Administrative and operational procedures for collaborative programmes Guidance 5(ix) Guidance 5(ix) Administrative and operational procedures for collaborative programmes 1. Administrative and operational procedures The Memorandum of Co-operation for every collaborative programme includes an administrative annexe identifying those responsible for the administrative functions relating to the collaborative link. The Centre for Academic Partnerships, the institutional contacts and the link tutors ensure an effective partnership is sustained at an administrative level between the University and the partner institution. These relationships provide the University with assurance that there is a reliable and timely exchange of information in relation to the operation, management and quality assurance of the partnership. This is underpinned by regular visits by the University Link Tutors. Link tutors working with the Centre for Academic Partnerships will maintain the link between the University and the partner and act as sources of advice and are required to notify the school and AQS of any significant operational difficulties which require urgent resolution. 1.1 Recruitment, admissions and enrolment Middlesex University Integrated Student Information System (MISIS), the corporate database, can be accessed at https://misis.mdx.ac.uk/ Franchised and joint programmes The link tutors should liaise mainly, and in the first instance, with the Admissions Office on all admissions arrangements, and to agree procedures for UCAS and other clearing house handbooks. Procedures should be agreed well before the intended start date and before the final validation event. Decisions on the admissions process should also involve the UG/PG Admissions Officer in the Academic Registry (Admissions Office), Dean of School and/or Link Tutors/Admissions Tutor and all counterparts at the partner institution. Careful documentation of the communications network is most important. Specific areas to be addressed and documented in the Memorandum of Co-operation include: a. Entry criteria: these should be determined at validation to accord with Middlesex University admissions regulations. Special attention should be drawn to the requirements in paragraph B3 of the University admissions regulations for English language qualifications from students whose first language is not English. b. Application route: programmes which would normally recruit through a clearing house should continue to do so via Middlesex University even if none of the programme is taught at Middlesex University. Programmes recruiting direct should use Middlesex University application forms or approved equivalents. c. Procedures for processing applications will be agreed between the two institutions to cover receipt and handling of forms, interview arrangements, communication with applicants, and any clearing house requirements. d. Admissions decisions should be made according to the agreed criteria by identified personnel at either or both institutions. The Middlesex University Admissions Tutor/Link Tutor has responsibility for ensuring adherence to procedures, deadlines and criteria. Where staff at the partner institution are involved in admissions, they should be made aware of the UCAS timetable, their responsibility in adhering to deadlines and availability outside term-time as required. Terms of any articulation agreements between the University and nominated schools and colleges will apply. http://www.mdx.ac.uk/Assets/guidance5ix.doc 2013/14 Administrative and operational procedures for collaborative programmes Guidance 5(ix) e. Data capture for the production of enrolment forms is required as for any Middlesex University programme. For monitoring purposes in connection with the University's equal opportunities policy, appropriate details from all applications are required to be entered on MISIS. Where data is not input elsewhere, e.g. by UCAS, procedures must be agreed, exploiting data transfer from the partner institutions wherever possible. The Admissions Strategy and Technical Development Manager in the Admissions Office is responsible for negotiating this process. f. Student identification and qualification certificates must be verified at the point of enrolment. g. Data maintenance of franchised programme information will be the responsibility of The Centre for Academic Partnerships, in liaison with MISIS team, Admissions Office and the Data Administrators. This responsibility includes adding, deleting and reviewing programme information as it changes for all online listings of Middlesex University validated programmes Validated/funded programmes Where it is agreed between the partner and the University that applications are to be made via UCAS the procedure outlined above should be followed. For direct applications where the University is not involved in admissions arrangements a copy of every completed application form should be forwarded to the UG/PG Admissions Officer in the Academic Registry (Admissions Office), at Middlesex. Student identification and qualification certificates must be verified at the point of enrolment. For validated links, the recruitment and admission arrangements are the responsibility of the institution. Student identification and qualification certificates must be verified at the point of enrolment. 