Triple T Sports Center
Child Care Parent Handbook
Rev. Jan 2012
619 E. Constance Rd. Suffolk, VA 23434
TripleTGym.com
(757)923-5150
(757)923-5185 Fax
Family Involvement/Communication
Family – Teacher
Partnership
Triple T Sports Center partners
with your family to ensure
your child’s success in school
and life.
We believe that Triple T forms a caring
and learning environment in which
families, faculty, and children can interact
and grow. We actively work to support
family life and create ways to involve
families in our program.
The center’s open door policy welcomes
and encourages you to call or visit any
time.
An annual survey allows you to rate and
comment on all aspects of our program.
Scheduled conferences, at least twice per
year, are a time to share observations
and perspectives and to create an
accurate picture of your child’s
development.
You are encouraged to share your ideas
and concerns with center management
and faculty at any time.
You are welcome to join your child for
lunch any time you wish.
All students must be signed in and out
each day.
Triple T Sports Center has been
serving Suffolk and the surrounding
areas of Hampton Roads since
October 2001 and is founded on
Christian principles and values.
The family-teacher partnership at Triple T
Sports Center helps children build a
positive attitude toward themselves,
respect for others, and a lifelong love of
learning.
Education is a team responsibility: all
teachers will interact with and provide
learning experiences for every child in the
center.
We are committed to creating a strong
home and center connection by
developing a process of open, honest
communication with you regarding your
child’s development and experience at the
center. All discussions regarding your
child need to be done in person. This is
for the the security of your child - we will
not discuss your child over the phone
unless you request in person for a staff
member to call you directly.
Bulletin boards are located in the
lobby to communicate news, events,
facility changes, holiday closing
dates, etc.
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Conflict Resolution
In any group setting, in the process of
daily living, there are inevitable
situations or conflicts that are
potentially negative for individuals or
for the group. It is critical that long
before conflict arises, an environment
already exists that fosters mutual
respect, tolerance, and clear, honest
communication. The emotional health
of a center is determined not by the
absence of conflict, but by its quick and
intelligent resolution.
Concerns and grievances are most
effectively handled within the center.
Should a specific concern arise, you
should discuss the issue with the
appropriate teacher. If you feel that
your problem has not been resolved to
your satisfaction, we encourage you to
speak with the center management.
Parent Referral
Program
Triple T Families are always our
best ambassadors. We are
thankful when a satisfied family
recommends our program to
other families. To reward
families for their support we
offer a referral credit of $10 to
be received after the first full
month of enrollment of the new
student.
By establishing and maintaining open
and ongoing communication with
families, we are able to strengthen the
ties that connect the home with our
center and enhance the development
of the children in our care. When
families entrust their children to us,
we are challenged to have a
significant and positive influence by
providing a program of the highest
quality designed to help give children
the foundation they need to build selfesteem, to develop school competence,
and to reach for higher levels of
learning.
Registration form for new
student must show parent name
in the referral section to receive
credit.
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Licensed / Non Licensed Areas
Main Gym
Rec. Gym
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Triple T offers numerous programs and activities and only some of those fall under State licensing
requirements, therefore only certain areas of the gym are licensed for child care. Those areas are
the front lobby, kitchen/party room, dance room, and the back karate room. The programs that
are licensed for child care are the before/after school, day camps, and summer camp. The
students will be signed in and out of the licensed areas by Triple T staff depending on what
activities they are participating in at the time.
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Triple T Child Care Programs
Summer Camp :
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Camp hours are Monday – Friday, 6am-6pm
3 day or 5 day rates are available
Students must bring a lunch, and afternoon snack. Snack
accounts can be set up at parents request.
All food items need to be clearly marked with child’s name and
the date. All leftover food and drinks remaining in the
refrigerator are thrown out at the end of each day.
Day Camps :
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Camp hours are Monday – Friday, 6am-6pm
Available based on the Suffolk Public School Schedule. Center
closed Thanksgiving & Christmas breaks.
All Summer camp rules and policies apply
Summer
Camp
Before
& After
School
Day
Camps
Before & After School Programs :
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Before School hours Mon – Fri 6am drop off
After School – pick up by 6pm.
