1 IPL Project Glenn Orleski Info 511 2 QUESTION 1. Research Questions TBA, article 12040153: (INACTIVE) Subject: LIT: I'm looking for a book that I read while in college, but can (no need by) Posted: Thu, 16 Jul 2009 13:18:41 5: CLAIMED Thu, 16 Jul 2009 17:23:58 by Glenn Orleski ([email protected]) 6: Re: LIT: I'm looking for a book that I read while in college, but can (no need by) (sent to patron) Thu, 16 Jul 2009 20:33:24 by Glenn Orleski ([email protected]) Needed by: no need by Question: I'm looking for a book that I read while in college, but can't remember the exact title or the author. The author was British, the title was something along the lines of "The Power of Words" or "The Politics of Language" and it concerned discourse analysis, rhetoric, the politics of word choice, and metareading etc. The cover was green (probably not that helpful, is it?). I think it was published between 1995-2005. I'd like to read the book again and it's driving me crazy that I can't think of the title! name: from: @gmail.com confirm: @gmail.com location: Sacramento area: Literature reason: For personal use school: No sources_consulted: Google Books, my college library's catalog RESPONSE 1. Hello, Greetings from the Internet Public Library! Thank you for your question about the mystery title of a book about discourse analysis. I believe the title of your book is either “Language and Power” or “Discourse and Social Change”. Both books are written by Norman Fairclough, professor of linguistics at Lancaster University. Fairclough, N. (1989) Language and Power. London; New York: Longman 3 Fairclough, N. (1992) Discourse and Social Change. Cambridge, UK; Cambridge, MA: Polity Press I found the first book by searching the “tags” field on Librarything. I entered the phrase “discourse analysis, politics” (quotation marks are not necessary when you actually type it in,but the comma is needed in between the two terms). http://www.librarything.com/search Since the title found was so close to your description I decided to check the author’s name on Google to see if he was from England. Norman Fairclough’s faculty page for Lancaster University was the first result. http://www.google.com/ http://www.ling.lancs.ac.uk/profiles/263 Thought I was in the clear until I remembered your description of a green book cover. My first result matched the title ideas you provided, but I couldn’t find any green cover editions. So to cover all our bases I checked the covers of Fairclough’s other books using his Library Thing author page. I found a green cover edition of his book titled “Discourse and Social Change”. http://www.librarything.com/work/1136287 In order to double check the book information I searched for the titles on Worldcat and found similar information. http://www.worldcat.org/advancedsearch http://www.worldcat.org/oclc/17321588&referer=brief_results http://www.worldcat.org/oclc/25371774&referer=brief_results One final note, a user generated book tagging system was the reason I chose Library Thing for this search. The multiple tags that users can attach to their books provide a bigger target to hit with a subject search. I hope I provided you with the book title you were looking for. Please don't hesitate to contact us again if you need more information Thank you for using IPL. 4 LOG 1. The first question I chose to answer was also one of my simplest questions. As a result, I only spent around an hour searching. I settled upon using Librarything right away. The website had recently been covered in class and I felt this was the perfect opportunity to test the practical uses that tagging offers. Since I didn’t know much about the book myself I simply trusted the users subject descriptions of the book and conducted my tag search accordingly. I felt fairly confident that I provided the book that the patron was looking for, but I wish that I received some sort of positive feedback so that I could be sure. I would hate to think that I offered book titles that were completely off base and the user just didn’t bother responding back in any way because they were disappointed with the response. One thing that I failed to do was to include the disclaimer that Librarything contains user generated information from non-experts. QUESTION 2. Research Questions TBA, article 12040165: (INACTIVE) Subject: ENT: There was a Visa check card commercial where the guy tries t (no need by) Posted: Thu, 16 Jul 2009 21:23:04 CLAIMED Fri, 17 Jul 2009 07:28:32 by Glenn Orleski ([email protected]) 5: Re: ENT: There was a Visa check card commercial where the guy tries t (no need by) (sent to patron) Fri, 17 Jul 2009 15:24:52 by Glenn Orleski ([email protected]) Needed by: no need by Question: There was a Visa check card commercial where the guy tries to write a check and the clerk asks for his ID which the guy does not have. He comes back into the store with 8 people and shows how they are all related including the clerk so the clerk should take his check with no ID. The ad then says how much easier a Visa check card would have been. Where can I find a video of this commercial online or to buy? name: from: @aol.com confirm: @aol.com location: ID area: Entertainment/Sports reason: general interest school: No 5 sources_consulted: none Response 2. Greetings from the Internet Public Library! Thank you for your question about finding a video of the Visa check card commercial you described. I was able to find two links to the video you requested. The first link is from the website bestads.tv. The video appears to be a bit higher quality and is better for use in a professional setting than the second link I provided, which is from spike.com. This second link contains some mildly suggestive references on the page, but I provided it just in case the first link dies. 1. http://www.bestads.tv/view/778/visa-check-card-the-six-degrees-of-kevin-bacon/ This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/mowxm5 2. http://www.spike.com/video/kevin-bacon/2419289 The commercial situation you described, where one person is somehow related to everyone around them sounded like the “six degrees of separation” phenomena to me. Knowing this