ISO 14000-Audit

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EMS/ISO 14000

NEED OF THE HOUR

NATIONAL ENVIRONMENTAL

ENGINEERING RESEARCH

INSTITUTE

Council of Scientific and Industrial Research

Presentation Coverage

About NEERI

Background of EMS / ISO 14000

ISO 14000 series of standards

Principles of standards

Benefits of ISO 14000

Proposed approach

NEERI – Organizational Setup

CSIR

DIRECTOR

ZONAL CENTRES

R&D GROUPS AT THE INSTITUTE

Environmental Consequences

Spatial scale

– Local to regional to global

Temporal scale

– Immediate to short-term to long-term

Scope

– Minor disturbances to large-scale modifications

Sustainable Development

Earlier perception

Development OR Environment

Now

Development AND Environment

Evident in

– Public pressure

– Recent regulations

Sustainable Development

(Contd..)

Development without adversely affecting the ability to develop of future generations

– Planet can support indefinitely

Organizations may ask whether they are part of the solutions to social and environmental problems or part of the problems!

Environmental Pressures on Business

Environmental issues can threaten business health

- Closure

- Resource quality

- Quality of life

Know the environmental status

Decide suitable action plan

Environmental Management Credibility Gap

Factors that have contributed to the credibility gap include :

• Corporate downsizing, which often throws environmental

(and other) programs into tailspins

Tight financial controls and increased scrutiny of the bottom-line contribution for all organizations in the company

New management paradigms (i.e. reengineering, TQM) that distract management attention and reorient priorities

• Environmental strategies and programs that are too broad or try to do everything at once (thereby increasing costs and diluting payback) and do not fit well with the overall business strategy

Factors that have contributed to the credibility gap include : (Contd..)

• Unrealistically high expectations for potential benefits from strategic environmental management, resulting from overly aggressive sales jobs or cheerleading

Early EH&S initiatives have picked the low-hanging fruit, removing the high return/ low effort opportunities

Creation of an environmental culture that is not congruent with the business culture of the company

Poor communication between the environmental organization and the lines of business about the types and sources of competitive advantage that can be accrued

The Full Triangle of Environmental Management

Liability Containment

Issue of Staff

Public Image

MBA Functions

Product Positioning

Regulatory Compliance

Defining the “ Green Wall ”

Green Wall

Lawyers (Liability Containment)

MBA Engineers (Regulatory Compliance)

“Money –Making”

The core nature of business is sliced from the environmental decision-making process, leaving the two-dimensional way of compliance, which lacks any strategic vision

Examples of Companies That Have

Hit the Green Wall

Apple Computer, which cut its award –wining

Advanced (Environmental) Technology Group as part of corporate downsizing;

Warner Lambert, which is exiting the environmental packaging arena;

ABB, which has positioned itself to sell off many environmental units and alter the internal

Environmental Health and Safety (EH&S) role; and

McDonalds, which is struggling with how to sell hamburgers on the basis of the environmental merits of the company

Green Wall Syndrome

Symptoms

No Support to strategic environment management

Deferred decisions

• Why ?

No focus to environmental safety & health progremmes

Inability to demonstrate its efficiency to others in organization

Inability to show tangible returns on investment

Language of Business and Environmentalese

Turning

Environmentalese…

Into Business

Got the enforcement guys off our back

Net present value of avoided fines

Fewer fines than last year

Lost market share of fines as a percentage of industry fines

Spent millions on remediation

Decreased backlog of remediation, on time, on budget, and according to our strategy

Met new regulatory requirements and invested in pollution prevention

Return on investment for environmental capital investments

Created a matrix team of

EH&S and Engineering

Leveraging of staff from engineering and operations to keep down the head count in the environmental group

Strategic

Environmental

Management

The Integrated Potential for

Environmental Management

Embedded in

Organization

Interactive

Environmental

Management

Fit with

Business

Strategy

Business

Language

Stand –alone

Strategy

“Environmentalese”

Language

Matrix

Organization

“Green Wall”

Environmental

Management

Source : Shelton in Corporate Environmental Strategy :

The Journal of Environmental Leadership

Environmental Management Systems

(EMS)

From Reactive to Proactive

Systems approach

Inspired by

– Quality Management System

– QMS Standards

– ISO 9000 Series

– TQM

Parallels with Quality

Initially, quality was only an extra cost driver

Later, essential for selling in global market

Firms realized profits due to lower servicing

Now it signifies competitive advantage

In future : zero defects

Emergence of ISO 14000

Success of ISO 9000 prompted development of

ISO 14000

Strategic Advisory Group on Environment

(SAGE) : 1991

TC 207 (1993) and sub-committees

• ISO 14001, 14004, 14010-12 (1996)

ISO14040(97),14020,14041,14050 (98)

Evaluation &

Auditing

Management

Systems

Product oriented support tools

Auditing guidelines

ISO 14010

14011

14012

EMS specification

ISO 14001

EMS guide

ISO 14004

Life cycle

Assessment

ISO 14040

14041

14042

Eco labelling

ISO 14020

14021

14024

Terms & definitions ISO 14050

ISO 14001: EMS Spec.