1.2 Registration and registration fees (validated programmes only) a. The Institution Link Tutor or named student records contact at the partner institution will be responsible for informing the Centre for Academic Partnerships – Partnership Services of Middlesex University each year of the names of all newly-enrolled students to be registered for the validated qualification. b. This will include all year one students, all students who enrol with prior accreditation directly into later years and all those students who have withdrawn subsequent to the previous year's registration. It shall also include changes of programme for continuing students. c. This information should be provided within 4 weeks of the start of the programme in the academic year. d. Once received, the Centre for Academic Partnerships – Partnership Services will enter all names on to a database and confirm all registrations back to the partner institution. e. The registration information received from the partner institution will dictate the amount to be invoiced in line with the financial annexe of the Memorandum of Co-operation and the current ‘Fees for Collaborative Programmes’ paper. The Financial Services (Income) department of Middlesex University will, as advised by the Head of Partnership Services, issue the invoices within 6 weeks of the receipt of the student registrations from the partner institution. f. Where appropriate, Edexcel charges collected by the University shall be invoiced at the same time. g. Late notification by the partner institution of students registering shall result in an additional charge as specified in the ‘Fees for Collaborative Programmes’ paper. h. There shall be no refunds for students registered who eventually withdraw later than the dates published in the ‘Fees for Collaborative Programmes’ paper (normally 6 weeks after the start of the programme). i. All payments shall be made in £ sterling or Euros (where appropriate). http://www.mdx.ac.uk/Assets/guidance5ix.doc 2013/14 Administrative and operational procedures for collaborative programmes j. Guidance 5(ix) The University shall charge interest at the prevailing Bank of England base rate plus 2%, per month on outstanding balances from 30 days after the date of the invoice 1.3 Funding The detailed financial arrangements for all collaborative links are documented in each programme’s Memorandum of Co-operation – the financial annexe. Franchised programmes At institutions in England, franchised programmes that run on a full-time or sandwich basis may be resourced as full-cost programmes. Arrangements for overseas or part-time franchised programmes are more variable and are individually negotiated. Joint and validated/funded programmes Normally joint and validated/funded programmes offered with institutions in the UK are funded via the mode of study (full-time, part-time, sandwich), where this is available, unless they are full-cost programmes. Validated programmes Programmes are delivered and resourced by the Institution. The institution pays a fee (‘Institution Charge’) for each student as set out by the ‘Fees for Collaborative Programmes’ paper. 1.4 Enrolment, student records and grants (franchised and joint programmes only) Discussions on these aspects should involve mainly the Assistant Academic Registrar (Student Records) and subsequently relevant School staff together with their administrative counterparts at the partner institution. Enrolment a. Agreement is required on which institution will send enrolment information to prospective students, with both parties providing documentation as required, e.g. Middlesex University will provide term and semester dates. b. Students on joint and franchised programmes are required to enrol at both Middlesex University and the partner institution. Documentation requirements, e.g. enrolment forms, student admission cards, notes for guidance, will be determined by the Assistant Academic Registrar, Head of Student Records who will also be responsible for training staff at partner institutions as necessary. Student records a. External data requirements (HESA, HESES, etc) will be returned by the Assistant Academic Registrar (Student Records) of Middlesex University. Edexcel (formerly BTEC) students will be registered by the Academic Registry (Student Records) department of Middlesex University. b. Much of the required student details information will already be on the database entered via the admissions system. The appropriate (i.e. UK or international) University Admissions Office is responsible for the collection/update of any missing information. These will include credit and exemption awarded to students for APL/APEL. c. Forms will be provided by the school Student Office (managed by the Director of Resources or nominee) for module choices to be recorded by the students. The school Student Office will then enter these choices on the MISIS database. The nominated Middlesex University Director of Resources or nominee and named Student Records Administrator from the partner institution should liaise over this matter. http://www.mdx.ac.uk/Assets/guidance5ix.doc 2013/14 Administrative and operational procedures for collaborative programmes Guidance 5(ix) d. Middlesex University on-line enrolment and student ID cards will be administered/provided by the University. e. The named student records administrator of the partner institution will notify the school Student Office (Director of Resources or nominee) and/or Academic Registry (Student Records) (depending on local arrangements) of withdrawals and changes of address, etc). f. Data /Assessment Administrators (working within the school Student Office) will be responsible for entering assessment data for the collaborative link on MISIS. Data will be provided by the secretary to the assessment board via the ULT. g. The Academic Registry (Student Records) of Middlesex University will advise the Student Loans Company of attendance for relevant students in the annual attendance report. h. Qualification diploma supplements will be provided by the school Student Office of Middlesex University. i. First destination survey statistics will be provided by the Careers Service of Middlesex University. 