© 2014 David B. Walls
World-Class Safety Program
PASSION FOR SAFETY
Leadership does make a
difference!
Leadership qualities of
a world-class safety
program
Safety processes of a
world-class safety
program
Culture
© 2014 David B. Walls
PASSION FOR SAFETY
 Why did you kill my son?
 Tragic events are defining moments.
 Inspire all to get “passion for safety”
without experiencing a fatality.
© 2014 David B. Walls
Good News
The construction industry statistics continue to improve.
Bad News
The construction profession leads the industry for number of
accidents and fatalities in the U.S. for decades.
© 2014 David B. Walls
World-Class Safety Program
 A safety culture supported by all
employees, and a work environment
where accidents are not tolerated –
a zero–accident mentality.
© 2014 David B. Walls
The subject of construction is very complex with
many variables that affect safety
World Class Safety
Program
© 2014 David B. Walls
Safety Background

Pure Food and Drug Act of 1906.

Federal Employers Liability Act of 1908.

Walsh-Healey Public Contracts Act of 1936.

Fair Labor Standards Act of 1938.

Occupational Safety and Health Act of 1970.
© 2014 David B. Walls
OSHA LAW

Wake-up call to American employers.

Reduce on-the-job injuries.

Educate and train employees about hazards.

Prime contractor has overall responsibility.

Subcontractors assume responsibility for their work.
© 2014 David B. Walls
OSHA Leading Cause of Worker Deaths

Falls.

Electrocutions.

Struck by object.

Caught-in-between.1
© 2014 David B. Walls
Behavior-Based Safety

Behavior contributes to most injuries.

Physical Environment.

Social environment – culture.

Craftsman’s experience.2
© 2014 David B. Walls
Safety Programs

Safety is your legal responsibility.

Safety is your moral responsibility.

Safety improves quality.

Safety improves performance.
© 2014 David B. Walls
World-Class
Safety
Program
Safety
Performance
Leadership
Qualities
Unsafe
Behavior
Organizational
Culture
Safety
Programs
© 2014 David B. Walls
Safety
Experts
Safety
Processes
Observation
Process
Working
Interface
Unsafe
Conditions
Leading
Indicators
B. F.
Skinner
Lagging
Indicators
Leadership
Authors
Government &
Organizations
SAFETY RESEARCH STUDY

What are the leadership qualities contractors
employ to have a world class safety program?

What are the safety processes contractors
employ to have a world class safety program?
© 2014 David B. Walls
DELPHI CONSTRUCTION
EXPERT PANEL

70% senior leadership of organizations

30% safety directors

33 years in construction

52,000 employees

109 million man hours annually

30 billion in revenue annually
© 2014 David B. Walls
LEADERSHIP MAKES A DIFFERENCE
“It’s all about leadership”
“You are not a leader if you have no followers.”

Ability to influence those in our
organization.

Leading our families, civic, church and in
our workplace.

Leadership for your safety program starts
with you!
© 2014 David B. Walls
Leadership Qualities
© 2014 David B. Walls
Commitment
“Commitment starts with you.”

You must be personally committed.

Practice what you preach with passion.

Engaged and actively involved.

Safety is a core value.

Zero-accident mentality.
© 2014 David B. Walls
Commitment Scorecard
1
Senior leadership commitment to safety
2
Personal commitment to safety
3
24/7 commitment to safety – all aspects of life
4
Attitude – safety as core value
5
Passionate about safety daily
6
Consistency addressing safety issues
7
Assertive – stop work or challenge unsafe behavior
8
Engaged and actively involved
9
Dedication – Safety as a core value
10
Persistence – never give up
Yes No
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Integrity
“If there is no trust, there is no relationship”?

You earn trust by giving trust.

Integrity is the foundation of all relationships.

Moral obligation for the workman.

Share recognition with employees.

Admit mistakes and be open to feedback.
© 2014 David B. Walls
Integrity Scorecard
1
Integrity, trustworthy, or honorable to all around you
2
Moral obligation – care for well-being of every individual
3
Compassion, empathy, or sincere concern for others
4
Collaborative attitude and team player
5
Shares recognition with employees
6
You earn trust by giving trust
7
Admit your mistakes
8
Promote teamwork
9
Be intellectually honest with yourself
1
0
Put others before self
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Yes
No
Accountability
“Hold yourself accountable first, then others.”

You must be personally accountable.

Challenge others to be accountable for safety.

Hold your entire team accountable for safety.

Develop a sense of urgency.