I typed the following search phrase into Google - “six degrees of separation” visa commercial. (Quotation marks should be included) http://www.google.com/ The first result I found was a Wikipedia entry on the “Six Degrees of Kevin Bacon” game. The game takes the classic six degrees premise and applies it to Kevin Bacon’s relations to other actors. The entry mentions that Bacon “appeared in a commercial for the Visa check card that parodied the game.” http://en.wikipedia.org/wiki/Six_Degrees_of_Kevin_Bacon A community of users maintains or edits this source. Because membership in this community may include non-experts, information taken from this source should be verified using other, more reliable sources Knowing that the star of this Visa commercial was likely Kevin Bacon I did a Google search similar to the previous one and was able to find the first video link. This time I replaced separation with Kevin Bacon. The exact search used was “six degrees of Kevin Bacon” visa. (Quotation marks should be included) In order to find the Spike TV video I just added the term commercial to the end of this search. 6 Thank you for your question about finding an online video of this commercial. I had completely forgotten about this Kevin Bacon commercial before I started researching your question. Nice blast from the pop-culture past. I hope the videos provided are useful. Please don’t hesitate to contact us again if you need more information. Thank you for using IPL. LOG 2. This was another one of the more cut and dry questions I answered. I received an early break in my search by attaching the six degrees phrase to visa commercial in order to find the Kevin Bacon connection. So once again research for this question was fairly minimal and most of my time was spent composing my response to the IPL user.. All in all the research took about 45 minutes while my written response took at least that amount of time. Due to finding the early link between Kevin Bacon and the commercial description in the question there wasn’t a lot of wasted searching. I felt very good about how my answer to this question fell into place. The commercial concept sounded familiar to me, but I hadn’t realized there was a celebrity involved until I actually began the research. There isn’t anything that I can think of doing differently. The question was able to be tied up nice and neat by providing exactly what the user was looking for. QUESTION 3. Research Questions TBA, article 12040709: (INACTIVE) Subject: SCI: WHAT IS THE WHOLE PROCESS OF FINDING ACCELERATION DUE TO GRAVITY (need by 08/1/2009) Posted: Thu, 30 Jul 2009 01:22:37 5: CLAIMED Thu, 30 Jul 2009 09:57:51 by Glenn Orleski ([email protected]) 6: Re: SCI: WHAT IS THE WHOLE PROCESS OF FINDING ACCELERATION DUE TO GRAVITY (need by 08/1/2009) (sent to patron) Thu, 30 Jul 2009 23:08:43 by Glenn Orleski ([email protected]) Needed by: 08/1/2009 Question: WHAT IS THE WHOLE PROCESS OF FINDING ACCELERATION DUE TO GRAVITY USING BAR PENDULUM WITH HOLES? 7 name: from: @yahoo.in confirm: @yahoo.in location: delhi area: Science reason: BY DOING EXPERIMENT. school: No sources_consulted: BSC. PRACTICAL PHYSICS(HARNAM SINGH) Response 3. Greetings from the Internet Public Library! Thank you for your question about the use of bar pendulums in finding acceleration due to gravity. I was able to find two sources of information that will help you with this process. The first source I found is a pdf document found on the Maitreyi College web site. The document explains the bar pendulum experiment process in great detail. I’ve included links to the page in pdf and html formats. 1. http://maitreyi.du.ac.in/Bar%20Pendulum.pdf http://18.104.22.168/search?q=cache:dSRU3q75H8J:maitreyi.du.ac.in/Bar%2520Pendulum.pdf+bar+pendulum+acceleration&cd=4&hl= en&ct=clnk&gl=us This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/klcvkd I found a second source of information in a Google books preview for Hannah Sathyaseelan’s work titled Laboratory Manual in Applied Physics. Sathyaseelan, H. (2002) Laboratory Manual in Applied Physics. New Age International 2. http://books.google.com/books?id=eRJ_6CyFlD0C&pg=PA11&dq=%22compound+bar+pendulu m%22+AND+%22acceleration+due+to+gravity%22#v=onepage&q=&f=false This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/nwl3mg 8 I searched the following terms in Google to find the first result, “bar pendulum acceleration” (quotation marks are not necessary when you actually type it in) By reading the first source I found that a bar pendulum is just one type of compound pendulum. So to find the second source I added the term compound and included the phrase “acceleration due to gravity” in a search of Google books. "compound bar pendulum" "acceleration due to gravity” (include both phrases with quotation marks in search box) http://www.google.com/ http://books.google.com/ Thank you for your question about bar pendulums. I hope the sources provided are useful. Please don’t hesitate to contact us again if you need more information. LOG 3. Question #3 was likely one of my toughest questions as far as finding resources was concerned. As a result I spent more time going through multiple results than I had on the first two combined. Gauging exactly how much time is a little difficult though since I didn’t exactly sit down and work on these questions in one sitting until I was done. I work remotely from a laptop sending standing information on New Jersey businesses back to my office so the research for these questions was intertwined with my work activities. For a rough estimate I would say I conducted an hour and a half worth of researching before I began writing up my formal response. I had difficulty matching the bar pendulum terminology and as a result had to try and brush up on the subject a little to make sure that bar pendulum and compound pendulum were somewhat interchangeable terms. The users question was fairly specific that they would be using a bar pendulum though. For this reason I wanted to make sure the information that I found mimicked what they would be doing as closely as possible. But most experiments and results that I found didn’t deal with the simpler bar pendulum that the question asked about. I tried limiting the search to .edu results to weed out some of the results, but ended up with results that were very technical and I feared they would be overly complicated for the user. Despite my best intentions I still feel that I ended up with two overly technical explanations of the experiment. I was trying to find a simple graphic representation of demonstration of a pendulum experiment, but a lot of the simpler experiments dealt with a ball on a string type of pendulums instead of bar pendulums. This is my biggest disappointment that I wasn’t able to provide a broader expertise level in the sources provided. 