes itself
every 4 weeks. So every 28 days we have a fresh new face, etc. However, there is a point when that
process begins to slow down, and sadly, it’s at the age 20. That’s when the “aging” process for our
skin begins.
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However, they have found that you can speed the process back up, and what does that is Retinol –
Vitamin A. If you use that on your skin, it helps to heal damage already done, and prevent further
or future damage from happening.
So that’s what Timewise is designed to do. It is made up of an anti‐aging complex that works with
the natural process of our skin to reduce signs of aging already there, and prevent future aging.
There are different formulas of Timewise because we know that every woman’s skin is different,
and what we each need is different. So they have developed a line for normal to dry skin, and one
for combination/oily skin. So those who NEED moisture will get that, and those who need their
extra oil reduced will get that. So, if you don’t get the right kind today, or you want to try a
different one, at your follow‐up you can try anything!
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What we’re going to do today is the 5 steps for good skin care. These are the things you want to do
every day to help you skin look its’ best. Those are Cleanse, Exfoliate, Tone, Moisturize, and
Protect. That’s a lot of steps! Thankfully, Mary Kay knows that we are BUSY women. We don’t want
to fuss with a lot of bottles and steps every day. That’s why they put the first 3 steps in 1 – the 3 in
1 cleanser.
CLEANSER – Cleanses your skin of dirt, make‐up, hair product, exfoliates off dead skin cells, cleans
out pores, blackheads, etc.
You definitely want to wash your face twice a day – morning and night. Think about it...
‐ When you wake up in the morning, your face has been smashed in your pillow all night. Dead skin,
your natural oils, drool, has all rubbed on your face. You need to get a fresh start to the day!
‐ When you get ready for bed at night, your face has a coating of the grime you encountered all
day, makeup, plus the natural oils from your skin. That needs to come off too.
Doctors have found that if you don’t remove the residue of the day before bed, you age your skin
10 DAYS in 1 night of sleep!!
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DAY/NIGHT SOLUTION –
Next is the “Pro‐newal Team”, also known as the little fountain of youth
You use 1 pump of each, depending on the time of day.
Day Solution ‐ SPF 35: Full spectrum sun protection from UVA rays (cause wrinkles) and
UVB rays (brown spots) Gives environmental protection from free radicals, pollution
“Peptides” reduce expression lines, brighten our countenance – give us a healthy glow
Night Solution – Do this one on your neck since you put the day solution on your face
Renews and heals our skin overnight
The little beads are Vitamins A, C and E – best if used fresh, so the pump crushes them
to go onto our skin fresh
This works on tightening up our skin and shrinking down pore size, as well as healing
acne scars
Tip to make it last ‐ dot on face, don’t rub on your hands
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So, we did the 3 steps for good skin care – cleansing, exfoliating and toning. Then we did
the pro‐newal team.
Now we move to MOISTURIZER.
It adds vital moisture that is needed, but is tailored for skin types. Dry-skinned girls get a
little extra moisture, while the one for more combination skin SUPPRESSES extra from
coming to the top. There are 10 kinds of moisturizers in our line, so at your follow‐up
appointment you can try other kinds if you want to.
Even someone with oily skin NEEDS to moisturize. If our skin doesn’t get the healthy
moisture it needs, it will over‐ produce oil to compensate for the lack of moisture, and
then we are oilier than if we had just used a lightweight moisturizer.
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**ONLY USE THIS PAGE IF YOU ARE DOING TIMEWISE REPAIR
Timewise Repair is our newest, and most advanced skin care line to fight the advanced signs of
aging! It’s tailored for anyone 50 and over, or for a younger woman who isn’t seeing as many
results as she would like, or someone who wants ELITE skin care. This is it.
PG 13
ONLY USE THIS PAGE IF YOU ARE DOING BOTANICAL EFFECTS.
Botanical line is for young girls, or for people who are extremely sensitive. It’s a very natural and
simple line. So women who appreciate “natural” products like this one as well.
PG 14
ONLY USE THIS PAGE IF YOU ARE DOING CLEARPROOF ACNE SYSTEM
This helps with moderate to severe acne issues.
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So we did the first 4 steps for skin care –
Cleanse, Exfoliate and Tone (hold up cleanser)
Moisturize (hold up moisturizer)
The last step is FOUNDATION – It’s the last step to good skin care, not first step in makeup.
Foundation is a barrier for your face. As you go through the day with all the pollutants, dirt, etc.
that we encounter, you need a light cover for your skin. That is what foundation does, then, at
night when you wash your face, you wash all the junk down the drain!
