ISO 14001:2004
Environmental Management System Manual
AQNP SOLUTIONS PTY LTD
Business Name: AQNP Solutions Pty. Ltd.
ABN: 60 160 593 939
Address:
Brisbane Office
Lot 3, 70 Mary Street, Brisbane, QLD 4000 Australia
Townsville Office
Unit 3/42 Carmel Street, GARBUTT, Townsville QLD 4814 Australia
Document No
Uncontrolled Copy
Controlled Copy
Rev
0
Date
17/06/2015
COMPANY PROPRIETARY INFORMATION
Prior to use, ensure this document is the most recent revision by checking the Master Document List. To request a change, submit a
Document Change Request to the Document Control Representative.
AQNP Solutions
ISO 14001:2004 Environmental Management System Manual
Approvals
The signatures below certify that this quality manual has been reviewed and accepted, and demonstrates that the
signatories are aware of all the requirements contained herein and are committed to ensuring their provision.
Name
Signature
Position
Date
Prepared by
Reviewed by
Approved by
Amendment Record
This quality manual is reviewed to ensure its continuing relevance to the systems and process that it describes. A
record of contextual additions or omissions is given below:
Page No.
Document No:
Context
Revision
Date
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ISO 14001:2004 Environmental Management System Manual
Contents
Introduction ................................................................................................................................................................. 4
1. Scope ....................................................................................................................................................................... 5
1.1 Description of Organization ....................................................................................................................................... 5
1.2 Scope of Certification ................................................................................................................................................. 5
1.3 Third Party Certification ...............................................................................................Error! Bookmark not defined.
2. References ............................................................................................................................................................... 6
3. Terms & Definitions ................................................................................................................................................. 7
3.1 Description ................................................................................................................................................................. 7
3.2 Implementation and Maintenance ............................................................................................................................ 7
4. Environmental Management System ............................................................................ Error! Bookmark not defined.
4.1 General.........................................................................................................................Error! Bookmark not defined.
4.2 Environmental Policy ...................................................................................................Error! Bookmark not defined.
4.3 Planning .......................................................................................................................Error! Bookmark not defined.
4.3.1 Environmental Aspects .........................................................................................Error! Bookmark not defined.
4.3.2 Legal and Other Requirements .............................................................................Error! Bookmark not defined.
4.3.3 Objectives, Targets and Programmes ...................................................................Error! Bookmark not defined.
4.4 Implementation and Operation ...................................................................................Error! Bookmark not defined.
4.4.1 Resources, Roles, Responsibility and Authority ....................................................Error! Bookmark not defined.
4.4.2 Competence, Training and Awareness .................................................................Error! Bookmark not defined.
4.4.3 Communication .....................................................................................................Error! Bookmark not defined.
4.4.4 Documentation .....................................................................................................Error! Bookmark not defined.
4.4.5 Control of Documents ...........................................................................................Error! Bookmark not defined.
4.4.6 Operational Control ..............................................................................................Error! Bookmark not defined.
4.4.7 Emergency Preparedness and Response ..............................................................Error! Bookmark not defined.
4.5 Checking .......................................................................................................................Error! Bookmark not defined.
4.5.1 Monitoring and Measurement .............................................................................Error! Bookmark not defined.
4.5.2 Evaluation of Compliance .....................................................................................Error! Bookmark not defined.
4.5.3 Non-conformity, Corrective Action and Preventive Action ..................................Error! Bookmark not defined.
4.5.4 Control of Records ................................................................................................Error! Bookmark not defined.
4.5.5 Internal Audit ........................................................................................................Error! Bookmark not defined.
4.6 Management Review ...................................................................................................Error! Bookmark not defined.
Appendices ....................................................................................................................... Error! Bookmark not defined.
A.1 Abbreviations & Acronyms ..........................................................................................Error! Bookmark not defined.
A.2 Sequence and Interaction of Environmental Management Processes ........................Error! Bookmark not defined.
