Article Review – Robson & Kestel – COM 674 – Z Ban 2009
Robson, M., & Kestel, C. Tips for managing a successful virtual meeting. Ingenia Training www.ingeniatraining.com.
Organizer
Before the
meeting
People
Decide on participants: max 12
people
Structure
Set the time frame for the meeting
and remember to account for
different time zones
Technology
Other
Decide method of communication
Decide on technical setting
Participants
Software compatibility
Send out the agenda ahead of time
Ensure that the purpose of the
meeting is clear to everyone
Objective
Structure
Make sure everyone knows why
everyone else is attending the
meeting.
Define in advance the roles for all
participants.
Set up rules
During the
meeting
Human touch
Adjust microphones and speakers
Alternative communication channels
Assign a tech expert
After the
meeting
Follow the rules
Mind the manners
Arrive in the meeting space a few
minutes earlier to do some small talk Make sure people can hear you
and understand you
Make ntroductions
Make sure you give other
Think of breaks
people chance to speak
Arrive at the meeting early to ensure
that the software and connections
are working
Technology
Stick to the roles
Mail the summary and clear follow
up tasks, whiteboard notes and the
minutes to everyone.