OUR STRATEGIC PLANNING JOURNEY
Our Workplan
Step One: Preparation
May / June
Step Two:
Communication
June
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Start-up and planning meetings
• R&R; milestones; calendar; processes
• Training
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Develop a communication plan for key audiences
Facilitate Information Session for Guiding Coalition Committee
Launch Strategic Planning process to stakeholders – written
communications
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Facilitate external focus groups, as required
Step Three: External
Environmental Analysis
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Client & Stakeholder
expectations
Healthcare environment /
trends
Socio-demographics
Environmental influences
Government
Interdependencies
Economics
HR
Technology
June / July
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Service Partners
University stakeholders
Community stakeholders
Conduct research; literature / best practices review
Our Workplan
Step Three: Internal Environmental
Analysis
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Leadership practices
Organizational culture, competence and
capacity
Performance / Quality Measurement
Organization Structure, processes and
systems
Services and programs
Financial management
Process management
Continuous Quality Improvement
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Facilitate internal focus groups
• Internal stakeholder focus groups (i.e. residents)
• Management / Supervisory levels
Consultation sessions with Guiding Coalition Committee
Conduct on-line survey, if appropriate
Extensive review and analysis of Department of Medicine
statistics, trends and performance data
June - August
Step Four: Identification of Critical
Issues
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Identify strengths, weaknesses, opportunities and threats
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Facilitate Visioning Sessions
• Develop Vision
• Review and confirm Mission
• Review and confirm Values
• Identify four Strategic Directions
August - September
Step Five: Visioning and Strategic
Directions
August - September
Our Workplan
Step Six and Seven: Client &
Financial Perspective Outcomes
September - October
Step Eight: Strategy Map
Development & Presentation
November
Step Nine: Balanced Scorecard
Development
November - December
Step Two: Final Plan
December
Define Department of Medicine’s ‘strategic outcomes’ by
perspective
• Client Pillar
• Financial Pillar
• Internal Operational Processes Pillar
• Organizational Capacity Pillar
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Prepare Strategic Plan and Strategy Map document
Present to Guiding Coalition Committee
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Work in collaboration with key stakeholders to develop
department scorecard, in direct alignment to Strategy
Map
Update the Strategic Plan to incorporate balanced
scorecard
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Prepare and submit a final Strategic Plan Summary Report
Launch of Strategic Plan
OUR JOURNEY BEGINS NOW …