A.3 List of Key Environmental Management System Documents ......................................Error! Bookmark not defined.
A.4 Organization Chart .......................................................................................................Error! Bookmark not defined.
A.5 Environmental Policy ...................................................................................................Error! Bookmark not defined.
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ISO 14001:2004 Environmental Management System Manual
Introduction
AQNP Solutions has developed and implemented an environmental management system (EMS) in order to document
the company’s best business practices, better satisfy the requirements and expectations of its customers and to
improve the overall management of the company.
The environmental management system of AQNP Solutions meets the requirements of the international standard ISO
14001:2004. This manual describes the environmental management system, delineates authorities, inter relationships
and responsibilities of personnel responsible for performing within the system. The manual also provides procedures
or references for all activities comprising the environmental management system to ensure compliance to the
necessary requirements of the standard.
This manual is also used externally to introduce our environmental management system to our customers and other
external organizations or individuals. The manual is used to familiarise them with the controls that have been
implemented and to assure them that the integrity of our environmental management system is maintained and
focused on delivering environmental responsibility.
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ISO 14001:2004 Environmental Management System Manual
1. Scope
1.1 Description of Organization
The International Organization Standard ISO 14001:2004 describes the requirements for an environmental
management system by addressing the principles and processes surrounding the design development and delivery of a
general product or service. The activity covered by AQNP Solutions specializes in a complete lubricant and fuel
management solution, and total condition monitoring which will significantly extend the life of lubricants and fuel.
1.2 Scope of Certification
The environmental management system complies with all applicable requirements contained in ISO 14001:2004,
covers the design and provision of all products and/or services, and encompasses all operations at our facility located
at Unit 3/42 Carmel Street, GARBUTT, 4814. This manual shows the relationship between the environmental
management system and ISO 14001.
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ISO 14001:2004 Environmental Management System Manual
2. References
In addition to ISO 14001:2004, AQNP Solutions also makes reference to relevant international standards as well as
customer specifications where appropriate.
Standard
Title
Description
ISO 14001:2004
Environmental Management Systems
Requirements
ISO 9000:2005
Quality management systems
Fundamentals and Vocabulary
ISO 19011:2011
Guidelines for Auditing Management Systems
Auditing Guidelines
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ISO 14001:2004 Environmental Management System Manual
3. Terms & Definitions
3.1 Description
AQNP Solutions environmental management system uses the same internationally recognised terms, vocabulary and
definitions given in ISO 9000:2005. Acronyms, terms, vocabulary and definitions unique to our organization, customers,
industry and region are referenced throughout our environmental manual and are contained in Appendix A.1.
The following terms are adapted from ISO 14001:2004 and ISO 9000:2005:
Term
Definition
Management System
The defined methods, practices and organisation to meet the requirements
Management Manual
The documented environmental management system
Management Procedures
The procedures documenting the environmental systems
Environment
Surroundings in which the organisation operates
Environmental Aspect
Activities that can interact with the environment
Environmental Impact
A change to the environment resulting from an environmental aspect
Controlled Copy
The issue of a document that will be updated whenever it is revised
Controlled Issue
The issue of a document where proof of receipt is sought from the recipient
3.2 Implementation and Maintenance
It is recognised that documenting the environmental management system is only the first step towards fully
implementing its requirements. For this reason the Environmental Management Representative will brief all new and
existing personnel on the requirements of the environmental management system to ensure full compliance.
The effectiveness of the implementation is measured through on-going internal audits of the environmental
management system. Where implementation is deemed inadequate then steps are taken to resolve the situation in a
timely manner.
The environmental management system as a whole is reviewed during regular management review meetings where
the completeness and effectiveness of the system and any steps necessary to improve it are discussed to ensure
appropriate action is taken.
Whenever the environmental management system is changed the Environmental Management Representative will
make all relevant personnel aware of the new or revised systems and monitor them to ensure that they are
implemented effectively.
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- Details of content can be found by contacting AQNP
representative -
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