Hyland Software State of the Union –
DataBank Kansas City UGM
Be a great
company
for all of our
stakeholders
Corporate Strategy at Hyland Software
Strategically Focused on Our Customers
Hyland Software’s
corporate strategy
is to focus on our
customers first,
and always.
Our GOAL is be the dominant
independent company in the ECM
market with the best portfolio of
products, solutions, and services.
Exclusively focused on
Enterprise Content
Management
20 years experience
A recognized leader
o
o
o
Market share
Product innovation
Customer service
One of the world’s best-selling
ECM software applications
OnBase Solution Framework
Capture
Process
Access
Integrate
Measure
Store
What’s New at Hyland
Software?
Key Personnel Changes
Bill Priemer – new CEO
Ed McQuiston – new VP of Global Sales
Bill Kavanaugh – new Director of US Channel
11,400 Customers in 65 Countries
Leader
in the Gartner
Magic Quadrant
London, UK
HQ:Westlake,Ohio
Lincoln,NE
Irvine, CA
Andover, MA
Tokyo, Japan
Charlotte,NC
Tampa,FL
1,600 Employees
São Paulo,Brazil
A National Top Workplace
At #18, Hyland was the highest
ranked among all tech companies.
The largest ever survey of US
companies: polled over one million
employees from 872 large firms.
Scores based on factors including
leadership, corporate values,
training and employee benefits.
www.topworkplaces.com
About Hyland Software
2012 annual revenue
$238M
About Hyland Software
DataBank
Platinum Partner
Diamond Support
Partner
Growth
Strategies
Focus on Industry Solutions
Continuously Innovate
Extend our Global Reach
Expand our Partner Ecosystem
Acquire Complementary Companies
Deliver Exceptional Customer Care
Focus on
INDUSTRY
SOLUTIONS
4,300
1,200
500
1,200
3000
400
customers
customers
customers
customers
customers
customers
Banks
Credit Unions
Investments
State
County
Local
Universities
Community
Colleges
Hospitals
Home Health
Outpatient &
Ambulatory
Manufacturers
Distributors
Retailers
Logistics
P&C
Life
Health
Reports
Check Imaging
Signature
Cards
Loan
Processing
Social Services
Finance &
Administration
Courts &
Justice
Public Works
Admissions
Enrollment
Transcripts
Financial Aid
Development
ERP
Integration
Payables
Receivables
Contracts
HR
New Business
Underwriting
Claims
Correspondence
Administrative
Clinical
EMR
Integration
HIM
Patient
Financials
Continuously
INNOVATE
Investment in Research and Development
(As a percentage of annual revenue)
15%
30% more than the
industry average*
11.5%
Hyland Software
Industry Average
*Based on the FY2011 annual reports for EMC, IBM, OpenText, Microsoft and Oracle
Customer-Driven Development at Hyland Software
Functionality You Can Use
SINCE 2009
6,000
CUSTOMER DRIVEN ENHANCEMENTS
Research and Development at Hyland Software
Keeping Your Solution Viable
100% of R&D committed
to OnBase
No outsourced
development
One product tester for
every developer
COMING SOON…..
OnBase 13
Current Product Priorities
Enterprise Requirements
Usability
Mobility
Advanced Capture
Case Management
OnBase offers the broadest range of
deployment and licensing options
OnBase Online: 8 Data Centers
in 4 Continents
• Cleveland, OH
• Atlanta, GA
• Andover, MA
• Ashburn, VA
• London
• Amsterdam
• Sydney
• Tokyo, Japan
Extend our
GLOBAL
Reach
Why Go Global?
Global leadership aspirations
>50% of the market
Global Customers
Expand our
PARTNER
Ecosystem
2009, 2010, & 2011
Best Channel Vendor &
Best Channel Product
by Business Solutions magazine
ACQUIRE
Companies with complementary
technologies and expertise
Recent Acquisitions
SIRE Technologies
Enterprise Consulting Partners
AnyDoc
Deliver exceptional
Customer
Care
Customer-driven
software enhancements
Technical Support
Training
OnBase Community
Net Promoter Score
Community of OnBase Professionals at Hyland Software
Empowering a Community, One User at a Time
Community of OnBase Professionals at Hyland Software
Empowering a Community, One User at a Time
OTTC 2013
September 15-20, Las Vegas, Nevada
OF ONBASE CUSTOMERS
RENEW MAINTENANCE
EACH YEAR
“Hyland's corporate commitment to its customers as
well as its employees, make it one of the top
companies in the industry, as well as the country.”
“I am really amazed at how quick OnBase is to expand
it's services into other needed areas within our
industry.”
“You have no idea how much the decision helped our
company to automate our processes. Worth every
penny.”
“Your software is the only one that has met all of my
expectations and more.”
Questions?