商务函电与谈判

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Clients
第二阶段
Negotiation
Inquiry
询盘
Offer
发盘
Counter offer Acceptance
接受
还盘
Seeking
Business Opportunities
http://222.200.98.43/xinhan/01/01.htm
Contents
1. Channels to Find Clients
2. Letters from Exporter/Importer
3. Reply to the Letters
Company
LOGO
4. Exercises
Warming-up Questions
Where and How
can an exporter seek a potential customer?
Suppose you are writing a letter to a
potential customer to establish business
relations. What will you write in your letter?
www.themegallery.com
1. Channels to Find Potential Customer
(1) The internet 互联网
(2) Trade Fairs 商品交易会
(3) Banks 银行
(4) Chambers of Commerce (in foreign countries) (驻各国
的(中国))商会
(5) Trade/Business directories 工商行/企业行目录;同业名
录
(6) Business associates 商界朋友
(7) Commercial Counselor’s Offices in foreign countries
国外的商赞处 (embassies-大使馆)
(8) Advertisements 广告
Useful Website

http://222.200.98.43/trade/xgwz.htm
http://www.cantonfair.org.cn/cn/index
.asp(广交会)
(1) Business to Business (B2B)
B2B主页: http://www.b2b99.com/
阿里巴巴网:www.alibaba.com
www.alibaba.com.cn
环球资源网:www.globalsources.com
中国制造网:http://www.made-in-china.com/
寻找B2B网站的向导: www.worldjump.com
如何免费得到信息?
(1)先得到公司名称
(2)打开公司所在国的google,就可以得到公司
的邮箱地址
www.google.com.cn
www.google.com.UK
www.google.com.ncr
ncr 指 no country redirect
(2) Utilizing of Google
① Google: Keywords + importer/exporter/buyer/seller/
eg: Mp3 player importer
“Mp3 player importer”
② Map: address---links
③ Picture: name---links
(3) E-mail Software
Foxmail
Outlook Express
Foxmail
第一类:搜索引擎
 方法1:Importers方法【操作方法:在Google中输入产品名
称+importers。】例如:MP3 player+importers
 PS:【小技巧:可以用importer替代importers】还可以在
GOOGLE在不同的国家搜。
 例如: www.google.com.UK

www. google.com.CA
 方法2: 关键词上加引号。【操作方法:搜索“产品名称
importer”或者“产品名称 importers”。 除了importer,
distributor,还包括buyer,company,wholesaler,retailer,
supplier,vendor及其复数形式。】
第二类 专业网站类
网址目录方法【注重在网络上宣传自己的公司往
往会将自己登陆到YAHOO和DMOZ.org这两个世
界最有名的网址目录中】
企业名录网站方法【全球有一些专门提供买家名
录的公司和网站。 www.Kompass.com 和
www.tgrnet.com 最为有名和受市场好评】
Importer
Exporter
back
2. Letters from Exporter/Importer
2.1 Useful Words and Expression
2.2 How to Writer the Letters?
2.3 Case Study
How to write the letter?
Key Words & Expressions
 inform sb of sth
 quotation: 报价
 handle= specialize in
 quality:质量;优质的
 avail oneself of :利用
 enter into:开始(某种关系);缔结
 enjoy general/wide popularity:广受欢迎
 under separate cover:另寄,另邮
 in the market for:想要购买
 take the opportunity/chance to:借此机会
 in the line of :从事…行业
 illustrated catalogue: 有插图的目录
 for one’s reference: 以供…参考
 approach sb. for sth. 为某事与某人联系
2. How to Writer the Letters?
http://222.200.98.43/xinhan/01/01.htm
where
1
source of the information
who
2
self-introduction
3
Purpose
(import or export)
why
4
your expectation
(hope for cooperation & reply)
(1) Source of Information
Sb learn/know/note/obtain/gain sth from sb:
从某处获悉
Eg. We know your name and address from the internet.
Sb be in the market for sth: 某人欲购买sth
Sb be well-established exporter of sth: 某人是公认的sth出口商
Eg. You are in the market for ladies’ blouse. 你方欲购买女士衬衣。
You are well-established exporter of ladies’ blouse.
Sb be willing to enter into business relations with sb.
sb express one’s desire to establish business relations with sb
sb avail oneself of opportunity to enter into business relations with sb.
eg.
exporter to importer
We know your name and address from B2B webside
that you are in the market for ladies’ blouse. We
express our desire to establish business relations with
you.
importer to exporter
We learn your name from China Daily that you are
well-established exporter of ladies’ blouse. We are
willing to enter into business relations with you.
(2) Self-introduction
 专业领域:
 be in line of
 specialize in
 the importer/exporter of
 企业/产品状况
 high/excellent quality/workmanship
 competitive/attractive price
 in the market for
► 声誉
► be popular with
► enjoy general/wide popularity
Self-introduction
Exporter
We specialize in the export of Chinese light industrial
products which have enjoyed great popularity in the world
markets. To give you a general idea, we have sent you under
separate cover some illustrated Catalogues.
Importer
We are in line of selling lights for over ten years. There is a
very steady demand in the market for crystal lights of good
quality. At present, we are interested in importing some
crystal lights.
(3) Purpose (import or export)
 exporter writes to importer
 principle: 隐藏卖东西的意图
 purpose:让对方买你的东西
 thank you for
 be grateful for
 be appreciated if/that
 be obliged for
 illustrated catalogue
 Sample cutting
 Price list
 Brochure/booklet
 exporter writes to importer
 principle: 隐藏买东西的意图
 purpose:让对方把东西卖你
 forward/send
 detailed……
 quotation
Purpose
Exporter
Should you be interested in any of our products, please let us
know and we will provide you with a quotation. Meanwhile,
should you require any further information about either our
products or our corporation, please do not hesitate to let us know.
Importer
At the present, we are now particularly interested in Electrical
Sewing Machine, and we would be appreciated if you could
send us your latest catalogues for the items and the sales
conditions as well.
(4) Expectation
We look forward to hearing from you soon, and to
the possibility of doing business with you in the
future.
We are awaiting your early reply, and looking
forward to hearing good news from you.
We look forward to hearing from you in the near
future.
A Letter from Exporter