Schools : Nansemond Pkwy, Hillpoint, Kilby Shores, Mac Benn,
and Elephants Fork.
Homework Help, physical fitness, & fun
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Summer Camp Program
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We believe that summer is a special time of
year for children and an opportunity to engage
in new and different experiences. Triple T
provides new ways of learning while
maintaining the same quality and standard of
care offered throughout the year.
Summer camp is a time for fun, friendships,
and exploration.
The mission of Triple T Camp for school-age
children is to provide a place that uses the
child’s growing capacity to make choices, work
together with others, and assume responsibility
in a relaxed non-school atmosphere to create
memories that last a lifetime.
We incorporate Dance, Tae Kwon Do, and
Gymnastics classes into our regular camp
schedule. This provides an introduction to
many different types of physical activities.
Theme weeks : All arts/crafts, games, activities,
and fieldtrips incorporate the weeks theme.
Full Day Campers must bring a lunch/drink and
afternoon snack/drink each day clearly labeled
with their name and date.
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Daily Camp Schedule
6:00-9:00
9:00-9:20
9:20-9:30
9:30-10:00
All
Movies / Quiet Play
Stretch
Warm Up
Open Gym
Group A (younger)
Group B (Older)
10:00-10:45
10:45-11:00
11:00-11:45
11:45-1:00
1:00-2:30
2:30-2:50
Gymnastics
Snack
Karate / Dance
Lunch / Craft
*Movie / Quiet Play
Coloring Activity
10:00-10:45
10:45-11:30
11:30-11:45
11:45-1:00
1:00-2:30
2:30-2:50
All
3:00-5:00
Theme games / activities for all campers – usually stay separated in 2 age groups
5:00-6:00
Back Pre-School or Dance Room while waiting to be picked up
Karate / Dance
Gymnastics
Snack
*Movie / Quiet Play
Lunch / Craft
Open Gym
*Movie / Quiet Play – coloring/word search/cross word/activity books, blocks, playing cards and board games
are made available to students that do not want to watch the movie.
**Schedule applies to summer camp and full day camp students when schools are closed.
Crafts or games may be substituted for Gymnastics/Dance/Karate time on single day camp
days depending on the availability of class instructors.
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After School Program Schedule
Homework / Worksheet time: Coaches are responsible for helping students with their homework, and insuring assignments are
completed correctly. Projects are to be done at home with parents. Students may also use computers during this time if homework is
completed.
Structured Games / Activities:
During this time either structured games or craft activities are to be done.
Open Gym: Coaches are responsible for watching the students at all times and will go over safety rules and restrictions on a regular
basis.
Snack Time: Snacks and drinks are provided by Triple T.
3:45-4:00
assignments.
Students arrive from school, put personal items away, use the restroom. Open gym for 10 minutes. Take out homework
Monday – Thursday
Group A
Group B
4:00-4:15
Snack Time (provided)
Open Gym
4:15-4:30
Open Gym
Snack Time
4:30-5:00
Homework time – students are divided into groups and coaches help w/homework
5:00-5:30
Structured Games / Activities – Main gym or party room
5:30-6:00
Get shoes on and gather belongings, students stay in Back Room or Dance Room – free time
Friday
4:30-5:30
Teacher lead/independent Craft Time
5:30-6:00
Get shoes on and gather belongings, students stay in Back Room or Dance Room – free time
8
Positive Guidance
Natural and logical consequences are used to motivate and
empower children to make responsible decisions about
their behavior.
Triple T consistently emphasizes basic respect for the
individual child. Children strive for understanding,
independence, and self control. They learn by exploring,
experimenting, and testing the limits of their environment
and experiencing the consequences of their behavior.
Through positive guidance of behavior, faculty help children
to feel good about themselves and to behave in responsible
ways.
Expectations are limited to what is realistic for the
development level of the child, and they are clarified for
children to understand what is expected of them.
The following methods of discipline
are strictly prohibited:
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Teachers model appropriate behavior.
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Behaviors such as cooperating,
helping, negotiating, problem
solving, and good sportsmanship
are encouraged.
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Physical punishment: including spanking,
striking a child, restricting movement through
binding or tying, forcing a child to assume an
uncomfortable position.