You each have your choice of foundation on your tray – go ahead and try it! Let me know if the
shade doesn’t look right as you go. We have many kinds of foundation – liquid, mineral, cream to
powder, CC cream, as well as concealers and powders.
At your follow‐up appointment, you can try any of the things you aren’t trying today.
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RECAP skin care –
So what we did was the Miracle Set!
We did 3 in 1 cleanser; that cleanses, exfoliates and tones the skin. It typically lasts 3‐4 months.
The moisturizer balances your skin and keeps your foundation in place. It lasts 4‐5 months.
And foundation is the last step – protection. It lasts 5‐6 months.
These 3 things complete the Basic Skin care for super simple womanThis set is $58‐64,
depending on your choice of foundation.
When you add in the day and night solution, you double the age fighting benefits with protection
and renewal! These last 6 months, because you just do 1 small pump each day.
That completes our most popular set, the Miracle Set, and it’s $104‐110, depending on your
foundation.
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Then there are LOTS of supplements! The issues many women complain about: puffy eyes, uneven
skin coloration, breakouts, dark eye circles. We’ll try the ones you’re interested in at your follow‐up
appointment.
Microdermabrasion is a favorite! Everyone does this at their follow‐up with me. It’s like a dentist
visit for your face! (Use twice a week) The Refine step goes DEEP to really cleanse, revitalize and
remove dead old skin. The Replenish step renews with aloe, chamomile and soothing elements. It
will help any skin irritation, burn, etc. Makes skin as soft as a baby’s butt.
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Firming eye cream is fabulous for the delicate area right around the eyes.
When you add those 2 products to the Miracle Set, you have the Ultimate Miracle Set, which is the
best of the best. It is $185‐195, depending on foundation.
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7. Candy Break!
Ok, it’s time for a candy break before we go into color!
I’d like to share with you ladies some of the sweet reasons women crave Mary Kay  I never know,
when I walk into an appointment, what women are praying for change, hungry for more, or in need
of some hope! So I want to share a few quick things that Mary Kay has to offer as a business
opportunity!
If it interests you, please let me know at the end! If it’s not for you, but you think of someone ELSE
who could benefit from this opportunity, I do give referral gifts as well 
Pay close attention, because there will be a quiz at the end  You will get a ticket if you’re the first
person who can remember what one of the candy bars represents. And yes, we will draw for a free
gift at the end!
(Go through the candy bars, sharing the reasons. Then review, giving tickets to the one who
remembers what each represents first. Have them fill out the surveys at the end.)
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As you can see on the next few pages, Mary Kay is so much more than just a product for sale.
Every one of us in Mary Kay has opportunities to dress up and celebrate our achievements, take
road trips, our husbands can even travel with us!
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There are also BIG rewards too like the Pink Cadillac, BIG GIRL paychecks, and the ability to
completely design your life! Do you feel in control of your time? Your income? That’s what we have
in Mary Kay!!
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Quick color –
Ok, now we’re going to play with some quick color! All of our powder products are mineral now, so
if you try a shadow, blush, bronzer, they are good for your skin, and potent!
And at your follow‐up appointment, we will go much more in depth with different combinations,
and looks you want to try, 1 on 1. We don’t have time to do the full face today, so we’re going to
try these colors cards to give you an introduction into our color 
We will do the cheeks and lips together, and then I’ll give you applicators at the end to play with
the eyes while I’m doing individual consultations. If you don’t love the colors you get today, don’t
worry!!! Much more coming at your follow‐up!
Blush – To contour the face and draw attention to your eyes
Get some blush on the cotton ball, and then test it on your hand to see how much is on there, so
you don’t overdo itWherever you touch first will have the most color, most fullness, attention
– if you start on the apple of the cheeks you will draw attention to your nose. You want to start
high on your cheekbone and come forward for a natural look.
Lips ‐ Peel off the thick plastic cover and you can “kiss” it We have a lot of lip products, so
today will be a warm up for you! At your follow‐up, you can try many more.
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8. Deserted Island Game …
All right ladies, we have one more game tonight! Don’t you just love winning free products?!
I want you to use your imagination for a moment … you have been stranded on a deserted island
for 3 months! You have no means of getting off—and you are dirty, but you have a great tan! 
Suddenly, off in the distance you see Mr McDreamy coming on a speed boat to save you! Who is
your Mr McDreamy?
