Delivering Learning
Programs
Facilitating work based learning
Ambition in Action
Work based learning
/ A learning experience that connects
knowledge and skills obtained in the
classroom setting to those needed outside
the classroom in the workplace
/ comprises a range of activities and
instructional strategies designed to assist
workers in developing or fulfilling their
personal learning plans
www.sit.nsw.edu.au
Ambition in Action
Topics
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Providing workforce development services to enterprise
Training Packages
Training Needs Analysis – organisational /individual/group
Developing a learning program
Work based learning
Establishing an effective work environment for learning
Developing a work based learning pathway
Implementing a work based learning pathway
Monitoring learning and addressing barriers to effective
participation
/ Review the effectiveness of the work based learning pathway
www.sit.nsw.edu.au
Ambition in Action
Workforce development services
The TAFE NSW Workforce Development Guarantee focuses
on developing the critical capabilities need by TAFE staff to
do business in the 21st Century.
The ability to match training needs to appropriate
competencies and provide recommendations for a work
based learning pathway, will be very important when
providing workforce development services to enterprises and
assisting businesses to develop their workforce skills.
www.sit.nsw.edu.au
Ambition in Action
Training package
/ A Training Package in Australia is a set of nationallyendorsed standards, qualifications and guidelines used to
recognise and assess the skills and knowledge people need
to perform effectively in the workplace.
/ Training packages are developed by industry through
Industry Skills Councils or by enterprises to meet the training
needs of an industry or group of industries.
/ Training packages prescribe outcomes required by the
workplace, not training or education.
/ A Training Package contains three compulsory endorsed
components—Competency Standards, Qualifications
Framework and Assessment Guidelines.
www.sit.nsw.edu.au
Ambition in Action
Training needs analysis
• Methods for collecting information and
data
• Gathering information and data
• Analysing information and data
• Matching needs to Training Package
units of competency
www.sit.nsw.edu.au
Ambition in Action
Learning program
Learning programs document a cohesive and
integrated learning process for the learner.
• learning outcomes or the learning objectives
• outline the content,
• sequence and structure of learning and the
delivery and assessment method/s
www.sit.nsw.edu.au
Ambition in Action
Components of a learning program
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Purpose
Competencies to be addressed
Learning outcomes
Content
Learning resources and activities
Number and duration of training sessions
Delivery methods
Assessment
Program evaluation
www.sit.nsw.edu.au
Ambition in Action
Work based learning
/ Learning through work is an ongoing and everyday reality of
being in work.
/ Guided learning ensures a planned approach to learning
through work activities
/ Learning though work may contribute to an educational
outcome, and/or a work outcome.
/ Providing a guided approach to work-based learning is an
essential component of any apprenticeship or traineeship
arrangement and also has application in induction
processes, change management processes and ongoing
employee development.
www.sit.nsw.edu.au
Ambition in Action
WBLP- Establish an effective work environment for
learning
/ The purpose or objectives of the work- based learning are
established and agreed with appropriate personnel
/ The areas of work encompassed by the work-based
learning are defined and documented
/ Work practices and routines are analysed to determine their
effectiveness in meeting the work-based learning objectives
/ Changes are proposed to work practices, routines and the
work environment to support more effective learning, where
appropriate, and discussed with relevant persons
/ Occupational health and safety (OHS) and industrial
relations implications of using work as the basis for learning
are identified and addressed
www.sit.nsw.edu.au
Ambition in Action
WBLP- Develop a work based learning pathway
/ The documented work areas are analysed to determine an effective
work- based learning pathway
/ Organisational strategies to support the work-based learning are
proposed
/ Any contractual requirements and responsibilities for learning at work
are addressed
/ Connections are made with the training and/or assessment organisation
to integrate and monitor the external learningactivities with the workbased learning pathway where relevant
/ The proposed work-based learning pathway is evaluated against
appropriate criteria
/ Agreement is obtained from relevant personnel to implement the workbased learning pathway
www.sit.nsw.edu.au
Ambition in Action
WBLP- Implement the work based learning pathway
/ The learners' profile and characteristics are evaluated to determine
possible requirements for support
/ The purposes/objectives for undertaking work-based learning and the
processes involved are clearly explained to the learners
/ The introduction of workplace tasks, activities and processes is
sequenced to reflect the agreed work-based learning pathway
/ Agreed organisational strategies are put into effect
/ Relations with other work personnel affected by the work-based learning
pathway are managed to ensure effective implementation
/ Appropriate communication and interpersonal skills are used to develop
a collaborative relationship with learners
www.sit.nsw.edu.au
Ambition in Action
WBLP- Monitor learning and address barriers to effective
participation
/ Access and equity considerations are addressed, where appropriate
