Avira Endpoint
Security
Introduction of
Avira Management Center (AMC)
www.avira.com
Avira Management Center (AMC)
The Avira Management Center (AMC) enables the remote installation and administration
of Avira products on the network.
The AMC consists of three components:
AMC Server: This is the main application which runs on a central server on the network
and consists of three services:
– Server
– Event Manager
– Internet Update Manager
* This server also contains an integrated database for event administration.
AMC Agent: A service performed on the computers on the network which establishes the
connection between the main application (SMC Server) and the Avira products
on the computers.
AMC Frontend: A graphical user interface which can, for example, be installed on the
administrator’s computer and which facilitates the effective administration of
Avira SMC services and components.
Example:
Functionality:
The AMC Server operates with the aid of three services, each performing different
tasks, which communicate with each other via an SSL-encrypted TCP/IP
connection. It manages:
 computers integrated into the Security Environment of AMC,
 Avira products installed on the computers,
 software packages supported by AMC.
Avira software packages are stored in the Software Repository of the SMC and can be
remotely installed on computers in the Security Environment. An Avira product can
inherit the configuration settings from its group, if installed via SMC.
The Event Manager receives events (e.g. virus alerts), saves them in a database and
forwards them for display and generation of reports in the SMC Frontend.
The Avira Update Manager (AUM) carries out updates to the managed Avira products,
the software packages in the SMC repository, and the SMC components.
The AMC Agent, which is installed on the computers in the Security Environment,
forwards the commands, tasks and configurations of the main application AMC
Server to the Avira products on the computers. The AMC Agent can relay events
and messages from the Avira products to the AMC Server to be displayed in the
AMC Frontend.
The AMC Frontend is a snap-in for the Microsoft Management Console (MMC).
 This graphical user interface clearly displays all information.
Features :
All computers (Windows and Linux workstations and servers) in the Security
Environment of the company network can be managed and monitored using the
Avira AMC. The computers are arranged in the Security Environment in a freely
configurable tree structure with hierarchical groups.
The most important features and functions of AMC:
1. Configuration of a secure network environment
 Graphical user interface for the configuration and operation of AMC (snap-in for
Microsoft Management Console)
 Silent setup of AMC Agents via the network
 Remote installation, configuration, updating and uninstallation of the Avira security
software on all network computers
 Central repository for Avira products for installation on the network
 User management for adding and monitoring users and access rights to computers
or groups
 Backup of server files
 SSL-encrypted communication protocol
 Support for computers with dynamically allocated IP addresses (DHCP)
2. Control of Avira security products via the network
 Central administration of product-specific actions (scan, update, etc.) via
configurable commands and tasks
 Sharing files/licenses and Remote execution of programs from the share directory of
the AMC Server
 Pull mechanism to reduce the network load on very large networks
 Saving of pending operations and tasks (installation, configuration, commands) for
computers to which access is temporarily unavailable, and for pull Agents
3. Updating of Avira software via the network
 Central and automatic updating of supported software packages and of AMC
components with Avira Update Manager
 Monitoring products’ status
 Central control of the update function for installed Avira products with Avira Update
Manager or via a scheduled task
 Testing the updates before they are committed to the share directory
4. Monitoring the activity of Avira products via the network
 Event Manager to send network warnings and email notifications for specific events
 Configurable reports for Avira products on the network
 Central view for all events and reports issued by Avira products on the network
Avira Management Center Server
INSTALLATION OF THE
AMC SERVER
www.avira.com
Prerequisite for communication between the AMC Agent and AMC Server

If a firewall is installed on a client, the following ports (TCP) must be enabled: 7000,
7001, 7080, 7100. ICMP queries must also be allowed
Other firewalls may disrupt the communication between Agent and Server. Should this be
the case you’ll find corresponding error messages in the log files ( Displaying log files).
 With an active Windows Firewall, exceptions for incoming ICMP echo requests (ping),
Windows remote administration and Windows file and printer sharing must be
configured.
 The Simple file sharing must be deactivated for Windows XP: uncheck the option
Windows Explorer/Tools/Folder Options/View/Use simple file sharing
(recommended).
 The SMC Server must be able to access the administrative share C$ (\\<ClientIP>\C$) and the remote administration on the client with an authorized user account.
