Job Description
Service
Peterborough Aspire
Job Title
Hidden Harm Recovery Worker
Hours
37.5 per week
Base
Peterborough Aspire Bridge Street Peterborough
Salary Range
£21,356.50 to £25,065.68 per annum
Reports to
Team Leader
Purpose of Job
As directed by the Team Leader the post-holder will be an
integral member of a team delivering comprehensive support
packages of care to adult service users seeking help in
addressing their substance and social care needs. The postholder will carry a case load and act as the care navigator for
service users and families, providing comprehensive
assessments, care planning & reviews with an emphasis on
improving the well being and engagement of parents
accessing drug treatment.
A main purpose of the post will be to strengthen the
communication with key partners working in a collaborative
Hidden Harm & Think Family way and a no wrong door
approach for Service Users and Families seeking assistance.
Providing a range of recognised psycho-social interventions
the post holder will assertively follow up service users who
need additional support with issues surrounding parental
care and vulnerable adult issues with a key focus on the
think family agenda and hidden harm and support based on
building on personal assets & Recovery Capital. The post
holder will be expected to liaise closely with Peterborough
City Council, Social Care Staff and providers across the city
and develop positive working relationships.
In fulfilling their duties, the post-holder will be expected to
work with individuals to develop positive lifestyle changes
and health choices. Promote harm reduction and
personalised health promotion interventions and encourage
people to access mainstream services.
The focus of all interventions will be:

To reduce drug related harm to the individual,
children, families and wider community

To promote healthier life styles and increase service
user choice

To offer assertive follow up and increased retention

To promote and support individuals into both
abstinence based and medically assisted forms of
recovery

To provide effective case management and
co- ordination of the individual’s treatment plan

To promote carer and service user involvement
The post holder will also focus on early intervention,
assertive follow up work engaging Service Users who are
identified as needing additional support through home visits
and satellite work within Family Centres.
The post-holder will contribute to the service to ensure that
service users consistently receive high quality services that
adhere to the best practice guidelines and achieve high
professional standards.
They will be responsible for contributing to the overall
performance of the service to ensure that contractual output
targets are achieved. They will also be required to record
and input client data and information in order that the
service operates within contractual, administrative and
financial requirements.
The post holder will be required to work across a number of
operational sites across the area as required and work
flexibly to maintain the most appropriate level of service
provision. This may include evening working.
The post holder will be expected to take responsibility for
personal development, identifying personal training needs
and participate in regular supervision and appraisal.
Key Activities:

To respect the rights of the Service User and the family seeking support

To be good at interviewing, listening and observation skills.

To deal with difficult situations and conflict, with conflict resolution as a core
aim.

To understand the principles of the interventions offered by the Service and
partner agencies

Be able to engage with parents to effect positive change

To posses a stable temperament

To have excellent and competent report writing skills


To undertake assessments which meet specified standards and timescales
To conduct interviews with service users and their families to assess and
review their situation
Organizing and managing packages of support to enable service users to
lead the fullest lives possible;
Recommending and sometimes making decisions about the best course of
action for a particular service user and families; liaising with, and making
referrals to, other agencies;
Participating in multi-disciplinary teams and meetings, including
Safeguarding & mental health.
Maintaining accurate records and preparing reports for proceedings
Participating in training, supervision and team meetings
To maintain a client caseload with Care Co-ordination responsibility for
clients.
To provide recovery & family coaching using a broad range of psychosocial
interventions
To utilise motivational interviewing, ITEP, cognitive behavioural techniques
and brief interventions in both one-to-one and group settings to promote
engagement in treatment services, encourage self-esteem, well-being, selfresponsibility and enhanced motivation.
To deliver and supervise parenting support interventions and training
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To assist and carry out appropriate screening processes including urine and
saliva tests.

To work in partnership with community Pharmacists ensuring clear
communication pathways in relation to medication and supervised
consumption.

To contribute to the development of individual community support plans with
those who express a wish to access community treatment/support services.

To develop and review care plans, provide health education especially in
regard to harm minimisation, blood borne viruses and overdose prevention.

To promote sexual health awareness and offer screening and materials to
service users.

To offer advice and support to clients who present for BBV screening, and
ensure appropriate referral to specialist services.

To take a proactive support to practice development, maintaining a current
knowledge of appropriate interventions with regard to substance misusing
clients & parenting and supporting individual and team learning and
development

To refer and liaise with other agencies involved with the client’s broader care
plan including health services, hospitals and GP’s.

Recognise personal and professional boundaries and work within CRI
clinical governance framework at all times.

Present a professional image and actively promote the service at all times to
service users, other stakeholders, partnership organisations and the general
public.

Actively participate in regular supervision and be willing to personally reflect
on interpersonal dynamics within the therapeutic relationship and provide
evidence of achieving performance targets alongside other supervision
requirements as detailed in CRI policy.