/ The purposes/objectives for undertaking work-based learning and the processes
involved are clearly explained to the learners
/ The readiness of the worker to participate in and/or take on new tasks and
responsibilities is effectively monitored
/ Agreed organisational strategies are put into effect
/ Work performances are observed and alternative approaches suggested where
needed
/ Appropriate communication and interpersonal skills are used to develop a
collaborative relationship with learners
/ Learners are encouraged to take responsibility for learning and to self-reflect
/ Techniques for learners to demonstrate transferability of skills and knowledge are
developed
/ OHS requirements are monitored to ensure health, safety and welfare
/ Feedback is provided to learners
www.sit.nsw.edu.au
Ambition in Action
WBLP- Review the effectiveness of the work based
learning pathway
/ Work performance and learning achievement are documented and recorded in
accordance with legal/organisational requirements
/ Learners are encouraged to provide critical feedback on their learning experiences
/ The effectiveness of the work-based pathway is evaluated against the objectives,
processes and models used
/ The effectiveness of any integration of work-based learning and external learning
activities is assessed
/ Improvements and changes to work-based practice are recommended in light of the
review process
www.sit.nsw.edu.au
Ambition in Action
Case Study
/ A TAFE NSW Sydney Institute business services team has
been approached by a small enterprise to provide a
workforce development solution to its office administration
staff. The three areas that need to be developed are:
/ Business computing - BSBITU203A - Communicate electronically
http://www.ntis.gov.au/?/trainingpackage/BSB07/unit/BSBITU203A
/ Customer service - BSBCMM301A-Process customer complaints
http://www.ntis.gov.au/?/trainingpackage/BSB07/unit/BSBCMM301A
/ Green skills - BSBSUS201A-Participate in environmentally
sustainable work practices
http://www.ntis.gov.au/?/trainingpackage/BSB07/unit/BSBSUS201A
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www.sit.nsw.edu.au
Ambition in Action
Case Study
/ A learning program based around a TAFE Learning and Assessment
Strategy has been developed and approved by the manager.
/ The manager wants the learning to align with a training package unit of
competency in this phase and maybe later would be interested in further
training that might lead to a qualification.
/ The business is busy so a work based learning approach has been
agreed upon
/ Individual staff need to have a personalised learning program developed
www.sit.nsw.edu.au
Ambition in Action
Learning and assessment pathways
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the number of competencies to be achieved
Professional conversation
Existing qualifications
Informal learning
Individual Learning Plan
Work based project
Learning activities
www.sit.nsw.edu.au
Ambition in Action
Learning Styles
/ What are the different way people learn?
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Auditory
visual
kinaesthetic
left/right brain
global/analytical
theoretical
activist
pragmatist
Reflective
/ Go to Learning Styles for more information
www.sit.nsw.edu.au
Ambition in Action
Adult learning principles
/ adults have a need to be self-directing
/ adults have a range of life experience, so
connecting learning to experience is meaningful
/ adults have a need to know why they are learning
something
/ training needs to be learner-centred to engage
learners
/ the learning process needs to support increasing
learner independence
www.sit.nsw.edu.au
Ambition in Action
Pedagogical approaches
/ Learning has moved for the theories of
behaviourism to constructivism and
connectivism
/ Facilitating the learning experience
/ Learning by doing
www.sit.nsw.edu.au
Ambition in Action
Work based delivery strategies
/ Focus eg group / individuals
/ Context e.g. Workplace, Simulated,
/ Mode e.g.Face-to-face, Online, blended
/ Method eg work based, coaching, guided facilitation
www.sit.nsw.edu.au
Ambition in Action
Work based learning design
/ Sequence of collaborative of learning activities
/ Can incorporate single learner content, but also
collaborative tasks such as discussion, voting,
small group debate, etc
/ Can be stored, re-used, customised
www.sit.nsw.edu.au
Ambition in Action
Resourcing a work based learning program
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Operational
Learning materials
Need to be a aware of what is available
Available resources
www.sit.nsw.edu.au
Ambition in Action
Work based assessment methods
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Direct observation
Structured activities
Questioning
Recognition Portfolios
Product review
Third party feedback
www.sit.nsw.edu.au
Ambition in Action
Reviewing a work based learning progam
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Questionnaire
Mapping tool
Checklist
Focus group
Structured interview
Who should be involved?
www.sit.nsw.edu.au
Ambition in Action
Activity 1 - Reflection on work based learning
/ In this activity you will consider:
/ Establishing an effective work environment for
learning
/ Developing a work based learning pathway
/ Implementing a work based learning pathway
/ Monitoring learning and addressing barriers to
effective participation
/ Review the effectiveness of the work based
learning pathway
www.sit.nsw.edu.au
Ambition in Action
Activity 2 – Case study
/ Working in groups and using the templates
provided develop
/ A conversation guide around the evidence
requirements of the learning program
/ An individual training needs analysis
/ A personal Learning Plan that outlines a work
based learning/assessment pathway
www.sit.nsw.edu.au