JOB DESCRIPTION
Job Title:
Donor Relations Specialist
Program:
Development/Fundraising and Major Gifts Department
Reports to:
Director of Fundraising and Major Gifts.
FLSA Status: Non Exempt
Job Summary
The Donor Relations Specialist will work closely with the Development Department, providing
office management and administrative support to the Director of Development. Assists in the
implementation of the fundraising plan, special events, donor relations, donation data entry,
acknowledgement creation and processing. The position will support the development efforts by
coordinating and staffing special events, soliciting prize donations, managing the coordination
assistance for all events, acknowledging donations by writing and sending thank you letters,
generating event reports and assisting with receiving and processing financial contributions as
needed. This position does require weekend and evening work.
Principal Duties and Responsibilities
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Maintain accurate and complete donor database and mailing lists
Maintain confidential donor records, files, mailing lists and gift acknowledgments
Prepare and produce appropriate donor acknowledgements; draft individualized
correspondence; and maintain contact with donors
Respond timely to telephone inquiries from donors
Assist in the cultivation of all donors
Manage gift acknowledgement process to ensure timely donor recognition
Develop, prioritize, coordinate, and implement third-party events and fundraising efforts,
working with individuals or organizations hosting an event or campaign on behalf of The
Shade Tree
Manage and supervise all in-kind collection drive activity, including but not limited to
visiting and soliciting potential participants
Assist with, attend, and participate in external and internal fundraising events
Assist with the creation of internal and external promotional and collateral materials
Maintain special event archives
Respond to telephone inquiries from event participants
Researches and identifies new special events/promotional opportunities
Provides project status updates to appropriate management
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Act as back up for the acceptance of donations.
Work to promote the mission of The Shade Tree and other duties as assigned.
Qualifications
 High School Diploma and a minimum of three years' experience as an administrative
professional. Additional education may be substituted for experience, and educational
qualifications may be waived depending on work history.
 Knowledge of non-profit services and donor interaction preferred.
 Excellent written and verbal communication skills, with the ability to develop reports and
give presentations.
 Intermediate skills with Microsoft Windows and Office environment (Word, Excel,
PowerPoint and Outlook) as well as standard office equipment.
 Proficient in basic math skills.
 Strong project management skills.
 Ability to establish and maintain effective working relationships with diverse
stakeholders.
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Ability to manage multiple projects with attention to detail, accuracy and ability to meet
deadlines.
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Ability to work independently and as part of a team.
Must be able to pass a criminal background check and drug and alcohol screenings.
Working Conditions
Work is typically performed in an office environment while sitting at a computer screen for extended
periods of time. While performing the duties of this job, the employee is occasionally exposed to
moving mechanical parts when working with office machines. The employee frequently is required
to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms when working
with documents, files, computers or office machines. Will occasionally be required to climb,
balance and stoop, crouch or kneel when working with files.
Approval by:
Executive Director's Signature ______
Human Resources Manager
Signature
Date
Date
I acknowledge receipt and understanding of this job description and of the requirements of this
position.
Employee Signature _______________________________________________ Date __________