Shaking, jerking, squeezing, or physically
indicating disapproval
Shaming, humiliation, or any verbal remarks
which are demeaning to the child.
Punishment by another child.
Enclosure in a small confined space.
Separation from the group so that the child is
away from the hearing and vision of a staff
member.
Using bribes, false threats, or false choices
Labeling such as indicating a child is “bad” or
otherwise implying that he or she, rather than
the behavior, is the problem.
Withholding or forcing of food or rest.
Punishment by applying unpleasant or harmful
substances.
Retaliating or doing to the child what he or she
did to someone else.
Punishment for soiling, wetting, or not using the
toilet.
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Handling Confidential Information in
Incidences of Children’s Aggressive Behavior
In group settings where young
children are learning to interact
effectively with their peers, its not
unusual for incidences of aggression
to occur. Children at this stage of
development may sometimes
express themselves by hitting,
grabbing things, calling names. As
an organization committed to the
education and development of young
children, we at Triple T understand
the developmental context in which
these behaviors might occur, and
work with the children to teach them
more constructive ways of
interacting with their peers.
When an incident occurs, parents or
guardians of the children involved
are informed of the incident and any
specific information pertinent to an
understanding of the situation.
Information given:
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Details of the incident itself (time/place)
Specific steps taken to comfort the child
that was hurt
The plans put into place to prevent the
situation from recurring.
Information not given:
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Names of other children involved
We will not discuss the behavior patterns
of the other child involved.
Our policies are intended to
demonstrate the utmost respect
for every child and family we
serve. We place a high value on
the confidentiality of every child’s
records. Knowledge of the identity
of the aggressor is not significant
to parents’/guardians’
understanding of the details of the
incident or actions taken by the
center and may even hinder its
speedy and natural resolution.
If, in our judgment, any child’s
behavior places other children’s
wellbeing in jeopardy, we will act
quickly and decisively to resolve
the situation (e.g., redirection to
more appropriate activities, firm
and consistent limit-setting,
guiding them to more acceptable
ways to express their feelings).
If after exhausting our resources
in finding a successful solution to
the problem, and the aggressive
behavior continues, we may
considering it to be in the best
interest of all the children involved
to have the parents or guardians
of the child who is exhibiting
consistently aggressive behavior
to withdraw from the program.
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Health and Safety
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Triple T maintains stringent health and
safety practices. Our policies and
practices are based on the Model Health
Care Policies developed by the American
Academy of Pediatrics and the US Health
Department.
All staff is certified in CPR, First Aid, and
Blood borne Pathogens (infection
control).
The center director conducts routine fire
and emergency drills on a regular basis.
Triple T has in place an individual
emergency response plan. In the event
of an emergency that requires the center
to evacuate and leave the premises, you
will be notified immediately and given
information about the safety and location
of your child.
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Medical Policies
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Medical Records
In order to ensure and protect the health of all children, and to satisfy child care regulations, we need current
medical information on each child prior to enrollment. These include birth certificate, immunization record, and
current physical. These records must be updated annually and when new immunizations are given to younger
children.
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Medical Policies
Illnesses of children in child care is a difficult and frustrating problem for faculty, families, and children. It is
inconvenient for the family member who has to leave work or school and for faculty trying to care for a sick child.
Everyone shares a concern for the child’s well being, and it is easy to get frustrated under the circumstances. We
are committed to implementing policies that respect the needs of all the children, families, and faculty. (See Child
Illness Policy on page 16)
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Allergy Prevention
Families are expected to notify the center regarding children’s food or environmental allergies. A list of children’s
allergies is posted in the kitchen. Faculty are trained to familiarize themselves with the list and to consult as
appropriate to avoid the potential of exposing children to substances to which they have known allergies.
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Childs Entry
If your child appears to be ill when brought to the center and he or she cannot be made comfortable you will be
asked to take your child. If child appears to be able to be admitted but becoming ill we will monitor the child and
update you as necessary.
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Reportable Communicable Diseases
When Triple T is notified that either a child enrolled in our program or an employee has a (suspected) reportable
disease, it is our legal responsibility to notify the local Board of Health or Department of Public Health. Authorities
may require further information, testing, or preventive measures.