1.5 Student loans/grants/hardship fund/access bursary/council tax For programmes funded by HEFCE via Middlesex University the following will apply: a. Any support payments made by the Student Loan Company, including those for supplementary grants, are transferred direct to the students’ bank accounts by the Student Loans Company. b. The Academic Registry (Student Financial Support Office) is responsible for ensuring accurate programme entries on the annual SLC HEI database. c. Access to Learning Fund application forms to be forwarded to the Academic Registry (Student Financial Support Office) of Middlesex University for consideration. d. Council tax exemption form requests are ordered online via MISIS self-service. Tuition fees a. Collection of tuition fees will be undertaken by the Financial Services (Income) department of Middlesex University when students enrol and are based at a Middlesex University campus. b. Middlesex University's Financial Services (Income) department will invoice sponsors for fees for students based at a Middlesex University campus. c. Middlesex University’s fee policy shall apply regarding the collection of tuition fees. Where appropriate, the Head of Partnership Services in conjunction with the Financial Services (Income) & (Payments) departments of Middlesex University will arrange for the transfer of funds to, or the invoicing of the partner institution as detailed in the financial annexe of the Memorandum of Co-operation. 1.6 Student records (validated/funded programmes only) Discussions on these aspects should involve mainly the University Assistant Academic Registrar (Student Records) and the Head of Partnership Services together with their administrative counterparts at the partner institution. a. External data requirements (HESA, HESES, etc) will be returned by the Assistant Academic Registrar (Student Records) of Middlesex University. b. Edexcel (formerly BTEC) students will be registered by the Academic Registry (Student Records) of Middlesex University. http://www.mdx.ac.uk/Assets/guidance5ix.doc 2013/14 Administrative and operational procedures for collaborative programmes Guidance 5(ix) c. Partners are to provide details of all students for whom they wish to receive funding to the University Academic Registry (Student Records)) within published time frames. The following information shall be produced for each student: programme title year of attendance mode of attendance student Address student surname student forename(s) date of birth gender country of permanent residence residential category (UK,EU or overseas) fee payer country of birth nationality special needs declaration (at the end of the year) whether the student is ‘complete’ within the published Hefce definitions d. The named student records administrator of the partner institution will notify the student records manager of the Academic Registry (Student Records) or nominee of withdrawals and changes of address, etc, complete the bi-annual verification of attendance return and the student progression return. e. Academic Registry (Assessment and Conferment) will be responsible for entering the relevant assessment data for validated/funded programmes on MISIS. Data will be provided by the partner institution via the ULT. f. The Academic Registry (Student Financial Support) of Middlesex University will advise the Student Loans Company of attendance for relevant students in the annual attendance report. g. The Academic Registry (Student Records) section shall carry out periodic data reviews of partner institutions to establish the accuracy of all data reported to Middlesex University and to improve the relationships and procedures involved in data retrieval and reporting. h. Qualification diploma supplements for validated/funded programmes shall be provided by the partner institution. 1.7 Access to University facilities In preparation for validation, arrangements will be discussed regarding plans for the development of resources in the partner institution and the University, the rights of access to University facilities for staff and students on the programme (where appropriate), communications and the development of links between Learning Resources and the partner institution. The Memorandum of Co-operation will set out the agreement regarding these issues, and be finalised at validation. The agreement will be subject to annual review and will be confirmed to partner institutions in the form of student entitlement sheets, appropriate for each type of collaborative programme, at the end of the academic year for distribution to students for the following year. Joint and franchised programmes Access to University learning resources facilities is generally as per in-house provision and each individual agreement will be set out in the Memorandum of Co-operation. http://www.mdx.ac.uk/Assets/guidance5ix.doc 2013/14 Administrative and operational procedures for collaborative programmes Guidance 5(ix) Validated, and validated/funded programmes Students on UK-based validated/funded and validated collaborative programmes at partners do not normally have access to University facilities unless specific arrangements have been agreed between the institutions. The exact arrangements are set out in the Memorandum of Co-operation. 