Specification standard

Specifies elements that can be audited and

certified.

Core requirements

– Auditable elements

– Interweave

Annexure gives explanation of elements

Elements of ISO 14001

General Requirements

Environmental Policy

Planning

Implementation and Operation

Checking and Corrective Action

Management Review

Environmental Aspects

• Elements of organisation’s activities, products or services which can interact with the environment.

– Resource consumption

– Releases to the environment

– Energy consumption

– Product ingredients

ISO 14000 EMS Model for Continual Improvement

Re-define purpose

& re-establish plan

Define Policy & Establish Plan

Identify aspects, & risk, establish internal criteria, set objectives,& targets, create strategic plan, develop management programme

Review &Improve

Review

Correct & Prevent

Measure & Assess

-Measure & Monitor

Initial Review

Implement

-Ensure

Capability-

Senior Management Commitment

Principles Behind ISO 14000

Better environmental protection

Applicable in all nations

Promote broad interests of public and users

Cost effective, non-prescriptive, flexible to meet differing needs of organisations, worldwide

• scientifically based

Practical, useful and useable

Benefits of EMS: Source ISO

• Assure customers

• Good public relations

• Investor criteria

Less cost of insurance

Image

Vendor requirement

Improve cost control

• Reduce liability

• Demonstrate reasonable care

Conserve input & energy

• Ease in securing permits

• Better relations with

Government

• Share environmental solutions

Benefits of EMS : Indian Context

Emphasis on preventive, not on corrective strategies or actions.

System demands continual improvement.

Resource conservation that lends competitive edge.

Global acceptance

Better control of top management

Benefits of EMS to a Company

In addition to the benefits discussed earlier following benefits are expected:

Umbrella system to take care of following requirements :

– Legal

– Corporate

While doing so individuality of the site can be maintained.

Benefits of EMS to a Company

Reduced spillage, better house-keeping

Trained work force high on motivation, better employee participation

• Company’s protection from environment and protection of the environment by company

Objectives

In a Global economy, the firms have to meet the demands of the global marketplace

Competitiveness : essential to survive

– Resource productivity is key to survive

Environmental protection

– Meet demands : improve profits

Environmental Management System

Production Legal Participation Market

PPP

Self

Regulation

High

Quality

Communication/

Better Accessibility

Increased Competitiveness and Environmental Protection

Ist Step: Pollution Prevention

Eliminate or minimize waste before creation

Continual improvement(like TQM) to reduce waste and minimize utilities

– 3P by 3M : Pollution Prevention Pays

– WRAP : Waste Reduction Always Pays

IInd Step: Design for Environment

Minimize adverse impacts on environment not only during manufacturing but in full life cycle

Examine aspects and impacts during design steps

– Xerox corporation : Savings in 1995 of the order of $ 400 million

IIIrd Step: Cleaner Technology

Improve our processes

– About 3/4 of cleaner production or technology adoptions pay back in six to eight months

Invest in technologies of the future

– For paint companies : water based paints

– For cars : solar powered cars

Continual Improvement

Environmental

Policy @

Management

Review @

Planning

Environmental aspects

Legal & other requirements @

Objectives & targets @

Environmental management programme @

Monitoring &

Corrective Action

Monitoring & measurement @ Nonconformance, corrective

& preventive action @

Records @

EMS Audit @

@ =Similar to

ISO 9001

Implementation & Operation

Structure & responsibility @

Training, awareness and competence @

Communication

EMS documentation @

Document control @

Operational control @

Emergency preparedness and response

EMS Implementation Timeline

(First 7 Months)

Gap Analysis

& Report

Identify

Significant Aspects

Legal &

Other

Requirements

Objectives

& Targets

Develop Procedures

& Programs

EMS Training for Team

Implementation

Plan

Team Selection

& Kickoff

Start 1st

Communications & Documentation

2nd 3rd 4th

5th

6th 7th

EMS Implementation Timeline

(Second 7 Months)

Communications & Documentation

Internal

Audit

Implement Procedures & Programs

Develop Procedures

7th

& Programs

8th 9th

Management

Review

3 rd Party

Audit

10th 11th

12th

13th 14th

The ISO 14001 Registration Process

Pre-Assessment

(Optional)

Application and

Proposal

Stage 1

Visit

Stage 2

Visit

Registration

6-12

Months

2-4

Months

8- 20

Months

0-4

Months

ISO 14001 Registration Maintenance Process

6 Monthly

Surveillance

Cycle

“Continuous”

Registration

Registration

First

Surveillance Visit

Annual

Surveillance

Cycle

Triennial

Reassessment

6 Months

30 Months

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