9 Consulted the IPL physics sub-heading and didn’t find this specification type of pendulum demonstration. QUESTION 4. Research Questions TBA, article 12040994: (INACTIVE) Subject: SCI: 1)What is Protozoans? 2)To what phylum do protozans belong? (need by 08/12/2009) Posted: Thu, 06 Aug 2009 20:53:27 4: CLAIMED Fri, 07 Aug 2009 08:51:56 by Glenn Orleski ([email protected]) 5: Re: SCI: 1)What is Protozoans? 2)To what phylum do protozans belong? (need by 08/12/2009) (sent to patron) Fri, 07 Aug 2009 21:27:06 by Glenn Orleski ([email protected]) Needed by: 08/12/2009 Question: 1)What is Protozoans? 2)To what phylum do protozans belong? 3)What is the ancestry of protozoans? 4)What is the phylogeny of protozoans and how it is different from porifera? name: from: @student.usp.ac.fj confirm: @student.usp.ac.fj location: USP-Laucala Camp., Fiji Is area: Science reason: I will use this this information by utilizing it in my education progress. school: No sources_consulted: I am sorry! I did not consult any sources yet. Response 4. Greetings from the Internet Public Library! Thank you for your questions about Protozoan. I was able to find five resources that should help you to answer these questions. 1. 10 To start, I was able to find a concise entry on Protozoa from the Columbia Electronic Encyclopedia that helps answer your first two questions. I used infoplease.com to find the entry. “Protozoa, formerly, the name of an animal phylum comprising a large, diverse assortment of microscopic or near-microscopic one-celled heterotrophic organisms (protozoans). The term “protozoan” (or the collective plural “protozoa”) continues to be used informally; the organisms are now more commonly placed in any of five phyla in the kingdom Protista.” http://www.infoplease.com/ce6/sci/A0840325.html 2. I was able to find another entry on Protozoa by using the online edition of The Dictionary of Cell & Molecular Biology by John Lackie. The dictionary requires registration for frequent use, but can be used once every 90 days by non registered users “A very diverse group comprising some 50,000 eukaryotic organisms that consist of one cell. Because most of them are motile and heterotrophic, the Protozoa were originally regarded as a phylum of the animal kingdom. However it is now clear that they have only one common characteristic, they are not multi-cellular, and Protozoa are now usually classed as a SubKingdom of the Kingdom Protista. On this classification the Protozoa are grouped into several phyla, the main ones being the Sarcomastigophora (flagellates, heliozoans and amoeboid-like protozoa), the Ciliophora (ciliates) and the Apicomplexa (sporozoan parasites such as Plasmodium > Plasmodium).” http://www.mblab.gla.ac.uk/~julian/dict2.cgi?5411 http://on.to/cellbiology Answering questions 3 and 4 is a bit trickier as I am not well versed enough in the subject to answer specifically, but I have provided as much information as possible below. Also, if you could provide more details on what you mean by “ancestry” in question three I will try to provide more information on that question. 3. I was able to find classification and phylogeny information on Protozoan and Porifera in lecture documents for a Marine Invertebrate zoology class taught by Jason Rogers. Rogers is the Marine Science Instructor at Cape Fear Community College and the presentations are linked below in pdf and power point versions. Link to all class lectures http://cfcc.edu/rogers/courses/msc174/resources.html Protozoans http://cfcc.edu/rogers/courses/msc174/Lectures/Kingdom%20Protozoa08.pdf 11 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/npkutu http://cfcc.edu/rogers/courses/msc174/Lectures/Kingdom%20Protozoa08.ppt This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/lo594u Porifera http://cfcc.edu/rogers/courses/msc174/Lectures/Phylum%20Porifera.pdf This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/lyob4x http://cfcc.edu/rogers/courses/msc174/Lectures/Phylum%20Porifera.ppt This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/l7o6le These last two links are from his lectures on invertebrate classification and relationships. At the end of the document there is a useful diagram that breaks down the multiple kingdom and classification systems that are used. http://cfcc.edu/rogers/courses/msc174/Lectures/Invertebrate%20Classification%20&%20Relation ships.pdf This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/lqjh28 http://cfcc.edu/rogers/courses/msc174/Lectures/Invertebrate%20Classification%20&%20Relation ships.ppt This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/mln9ku 4. 