6th Living Knowledge Conference
9-11 April 2014, Copenhagen (Denmark)
Culture & Science Shops
1
2
Ruutger Lenzen and Josette Jacobs
1: MSc student Public Administration, Radboud University (the Netherlands), 2: Assistant professor Philosophy, Wageningen University (the Netherlands)
Definition of culture
Aim
The quality of the output of a science shop is linked to the culture of its organisation. The purpose of
this poster is to make science shops aware of this.
Symbols
Heroes
Method
Rituals
Literature and qualitative research. Eleven standardised open-ended interviews in a multiple case
study.
Values
Results
flexibility
CLAN
CULTURE
internal
Hofstede (1991)
There is not one ideal culture
Output Quality
control
HIERARCHY
CULTURE
We are all human
ADHOCRACY
CULTURE
external
MARKET
CULTURE
Karsten (1998)
Lenzen (2013)
Four types of cultures
Conclusions
CLAN
ADHOCRACY
• Family-type organizations
• Commitment to employees
• Participation and teamwork
• Dynamic and entrepreneur
organizations
• Cutting-edge output
• Innovation
HIERARCHY
MARKET
• Formalized and sctructured
organizations
• Smooth functioning
• Stability
• Competitive organizations
• Increasing market share
• Productivity
EXTERNAL FOCUS AND DIFFERENTIATION
INTERNAL FOCUS AND INTEGRATION
FLEXIBILITY AND DISCRETION
If the science shop acts dynamically and knows its position within the spectrum of organisational
culture, the organisation could gain awareness of its culture and could know its strengths and weaknesses.
References
• Cameron K.S., Quinn R.E. (1999). Diagnosing and Changing Organisational Culture. San Francisco:
Jossey-Bass.
• Hofstede, G. (1991). Cultures and Organizations: Software of the Mind. New York: McGraw-Hill.
• Karsten, L., Veen, K. (1998). Managementconcepten in beweging. Gorcum: Gorcum B.V.
• Lenzen, R.R., Brandsen, T. (2013). De cultuur van de Wetenschapswinkel. De organisatiecultuur
binnen de wetenschapswinkel van de Wageningen UR aan de hand van een theorie van Quinn &
Rohrbaugh. Nijmegen: Radboud University bachelorthesis.
We thank the living knowledge 6th conference and Stichting Nijmeegs Universiteitsfonds for their
funding and the science shop Wageningen for their cooperation.
STABILITY AND CONTROL
Cameron & Quinn (1999)
Contact
Josette Jacobs: josette.jacobs@wur.nl | T + 31 (0)317 484544 | M +31 (0)6 12801235 | www.wageningenur.nl/phi
Wageningen University | P.O. Box 123 | 6700 AB Wageningen