Own problems and difficult issues.
© 2014 David B. Walls
Accountable Scorecard
1
Personally accountable for safety
2
Holds employees accountable for safety
3
Empowerment and authority to stop work for unsafe acts
4
Delegate but hold individuals accountable
5
Ownership of safety
6
Responsibility - safety is job one
7
Action - make tough decisions
8
Ability to change – open-minded to new ideas
9
Challenges organization and ask tough questions
10
Reliability – consistent in all areas of life
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Yes
No
Competence
“Skilled craftsman will be known before Kings.”
Proverbs 22:29

Professional competence.

Continual learner and educator.

Challenge organization to pursue excellence.

Open-minded and have the ability to change.

Discipline and focus on safety.

People want to work for winners!
© 2014 David B. Walls
Competence Scorecard
1
Personal competence
2
Senior leadership competence
3
Professional competence
4
Pursuit of Excellence
5
Ownership of safety
6
Action – make tough decisions
7
Ability to change
8
Dedication – safety core value
9
Discipline – continual focus on safety
10
Challenges organization and employees constructively
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Yes
No
Value People
“People are our most precious resource.”

Always show respect to all individuals.

Take time to invest in people.

Listen, listen, listen to those around you.

Build confidence, encourage others, and share recognition.

You have a moral obligation to get employees home to their
families each night in a safe condition.
© 2014 David B. Walls
Value People Scorecard
1
Value and respect people - not number, statistic, or dollar
2
Empathy, compassion, or sincerely care for well-being of
employees
3
Listen to those around you
4
Team player, collaborative attitude, and promote active
participation
5
Shares recognition with your team
6
Focus is on people, not economics or budgets
7
Celebrate safety successes and show appreciation
8
Servant leader (what can I do to help)
9
Relationship builder
10
Encourager and confidence builder with employees
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Yes No
Vision
“Where there is no vision, the people perish.”
Proverbs 29:18

Visible leader.

Constant communicator.

Passionate about safety.

Influential and inspiring.

Safety is a strategic issue.
© 2014 David B. Walls
Vision Scorecard
1
Articulate safety mission and vision
2
Visible leadership
3
Passionate about safety
4
Commitment to safety culture 24/7
5
Constant communicator
6
Motivational
7
Influential
8
Disciplined
9
Wisdom
10
Strategic
Yes
World-Class Safety Performance starts with you!
© 2014 David B. Walls
No
Lead by Example
“Does your walk match your talk?”

Role model.

Own and solve problems.

Coach, encourage, and share lessons
learned.

Admit mistakes and be open to feedback.

Practice servant leadership.
© 2014 David B. Walls
Lead by Example Scorecard
1
Role model
2
Constant communicator - visible leadership
3
Ownership of safety
4
Eliminate fear in workplace
5
Mentor or coach
6
Sharer of ideas - lessons learned
7
Servant leader - (what can I do to help)
8
Problem solver
9
Educator and continual learner
10
Teacher with the ability to learn from the students and
history
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Yes No
Safety Processes
© 2014 David B. Walls
Learning Organization
“Organizations must have a system for collecting
institutional knowledge.”

Continuous improvement

Toolbox training

Classroom training

A coaching mindset

Lessons learned

Share and learn your mistakes
© 2014 David B. Walls
Learning Organization Scorecard
1
Safety training and education
2
New employees / orientation special attention and buddy system
3
Fall protection training / zero-tolerance
4
Job hazard analysis
5
OSHA 30 hour training for superintendents and OSHA 10 hour for all
workers
6
Root cause analysis / training
7
Pre-task planning daily
8
Tool box meetings
9
Project safety teams
10
Lessons learned / share near misses and accidents
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Yes
No
Structure
“All companies must have formal systems, processes,
and policies to endure.”

Policies

Systems

Standards

Processes
© 2014 David B. Walls
Structure Scorecard
1
All are responsible for safety
2
Bilingual safety orientations at hiring and on all sites
3
Stop work authority for all employees for unsafe acts
4
Established and enforced safety standards
5
Zero-tolerance for employees who choose to work in
hazardous situations
6
Fall protection policy
7
Electrical lockout policy
8
Cranes and lifting policy
9
Moving equipment policy
10
OSHA classroom training
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Yes
No
Measurement
“What leadership measures will improve.”