12 The page below from ETI Bioinformatics contains a link to the World Biodiversity Database that provides additional description and classification information for the Phylum Porifera. http://www.eti.uva.nl/tools/wbd.php http://nlbif.eti.uva.nl/bis/limno.php?menuentry=soorten&id=285 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/lzd5co 5. Finally, the link below, found at The Tree of Life Web Project, hosted by The University of Arizona College of Agriculture and Life Sciences and The University of Arizona Library, provides a graphical look at the Phylogenetic Relationships of organisms with nucleated cells known as Eukaryotes. Porifera or sponges can be found by clicking on animals in the tree. http://www.tolweb.org/Eukaryotes/3 Finding sources used Source 1. I found the Infoplease information by clicking on the encyclopedia link on the left side of the Internet Public Library page, selecting the info please page, and searching using the term PROTOZOA. http://www.ipl.org/div/subject/browse/ref32.00.00/ Source 2. I found the online version of The Dictionary of Cell & Molecular Biology by first searching using the following terms in Google, BIOLOGY DICTIONARY site:.EDU GOOGLE . The site:.EDU entry limits the pages returned to college and university page, providing more scholarly results. This search led me to the following collection of Biology Dictionaries provided by Washington University Libraries. http://library.wustl.edu/subjects/life/dictionaries.html 13 Browsing through the dictionaries led me to the Dictionary of Cell and Molecular Biology. Source 3. I found the Cape Fear Community College lectures by entering the following search in Google, PROTOZOANS PHYLUM site:.EDU. http://www.google.com/ Source 4. The World Biodiversity Database was found by clicking on the Science subject collection on the left side of the IPL home page. Next, I selected the life sciences sub-heading. The database was the last resource at the bottom of the page. http://www.ipl.org/div/subject/browse/sci00.00.00/ http://www.ipl.org/div/subject/browse/sci36.00.00/ Source 5. I began my search for the last source used, the Tree of Life Web Project, by entering the following search into Google. BIOLOGY encyclopedia site:.EDU This led me to the Biology pathfinder for Oakland University http://library.oakland.edu/research/pathfinders/biology.htm At the bottom of the page under internet resources I found a link to the Tree of Life Web Project. http://tolweb.org/tree/phylogeny.html http://www.google.com/ Thank you for your questions about Protozoan. I hope the information provided above is useful. Please don’t hesitate to contact us again if you need more information. Thank you for using IPL. LOG 4. This request was very challenging and required extensive research due to all of the unfamiliar terminology and the multiple questions that were asked. I look at this question as the Pièce de résistance of my IPL work. Once again I had to familiarize 14 myself with the many variations in terminology in order to insure that I was searching consistently. The biggest break came when I began shortening the URL for the one Cape Fear Community College result I returned in Google. By doing so I was essentially moving backwards in an index. This led me to the root page of the class lectures that included information that would allow the patron to answer question 4 very specifically. I was fairly satisfied with the amount of information I was able to include in this one response. Without trying to answer all of the questions directly I was still able to provide information with a narrow enough focus that the user shouldn’t have had any trouble answering the questions themselves. One disappoint I had was that the user didn’t respond back to clarify what exactly they meant with the term ancestry in question 3. Nothing in my research touched upon that topic and as single celled organisms I wasn’t sure if the concept of ancestry even applied to them. This of course is based on my limited scientific knowledge, so I was incorrect in my assumption I would’ve appreciated the user letting me know, or providing some more specific information on that question. QUESTION 5. Research Questions TBA, article 12041245: (INACTIVE) Subject: MSC: tHANK YOU FRIST OF ALL FOR YOUR SERCIVE, MY ???IS i HAVE A P (no need by) Posted: Fri, 14 Aug 2009 16:57:09 4: CLAIMED Sat, 15 Aug 2009 08:42:51 by Glenn Orleski ([email protected]) 5: Re: MSC: tHANK YOU FRIST OF ALL FOR YOUR SERCIVE, MY ???IS i HAVE A P (no need by) (sent to patron) Sun, 16 Aug 2009 07:45:00 by Glenn Orleski ([email protected]) Needed by: no need by Question: tHANK YOU FRIST OF ALL FOR YOUR SERCIVE, MY ???IS i HAVE A PRINT CALLED MOTHER ,BY BARRONESS VON HUTTEN,IT WAS PRINTED BY THEJ. RAYMOND HOWL CO.,CHICACO,N0IT IS ON .9-2 IF YOU HAVE ANY INFORMATION ON THE AGE AND THE ARIST ,I WOULD BE GRATFUL,I HAD THIS PICTURE FOR FIFTEEN YEARS MYSELF ,I GOT IT AT A YARD SALE, AND NEVER CHECKED IT OUT , tHANK YOU cONNIE name: from: @aol.com confirm: @aol.com 15 location: Fisher IN. area: Other reason: PERSONAL school: No Response 5. Greetings from the Internet Public Library! Thank you for your questions regarding the origins of your print. A member of the antiques forum at antiquesandhearts.com was looking for information on a print identical to yours back in 2005, and their description of the piece led me to uncover many of the following details. http://antiquesandthearts.com/forumresponse.asp?var=3235&var2=8 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/r56vcz A community of users maintains or edits this source. Because membership in this community may include non-experts, information taken from this source should be verified using other, more reliable sources. The artist who created the painting in your print is actually James McNeill Whistler. The painting titled “Arrangement in Grey and Black: Portrait of the Painter’s Mother” dates back to 1871, and is more commonly referred to as “Whistler’s Mother”. An image and information on the painting can be found at a James Whistler site hosted by the Hunterian Museum and Art Gallery and the University of Glasgow. http://www.mr-whistlers-art.info/art/paintings/subject_painting/the_mother.shtml This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/lkx4mw The person mentioned in your question, Baroness Von Hutten, is only responsible for the short poem that accompanies the painting. Using Google Books I was able to find a copy of the poem in a collection of motherly anecdotes compiled by Mary Allette Ayer. The book is titled “Our Mothers”. http://books.google.com/books?id=lUquQrswHwYC&pg=PA50&dq=%22she+ever+does+to+yo u+is+to+die+and+leave+you%22+baroness&ei=HqeHSvicIpuygTO0f2yDg#v=onepage&q=%22she%20ever%20does%20to%20you%20is%20to%20die%20a nd%20leave%20you%22%20baroness&f=false This link is quite long and could break, so here is a shortened version for your convenience. 