Work within CRI’s professional development framework participating in
active learning and developing professionally, in accordance with service
and organisational requirements and current skills and abilities.

Uphold data protection legislation and only share client information as per
CRI policy, local and formally agreed information sharing protocols and client
confidentiality agreement
General terms of reference:
In carrying out the above duties the post holder will:

Work flexibly across operational sites as required.

Work flexibly within an agreed number of hours of work to maintain the most
appropriate level of service provision.

Seek to improve personal performance, contribution, knowledge and skills.

Participate in appraisal, supervision and Learning & Development processes.

Keep abreast of developments in services, legislation and practice relevant to
the relevant client group.

Ensure the implementation of the all CRI policies.

Contribute to maintaining safe systems of work and a safe environment.

Undertake other duties appropriate to the grade of the post.
Specific standards (DANOS related where appropriate) for this role include:
Unit Number and Title
AA1
Recognise indications of substance misuse and refer individuals to
specialists
AB2
Support individuals who are substance users
AB3
Contribute to the prevention and management of abusive and aggressive
behaviour
AB5
Assess and act upon immediate risk of danger to substance users
Unit Number and Title
AC3
Contribute to the development of the knowledge and practice of others
AD1
Raise awareness about substances, their use and effects
AD4
Develop and disseminate information and advice about substance use,
health and social well-being
AE1
Test for substance use
AF1
Carry out screening and referral assessment
AF2
Carry out screening and referral assessment
AF3
Carry out comprehensive substance misuse assessment
AG1
Develop, implement and review care plans for individuals
AG2
Contribute to care planning and review
AG3
Assist in the transfer of individuals between agencies and services
AG4
Retain individuals in contact with substance misuse services
AH3
Supply and exchange injecting equipment for individuals
AH7
Support individuals through detoxification programmes
AH10
Employ techniques to help individuals to adopt sensible drinking behaviour
AH12
Enable individuals to take their medication as prescribed
AI1
Counsel individuals about their substance use using recognised
theoretical models
AI2
Help individuals address their substance use through an action plan
AK3
Enable individuals to access housing and accommodation
BA3
Contribute to the development of organisational policy and practice
BA5
Support effective governance
BC4
Assure your organisation delivers quality services
HSC233 Relate to and interact with individuals
HSC225 Support individuals to undertake and monitor their won health care
HSC33
Reflect on and develop your practice
HSC347 Help individuals to access employment
Unit Number and Title
HSC387 Work in collaboration with carers in the caring role
HSC22
Support the health and safety of yourself and individuals
HSC226 Support individuals who are distressed
HSC3111 Promote the equality, diversity, rights and responsibilities of individuals
HSC32
Promote, monitor, and maintain health, safety and security in the working
environment
HSC345 Support individuals to manage their financial affairs
HSC348 Help individuals to access learning, training and development
opportunities
HSC356 Support individuals to deal with relationship problems
HSC35
Promote choice, well-being and the protection of all individuals
HSC330 Support individuals to access and use services and facilities
HSC335 Contribute to the protection of individuals from harm and abuse
HSC388 Relate to families, parents and carers
HSC395 Contribute to assessing and act upon risk of danger, harm and abuse
GEN36
Make use of supervision
Person Specification
Essential criteria:
 Experience of working with drug issues and a clear understanding of the need for
and ability to deliver quality services.
 Experience of Safeguarding and the think family agenda
 Qualification in substance misuse and / or relevant experience
 Knowledge of the issues facing drug users including appropriate medical
interventions, social care and health issues.
 Motivational interviewing techniques.
 Knowledge or experience of CBT, Relapse Prevention or Brief Solution focussed
Therapy
 Knowledge and experience of family systems therapy
 Ability to assess and care plan service users and formulate written reports as
necessary.
 Community based support practices.
 Maintain professional boundaries and work effectively with partnership agencies.
 Demonstrate skills to undertake administrative duties.
 Experience of contributing to project development.
 Excellent communication skills
 Experience of engaging with a wide variety of individuals
 Ability to form trusting and constructive working relationships in a short space of
time
 A clean driving licence and access to own transport.
And the ability to:
 Communicate confidently and effectively, verbally and in writing.
 Respond flexibly to the demands of the post.
 Work as a member of a team.
 Show a capacity to work alone and the ability to keep calm under pressure.
 Understand and have a commitment to the principles of equal opportunity and
diversity.
 Employ a professional, empathetic and non-judgmental attitude towards service
users.
 Show commitment to facilitating positive outcomes for service users.
Desirable criteria:
 Knowledge of local services and geography.
 Sound and demonstrable knowledge of clinical prescribing issues.
 Clinical auditing skills to inform evaluation of the service and identify areas for
development.
 Mentoring Qualification
This post is subject to a DBS check at an enhanced level.
Amendments: This description accurately reflects the present position; it may
be amended and reviewed. Any change will be made following a proper period
of consultation.