Now, you have about 60 seconds to get into your hut and put on ONE glamour item to look your
best when he arrives! It can’t be foundation, because that’s skin care. What would your one
glamour item be??? Jot that down on the back of your card 
Ok, here’s the game. One of you is going to get your item FREE tonight! The way we build our
businesses in Mary Kay is by referral. The best compliment you can pay me, is to share me with
some of your friends and family members, and allow me to bless them!
Turn your card to the back side to #11. That is the spot to list women in your life who need some
pampering, or who would have had fun tonight! Or maybe they like to help people out and would
help me with my 30 faces! When I say go, the person who can list the most names and numbers is
going to get their item FREE tonight! Next to their names, please also list what you love about them
– what makes them a special person in your life, so I can share that with them 
Ready, GO!
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9. Today’s Specials! (Pull out your set sheets, but don’t pass them out until you explain the specials)
If you like a good deal, I have some for you! Mary Kay allows us to offer some specials. They aren’t
RULES or telling you what you HAVE to do, but options to save some money You’ll see on this
sheet, that we have many sets that you can purchase – skin care, color, satin hands, etc.
#1 - Any 1 set, and you can choose an item half off!
#2 “Get Me Started” Set – the Miracle Set plus your choice of foundation for only $99!
#3 “Make Me Fabulous” Set – any 4 Sets, plus the Roll Up Bag or Skinvigorate brush half off for only
$175!
#4 “Stock My Bathroom” Set – any 6 sets, plus the roll up bag or Skinvigorate brush FREE for only
$275!
So, go to your profile card, and on the back underneath the section where you gave referrals is a
pink section. Please make a wish list for me. If money were no object, what would you want to take
home today? This is not an order form, but helping me know what you liked, or what you want to
work towards! Once you feel like you have your wish list done, let me know as we’ll do your 1 on 1
consultation to get your feedback! Or if anyone is in a hurry, I can talk with you first. (Clean up any
random trash, and things while they’re writing. Once someone finishes writing, just ask her – “Are
you done with your wishlist?” When she says yes, say “Ok, come on over to my little office, and
we’ll get your feedback.”)
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Individual Close:
You want to meet with EVERY guest to do an individual consultation, in a separate area from where
the class was conducted. Ask who needs to leave first, and start with her. If no one is in a hurry, just
pick one. Have her bring her profile card and set sheet.
**This part is extremely important, and WILL determine whether you have a $50 or $500 party. You
should have your office bag (containing: date book, sales tickets, money bag, calculator, a Look Book,
hostess packets and recruiting packets.)
As each woman sits down, take a moment to look in her eyes, smile, and ask the first question
warmly…
1. Did you have a good time?
2. How does your skin feel? What products did you like BEST tonight?
3. Are there any questions I can answer for you at this time?
4. May I take a look at your wishlist?
5. Is it alright if I show you the pricing options with the specials?
If Yes-Great, Mary Kay allows us to use cash, check, Master Card, Visa, & Discover. I also offer
payment plans if you would like to break your purchase up. Here’s how it works…(show your
payment plan). Do any of these appeal to you for today?
(Sit back & be quiet…wait for her response). Once she gives her answer, either break it into smaller
size with her prime items or complete the sales slip.
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If No-Are there any items that you would like today to assist your hostess? Write down whatever she
says & complete the sales slip. If she wants nothing…”No problem. Now you see how it works with
the specials.” Continue on…
6. Booking the Follow-up Appt. -Now, I like to see you in 7-10 days for your follow-up appointment
where we’ll check your skin and do your color profile. You have 2 ways to do it…you can do it on your
own or you can partner with me and share it with some girlfriends and get up to $100 free! What’s
best for you?
- If she wants to do it on her own: “Great! I do my individual follow-ups on ____ at our training studio
(the Success Mtg) or on _____. Which is better for you?
- If she wants to share it with friends: “Great! I do my group appointments on ____ or _____. Which is
better for you? _______ Ok great, I have _____ and _____ open, what do you prefer? ______ Alright, at _____
or _____? Wonderful! We will get together on _____ at _____. Now let me show you the hostess perks.
(Walk her through Hostess Packet & set up time to call back tomorrow for her list of girlfriends.)
8. Select at least 2 ladies to give their opinion of the Mk opportunity (the hostess & a guest)
I am finishing my training with my Director, and I need to have 5 of my clients listen for a lip gloss!
You watch a short video about MK, and then do a 3 way call to give us your feedback and opinion
about our business opportunity, and then you receive a free lip gloss for your time. Is there any
reason why you couldn’t help me with that? (Schedule a time to do the coffee meeting or 3 way call,
then send her the link to watch the video.)
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