16 http://tinyurl.com/pf5ptx Ayer, M. A. (1916). Our mothers. Boston: Lothrop, Lee & Shepard Co. Information on the printer, the J. Raymond Howe Co., was difficult to come by, so I’m not able to provide an exact age of this piece. I found a short bio of a J. Raymond Howe Co. on the Metropolitan Postcard Club of New York City page. This site has the publisher of the same name in business from 1905-1914, though it had them specializing in postcards. http://www.metropostcard.com/publishersh.html I searched all over the Illinois state archives and collections as well as current business registration pages for Illinois but was still unable to turn up any other information on the company. The Illinois State Library has an option to ask questions via email, so this may be the best avenue to find information on this business in order to get a better idea of the date your print was created. https://www.ilsos.gov/ContactFormsWeb/email_ref.html Sites below were searched for J. Raymond Howe Co. but turned up nothing. http://iledi.org/ppa/index/AUTHOR_Illinois__Illinois_Historic_Preservation_Agency_1.html This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/pnzw7q http://www.ilsos.gov/corporatellc/ http://www.idaillinois.org/cdm4/search.php Search methods used. I searched the following terms without quotations in Google - whistler's mother baroness von hutten – allowed me to find a print of a similar item in ebay, so that I could reference the words in the poem to try and find a copy of the poem in Google Books by Baroness Von Hutten. http://cgi.ebay.ph/1911-Whistler-Mother-Van-Hutten-SayingPrint_W0QQcmdZViewItemQQitemZ310145935552 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/p58tkc http://www.google.com/ http://books.google.com/ 17 I searched the following terms in Google, with quotations, in order to find the forum post at antiquesandhearts.com. – "j. raymond howe" The Librarians Internet Index is found on IPL.org on left menu bar. I searched the following terms on the Librarians Internet Index - whistler’s mother – in order to find the historical page and painting information on James Whistler. http://www.lii.org/ Thank you for your questions about the origins of this print ofWhistler’s work. I hope the information provided above is useful. Please don’t hesitate to contact us again if you need more information. Thank you for using IPL. Log 5. First things first, I had to decipher some misspellings in the question in order to find what terms I should actually be searching with. I figured that the printer was either J. Raymond Howell or J. Raymond Howe. Searching for both phrases using Google confirmed that Howe was the correct term and as luck would have it led me to a forum post from someone who was looking for information on the same print. The information kept me from going on a wild goose chase looking for a painter named Baroness Von Hutten. Because of this I was able to save some time and probably spent about 2 hours on the question. Much of my time was spent unsuccessfully looking for additional information on the company that made the print; the rest of the information was fairly easy to come by. I would have liked to find more information on the J. Raymond Howe Company that operated out of Chicago. However, In spite of not finding this information I’m very confident in the referral that I provided the customer with. Given that the information provided within the question wasn’t exactly clear or precise I was somewhat surprised that this question went as smoothly as it did. This is one of the questions where the user shared positive feedback with me afterwards. The realization that I was able to have an impact on someone provided a nice pick me up as I was preparing to answer my final two questions. QUESTION 6. 18 Research Questions TBA, article 12042219: (INACTIVE) Subject: Quota: BUS: I want to establish want happened to two companies: Flora (no need by) Posted: Wed, 19 Aug 2009 16:16:13 8: CLAIMED Fri, 21 Aug 2009 10:20:33 by Glenn Orleski ([email protected]) 9: Re: Quota: BUS: I want to establish want happened to two companies: Flora (no need by) (sent to patron) Sat, 22 Aug 2009 07:15:19 by Glenn Orleski ([email protected]) Needed by: no need by Question: I want to establish want happened to two companies: Flora Corporation whose last known address was Po Box 3200 Honolulu 96813 Aloha Development Inc who last known address was c/o PO Box 60, Mt View, HI 96771 name: from: @btinternet.com confirm: @btinternet.com location: England area: Business reason: Research into the named companies school: No sources_consulted: I have looked on the internet but I have been unable to find any clues. Response 6. Greetings from the Internet Public Library! Thank you for your question about the status of these two companies. Unfortunately I wasn’t able to find any exact matches for businesses with both the names and addresses you provided. So I’ve listed the sources I consulted as well as my search process. I’ve also provided you with some contact information to further your search with Hawaii directly if you should choose to do so. A search of the Business Registration Division at Hawaii’s state website turned up the following results. Aloha Development search http://hbe.ehawaii.gov/documents/search.html?beginsWith=false&query=aloha+development 19 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/n5zwu7 Flora Corporation search http://hbe.ehawaii.gov/documents/search.html?beginsWith=false&query=Flora+corp This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/lb5a4w You’ll notice I found a matching name for Aloha Development Inc, but the company was dissolved back in 1992 and the address doesn’t match the one provided. I also found an Aloha Development LLC that was terminated in 2006. But I was unable to find the address you provided for this company as well. Business entity search home http://hbe.ehawaii.gov/documents/search.html After not having any luck at the state level I decided to check the county web pages of Hawaii and Honolulu to see if I could find any kind of information on these businesses on a county level. Hawaii County had a general site search as well as a search of their council records. Neither one of these searches turned up