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Infection Control
Triple T will give serious consideration to all
recommendations made by the public health
department in order to promote the health and safety
of our staff, the children, and their families. We
believe it is extremely important to notify families
about exposure so their children can receive
preventive treatment if available. Included among
reportable illnesses are the following:
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Bacterial Meningitis
Botulism
Chicken Pox
Diphtheria
Haemophilus influenza
Hepatitis
H1N1
Measles
Meningococcal infection
Poliomyelitis
Rabies
Small Pox
Tetanus
Any cluster / outbreak of illness
All teachers are trained with regard to
proper hygiene practices, which include
hand-washing procedures, general infection
control, and safe food handling.
Triple T will sanitize equipment, mats, toys/items
used by children, and surfaces using soap and
water followed by disinfectant on a regular
schedule. The disinfectant can be either a bleach
solution or a commercial disinfectant registered
by the EPA (environmental protection agency).
Toilets, toilet seats, flushing handles,
containers/lids, play and food tables, and all
nonporous floors are cleaned daily or whenever
there is visible contamination.
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Policies and Procedures
Late Pick Up Fees:
Enrollment:
During the enrollment process you will
be required to complete forms regarding
your child’s health and development.
These forms include family information, a
medical liability, authorization and
consent form. An updated physical,
proof of birth, and immunization record
is required prior to enrollment. All forms
in your child’s record need to be updated
annually. Please remember to update
center with additional updates as
needed (e.g., change in phone number,
address, emergency contact).
Tuition & Fees:
Tuition is due the first day of care each
week with no deductions for any
absences, holidays, or closures due to
inclement weather, power outages, or
other situations out of Triple T’s control.
When you withdraw your child, you must
give a 2 week written notice prior to
withdrawal.
If tuition is not paid on time a $10 late fee
will be charged. When a payment is
delinquent for one week, the space can no
longer be reserved, and the child cannot
attend the center until the balance is
current.
A $25 fee will be charged for any check
returned for insufficient funds. If this
occurs, Triple T will have the option to
refuse any future checks.
There may be additional fees associated
with special activities or field trips for the
children.
It is for the safety and wellbeing of your child
that he or she is picked up at their scheduled
time of departure. If a child is left in the center
after program closing time, we will call the
numbers listed on the Child Release form after
trying to reach you. Please make sure these
numbers are up to date and if someone other
than yourself is picking up your child, you have
confirmed this with him/her the afternoon of
pickup and that center has permission to
release the child to that individual.
A late fee will be charged if a child is picked up
after the program closing time.
Please call the center if your child is not to be
picked up from school.
Drop off / Pick up:
Children will only be released to custodial
parents or to the persons listed on the Child
Release Form. Office must be notified in
writing if someone other than those listed
on the form are to pick up the child. We
will not release a child to someone they do
not know.
To ensure that each child is safe and supervised
at all times and to foster daily communication
between families and faculty, a parent or
authorized person must accompany child into
the center and ensure the child is under
supervision prior to leaving the premises.
Parents are responsible for signing their child in
and out each day. Parents must reenter the
center and sign out their child. Once in your
care the center is no longer responsible.
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Non-Discrimination &
Confidentiality
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Triple T provides full-day and partday care for children ages 4 – 12
without regard to race, religion,
color, creed, gender, cultural
heritage, disability or special
needs, medical condition, or any
other consideration made unlawful
by federal, state, or local laws.
It is Triple T’s policy that any information regarding
a child, a child’s family, or other matters discussed
with center management or staff will be held in the
strictest of confidence.
Your Child’s Records
The information in your child’s records is considered privileged
and confidential. No one who is not directly related to the care
of your child, or with center management or regulatory
agencies, will have access to the record without your written
permission. As a parent/guardian, you may have access to
your child’s record within two days of request to view the
record.
As a parent/guardian, you have the right to add information,
comments, data or other relevant material to your child’s
record. You also have the right to request, in writing, deletion
or amendment of any information contained in the record.
When your child leaves the center, the center management
will transfer a copy of your child’s record to you, or any person
you designated in a written request.
