Job Description
Service
CRI Spectrum Hertfordshire
Job Title
Watford General Hospital Brief Interventions Worker KC1799
Hours
37.5 hrs per week
Base
Watford General Hospital and Watford CRI Spectrum
Salary Range
CRI points 26-30
Reports to
Hospital Liaison Service Coordinator
Purpose of Job

To assess patients admitted to hospital using the AUDIT 10
screening tool

To provide brief interventions to patients scoring below 20 on
AUDIT 10

To promptly refer complex cases and alcohol dependent
patients to the substance misuse liaison nurse

To work in close partnership with A&E, RAID and Spectrum to
manage and develop care plans for frequent hospital attenders

To provide a holistic approach to assessing, care planning and
care coordination of patients

To provide advice, support and training to hospital staff
regarding drug and alcohol awareness, screening, assessment
processes and referral pathways.

To refer suitable patients into CRI Spectrum treatment services,
including but not exclusively CRI.

Develop effective relationships with key stakeholders within the
hospitals in Hertfordshire

Develop effective relationships with drug and alcohol services in
neighbouring counties to enable easy transfer of care post
discharge.

Ensure that all data requirements for the Watford General
Hospital Liaison Service are met within defined deadlines
This is a standards based job description that incorporates the National Occupational
Standards relevant to the job
Key Activities:

To provide advice and liaison to all wards and departments.

To promote the identification and referral of potential patients for
assessment and support within Watford General Hospital.

To provide assessment of patients presenting with alcohol issues with
in a bio-psycho-social framework.

To offer opportunistic and structured brief interventions to clients
assessed whilst in hospital.

To complete risk management plans in conjunction with primary care,
hospital staff and psychiatric liaison for clients presenting with
complex risk.

To signpost clients whilst in hospital to relevant support agencies.

To develop and maintain health promotion resources and related
material easily available to all wards and departments.

To carry out regular audits as required.

To provide a robust data set of clients seen in line with NDTMS data
sets and PCT requirements.

To continue to develop an effective substance misuse liaison service
and optimal screening of clients presenting with an alcohol and/or
alcohol related problem in the context of in-patient care.

Develop effective relationships with key stakeholders in the hospital,
strategy groups and other statutory and voluntary sector agencies in
the borough and neighbouring boroughs to operate in a way that
promotes collaborative working.

Ensure that service user and carer views are incorporated into the
development of the service.

In conjunction with key stakeholders, to develop and facilitate
education/training opportunities to enhance the knowledge and skills
of clinical staff working with this group.

To participate in multi-disciplinary team meeting/case discussions on
the wards/departments.

To record assessments, case discussions and therapeutic
interventions on the electronic system and hospital case notes where
appropriate.

To liaise with GP, Community Mental Health Team's (CMHT),
Substance Misuse Services, Substance Misuse Care Management,
Psychiatric Liaison and inpatients units as required.

To effectively communicate with GPs keeping them informed of
patients status and care plan, including discharge plan/referrals in a
timely manner.

Provide information, support and advice and make referrals, as
appropriate, to other teams and external specialist agencies, adhering
at all times to local service protocols.

Keep up to date with interventions being used in the problem-drinking
field.

Work in partnership with service users, involving them fully in the
planning of referrals.

To be aware of carers needs and providing advice on carer’s support
services.

Inform all service users of their rights and responsibilities, advising
them about CRI’s policies and procedures, including complaints,
protection from harm, equal opportunities and harassment.

To respect and work within patient confidentiality. To adhere to CRI
and Watford General Hospital policies and protocols.
Day to Day Office Management

Maintain accurate, up to date records and comply with CRI’s
management systems and Watford General Hospital requirements.

To provide accurate statistics when requested, which will also be used
at the review of the service.

Actively contribute to the smooth running and day to day management
of the Hospital Liaison Service, through active co-operation with
colleagues, teamwork, timeliness and adherence to CRI’s
management systems and local service protocols.
Health and Safety

To comply with health and safety procedures at CRI and Watford
General Hospital, to maximise personal safety.
Monitoring and Supervision

To produce reports as required.

To attend, prepare for and participate in regular supervision.

