Pactera Shanghai
Overview
Shanghai City Overview
Shanghai--Pearl of the Orient
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Shanghai Image
Magnolia white jade, crystal bright,
open when blossoming up, overflowing
fragrance
Shanghai city flower: Magnolia
Choice Michelia Alba for Shanghai city flower,
symbolizes the spirit of a pioneer's tenacity.
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One of 10 Economic Centers of China
 Shanghai obtains United Nations Educational,
Scientific and Cultural Organization “the
creativity urban network - - design all” the title
 One of the city's comprehensive competitiveness
ranking the top three
 Shanghai is known as China's financial center,
GDP ranked first in 2012
 Asia's largest import and export port, is the
world's third-largest port
（Billion Yuan）
“Shanghai - China's software city "
GDP in Shanghai(2004-2012)
25000
Second biggest stock market
center in the world
20000
15000
10000
• Population: 23 Million
• Municipality Area: 1622.64 Km2
• Average Annual Temperature: 16℃
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5000
0
2004
2005
2006
2007
2008
2009
2010
2011
2012
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Convenient Transportation
Dalian
Beijing
IT Services
US
Japan
Xi’an
R&D Services
Shanghai
Chengdu
IT Services
Singapore
Wuxi
Guangzhou
Shenzhen
Shanghai has a modern three-dimensional transportation
network system, 15 expressways, 3 high-speed railways,
and Hongqiao、PuDong International Airport, Many
Metro and Maglev great minds converge。
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• Shanghai the geographical position is superior, located on the
Yangtze river delta. But also become China's most developed
to facilitate.
• Yangtze river delta " An hour economic circle"
• On international routes in the West Bank in the Pacific, In the
"Asia-Pacific economic corridors" midpoint, a transportation
hub in the Asia-Pacific region.
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Abundant Talents Supply
Shanghai implements "invigorating the city” the main strategy
Education
Resources
Number
This city has 60 ordinary University
Training
Organizations
The number of graduates each year for 180,000
Training of the postgraduate institutions were 51
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Pactera Shanghai Milestones
Talent 750
Set up CSTS, MS, IBM , Fuji Xerox ODC mode.




Talent 1100
Set up Intel ODC delivery Center
Acquired SICE Software company
Vanceinfo successfully listed on the New
York Stock Exchange(NYSE:VIT)
 Talent 1300
 Acquired AIT(Computer )
company.
 Set up HUAWEI, 3M ODC
center
 Talent 3600
 Acquired GloryCube company.
"merger of equals", between
hiSoft and VIT to form pactera
Technology international ltd.
（NASDAQ：PACT)
 Talent 3000
 Acquired HURO company.
 Acquired iconnect of the project team.
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 Talent 1500
 Acquired TP Software Technology company.
 Talent 1800
 hiSoft successfully listed on NASDAQ(NASDAQ:HSFT)
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Growth of Pactera Shanghai
• Access to the State Council approved the upgrade for the National Hi-Tech
Zizhu Hi-Tech
Industrial Development
Zone
LSP Software Park
Industrial Development Zone
• Shanghai's software exports (innovative) base
• The high-level overseas talents innovation base
• Shanghai intellectual property model Park
• Software Industry Base in Shanghai
• LSP is located in the Pudong New Area, the administrative center of the region
and close to the the central business district
Tianhua Software Park
From May 2007
Size: 1,500M2
Seat: 202
Unit Space Cost(RMB): 500
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• Government of xuhui district and China town level included in the "Eleven-Five"
the planning and construction of the project
• the Park is dominated by the information technology industry
• Shanghai's software exports (innovative) base
From July 2012
Size：2,000M2
Seat: 180
Unit Space Cost(RMB): 1480
From Jun 2010
Size ：15,000M2
Seat: 2200
Unit Space Cost(RMB): 770
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Outstanding Working Environment
Front Desk
Office area
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Meeting Room
Display area
Discussion room
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Outstanding Working Environment
Front Desk
Office area
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Meeting Room
Waiting area
Lounge Hall
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Human Resource of Pactera Shanghai
IT Professional Talent 93%+
Male/Female 6:4
3700+
PL ①& above 210
Average age 28
JAVA 800+
Note: ① PL indicates Project Leader
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Main Projects of Pactera Shanghai
PGS
HP
• The biggest outsourcing vendor of HP Printer in Asia
• Language service ranking No.1 Asia
• 20%+ outsourcing business of HP worldwide
• Provide globalization service with over 100 languages
Intel
• Is Intel in China's second-largest software services provider;
From research and development, testing to the full range of
project management services
• Business growth exceeding 40% per
• Onsite support from a single, remote delivery centers to
construction, and transfer and provide high-end services,
integrated solutions
Microsoft
• 2009 GCR Value Excellence Award & 2010 Value Excellence
Award, Virtualization Partner
• Operation ranking No.1 in 47 global vendors
• The biggest outsourcing vendor of Microsoft Server & Tools
Dept.
Software & hardware R&D, Testing & localization service for customers in Europe and America
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Main Projects of Pactera Shanghai
Japan Customer
•System design, development, and operation services for Japanese companies. Especially has the rich experience in the Web application
development.
• Strict and efficient third-party testing services.
Customer industries including manufacturing, distribution, IT, public
• In the the flex components of development is unique for Japan the flex force No.1 technical strength.
• Main development language is Java, FLEX, .Net, C/C++.
Software & hardware R&D, QA test, localization & Embedded development
Financial Customer
• In core banking, BI, CRM, Call center, payment and settlement, wealth management, private banking, mobility and specialization
testing.
• First high banking CRM market share in China.
• 9 years of call center experience, More than 90% of the bank call center case
• Won the award of 2012 excellent IT service solutions of financial industry.