Regulatory agencies may review your child’s record to ensure
the center has followed its requirements in maintaining the
necessary information. Triple T is required to have a copy of
all state regulations that is available to all parents/guardians.
Reporting of Abuse and Neglect: Individuals working with children are required by law to report to state authorities if they suspect
a child is suffering from or in danger of abuse or neglect. All staff receives training on recognizing the signs of abuse. If suspicion is
reported the appropriate authority will investigate and determine any actions needed to be taken. Triple T will cooperate fully with any
investigation and will maintain confidentiality concerning any abuse allegations. Our foremost concern is always the child.
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Termination of Care
Our child care programs are centered on the children for whom we care. We seek to provide programs designed to support children’s
growth that is responsive to the wide range of individual learning styles and needs. Due to the wide range of individual differences , it
is only on rare occasions that a child’s behavior may warrant the need to find a more suitable setting for care. Examples of such
instances include:
A child appears to be a danger to himself or herself, other children attending the center, staff, or anyone else at the center.
Medical, psychological, or social service personnel working with the center determine that continued care at the center would
not be in the best interest of the child.
At any point that a child’s behavior or circumstances is a concern to a teacher or administrator, written documentation and
family/teacher communication will begin the first step to understanding the child’s individual needs and challenges, and to evaluate
these needs in the context of our program.
Triple T does not use suspension as a form of discipline.
On rare occasions a parent / guardians actions might warrant the removal of a child from the center. Some examples of such instances
include:
The parent / guardian fails to abide by the centers policies or those requirements imposed by the appropriate licensing agency.
A parent/guardian demands special services which are not provided to other children and which cannot reasonably be delivered.
A parent / guardian is physically or verbally abusive to center staff, children, or anyone else in the center.
Triple T requires a 2 week written notice when terminating care in the program.
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Child Illness Policy
Our Child Illness Policy is based on the Model
Health Care Policies developed by the
American Academy of Pediatrics.
Triple T understands that it is difficult for a
parent / guardian to leave or miss time at
work; therefore it is better to make
alternative care arrangements for occasions
when your child must stay home or be picked
up due to illness. Exclusion from the center
is sometimes necessary to prevent the
spread of illness or because the center may
not be able to adequately meet the needs of
the child. Mild illnesses are common and
unfortunately spread often before and visible
symptoms are present. In these cases, we
try to keep the child comfortable and will
notify the parent/guardian of any changes
throughout the day.
Illness that prevents the child from
participating comfortably with
program activities.
Illness that results in a greater
need for care than the center can
provide without compromising the
health and safety of other children
and staff.
Fever (101 orally) accompanied by
other symptoms, ie lethargy,
irritability, constant crying, difficulty
breathing, diarrhea, vomiting.
Diarrhea – stools with blood or
mucus, and/or uncontrolled stools.
Vomiting – green or bloody, and/or
2 or more times during previous 24
hours.
Rash with fever or behavioral
changes.
Purulent conjunctivitis – pink eye
until on antibiotics for 24 hours
Some reasons for exclusion:
The following list covers most common
illnesses, but is not all inclusive and there
may be other reasons for exclusion.
Strep Throat until 24 hours after
treatment.
Impetigo until 24 hours after
treatment
Head Lice until after treatment and all
nits are removed.
Scabies until 24 hours after treatment
Chickenpox, until all lesions have dried
and crusted (usually 6 days) therefore no
longer contagious.
Pertussis (whooping cough) until 5
days of appropriate antibiotics.
Hepatitis A until 1 week after onset of
illness, after immune globulin has been
administered.
We ask that for your child’s comfort and
to reduce the risk of contagion, children
be picked up within 1 ½ hours of
notification. Children need to remain
home for 24 hours without symptoms
before returning to the program. In the
case of a (suspected) contagious
disease or continuing symptoms, a
doctor’s note may be required to return
to the center.
Any child with a fever of 104 will
be excluded and should receive
medical attention as soon as
possible.
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Child Illness Policy Continued
Children who have been excluded may return
when:
They are free of fever, vomiting, and
diarrhea for a full 24 hours.
They have been treated with an antibiotic
for a full 24 hours.
They are able to participate comfortably in
all usual program activities.