1.8 Information provided to students The Memorandum of Co-operation should be available for students to view at the partner institution. All students should be given access to the following: University regulations the programme handbook programme specification Validated programme specifications must be updated annually and provided via the University Link Tutor to the school for approval prior to the start of the academic year. Partner institutions supported by the Centre for Academic Partnerships ensure that programme handbooks are updated annually. The programme specifications for joint and franchised collaborative programmes shall be published on the University’s web site. Programme specifications for validated and validated/funded collaborative programmes are publically available in a similar or other suitable form. 1.9 Management of assessment Collaborative partners are required to follow the University procedures for invigilation as set out by Registry and accessible via the web at http://www.mdx.ac.uk/regulations. All collaborative partners are also required to retain examination scripts and a sample of other work as agreed with the school for a period of one academic year. All programmes are also required to have appointed external examiners in accordance with the procedure and guidelines set out in section 4. Franchised programmes Coursework and examination are set by the University. Coursework is normally marked by the partner institution and moderated by the University. Examinations are marked and moderated by the University. The external examiner acting for the Middlesex programme will normally be appointed as external examiner for all franchised programmes. All examinations and coursework shall be reviewed by external examiners as per the University’s regulations. Joint programmes Coursework and examinations are set and marked by the module leader. Coursework and/or examinations are moderated by the University. The external examiner will be appointed by Middlesex to examine all modules whether delivered at the University or the partner institution. All examinations and coursework shall be reviewed by external examiners as per the University’s regulations. http://www.mdx.ac.uk/Assets/guidance5ix.doc 2013/14 Administrative and operational procedures for collaborative programmes Guidance 5(ix) Validated and validated/funded programmes All assessment is written, undertaken, marked and moderated by the partner institution. All examinations and coursework shall be reviewed by external examiners as per the University regulations. 1.10 Registration of finalists Franchised and joint programmes For joint and franchised programmes, registration will be completed by Academic Registry in liaison with administrative staff at the partner institution. Validated programmes The partner institution will provide registration information to the Centre for Academic Partnerships. 1.11 Assessment boards Joint and franchised programmes Programme, progression and final year assessment is undertaken by the University assessment boards. The composition of assessment boards is as set out in the University regulations. Validated and validated/funded programmes Assessment boards take place at the partner institution. The composition of the programme and progression boards is as set out in the programme handbook. The Centre for Academic Partnerships will contact partner institutions to collect the assessment board dates at the start of the academic year. The programme and progression boards will normally be chaired by a member of the senior staff of the partner institution. The chair of the finalist assessment board shall be the University’s Deputy Dean, (or nominee). The approved nominee may include the University Link Tutor, senior staff of the University, or after three years of operation senior staff of the partner institution. The conferment list confirmed by the partner institution’s assessment board must be signed by the chair of programme assessment board and by the external examiner appointed to the programme, wherever possible at the board or within 7 days. The University Link Tutor is responsible for passing the decision of the programme assessment board (in the form of a pass/conferment list) direct to the Head of Partnership Services in the Centre for Academic Partnerships (for validated programmes) or the Academic Registry (Assessment) of Middlesex University (for validated/funded programmes) for the issuing of certificates. S/he should keep a copy in case of subsequent queries. All conferment lists should be completed clearly and in accordance the published conferment of finalists’ guidelines, available from the Centre for Academic Partnerships. http://www.mdx.ac.uk/Assets/guidance5ix.doc 2013/14 Administrative and operational procedures for collaborative programmes 1.12 Guidance 5(ix) Certificates Joint and franchised programmes The Academic Registry (Assessment) of Middlesex University produces and sends out all finalist certificates to students’ home addresses or to Partner Institutions for distribution. Validated programmes The Academic Registry (Assessment) of Middlesex University produces and the Centre for Academic Partnerships – Partnership Services sends out all finalist certificates to the nominated contact at the partner institution. 1.13 Publication of results Joint and franchised programmes For all students on joint and franchised programmes, publication of results will be done by the relevant school Student Office in accordance with normal University procedures, i.e. via MISIS following publication of results. In addition, written notification of results (diploma supplement), following publication, will be sent to students' home addresses or as negotiated with partner institutions. The Director of Resources or nominee will liaise with their administrative counterparts at the partner institution. Validated programmes For validated programmes, the partner institution will be responsible for the publication and distribution of results as advised by the assessment board. http://www.mdx.ac.uk/Assets/guidance5ix.doc 2013/14