Application software, industry informatization solutions, IT infrastructure solutions and value-added service
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Main Projects of Pactera Shanghai
CSTS
• As a key strategic partner of CSTS in China, Pactera maintains the good momentum of Q1,Q2 and Q3 in CSTS KPI and ranks No. 1 in Q4
and the whole year of 2012.
• CSTS evaluates vendors’ performance based on a set of five criteria. While Pactera had previously ranked highly for “staff quality” and
“compliance,” 2012 marks the first year for which Pactera ranked first place for all four consecutive quarters. also scored in the top
spot for all five criteria.
• Pactera is CSTS’ primary provider of core banking and testing services, leveraging a 23,000-strong global workforce renowned for rapid
scalability, intellectual property protection, and punctual service delivery.
• Ranks NO 1 service provider for Citigroup software technology services in china.
Testing ,Application products, Cloud computing, Financial industry and the government program.
3M
• 3M in Chinese only ODC
• IT projects has almost completed all the 3M China
• Offshore delivery to 3M United States provides a mixedmode
Domestic Customer
• Business involves the telecom, Internet and financial industry
•Customers including China Mobile, Baidu, Tencent, Alibaba, Bank
etc..
Comprehensive BPO solutions to global clients by
leveraging quality standards and processes, in-depth
knowledge, tools and expert resource management.
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Human Resource of Pactera Shanghai
Note: ① PL indicates Project Leader
② CET indicates College English Test of state level
Bachelor & above :2400+
2006
2007
PL ①& above: 280
Average age :28-29
CET-4 ②& above :2600
2008
2009
2010
Male/Female 63%:37%
2012
Total: 3800+
Development Tools : .NET, JAVA, VB, JSP, RPG, COBOL, FLEX, C/C++
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Pactera Mature Talent Acquisition Network
Multi-channel (e.g. social media)
access to top talent ensures agile
turnaround as project
Large Offshore Resource Pool &
Mutiple
Recruiting
Channels
requirements evolve.
Shared Resume DB, 200 ,000
reservation of CV talent from RMS
every year
Global
Mature recruiting
Large Resource
Recruiting
operation for acquiring top
Pool &Resume
Professional
talent cost-effectively
350+ recruiting professionals in
China and 20+ recruiting
professionals in US & EMEA
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Partnerships
with top
Universities
Database
Graduate placement partnerships
with “Top 100 Employers Most
Favored by University Graduates”
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Cooperative partners of Custom Model training
--- Pactera University (building a top quality workforce )
Founded in 2004 (famous for simulated training)
simulated Pactera environment: role, process, management, communication ,
soft skill, technologies, corporate culture
Training Base
Capacity: at least 2000 Square meters in each base
Presence: Tianjing, Nanjing, Dalian and Wuxi
Partnership with leading universities
“Employment Boot Camp”, “Virtual Lab”
Client School
Partnership with Pactera Clients for customized training
Client School for
Microsoft, Tencent,
Citrix, HP, Huawei
In 2011, hiSoft (part of Pactera) provided
training for 1553 graduates, average
acceptance rate was >80%, 25 courses were
customized.
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Pacteraer’s Learning & Development
Leadership
Manager Training Camp
Project Mgt. Academy
Project Manager
People Manager
Technical training
Technical Expert
Culture
Sales School
Soft skill
Foreign Language
Mentor Program
Building Pactera certified
Trainer team
Collection of knowledge
Building Pactera
E-learning & Mgt. platform
PCT
New Employee Orientation
Library
Mentee
Selection
Mentorin
g
LMS
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Summarize
experience
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Employee Care Center
Employee Communication & Care Center
Record the growth of staff with Pactera ！
Stay: Willing to stay with Pactera
Strive: Willing to give full measure
2012 Best Employer by
www.chinachr.com/
Say: Willing to promote
 Psychological counseling
employees and their family;
 Birthday Party;
 Club;
Record the
growth of
employees
with
Pactera！
 Team building;
 Supplementary medical
insurance, Personal Accident
Insurance;
 Courtesy Umbrellas;
 Annual leave award;
 Little Medicine chest；
 Annual physical examination;
 ……
 Holiday gifts
 Library;
Company Age MemorialGrowth Tree
Continuously improved
employee satisfaction
 ……
Basic Care
EAP-Happy station
 Help people mgr and HR
grow rapidly, obtain
identification and coping
skills of problem Employees
and reduce management
costs;
 Help staff improve their
psychological quality, so
that they can live better
and work happily.
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Basic Welfare System
Charity in Action
 Make donations & help
those in need
 Contribute to social
welfare homes, old-age
homes, and children's
welfare homes
Pactera Ranked in the Top 100 for the “2012
Corporate Social Responsibility Company in
China”
 Promote low carbon
green life.
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Special Care for Onsite Talents
Create a high quality life for employee!
Here, we not only good at work, we led a better life!
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One Team, One Dream
Holiday care
Team Communication
Games and Cares
Team Building
Annual meeting
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Pactera: Best Choice for Candidates
We offer great rates of
We are famous for our
compensation with
good enterprise culture
and industry reputation
Many employees
ample opportunities for
advancement
serving Pactera for
We pay special attention to
our employees’ chosen
10+ years
We provide a progressive
working environment
career path and invests
that engenders personal
heavily in this area
and professional growth
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Pactera Shanghai Awards
Vice President Enterprise of
Shanghai Association of Service
Outsourcing Enterprises
Partners since 1999
Chairman Enterprises of Shanghai
Software Alliance of the Foreign
Trade
2011-2012 state planning
key software enterprises
Vice President Enterprise of Xuhui
District, Shanghai Industry
Association
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Star Enterprise of Shanghai
software and integrated circuit
development
Member Enterprise of Shanghai
Association of Service Outsourcing
Enterprises
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Thank you
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