We know your name and address from B2B web side that
you are in the market for ladies’ blouse. We express our desire
to establish business relations with you.

We specialize in the export of Chinese light industrial
products which have enjoyed great popularity in the world
markets. To give you a general idea, we have sent you under
separate cover some illustrated. Catalogues.

Should you be interested in any of our products, please let
us know and we will provide you with a quotation. Meanwhile,
should you require any further information about either our
products or our corporation, please do not hesitate to let us
know.
 Looking forward to hearing good news from you.
Lesson 1
敬启者:

我司从中国驻加纳大使馆的商务参赞处获悉
贵司欲采购中国皮制品,借此良机与贵司接洽缔
结直接业务关系。

作为主要出口商之一,我司已经营各种中国
皮制品近十年。其产品以质量上乘,精细工艺广
受欢迎。为了让贵司能有大体的概念,我司已另
寄几份图解(说明)目录以及剪样予贵司。

若贵司对任何产品有兴趣,请告知我司。随
时乐于尽力满足贵司需求。

盼早复。

谨上
A Letter from Importer
 Dear Sirs,
 We learn your name from China Daily that you are wellestablished exporter of ladies’ blouse. We are willing to enter
into business relations with you.
 We are in line of selling lights for over ten years. There is a
very steady demand in the market for crystal lights of good
quality. At present, we are interested in importing some crystal
lights.
 At the present, we are now particularly interested in Electrical
Sewing Machine, and we would be appreciated if you could
send us your latest catalogues for the items and the sales
conditions as well.
 Looking forward to hearing good news from you.
 Yours truly,
Case Practice 1
Mr. Thomas, the manager of Freeman & Sons
Company, wants to import some silk products
from China. He has learned the name and address
of China National Silks Import & Export
Corporation on Web. Now he writes an E-mail to
this firm to establish business relation with them.
He wants to get the catalogues of products. If they
can send the sample cutting, it will be much better.
Assignment
1
Lesson 1&2课后练习(做
在书上或草稿纸上,下次课
提问检测)
2
Preview :Lesson 4 课文
样信 & Notes P28-31
Lesson 1-Exercises
1. 获悉
2. 想要购买
3. 利用
4. 为某事与某人联系
5. 缔结
6. 期待
Q2
learn
In the market for
Avail ourselves of
Enter into
Famous
Popularity
Through
General
Hear from
Q3
1. 我们从你方刊登在《今日贸易》上的广告获悉,你
们是一家经营药品的国营公司。
2. 我们已经和世界上一百多个国家的商号在平等互利,
互通有无的基础上建立了贸易关系。
3. 一些参考样品将另邮给你方。
4. 我们渴望与你们建立互利的贸易关系。
5. 他们出口轻工业产品已有好多年。
6. 兹告知你方,我们的许多客户想要购买中国工艺品。
Q4
1. We learn from your Chamber of Commerce that you
are in the market for Chinese teapots.
2. We hope you will take this chance to expand your
export.
3. This company approached us for the export of wool.
4. We are airmailing you under separate cover our latest
pricelist and catalogue.
5. Chinese exports enjoy great popularity in the European
market.
6. Our company is one of the leading exports of Chinese
canned food-stuffs.
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