To attend training and provide feedback as required.
Partnerships

To attend external meetings as required, in order to liaise with local
statutory and voluntary agencies, raise the Watford General Hospital
Liaison profile and build positive relationships with other agencies.

To work in partnership with service users and colleagues across the
substance misuse field, in order to provide an integrated, relevant and
effective service.

To contribute to and deliver training, as required.

Recognise personal and professional boundaries and work within CRI
clinical governance framework at all times.
General terms of reference:
In carrying out the above duties the post holder will:

Work flexibly across operational sites as required.

Work flexibly within an agreed number of hours of work to maintain the
most appropriate level of service provision.

Seek to improve personal performance, contribution, knowledge and
skills.

Participate in appraisal, supervision and Learning & Development
processes.

Keep abreast of developments in services, legislation and practice
relevant to the relevant client group.

Ensure the implementation of the all CRI policies.

Contribute to maintaining safe systems of work and a safe
environment.

Uphold data protection legislation and only share client information as
per CRI policy, local and formally agreed information sharing protocols
and client confidentiality agreements.
Specific standards (DANOS related where appropriate) for this role include:
Unit Number and Title
AA6
Promote choice, well being and the protection of all individuals
AA2
Relate to, and interact with individuals
AA3
Support individuals to access and use services and facilities
AA4
Promote the equality, diversity, rights and responsibilities of individuals
AB1
Support individuals who are distressed
AB2
Support individuals who are substance users
AB3
Contribute to the prevention and management of abusive and aggressive
behaviour
AB4
Contribute to the protection of individuals from harm and abuse
AB5
Assess and act upon immediate risk of danger to substance users
AB8
Contribute to assessing and act upon risk of danger, harm and abuse
AC1
Reflect on and develop your practice
AC2
Make use of supervision
AC3
Contribute to the development of the knowledge and practice of others
AD1
Raise awareness about substances, their use and effects
AD4
Develop and disseminate information and advice about substance use,
health and social well-being
AF1
Carry out screening and referral assessment
AF3
Carry out comprehensive substance misuse assessment
AG1
Develop, implement and review care plans for individuals
AG3
Assist in the transfer of individuals between agencies and services
AH3
Supply and exchange injecting equipment for individuals
AH4
Support individuals to undertake and monitor their own health care
AH7
Support individuals through detoxification programmes
AH12
Enable individuals to take their medication as prescribed
AI2
Help individuals address their substance use through an action plan
BA3
Contribute to the development of organisational policy and practice
BB1
Promote your organisation and its services to stakeholders
BD3
Support the health and safety of yourself and individuals
BE2
Receive, analyse, process, use and store information
BE4
Supply information for management control
BI5
Promote effective communication for and about individuals
BI1
Develop productive working relationships
BI6
Develop and sustain effective working relationships with staff in other
agencies
BI7
Participate in inter-disciplinary team working to support individuals
Person Specification
Essential criteria:
(Full training will be provided for the role)
 Training and/or experience in psychosocial intervention such as psychology or
counselling
 Some awareness and understanding of the nature of addiction.
 Ability to assess and care plan service users and formulate written reports as
necessary.
 Maintain professional boundaries and work effectively with partnership agencies.
 Demonstrate skills to undertake administrative duties.
 Ability to contribute to project development.
 Auditing skills to inform evaluation of the service and identify areas for
development.
 Excellent communication and relationship building skills
And the ability to:
 Communicate confidently and effectively, verbally and in writing.
 Respond flexibly to the demands of the post.
 Work as a member of a team.
 Show a capacity to work alone and the ability to keep calm under pressure.
 Understand and have a commitment to the principles of equal opportunity and
diversity.
 Employ an empathetic and non-judgmental attitude towards service users.
 Show commitment to facilitating positive outcomes for service users.
Desirable criteria:
 Experience working in the secondary care setting.
 Knowledge of local services and geography.
 Motivational interviewing techniques.
 Good organisational skills.
This post is subject to a DBS check at an enhanced level.
Amendments: This description accurately reflects the present position; it may
be amended and reviewed. Any change will be made following a proper period
of cons