1. Start AMC Server Installation
o
After downloaded installation package,kindly double click
on“AntiVir_Security_Management_Center_Server_en.exe “ to start installation
process
2. Extracting File
o
When done click on “Install” to proceed
3. Welcome to InstallShield Wizard
o
Click on “Next” to proceed
4. License Agreement
o
o
Check on “I accept the terms of the license agreement”
And click on “Next” to proceed
5. Choose Destination Location
o
o
Click on “Change” to change the default location, else click on “Next” to proceed
**Note- Recommend to install on default location “C:\Program Files\Avira”
6. AMC-Sever Network Configuration
7. AMC-Sever Service Account
8. Create AMC-Server User
o
o
Check on “Reuse account of SMC-Server services as AMC user account ”
And click on “Next”
9. Configure Scheduler
o
After choose your preferred setting, click on “Next” to proceed
10. Ready to Install the Program
o
Click on “Install” to start install Avira AMC server
11. InstallShield Wizard Complete
o
Click on Finish to complete AMC-Server installation
INSTALLATION OF THE
AVIRA MANAGEMENT CENTER (AMC)
FRONTEND
www.avira.com
1. Start AMC Frontend installation
o
After downloaded installation package,kindly double click
on“AntiVir_Security_Management_Center_Frontend_en.exe “ to start installation
process
2. Extracting File
o
When done click on “Install” to proceed
3. Welcome to InstallShield Wizard
o
Click on “Next” to proceed
4. License Agreement
o
o
Check on “I accept the terms of the license agreement”
And click on “Next” to proceed
5. Choose Destination Location
o
o
Click on “Change” to change the default location, else click on “Next” to proceed
**Note- Recommend to install on default location “C:\Program Files\Avira”
6. Ready to Install the Program
o
Click on “Install” to start install AMC server Frontend
7. InstallShield Wizard Complete
o
Click on Finish to complete AMC Frontend installation
8. First Time Login to SMC Frontend
9. SMC Frontend Interface
ADDING SOFTWARE PACKAGE
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What is Avira Software Repository?
o
The central database of the AMC Server for storing Avira products.
o
Avira software packages are stored in the Software Repository of the AMC and can be
remotely installed on computers in the Security Environment. An Avira product can
inherit the configuration settings from its group, if installed via AMC.
1. How to Add Software Packages
o
Right Click on >> Software Repository >> New >> Software
2. Locate Avira Installation File
o
Select Avira Software >> and click on Open
3. Software Package added
4. Add Avira license in each Avira software
5. Before and after adding license
ADDING NEW COMPUTER Via AMC
www.avira.com
Adding New Computer
o
o
Method 1 add new computer by Host Name
Method 2 add new computer by IP Address
Adding New Computer
o
Method 3 add New Computer by drag and drop from Network Neighborhood to Network Environment Via
SMC Frontend
DEPLOYMENT THROUGH AMC FRONTEND
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Depolyment Through AMC Frontend
o
o
Picture A showing Deploy AMC Agent Through AMC Frontend
Picture B Showing Deploy Avira Antivir Professional Agent Through AMC Frontend
CONFIGURATION of AMC
I. Priority Server
II. Action on Detection
III. Scheduler (Update & Scan)
IV. Password Protection
V. User Management
www.avira.com
I. Priority Server
Enter the URL of the server that will first be requested to provide the update for your
AMC clients.
Format:
http://<address of web server>:<:Update Port>/update
*Default Update Port: 7080
If the priority server cannot be reached, the default servers (Avira Update Servers)
will be used instead.
Example
II. Action and Detection
With AMC, you can define how AntiVir program reacts to a detected virus or
unwanted program.
TWO Detection Mode:
- Interactive
- Automatic
( Repair / Move to quarantine / Delete / Overwrite and delete / Rename /... )
III. Scheduler (Update & Scan)
You could schedule a single or periodical action using Avira SMC
for all your client PCs.
For every action (Scan/Update), you could define the display mode of the
job window:
• Minimize: progress bar only
• Maximize: Entire job window
• Hide: No job window
As always, We recommend
regular and frequent updates.
IV. Password Protection
Protect AntiVir program in different areas with a password.
If a password has been issued, users will be asked for this password every
time you want to open the protected area.
You might protect the following :
- Installation & Uninstallation
- Control Center
- Configuration
- Quarantine
V. User Management
The User Management function lets you create users with specific access
rights.
Administrators can use this function to organize the monitoring of the
Security Environment effectively and delegate specific IT tasks to users.
Therefore, certain users can be allowed to display specific events or reports
in the AMC, whilst being unable to change any security-related settings.
Reports
www.avira.com
Reporting
Access reports and regularly retrieve the status of the installed software and
overviews of past events and messages on the computers in the Security
Environment.
You can let the AMC Agent create reports for individual computers or computer
groups in the Security Environment.
Report example:
DISTRIBUTING A NEW LICENSE
via AVIRA SMC
www.avira.com
1. Distributing new license via AMC
o
o
In order to distribute a new license to the network clients, follow these steps:
Right-click on Security Environment and select Installation/[Product]/Copy files.
2. License distributed through network
o
In the following window, select the license file you want to allocate in the network, by
pressing add and then press Copy.
o
o
The license will now be distributed over the network.
Proceed the same way with the license distribution for Avira Server.
Avira Support
www.avira.com
AVIRA Support
 Support Services
 Communication via phone and email
 Email: support.my@avira.com
 Phone: 03- 2282 4527
 Support on working days from Mon-Fri; 9am-6pm
 Helpdesk located in Malaysia
Troubleshooting
 Avira Knowledgebase Center
http://www.avira.com/en/support-for-home-knowledgebase-search
 Avira Forum
http://forum.avira.com/wbb/
 Avira Virus Portal
http://analysis.avira.com/samples/
 Avira Download Center
http://www.avira.com/en/support-download
QUESTIONS ?