anything on Aloha Development. http://www.hawaii-county.com/site_search.htm http://records.co.hawaii.hi.us/weblink/Search.aspx The Honolulu County site listed below simply referenced me back to the state business search for Hawaii. http://www.co.honolulu.hi.us/main/online_services/ Below I’ve included a web page containing all of the contact information for Hawaii’s Business Registration Division in case you wanted to contact them directly regarding the companies in question. http://hawaii.gov/dcca/areas/breg/main/contact/ One possible explanation for why I wasn’t able to find anything on Hawaii’s business registration page is that the businesses were incorporated outside of Hawaii even though they have addresses linking them there. A collection of all of the different state government pages of the United States can be found at the usa.gov site. This could prove useful if you find the companies operated anywhere outside of Hawaii. http://www.usa.gov/Agencies/State_and_Territories.shtml 20 In addition to this site I found a non government sponsored site that collects all of the state sites and organizes their links by services offered, branches of government, counties, etc. Look for departments or divisions of revenue and other business related names under the executive branch heading. These areas will usually lead you to a business registration page where you can conduct a registered business search in that state. http://www.statelocalgov.net/ Hopefully the sources I’ve provided prove to be useful. Here’s a quick recap of how I found them. I began my search at the USA.gov site. I had used this site before and knew it would link me to Hawaii’s state government page, as well as the rest of the state government pages for the United States. Clicking on the state government link on the right of the page, under government agencies, took me to the state index that I provided earlier. Next I clicked on Hawaii, and then selected the business link at the top of Hawaii’s site. Once there, I followed the link for the Department of Commerce and Consumer Affairs, and then click the link to the Business Registration Division. Selecting the overview/services link then took me to a written overview of the services the site offers. You’ll notice that the phrase “business name search” is underlined and hyperlinked. Clicking this finally got me to the Hawaii business entity search that I used. In order to find the second collection of state links http://www.statelocalgov.net/ I entered the following search terms in Google. collection of links state government pages Once on the page I clicked the link to Hawaii, and then scrolled down to the county section in order to find the individual pages listed there for Hawaii and Honolulu counties. Thank you for your question about these two Hawaiian companies. I hope the information provided above is useful. Please don’t hesitate to contact us again if you need more information. Thank you for using IPL. LOG 6. I have to admit, I felt like I was cheating a bit taking this question since the subject matter dealt very closely with my current job. Quality questions were beginning to dwindle so I went with what I knew. I didn’t waste any time using search engines to try and find the businesses in question. The information that is found this way is oftentimes inaccurate or simply nonexistent. Most state and county governments have their own business search pages these days so it is a simple matter of searching these databases that are almost guaranteed to be comprehensive. Because of my familiarity with the subject the search process only took around 45 minutes. In many of these questions the majority of my time was spent attempting to reorganize my search results for the final draft of my answer. One skill to work on would be keeping my research 21 manageable and organized so that I don’t spend so much time attempting to piece together my responses. This wasn’t as much of an issue on this question, but for the more involved questions untangling my research proved to be an intensive activity. Outside of any slight organizational issues I was very confident in the response I provided here. With my knowledge of the information services industry I had no reason not to be. My research was aided by how simple and effective Hawaii’s business website was. I was able to link directly to search results that also showed the search terms used. Additionally the status, addresses, officers and other information related to the businesses are available free of charge. Some state websites like New Jersey charge you 5 dollars to view the information on file. With the ability to view all of the information of the businesses as well as the parameters of the search the customer can feel confident with the provided results. The contact page for Hawaii would give him that extra piece of mind if he wanted to hear from an more authoritative source that could provide him something like a no record certificate if need be. QUESTION 7. Research Questions TBA, article 12042720: (INACTIVE) Subject: EDU: books at my public library about The Triangular Slave Trade (need by 08/30/2009) Posted: Wed, 26 Aug 2009 23:49:40 5: CLAIMED Thu, 27 Aug 2009 11:40:42 by Glenn Orleski ([email protected]) 6: Re: EDU: books at my public library about The Triangular Slave Trade (need by 08/30/2009) (sent to patron) Fri, 28 Aug 2009 12:15:02 by Glenn Orleski ([email protected]) Needed by: 08/30/2009 Question: I need to find some books at my public library about The Triangular Slave Trade. name: from: @yahoo.com confirm: @yahoo.com location: Conroe,Tx area: Education reason: I have a research paper on The Triangular Slave Trade. school: Yes 22 Response 7. Greetings from the Internet Public Library! Thank you for your question about locating books on the subject of the triangular slave trade at your public library. Using the location you provided of Conroe, Texas I determined that the Montgomery County Memorial Library System would be thecorrect library catalog to search in. http://newcatalog.hcpl.net/MCML/ I’ve included a long list of results found below. First, I included the terms I used for my search