IT AND SECURITY MONITORING
MADE EASY FOR HOSPITALS
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CHALLENGES
 Maintaining availability of critical servers and
applications serving the ER, lab, radiology, etc.
 Providing doctors with instant access to client records
from anywhere and at anytime
 Reliability of diagnostics machines as they “commit
records”
 Slow response time when accessing clinical
repositories
 Visibility into slow service issues and ability to
proactively identify causes of delay
 Ensuring compliance with federal regulations like
HIPAA
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THE EMERGENCE OF THE
“SMART HOSPITAL”
A SMART HOSPITAL’S PRIMARY OBJECTIVE IS PATIENT SAFETY
 Focused on the healthcare
experience and optimizing the
patient outcome
 Context-awareness intelligently
relates the patient, provider, and
specific scenario
 Leverages technology to maximize
information accessibility and
availability
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TECHNOLOGY COMPONENTS OF
A SMART HOSPITAL
 Monitoring assures anytime, anywhere access to
information
 Security and other control mechanisms protect
corporate assets; assure privacy
PDAs, Tablets
Security Tools
Network
Monitoring Tools
Electronic
Medical Records
Clinical Data
Repositories
Bar code scanners,
RFID chips
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INTEGRATED IT DASHBOARD/GUI
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CASE STUDY: <COMPANY>
Company logo / graphic
 Profile:
– 167 operable beds
– IT staff of 30
– 6 branches
– Labs, daycare, physical therapy,
nurses school, etc.
 Issues:
– Mission critical systems serving
ER, lab, radiology
– Availability of diagnostics
machines
– 24x7 client record access for
doctors
– 4 second response time from
clinical repositories
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HOW DELL CAN HELP
“Dell's highly affordable software solution has helped us
to consistently deliver high availability for all our
critical system components. When compared to the
network management solution we were previously
using, Dell has shown us a 25% cost saving right out
of the box. Now we have the ability to more cost
effectively ensure the health of diagnostic machine
network connections such as the CAT Scan,
Ultrasound, Nuclear Medicine and MRI – and our
doctors have instant access to client records – 24x7."
Name
Title
Company
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CASE STUDY: <COMPANY 2>
 Profile
– Nation’s largest not-for-profit
Catholic healthcare system
– 338-bed, acute-care facility in
Company logo / graphic
Birmingham, Alabama
– Flagship Digital Hospital for
Ascension Health
 Issues
– 24x7 availability of critical
resources (wireless
infrastructure)
– Ensuring network capacity
– Access to clinical repositories for
the most timely information
when treating/diagnosing
patients
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HOW DELL CAN HELP
“Information is the lifeblood of our hospital -- in order to
deliver superior patient outcomes, information must be
available and easily accessible anytime, anywhere.
Dell’s integrated IT and security monitoring approach
gives us this ability.”
Name
Title
Company
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DEPARTMENT VIEWS
Logically group resources into department views
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DIAGNOSTICS AVAILABILITY
Is the CAT scan recording?
Can I process this MRI?
Is the x-ray machine up?
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ENHANCED ONLINE RECORD
ACCESS
What is the blood type of Patient X?
Does Patient X have any allergies?
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DOCUMENT TRENDS
Enables cost effective purchase of additional
CPU, memory and disk
Should we migrate this app?
Is the radiology server overloaded?
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ASSURING EFFICIENT PAYROLL
OPERATIONS
Assure time clocks are up
Should we re-route employees to a time clock
on the 6th floor?
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ISOLATE SLOW SERVICE
Page/fault
+
The system?
Go to appropriate rack
+
The application?
+
=
Is it the network?
Catch problems early
and avoid downtime
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DELL ADDRESSES HIPAA
COMPLIANCE
Administrative
Procedures:
Physical
Safeguards:
To ensure security plans, policies,
procedures, training, and contractual
agreements exist
To provide assigned security
responsibility and controls over all
media and devices
Technical Security
Services:
To provide specific authentication,
authorization, access, & audit
controls to prevent improper access
to electronically stored information
Technical Security
Mechanisms:
To establish communications/network
controls to avoid the risk of
interception and/or alteration during
electronic transmission of information
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DELL BENEFITS
 Reduce overall costs of complying with HIPAA
– Automates preparation of audit and asset requirements
 Achieve compliance in the shortest time possible
– Predefined monthly summary reports allow for
immediate deployment by network administrators and
privacy officers
 Minimize the impact of compliance on day-to-day
operations
– Provides one central view of IT resources and security
requirements
 Enables preparation of a “full graphic response” to
security requirements – not just legal forms
 Printable reports, easily exported to Excel, other
formats
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PARTNERING WITH DELL
 Improve availability of critical systems serving
ER, labs, radiology, etc.
 Enhance healthcare providers’ ability to access client
records
 Maximize availability of critical diagnostics machines
 Eliminates the need for multiple, costly tools
Helping Organizations Make Informed
Diagnoses to Deliver Superior Healthcare
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