They are free of open, oozing skin
conditions and drooling unless:
The child’s health care provider signs a
note stating that the child’s condition is not
contagious, and;
The involved areas can be covered by a
bandage without seepage or drainage
through the bandage.
If the child has been excluded due to a
reportable communicable disease, a doctor’s
note stating the child is no longer contagious
and may return is required.
The final decision whether to exclude a child
due to illness will be made by the center.
Note: All medications, both
prescription and non-prescription,
and notes allowing to return after an
exclusion due to illness must
originate from the child’s health care
provider. Notes from parent or
guardian will not be acceptable.
Medication Policies:
We will administer medication to
children with a signed note from the
parent/guardian and a written order
from the child’s physician. You may
come to administer medication to your
child during the day or, if possible,
check with your child’s physician to see
if a dose schedule can be arranged that
does not involve the hours you child is
in the center. You will need to
complete the Authorization for
Administration of Medication form
available in the front office for any and
all medications to be administered. All
medications must be given to center
management for proper storage. For
safety purposes, medications should not
be left in lunch boxes or with child’s
belongings.
A certified staff member shall
administer medication. Each time the
medication is given, it must be recorded
on the Authorization of Medication
Form. This form will be filed in the
child’s record when completed. All
unused medicine will be returned to the
parent / guardian.
Prescription Medications:
Require a note signed by the parent /
guardian and a written order from the
child’s physician (this may include the
label on the medication). The
medication must have a current
pharmacist’s label that includes your
child’s name, dosage, current date,
times to be administered, and the name
and number of the physician.
All medications must be in the original
container. Many pharmacists will fill
your prescription in 2 bottles so that
one can be left at the center. A
medication spoon should be provided
with the child’s name on it if needed for
administration.
A new note is needed each time a
medication is prescribed.
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Medications/topical ointments
Children who have asthma, diabetes, and
diagnosed with severe allergies (EpiPens),
must have a care plan from their physician on
file at the center that outlines the reason why
the child must have the treatment, symptoms
of the child’s illness or allergy, and treatment
while at the center. Please note the expiration
dates of any medications kept at the center to
be used for emergency purposes, such as
EpiPens, so they can be replaced as needed.
Non-Prescription Medications:
(tylenol, orajel, etc)
Non-prescription medications require a note
signed by the parent/guardian (not to exceed
a 10 day period) on the day that the
medication is to be given, specifying dose,
time, and reason for administration and will be
administered by certified personnel only. If
you are requesting that we give a dose higher
than what is recommended or medication is
not recommended for the age of the child, we
will need a written order from the physician.
All medications must be in the original
container with a legible manufacturer’s label
and a valid expiration date. A medication
spoon should be provided with the child’s
name on it if needed.
Non Prescription Ointments/Repellents:
A note signed by the parent/guardian, specifying times and dosage to be
administered is required.
Duration of administration is not to exceed one year for sunscreen and insect
repellants. Duration of all other non-prescription topical ointments must not
exceed 90 days.
Note: The center will not administer Acetaminophen/Ibuprofen or other fever
reducing medicines so a child can remain at the center. Fever reducing medicines
will be given at the parent’s request (with a signed note as outlined above) while
the child is awaiting the parent/guardian’s arrival. The child may not be
readmitted to the center until he/she has been fever free for 24 hours with no
other symptoms.
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Our staff
Tyrone / Cheryl
Burks
Triple T Owners
Kristi Brock
Receptionist
William Moore
Bus Driver
Ron Gilbar
TaeKwonDo Director
Gymnastics Program Director
Kareem Phillips
Boys Team Coach
Recreational Coaches
Brandon Oxton
Natalie Sims
Steven Nevils
Dashea Collins
Derk Gregory
Scott Grayson
Michelle Hendrickson
Dance Instructor
Melanie Kurz
Child Care Director
Alexis Cross
Asst. Director
Mynesha Jordan/Amirah Jones
Daphanie Woods
Virginia Duke
Daphanie Woods
Dashea Collins
Virginia Duke
Steven Nevils
Jenny Austin
Cheer Director
Brandon Oxton
Mariah Vinnett
Shamona Binns
Amirah Jones
Jenny Austin
William Moore
William Moore
Marian Vinnett
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