in the catalog. Then, each book citation is listed with the library location and call number underneath that. I included a fairly broad selection of books because I’m not sure what exact academic level you are looking for. Judging by the map it looks like your library system is part of a large county. So if books are located at a location too far away asking your librarian about inter-library loan may be an option, time permitting. Also, please note that I used transatlantic and Atlantic as alternate search terms in place of triangular. I found that triangular slave trade or the triangle trade is a more specific topic in the broader subject of the Atlantic slave trade as a whole. Search terms used for catalog - transatlantic slave Alderman, C. L. (1972). Rum, slaves, and molasses; The story of New England's triangular trade. New York: Crowell-Collier Press. (juvenile) Tomball Library Juv Nonfiction 382.44 Ald Checked In 09/30/2006 11 34028036976299 Rawley, James A., & Behrendt, Stephen D. (2005). The Transatlantic Slave Trade A History. Univ of Nebraska Pr. Cy-Fair Library Nonfiction 382.44 Raw Checked In 03/31/2008 2 34028051774868 Rawley, J. A. (1981). The transatlantic slave trade: A history. New York: Norton. MCML Central (cen) - Conroe Adult Non-Fiction Collection - 2nd Floor 382.44 Raw c.1 Checked In 08/02/2004 8 33543000077016 LSC-North Harris (nor) Circulating Books HT985 .R38 1981 Checked In 10/26/1997 7 33136001475790 Tomball Library Circulating Books HT985 .R38 1981 Checked In 23 10/17/2008 11 33136001475782 Allman, T. (2009). The transatlantic slave trade. Detroit: Lucent Books. (juvenile) Cy-Fair Library Juv Nonfiction 306.362 All On Order 0 34028071904156 Tomball Library Juv Nonfiction 306.362 All On Order 0 34028071904149 Mariners' Museum (Newport News, Va.). (2002). Captive passage: The transatlantic slave trade and the making of the Americas. Washington, D.C.: Smithsonian Institution Press. Tomball Library Nonfiction 382.44 Cap Checked In 06/10/2009 5 34028053357993 Ciment, J. (2006). Colonial America: An encyclopedia of social, political, cultural, and economic history. Armonk, NY: Sharpe Reference. Contains section on triangle trade according to index MCML RF Meador (rfm) - Willis Reference Area 973.2 Col v. 1 Checked In 0 33543010252971 MCML RF Meador (rfm) - Willis Reference Area 973.2 Col v. 2 Checked In 0 33543010252930 MCML RF Meador (rfm) - Willis Reference Area 973.2 Col v. 3 Checked In 033543010252898 MCML RF Meador (rfm) - Willis Reference Area 973.2 Col v. 4 Checked In 0 33543010252856 MCML RF Meador (rfm) - Willis Reference Area 973.2 Col v. 5 Checked In 0 33543010252815 Burnside, M., & Robotham, R. (1997). Spirits of the passage: The Transatlantic slave trade in the seventeenth century. New York, NY: Simon & Schuster Editions. MCML Central (cen) - Conroe Adult Non-Fiction Collection - 2nd Floor 326 Bur c.1 Checked In 11/23/1999 10 33543004704128 MCML CB Stewart-West Branch (wst) - Montgomery Adult Area 326 Bur c.2 Checked In 05/16/1997 0 33543004704185 LSC-North Harris (nor) Circulating Books HT1322 .B78 1997 Checked 24 In 09/15/2006 6 33136002925835 Search terms used for catalog - triangle trade Coughtry, J. (1981). The notorious triangle: Rhode Island and the African slave trade, 1700-1807. Philadelphia: Temple University Press. LSC-North Harris (nor) Circulating Books E445.R4 C68 Checked In 09/13/2005 3 33136001475253 Miller, J. (2001). American slavery. The complete history of. San Diego, Calif: Greenhaven Press. Contains section - The triangle trade: the origins of the slave trade MCML South (sou) - The Woodlands Reference Area - 2nd Floor YA 973.0496 Ame Checked In 0 33543005283742 Search terms used for catalog - atlantic slave trade Wood, B. (2005). Slavery in colonial America, 1619-1776. Lanham, Md: Rowman & Littlefield. Cy-Fair Library Nonfiction 306.362 Woo Checked In 04/09/2009 2 34028069213602 Curtin, P. D. (1969). The Atlantic slave trade; A census. Madison: University of Wisconsin Press. Tomball Library Circulating Books HT975 .C8 Checked In 10/27/2006 10 33136002259219 Klein, H. S. (1999). The Atlantic slave trade. New approaches to the Americas. Cambridge, U.K.: Cambridge University Press. LSC-Montgomery (mon) Circulating Books HT1322 .K54 1999 Transit 02/05/2008 6 33136003393280 Tomball Library Circulating Books HT1322 .K54 1999 Checked In 25 03/28/2009 7 33136003510107 Postma, J. (2003). The Atlantic slave trade. Greenwood guides to historic events, 1500-1900. Westport, Conn: Greenwood Press. MCML Central (cen) - Conroe Adult Non-Fiction Collection - 2nd Floor 306.362 Pos Checked In 04/15/2008 4 33543006680458 MCML RB Tullis (tul) - New Caney Non-fiction Collection - 2nd Floor 306.362 Pos Checked In 0 33543006680441 MCML RF Meador (rfm) - Willis Adult Area 306.362 Pos Checked In 0 33543006680433 Cy-Fair Library Nonfiction 306.362 Pos Checked In 05/03/2008 9 34028051917863 LSC-Kingwood College (kin) Circulating Books HT1322 .P67 2003 Checked In 02/27/2008 3 33136003977975 Tomball Library Nonfiction 306.362 Pos Checked In 01/22/2008 4 34028055464490 Mannix, D. P. (1965). Black cargoes: A history of the Atlantic slave trade, 1518-1865. New York: Viking Press. Tomball Library Circulating Books HT1049 .M2 1965 Checked In 03/23/2007 13 33136001108821 Thomas, H. (1997). The slave trade: The story of the Atlantic slave trade, 1440-1870. New York, NY: Simon & Schuster. MCML Central (cen) - Conroe Adult Non-Fiction Collection - 2nd Floor 382.44 Tho c.2 Checked In 08/08/2009 8 33543005798020 MCML Mitchell (wwo) - West Woodlands Adult Nonfiction Collection - 2nd Floor 382.44 Tho Checked In 07/06/1998 1 33543003899499 MCML RB Tullis (tul) - New Caney Non-fiction Collection - 2nd Floor 382.44 Tho c.4 Checked In 09/07/2005 4 33543005798046 MCML South (sou) - The Woodlands Adult Area - 2nd Floor 382.44 Tho c.3 Checked In 02/21/2008 9 33543005798038 MCML CB Stewart-West Branch (wst) - Montgomery Adult Area 382.44 Tho Checked In 09/15/2007 3 33543005798053 LSC-Kingwood College (kin) Circulating Books HT985 .T47 1997 Checked In 07/24/2000 2 33136002999491 LSC-North Harris (nor) Circulating Books HT985 .T47 1997 Checked In 11/29/2004 3 