Performance goals

Root cause analysis

Leading indicators

Lagging indicators

Safety surveys.
© 2014 David B. Walls
Measurement Scorecard
1
Safety goals in every employee’s individual performance plan
2
Safety plan with measureable objectives for every site
3
Formal investigation of incidents (injuries, illnesses and near-misses)
4
Lessons learned - share near misses and accidents
5
Root cause analysis and training
6
Measure leading (near-misses, training, etc.) and lagging indicators
7
Prequalification of subcontractors including safety performance
8
Safety surveys – safety audits
9
Safety scorecard – post contractor’s performance at jobsite
10
Senior leadership review safety performance
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Yes
No
Accident Recordable Rate
Best Contractor Performance
Contractor A
Contractor B
Contractor C
Contractor D
Contractor E
Worst Contractor Performance
Contractor F
Contractor G
Contractor H
Contractor I
Contractor J
© 2014 David B. Walls
Safety Record
.3
.5
.6
.7
.8
6.0
5.5
5.3
4.9
4.7
Best Practices for Safety Policies
and Training.
© 2014 David B. Walls
Safety Policy and Training Scorecard
1
Fall protection training - zero-tolerance
2
Scaffolding policy
3
Ladder policy
4
PPE (personal protective equipment) policy
5
Crane and lifting policy
6
Operating equipment policy
7
Heavy moving equipment policy
8
Vehicle policy – no texting & hands-free phone
9
Traffic control policy
10
Open trench training
11
Respiratory and confined space policy
12
MSDS (Material Safety Data Sheet) policy
13
Electrical lockout / tag out policy
14
Temporary Electrical – GFCI policy
15
OSHA classroom training
Yes
World-Class Safety Performance starts with you!
© 2014 David B. Walls
No
Culture
“You get the behavior you tolerate.”

The culture of the company is the DNA of the
organization.

Culture is the daily behaviors of your employees.

Culture drives operational performance.

Operational performance leads to organizational
success.

Values and systems define culture.

What is the culture of your company known for?
© 2014 David B. Walls
Culture – Leadership Behavior Scorecard
Commitment
1 Personally engaged and actively involved
2 Senior leadership committed to safety
3 Passionate about safety daily in all aspects of life
Integrity
4 Moral obligation – care for well-being of every individual
5 Team player, collaborative attitude, and promote active participation
6 Put others before self
Accountable
7 Own safety – job one
8 Hold individual and organization accountable
9 Own problems and difficult issues
Competence
10 Professional / personal excellence
11 Discipline – continual focus on safety
12 Challenge organization to pursue excellence
© 2014 David B. Walls
Yes
No
Culture – Leadership Behavior Scorecard
(Continued)
Value People
13
Value and respect people – not number, statistic, or dollar
14
Listen to those around you
15
Encourager and people builder
Visionary
16
Constant communicator – articulate safety vision and mission
17
Passionate about safety
18
Visible leadership
Lead by Example
19
Role model
20
Servant leader – what can I do to help
21
Mentor or coach
World-Class Safety Performance starts with you!
© 2014 David B. Walls
Yes
No
Culture – Safety Process Behavior Scorecard
Learning Organization
1
Lessons learned, with pictures
2
Safety training – behavior based on job specific
3
Fall protection training – zero-tolerance
4
5
New employees – orientation, identify, special attention and buddy
system
PPE – require craftspeople to show knowledge and use of protective
equipment
Structure
6
All are accountable and responsible for safety
7
Stop work authority for all employees for unsafe acts
8
Established and enforced safety policies
9
Zero-tolerance for employees who choose to work in hazardous
situations
10 Fall protection policy
© 2014 David B. Walls
World-Class Performance starts with you!
Yes No
Culture – Safety Process Behavior Scorecard
(Continued)
Measurement
11
Measure leading (near misses, training, etc.) and lagging indicators
12
Formal investigation of incidents (injuries, illnesses, and near
misses)
13
Safety goals in every employee’s annual individual performance
14
Safety plan with measureable objectives for every site
15
Safety surveys
World-Class Performance starts with you!
© 2014 David B. Walls
Yes No
Summary
World Class Safety Program

Leaders have a moral obligation for the well-being of
their employees.

“Sins of Omission”

Leaders, what are you NOT doing that you could be
doing to have a world-class safety program?

Apply these leadership qualities and safety processes
to your organization and you will have a world class
safety program.
Our responsibility is to build all projects
without any one getting hurt on the job!
© 2014 David B. Walls
If you have an interest in obtaining the book, it
will be available in October.
Should you have interest in reviewing the safety research
data the book is based on, go to the following link:
www.pqdtopen.proquest.com
In the search box type “World Class Safety Program”
© 2014 David B. Walls