33136002997040 Tomball Library Nonfiction 382.44 Tho Checked In 06/10/2009 5 34028032843204 Tomball Library Circulating Books HT985 .T47 1997 Checked In 10/17/2008 14 33136002995168 26 HCPL Fairbanks Branch Nonfiction 382.44 Tho Checked In 03/07/2008 18 34028027225193 Here are some additional sources on the web for your consideration. http://www.nlj.org.jm/abolition.htm This site provided by the National Library of Jamaica contains bibliographies, chronologies, articles, manuscripts and other sources regarding the slave trade. The introduction just explains the correlation between transatlantic slave trade and the triangular trade that your question referred to. “The transatlantic slave trade is largely responsible for bringing to the Americas enslaved Africans. The slave trade is said to have drawn between ten and twenty million Africans from their homeland, with approximately six hundred thousand coming to Jamaica (one of the largest importer of slaves at the time) between 1533 and 1807. Referred to as the triangular trade, it involved three points, Europe, Africa and the West Indies and represented a complex financial business at its peak in the 18th century.” Google search terms used - transatlantic slave trade http://www.google.com/ http://www.sil.si.edu/silpublications/transatlanticslavery.htm This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/2kmmgw This link is a large bibliography on transatlantic slavery compiled by Shauna Collier and provided by Smithsonian Institution Libraries, books there aren’t likely to be available at your local library. Google search terms used - triangular slave trade bibliography http://www.google.com/ http://www.slavevoyages.org/tast/index.faces This site is sponsored by The National Endowment for the Humanities and provided by the Emory University Digital Library Research Initiative. It is a huge database that takes a very in depth look at the slave trade, down to ship by ship statistics. There is likely way more in depth information than you were looking for but it was just too neat of a source not to include. Instructional video on using the database available for download at NYU digital archives here. 27 http://archive.nyu.edu/handle/2451/28055 Google search terms - triangular slave trade site:.edu http://www.google.com/ Thank you for your question about locating books on the subject of the triangular slave trade at your public library. I hope the information provided above will prove useful. Please don’t hesitate to contact us again if you need more information. Thank you for using IPL. LOG 7. The most involved aspect of answering this question was making sure that the libraries and book locations were formatted in a way that could referenced easily. I worked out a pretty good system that began with identifying an appropriate book in the libraries OPAC. Next I copied and pasted the ISBN numbers into world cat and then copied and pasted the appropriate citation style into word. Finally I copied the library locations and call numbers for each book. I felt confident about the assortment of books I was able to provide on the questions topic. It would have been beneficial to know the exact location of the user as well as their grade level. Without knowing these two things I provided all locations within the county, and tried to provide a broad assortment of books on the transatlantic slave trade. Reaction Twelve credits into my masters program I finally feel like a librarian in training! My work on the IPL project offered me the chance to escape the vacuum of scavenger hunt style searching worksheets by performing one of the jobs of an actual librarian. My work experience thus far hasn’t actually involved library work of any kind so I was looking forward to getting my feet wet by interacting with real library users. By dealing with and working through some of the common issues that arise when librarians and patrons interact via email I am now able to begin the process of adapting my skills to my experiences. Previous class work has piled necessary information on, but my IPL work provides me with the ability to better mold that information for library work. I would’ve been unlikely to have the same sense of positive reinforcement if my first interaction with library customers came in the form of information desk work or live chat sessions. E-mail reference offers a level of detachment between librarian and patron that allows for the passage of necessary information while blocking out some of the static involved in the other interactions. There are some obvious drawbacks that were touched on in my reactions to the individual questions. The biggest probably being a lack of immediate feedback, or complete lack of feedback of any kind in some instances. 28 The downside to the instant feedback that is possible during in person and live chat settings is the expectation of the instant response that the settings dictate. Some of the questions I answered for the IPL wouldn’t have been nearly as thorough or complete had the customer been standing at my reference desk or waiting at the other end of an IM conversation. The library patron may have gotten an adequate response, or they may have gone away with a sense of “negative closure” due to my inability to find proper resources in a timely fashion. There are more resources available to librarians now than ever before and many can be accessed instantaneously due to their electronic nature. However, the job of the librarian requires not only finding information but also evaluating that information to insure that they provide quality sources. Based upon my experience with the IPL I’m comfortable in concluding that email reference will provide the most thorough and fulfilling research experience for both librarians and their customers. I am not saying that it will become the most prevalent or preferred form of research for libraries. In fact I fear things may go the other way. Providing a thorough answer usually means dedicating a larger chunk of time to that answer. Libraries are operating in an economic climate where they may not always be able to justify the cost of quality research.